Ransomware Protection and Remediation Services
Ransomware Hotline Containment-and-Data-Recovery: 800-993-9400
Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Top-tier Ransomware Consultant
Ransomware requires time to steal its way through a network. Because of this, ransomware assaults are typically unleashed on weekends and at night, when IT personnel may take longer to recognize a penetration and are less able to organize a quick and coordinated response. The more lateral movement ransomware can manage within a victim's network, the more time it takes to recover core IT services and damaged files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is designed to guide organizations to carry out the time-critical first phase in mitigating a ransomware assault by containing the malware. Progent's online ransomware engineers can assist organizations in the Mobile metro area to locate and quarantine infected servers and endpoints and protect clean assets from being compromised.
If your system has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Phone Progent's Ransomware Hot Line for Emergency Support in Mobile
For ransomware restoration expertise in Mobile, call Progent at
An index of content::
Microsoft Certified Partner Exchange Server 2003 Professionals
Help and Support Microsoft Exchange Upgrade
Progent's expert support team can help you design and implement an efficient in-place Microsoft Exchange 2003 migration plan that avoids productivity disruption, simplifies long-term service demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multiple server or multi-site upgrades, Progent has the knowledge and experience to complete your move quickly and economically. Progent's Microsoft Exchange 2003 support, repair, and design services include expertise with the configuration of outside vendor enhancements of Exchange Server 2003 that are in keeping with your business goals.
Microsoft Operations Manager IT Services
Remote Troubleshooting Microsoft System Center Operations Manager
Mid-sized businesses can get all the benefits of Operations Manager and have quick access to Progent's Microsoft and Cisco Certified IT consulting experts. Thanks to Progent's economically priced network support programs, mid-size organizations can choose a simple co-sourcing package based on System Center Operations Manager 2007 with server monitoring, proactive warnings, comprehensive reporting, Help Desk Call Center, and online service. For businesses with line-of-business environments who need non-stop networking, Progent can provide a comprehensive 24x7 outsourcing solution. Progent supports Operations Manager to provide medium-size business networks world-class reliability, security and productivity.
Engineer Jabber Multiline
Jabber and Exchange Online Consulting Services
Progent's Jabber consultants offer online or on-premises support to help businesses of all sizes to design, implement, manage, upgrade or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide advanced support for the products, technologies and services that make up building an end-to-end Jabber collaboration solution such as Cisco network devices and management software, Microsoft 365 applications, Windows and Mac computers, iOS and Android smartphones and tablets, SIP trunking, WiFi systems, security and compliance, cloud computing, telepresence systems, PBX systems, business continuity, and the many other components of a cohesive collaboration ecosystem.
Lync Server 2013 VoIP Engineer
Lync Server 2013 topology Consulting
Lync 2013, renamed Skype for Business, enables organizations of all sizes to create a centrally managed and secure communications ecosystem that permits the modern BYOD computing model with instant messaging (IM), presence, web conferencing with application sharing, as well as IP and PSTN telephony enabled for a wide range of stationary PCs and mobile devices. Progent's Microsoft-certified Lync Server 2013 consultants and network integrators can assist your company to assess the business benefits of Lync Server 2013, design an on-premises, cloud-resident (via Lync Online) or hybrid model appropriate for your current and long-term plans, deploy Lync Server 2013 in a way that expedites your ROI, and provide live webinar and on-premises training to your IT staff and end users. Progent has expertise in key pieces of a Lync 2013 solution that include Microsoft Windows Server, SQL Server and Exchange, and Progent can assist you to combine Lync Server 2013 with popular Microsoft 365 apps such as Outlook clients and PowerPoint.
SCCM MDM Integration Support
Troubleshooting SCCM Reporting
System Center Configuration Manager automates application and device provisioning at scale, streamlines security and compliance settings management, keeps track of network resources, guards against corporate data leakage, performs network health monitoring, enables safe self service, and delivers a single point of control for administering multi-OS networks running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration specialists can help you with any facet of designing, installing, operating and troubleshooting a SCCM solution for on-premises, cloud, or hybrid networks.
