Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware needs time to work its way across a target network. Because of this, ransomware assaults are typically launched on weekends and late at night, when support personnel are likely to be slower to recognize a penetration and are less able to organize a rapid and forceful response. The more lateral movement ransomware can achieve within a victim's system, the more time it will require to restore basic IT services and scrambled files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is designed to assist organizations to take the time-critical first step in mitigating a ransomware attack by containing the malware. Progent's online ransomware engineers can help organizations in the Mobile metro area to identify and isolate breached devices and protect undamaged resources from being compromised.
If your system has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Available in Mobile
Current variants of crypto-ransomware like Ryuk, Maze, Netwalker, and Egregor encrypt online files and infiltrate any available backups. Files synchronized to the cloud can also be impacted. For a poorly defended environment, this can make system restoration nearly impossible and effectively sets the datacenter back to square one. Threat Actors (TAs), the hackers behind a ransomware attack, demand a ransom payment for the decryptors needed to recover scrambled data. Ransomware attacks also attempt to steal (or "exfiltrate") information and hackers require an additional payment in exchange for not publishing this information on the dark web. Even if you are able to restore your network to a tolerable date in time, exfiltration can be a big problem depending on the sensitivity of the stolen information.
The restoration work after a ransomware incursion has a number of distinct stages, the majority of which can be performed concurrently if the response team has enough members with the necessary experience.
- Containment: This time-critical first step involves blocking the lateral spread of the attack across your network. The more time a ransomware assault is permitted to run unrestricted, the more complex and more expensive the recovery effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline monitored by veteran ransomware response engineers. Quarantine activities consist of isolating affected endpoint devices from the network to block the contagion, documenting the environment, and securing entry points.
- Operational continuity: This covers restoring the network to a basic acceptable degree of capability with the shortest possible delay. This effort is typically the top priority for the victims of the ransomware assault, who often perceive it to be an existential issue for their company. This project also requires the broadest range of IT skills that span domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and smart phones, databases, office and line-of-business applications, network architecture, and protected endpoint access. Progent's ransomware recovery experts use advanced collaboration tools to organize the complicated recovery process. Progent appreciates the importance of working quickly, tirelessly, and in unison with a client's managers and network support staff to prioritize tasks and to put essential services back online as fast as possible.
- Data recovery: The work necessary to restore files impacted by a ransomware assault depends on the state of the systems, how many files are encrypted, and what restore methods are needed. Ransomware assaults can take down critical databases which, if not gracefully shut down, might need to be rebuilt from scratch. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server rely on Active Directory, and many ERP and other business-critical applications are powered by Microsoft SQL Server. Often some detective work could be required to find undamaged data. For example, non-encrypted Outlook Email Offline Folder Files may have survived on staff desktop computers and notebooks that were off line during the assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to protect against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators or root users.
- Implementing advanced antivirus/ransomware protection: Progent's Active Security Monitoring utilizes SentinelOne's machine learning technology to offer small and medium-sized businesses the benefits of the identical AV technology deployed by many of the world's biggest corporations including Walmart, Visa, and NASDAQ. By delivering in-line malware blocking, detection, containment, recovery and analysis in a single integrated platform, ProSight Active Security Monitoring cuts total cost of ownership, streamlines management, and expedites recovery. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiating a settlement with the hacker Progent has experience negotiating ransom settlements with threat actors. This requires close co-operation with the victim and the cyber insurance provider, if there is one. Activities consist of establishing the type of ransomware used in the attack; identifying and making contact with the hacker; testing decryption capabilities; deciding on a settlement amount with the victim and the cyber insurance carrier; establishing a settlement amount and timeline with the hacker; checking compliance with anti-money laundering sanctions; carrying out the crypto-currency disbursement to the hacker; acquiring, reviewing, and operating the decryptor utility; troubleshooting failed files; building a clean environment; remapping and connecting datastores to reflect precisely their pre-attack state; and recovering machines and software services.
- Forensic analysis: This process involves discovering the ransomware assault's progress across the network from start to finish. This history of how a ransomware assault travelled within the network assists you to assess the damage and uncovers weaknesses in rules or processes that need to be corrected to avoid future break-ins. Forensics involves the review of all logs, registry, Group Policy Object, AD, DNS, routers, firewalls, schedulers, and basic Windows systems to look for anomalies. Forensic analysis is typically given a high priority by the cyber insurance provider. Since forensic analysis can take time, it is essential that other key recovery processes like operational continuity are pursued concurrently. Progent maintains a large team of IT and data security experts with the knowledge and experience needed to perform activities for containment, business continuity, and data restoration without interfering with forensics.
Progent's Background
Progent has provided online and on-premises IT services across the United States for more than 20 years and has earned Microsoft's Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes consultants who have earned high-level certifications in core technology platforms such as Cisco infrastructure, VMware, and major distributions of Linux. Progent's cybersecurity experts have earned prestigious certifications including CISA, CISSP, CRISC, and CMMC 2.0. (See certifications earned by Progent consultants). Progent also has top-tier support in financial management and ERP application software. This breadth of skills allows Progent to identify and consolidate the undamaged parts of your information system following a ransomware assault and reconstruct them quickly into a viable system. Progent has collaborated with leading insurance carriers like Chubb to assist businesses clean up after ransomware attacks.
Contact Progent for Ransomware System Restoration Services in Mobile
For ransomware system restoration expertise in the Mobile metro area, call Progent at 800-462-8800 or visit Contact Progent.