If your business computer network is in the state of Missouri you now have fast remote contact with a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE support specialist to assist with urgent issues affecting your network. Progent maintains one of the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals available remotely of any independent support organization in the United States. The cost is reasonable, charges are by the minute, engagement is immediate, and support is unbeatable.
If your Missouri company is away from major metropolitan neighborhoods such as Kansas City, St. Louis, Springfield, or Independence, support from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts could be problematic when there's an emergency. This can cause lost revenue for your business, upset clients, unproductive workers, and defocused executives. By contacting Progent's online services, you can get in touch with a certified engineer ready to deliver expertise whenever you require it to get your computer network running.
Because Progent charges for remote service per minute, your company is invoiced just for technical help delivered. Progent asks for no initialization surcharge. Some online support organizations have significant minimum fees or charge for every quarter hour or more. Progent's small granularity and simple billing policy do away with big bills for quick fixes.
If your Missouri company needs online support for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online help, call 866-776-4368, or visit Contact Progent.
What Makes Progent's Remote Support Services Unique?
Progent's experienced staff of remote support professionals offers a wide range of in-depth information technology skills. This allows Progent's online service specialists to resolve the most challenging technical problems more quickly than is possible with typical independent support firms or with the in-house support resources usually found in small or mid-size companies. Progent has developed the technology and experience to repair technical issues efficiently in a wide variety of computer configurations that incorporate mixtures of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CISCO CCIE service specialists have been awarded professional certifications including Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support team members also have a number of high-level Cisco credentials which include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional (CCSP), Voice Professional, and Design Professional.
To help companies that operate networks based on a combination of UNIX/Linux, macOS and OS X, and Microsoft technology, Progent's remote service team can provide the expertise of support specialists with important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide company-wide security expertise, Progent provides remote contact with engineers who have been awarded the industry's top security certifications such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional experts, and ISSAP engineers. The range of Progent's technical knowledge combined with Progent's team-oriented approach to repairing technical difficulties streamlines service escalation, if appropriate, to specialists with relevant competence to resolve particularly intractable problems. This speeds up resolutions of emergency network problems, prevents network downtime, and minimizes maintenance invoices.
For companies in the state of Missouri, Progent enables fast online access to a UNIX/Linux, Sun Solaris, Apple macOS or OS X engineer for emergency help to troubleshoot network problems that are hurting productivity but are not within the experience of your ordinary network support group. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE-qualified support professionals can interface with your computer environment with advanced remote troubleshooting utilities that allow them to perform quick and efficient analysis and resolution of critical computer problems.
Services Progent's Phone-based Support Specialists Can Provide Your Missouri Company
Progent network consultants can offer advanced assistance for an extensive set of UNIX/Linux, Apple, Cisco, and Microsoft Windows solutions including:
Online Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X phone-based technical support staff can assist Missouri companies to maintain a large assortment of IT products and technologies such as system infrastructure, email support, security expertise for networks and business processes, Windows integration with UNIX, Linux, Solaris, or macOS and OS X platforms, virtual server technologies for server economization and centralized administration, and migration from older applications to current solutions powered by updated versions of UNIX/Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's support experts offer remote technical help for systems powered by popular variants of the UNIX platform such as:
Apple macOS and OS X,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
Silicon Graphics IRIX or familiar Linux products including
Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the IT consulting arena for providing immediate and affordable communication with Cisco CCIEs. CCIEs are sought-after network consultants who are awarded this prestigious certification by completing intense examinations administered by Cisco. Most Cisco CCIEs are hired by large enterprises or national Internet service providers (ISPs), and as a result their expertise is not conveniently accessible to small and mid-size businesses.
Progent is one of the rare computer consulting providers that makes sure that Cisco CCIEs stay accessible to assist small and medium sized organizations. Also, Progent facilitates convenient contact with a CCIE via phone so your company can receive timely support for urgent system issues that are impacting your productivity but are beyond the experience of your ordinary system support resources. Progent's CCIE consultants can access your system via the latest on-line support tools to execute quick and affordable analysis and repair of urgent system problems.
CCIE authorized experts from Progent can assist you to design, configure, and manage a converged business network that can streamline operations, lower costs, and speed time to profitability. By combining Cisco integrated services routers experience with Cisco Catalyst switches consulting services and Aironet wireless products configuration assistance, Progent can significantly improve the business value of your connectivity environment in Missouri. To find out additional information concerning Progent's support for Cisco network appliances, see Cisco Technology Consulting Services.
Microsoft Certified Partner for Online Technical Support for Microsoft Windows
Progent's Microsoft-qualified remote support engineers can deliver computer repair and consulting support for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your company the expertise of support professionals who can help your company with a wide variety of technology practice areas including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
MS Exchange 2016 migration, Exchange Server 2013 configuration,
Exchange Server 2010 monitoring and support,
SharePoint Server application development,
Microsoft Skype for Business planning and deployment support and Lync Server 2010 maintenance, Microsoft Forefront Threat Management Gateway management and ISA Server maintenance, MS SQL Server 2017 expertise,
SQL Server 2016 integration and programming, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server training,
Small Business Server 2011 consulting, and
Windows Essentials cloud integration.
Certified System Security Specialists
Progent provides you contact with qualified CISA, CISM, and ISSAP security engineers who can deliver a variety of security services that can strengthen the defenses of your UNIX, Linux, Solaris, or macOS and OS X network against internal or external threats or assist your business to recuperate promptly from an attack. Security solutions available from Progent include: extensive security evaluation using technologies such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Solar Winds and Nikto; quick recuperation from virus and worm assaults; configuring firewalls; planning safe techniques for remote and mobile connectivity; protecting your messaging system against spam and DHA attacks; and offering round-the-clock network monitoring. To find out additional information about Progent's security services for small and midsize businesses, visit Progent's Professional Support for Network Security.
Business Applications Services: Online Classes, Customization, Troubleshooting
Progent's Apple Mac technology experts can promote the creative aspect of Mac computing by offering help services and education in graphics, audio, and video. Progent's support professionals can provide help in a variety of Apple Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Group can supply professional consulting support and education in special application areas such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom development, and training for familiar Microsoft applications including Microsoft CRM, Project, Microsoft Word, and Microsoft Excel. For additional information concerning Progent's expertise, customization, and education offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Services.
Help Desk Service and Outsourcing Options
Progent offers a variety of programs for Call Center assistance : UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Helpdesk Process Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and has a skilled team of Cisco-certified network infrastructure specialists. Progent's Call Center team of seasoned UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals can give your clients instant contact with a large technical support team with extensive background delivering phone support and online troubleshooting for small and midsize business networks. Progent's concentration is on earning the Call Center a respected recognition as a key driver of company success, and Progent's goal is to resolve and not just document problems. To learn more concerning Progent's Call Center outsourcing, visit Progent's Help Desk Services.
Progent's Remote Technical Support Technologies
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Specialist Now
Progent's powerful service reporting application keeps comprehensive histories of all service delivered to Progent's clients. Every active Progent staff engineer has the benefit of the history of support rendered to every client by any team engineer. This history of problems and fixes is structured as a conveniently accessible proprietary knowledge base that enables Progent's online support experts to communicate their knowledge company-wide to ensure that the efficiency of Progent's support services grows over time. Progent's certifications with key industry leaders including Cisco and Microsoft make available other extensive support databases as well as to vendors' in-house support staff that enable Progent's online service experts to arrive at the optimal resolutions promptly.
To find out how to ask a UNIX/Linux consultant or a Cisco CCIE for emergency remote consulting assistance in Missouri, phone 1-800-993-9400 or go to Urgent Online Network Help.