24-7 Jabber and CUCM Clusters IT Consultant
24/7/365 Jabber and Webex Technical Support
Progent's Jabber consultants offer remote or onsite expertise to help organizations of all sizes to design, deploy, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent offers in-depth support for the technologies that go into building a cohesive Cisco Jabber collaboration solution such as Cisco network appliances and management software, Microsoft 365 applications, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP trunking, WiFi networks, cyber security, cloud integration, immersive telepresence systems, PBX systems, disaster recovery preparedness, and the many other pieces of a cohesive collaboration ecosystem.
Exchange Server 2007 Engineer
24-7 Exchange 2007 Server Consultants
Progent's expert consultants can help you design and implement an efficient in-place Exchange Server 2007 migration plan that minimizes productivity disruption, simplifies long-term support requirements, and makes your Exchange 2007 Server easy to manage. For complex multi-server or multi-site migrations, Progent offers the experience to complete your project quickly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange 2007 Server.
Offsite Employees Cybersecurity On-site Technical Support
At Home Workers Cybersecurity Computer Consultant
Progent can help small and medium-size organizations to implement endpoint device security protection solutions and deliver response services needed to support work-from-home employees.
Small Business Server Premium Add-on Remote Consulting
Immediate Microsoft SBS 2003 Support Outsourcing
Microsoft Small Business Server is a low-cost collection of essential servers that offers the basis for a feature-rich but easy-to-manage information. The integration demands of the Microsoft .NET components included with Microsoft Small Business Server calls for a network expert with hands-on expertise and extensive knowledge in planning and implementing effective end-to-end business technology solutions. Progent's Microsoft-certified experts have broad backgrounds with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This experience ensures you success in installing, administering, and troubleshooting network solutions based on the Microsoft SBS suite of servers and programs.
Online Technical Support SharePoint 2019 and Windows Server
SharePoint Backup and Recovery Computer Consulting
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer economical remote and onsite expertise, application development, and technical support services for organizations of any size who intend to migrate to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help customers plan and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud infrastructure into a cohesive intranet system.
Microsoft Certified Expert Consultancy Dynamics GP Integration Manager
Microsoft Expert Dynamics GP Customization Consultancy
Progent's seasoned solution designers and software developers can help your company to create enhancements to Microsoft Dynamics GP/Great Plains that address the special requirement of your organization while retaining the advantages of Windows integration. Progent can also offer help with a selection of development technologies that can be used to build user-interface and data integrations with Microsoft GP. These tools include Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Fault Tolerant Internet Connections Technical Support
Redundant Network Consultant Services
Progent's Cisco-authorized network professionals can help you design an affordable, fault tolerant Internet connection solution that can deliver 24x7 Internet access via a broad array of high availability Internet network products and services including fault tolerant BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert consultants to help you utilize the latest techniques for 24x7 Internet access to implement an affordable, completely redundant Internet interface with automatic failover and other features to deliver fault tolerant Internet availability.
Catalyst AP Management Remote Support Services
Network Consultant Catalyst 802.11ax AP
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E Access Point consultants can provide economical remote and on-premises support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.
Aironet AP Management IT Consultant
Aironet Wave 2 Wi-Fi AP Consultants
Progent's Cisco CCIE wireless network infrastructure experts offer online or onsite configuration and debugging support to assist your organization to plan, implement, upgrade, optimize, administer and debug Aironet Wi-Fi access point deployments of any size or topology. Progent's Cisco wireless controller experts can also assist you to combine your Wi-Fi ecosystem with your wired network and cloud-hosted resources to create a seamless enterprise-wide connectivity solution that is simple to administer and scale. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, placement and setup of Aironet wireless access points to accommodate your specific office design, construction, and expected workloads.
Hyper-V 2016 Private Cloud Consultants
Windows Hyper-V 2016 Security and Compliance Consultant
Hyper-V 2016 utilizes core features first designed for and proven on Azure, among the world's largest public clouds. This dramatically improves the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing security, availability, scale, manageability, reliability and disaster recovery. Progent's Microsoft-certified consulting team can help you to evaluate the advantages of Hyper-V 2016 for your business, set up test environments to verify the ability of Hyper-V 2016 to run your critical applications, design an efficient network architecture for a cloud-centric or hybrid installation, develop and carry out a smooth upgrade strategy, train your IT administration and technical support personnel, and provide as-needed consulting and debugging support to make sure that your Hyper-V 2016 investment gives you maximum business value.
