For small office computer networks located within the state of Missouri, Progent's Microsoft and Cisco authorized technical team members can deliver online assistance and troubleshooting to repair your computer system problems fast and cost effectively. Progent has developed top-notch expertise, sophisticated tools, and support knowledge bases to troubleshoot and resolve computer network problems without the high cost and delays normally associated with onsite technical service calls.
If your Missouri organization is located beyond the larger metropolitan areas such as Kansas City, St. Louis, Springfield, or Independence, your nearby computer network support options may be limited in technical expertise, or not available during a crisis. This results in a network environment that is unstable or causing wasted time due to technical problems continuing for too long. Progentís team of network consultants average more than 10 years of real-world IT industry experience, in the trenches of network systems support, performing a large variety of technical projects for a broad range of clients. This means you get not just the technical competency needed for the job, but an expert with demonstrated methods for applying that expertise to provide efficient network solutions.
Immediate Support for Urgent Issues
With Progentís urgent remote network support services, your company can receive immediate help for issues that are causing network disruption. Online support does away with the long wait and higher expense required for on-site computer support. For day-to-day network administration work, Progentís off-site support consultants can complete the majority of jobs within a few minutes of a request, rather than requiring you to live with a problem for hours for on-premises support to arrive.
Progent's Consulting Support for SQL Server 2016
Microsoft SQL Server 2016 introduces significant enhancements in performance, capacity, security and compliance, availability, mobile computing integration, plus integrated analytics and reporting. New features include PolyBase for handling structured and unstructured files in one appliance for data warehousing, Jason support, Row-level Security, Mobile Reports, and centralized control over local and cloud-based resources. Progent's Microsoft-certified SQL Server 2016 consultants can provide remote and onsite expertise to help organizations of all sizes to design, deploy, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics ERP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention experts and data leakage protection specialists can help businesses to configure Progent's ProSight Email Guard Security Gateway to use specified content policies for monitoring the content of email messages and attachments and preventing users from sending confidential or unauthorized data or spam. ProSight Email Guard's outbound email content filtering technology can also help organizations avoid reputation loss and keep in compliance with industry security standards and regulatory mandates such as HIPPA, Sarbanes-Oxley and PCI DSS. Find out more about the entire ProSight line of value-priced outsourced network management services for small organizations.
Network Support for Local Governments and School Districts
Progent has a long background providing a full-spectrum of online network consulting and urgent troubleshooting services to local governments and schools across the United States. Progent is one of the pioneers in providing expert online IT support and has delivered IT solutions to organizations in every state. Progent's remote information technology support for local governments saves travel costs and resolves problems more quickly than onsite service calls.
Progent is a Microsoft-certified Partner
Because Progent is a Microsoft Partner, every Progent support expert has access to the technology and educational resources needed to provide the best information technology support available. Progent's network outsourcing, Call Center, Office 365 deployment support, and software development services allow small business customers to take advantage of the wide range of knowledge associated with the IT departments of large companies without the high cost and hassle of maintaining a large in-house network support team.
PC Desktop Consulting and Support Services
Progent offers a broad array of affordable support services to assist your company to install, integrate, troubleshoot, and manage desktop PCs and notebooks based on Windows, macOS and OS X, or various versions of Linux. Progent's desktop PC support services include Windows 10 planning support, Windows 8.1 support, Windows 7 maintenance, MS Office and Office 365 integration, and 64-bit operating system upgrades.
Microsoft Dynamics NAV Consulting
The most recent edition of MS Dynamics NAV offers several innovations such as tailored Role Centers, enhanced analytics and reporting capabilities, and advanced workflow management. Progent's Dynamics NAV consulting professionals can provide custom programming, integration and debugging services to enable you to benefit from MS Dynamics NAV. Progentís engineers can show you how to connect MS Dynamics NAV ERP software to additional services and applications. In addition, Progent can help you to create and utilize data warehouses so you can enhance your understanding of your operations, acquire additional customers, expand your marketing strategies, and build successful partnerships.
Advanced Project Management Consultants
For advanced project management assistance, Progent can provide access to senior IT experts with decades of experience as technology project managers for program development, business technology implementation, and business process engineering working with organizations from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers can provide world-class management skills to help enterprise clients to follow best practices to make sure strategic projects are successfully completed on time and on budget.
Temporary Chief Information Officer Support Services
Progent can supply businesses with an IT management professional who can function as a part-time Chief Information Officer. This veteran IT executive can provide strategic direction to assist you to deploy appropriate technology to improve business operations so they match more closely with your corporate goals. Your business can create and install a well conceived IT strategy without incurring the cost of a full-time senior IT executive. Critical tasks Progent's temporary Chief Information Officer can carry out include strategic planning, rationalizing technology budgets, building models for Total Cost of Ownership, optimizing workflows, negotiating with vendors, establishing security and compliance policies, monitoring service level agreements, automating data center administration, patch control, network asset documentation control, and disaster recovery/business continuity planning.
Migration Support for Microsoft Skype for Business
Progent's Microsoft-certified Skype for Business integrators can provide online and onsite expertise for companies of all sizes to evaluate the costs/benefits of upgrading to Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can assist you to design an on-premises, cloud or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office; configure HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security consultants can assist you create and verify a security strategy for your Skype for Business solution that meets regulatory standards.
Complete Reporting of Services Delivered
Progent provides complete and meaningful documentation of all support work to make sure customers do not feel ďcaptiveĒ to their IT service organization. Progent sends email accounts of support activity shortly after completion of each support interaction, and also sends a hard copy along with monthly invoices. Comprehensive network support reporting makes it less disruptive for customers to transfer to a different service organization or take on increased service responsibilities in house. Complete service reporting also give management the information required to evaluate maintenance services and develop more realistic IT expense projections.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting to help organizations of any size to design and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can help your company to assess the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to benefit from the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain clusters.
Planning and Migration Consulting Support for Windows 10
Progent's Windows Windows 10 planning experts can help businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Remote and on-premises assessment and upgrade support for Windows 10 offered by Progent include Return on Investment analysis, project supervision, application compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid integration, mobile device management, teleworker connectivity, data and identity security, automated provisioning and management, network design, Wi-Fi support, disaster recovery planning, webinar training for IT support personnel and users, and ongoing Call Center support services.
ProSight Managed Services for Network Monitoring and Management
Progent offers a family of low-cost, fixed-price services designed to allow small and medium-size organizations to utilize the same cutting-edge technology used by some of the world's top enterprises. The ProSight line of outsourced network management services addresses all key aspects of information technology including email content filtering, threat defense based on machine leaning, patch management, automated backup and disaster recovery, network infrastructure management, private cloud hosting, and IT asset documentation management. To read Progent's eBook about the advantages of ProSight managed services for small and mid-size businesses, click:10 Benefits of ProSight Managed IT Services.
Citrix Certified XenServer Virtualization Consulting
Progent's Citrix XenServer virtualization engineers can help your company to understand the business benefits of XenServer as well as additional Citrix platforms, and can assist your IT organization to design, validate, implement, troubleshoot, and support a XenServer solution. Progent can in addition assess your existing Citrix technology deployment and help you to optimize resource utilization, responsiveness, security and compliance, uptime, and disaster recovery.
Talk to a Progent Computer Consultant
To learn how you can contact a Progent computer support expert for online or onsite help in , call 1-800-993-9400 or go to Online Network Support.