Remote Troubleshooting Time Machine and Outlook for Mac
Microsoft Exchange and Entourage Support
Microsoft Exchange and Apple Mac computers can co-exist efficiently. Progent's Mac and Microsoft premier consultants can help you install Microsoft Entourage and Exchange so your Apple Macintosh users are able to collaborate with colleagues who use Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Mac systems can coexist, allowing Mac users to receive and send messages, examine the GAL, import addresses, sync up calendars, and alert people to meetings via your Exchange account. Progent will make sure that your Exchange Server is appropriately configured and that WebDAV and Outlook Web connectivity are working. Progent also offers customized one-on-one Entourage training.
Expert Microsoft Certified Remote Monitoring and Reporting Online Support
Remote Consulting Microsoft Operations Manager
Medium-size businesses can get all the benefits of Microsoft Operations Manager 2007 and have quick access to Progent's Microsoft and Cisco Certified network consulting professionals. With Progent's economically priced network service programs, medium-size businesses can choose a basic co-sourcing package built around System Center Operations Manager with server monitoring, automated warnings, in-depth system analysis, Help Desk support, and remote service. For businesses with line-of-business applications who need non-stop networking, Progent can provide a complete round-the-clock outsourcing solution. Progent supports Microsoft Operations Manager to offer mid-size company information systems enterprise-class availability, security and productivity.
Microsoft Exchange Server 2016 Migration Professionals
Consulting Services Exchange Server 2016 Migration
Progent can assist you in any and all phases of your migration to Microsoft Exchange Server 2016 such as planning high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines (VMs), databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Emergency Microsoft Windows 8.1 Upgrade Computer Outsourcing
Windows 8.1 Training IT Consultants
Progent's engineers can provide a variety of technical services to help organizations of all sizes to deploy, administer, and support networks that incorporate workstations, laptops, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprise customers, Progent's senior project management consultants can assist to create test environments to assess Microsoft Windows 8.1 and develop and manage Windows 8.1 deployment projects based on proven methodologies.
Largest DopplePaymer ransomware recovery Engineers
Locky ransomware recovery Consult
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help you to halt the progress of an active ransomware attack. Call 800-462-8800
Consult GIAC Security and Compliance Test
Security Incident Response Consultancy
GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of computer security experts. GIAC certifications are acknowledged by companies and institutions all over the world including and the United States NSA. Progent's GIAC-certified information assurance specialists offer support for any of the network security disciplines covered within GIAC certification such as evaluating network vulnerability, incident management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
24x7x365 Cisco Firewall integration Remote Consulting
Consulting Services Cisco Firewall integration
Progent's Cisco-Premier network consultants offer professional PIX Firewall support services encompassing architecture, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack security, and secure access services. Ranging from compact, easy-to-install desktop devices for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls provide a sensible combination of protection, performance and reliability for business environments of all sizes. PIX firewalls are build around a hardened, specially designed operating system, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and networking services, including advanced application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and flexible administrative solutions. Progent's Cisco experts can help you choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
ProSight Reporting Remote Network Infrastructure Management IT Consultants
Engineer ProSight Reporting Infrastructure Monitoring
ProSight Reporting is a growing line of real-time reporting utilities designed to work with the industry's leading ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Cisco EWC for Catalyst 9100 AP On-site Support
Top Rated Cisco EWC for Catalyst 9100 AP Online Consulting
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 WAP experts offer affordable remote and on-premises help for Catalyst Wi-Fi 6 wireless APs.
Hermes ransomware recovery Consultant Services
Hermes ransomware recovery Specialists
Progent's ransomware experts can help your business to evaluate your ransomware vulnerability, remotely monitor and protect your IT environment, assist with settlement negotiations with a hacker, and reconstruct an information system victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Duo MFA and Single Sign-on Support
Multi-factor Authentication Support and Setup
Progent's Duo services utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo supports single-tap identity confirmation on iOS, Android, and other out-of-band devices.
ransomware data recovery Technology Professional
ransomware data restore Professionals
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist your business to contain the progress of an active ransomware breach. Call 800-462-8800
24-7 Desktop Help Desk Outsourcing Services Integration Support
Computer Consultant Computer Support Help Desk Services
Progent's Co-managed Help Desk service allows your business to split the load for Help Desk services seamlessly between your in-house IT staff and Progent's roster of veteran desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.
Microsoft Lync Server Instant Messaging IT Consultant
Lync Server 2013 and Cisco UC Specialist
Lync Server 2013, rebranded Skype for Business, enables businesses of all sizes to build a manageable and secure communications environment that supports a Bring-Your-Own-Device computing style with IM, real-time presence, audio/video and web conferencing with application sharing and whiteboard, and both IP and PSTN calling across a wide range of stationary PCs and handheld devices. Progent's certified Lync Server 2013 consultants and network integrators can assist you to assess the advantages of Lync Server 2013, create an in-house, cloud-resident (with Microsoft Lync Online) or hybrid model appropriate for your current and future goals, implement Lync Server 2013 so as to speed up your ROI, and provide custom webinar and onsite training to your management staff and users. Progent offers expertise in key pieces of a Lync 2013 solution including Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync Server 2013 with key Microsoft 365 apps such as Outlook and PowerPoint.
Outsourcing MOM 2007
Onsite Technical Support Microsoft Operations Manager
Progent provides a selection of IT support bundles for small companies. These information technology outsourcing and network monitoring services are based on the anticipatory problem solving abilities of Microsoft Operations Manager 2007, a next-generation network and system management product that monitors the reliability, performance, and safety of your network and identifies incipient troubles before they can bring down your system. With Progent's economically priced IT service packages, small companies can choose a basic co-sourcing service program based on Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package.
Microsoft Exchange 2019 Server Server Consulting
EMail Virus Consultancy Services Company
Progent's Microsoft-certified professionals average over 10 years of background delivering messaging solutions for customers that range from small businesses to global enterprises. Progent offers economical consulting for all editions of Microsoft Exchange Server to strengthen email and virus security, design fault tolerant email environments, and implement off-site and wireless email connectivity. Progent's Exchange consulting services can assist you in planning and executing a move from an outdated SMPT server or older Microsoft Email package such as Exchange 2003 to Exchange 2019 Server. Progent also offers integration help for Windows 10 and Windows 11 clients running Outlook and can help you configure Outlook Web App (OWA) for all major browsers. For e-mail virus protection, spam filtering and data data leak prevention, Progent offers Email Guard email filtering and encryption.
Teleworker Support and Help
Helpdesk for at Home Workforce Online Support Services
Progent has 20 years of experience assisting small and mid-size companies to design, install, optimize, manage, and debug computer networks that incorporate telecommuters.
Exchange 2016 Compliance Search Information Technology Consulting
Exchange 2016 Compliance Search Professional
Progent can assist your business in any and all phases of your upgrade to Exchange 2016 including planning high availability (HA) infrastructure for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up HLB for fault-tolerant client access services; planning, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
UNIX, Windows Consultancy
Microsoft Expert UNIX, Windows Technology Professional
If your business runs a UNIX, Linux, or Solaris environment or a mixed-platform network, Progent's CISM and ISSAP-certified security specialists can help your whole organization in a wide range of security topics including security management practices, security architecture and models, connection control products and methodology, software development security, business processes security, physical security, telecommunications, infrastructure and Internet security, and business continuity preparedness. CISM and CISSP define the core skills and international standards of knowledge that information security managers are expected to possess. These accreditations offer IT management the assurance that those who have achieved their CISA or CISSP qualification have demonstrated the background and knowledge to deliver world-class security support and engineering services.
Small Business Access Points On-site Support
Small Business WAP561 Engineer
Cisco's Small Business 100, 300 and 500 series of access points are Linux-based units engineered as value-priced Wi-Fi APs for small offices. Progent's Cisco CCIE Wi-Fi network consultants offer online or onsite integration and debugging support to help your organization to plan, implement, upgrade, tune, manage and troubleshoot Cisco Small Business Wi-Fi access point deployments of any size or topology.
Progent Cybersecurity Experts Consultancy
Progent Cybersecurity Press Relations Engineer
Progent in the News is managed by cybersecurity expert Darrin Johnson.
Support Outsourcing Microsoft 365 Publisher Integration
Office 365 Skype for Business Integration Consultants
Progent can assist you to evaluate the wealth of subscription options available with Microsoft 365, formerly branded Office 365, and configure your information network with Microsoft 365 in a way that delivers top business value. Progent supports cross-vendor networks that incorporate Windows, macOS, and Linux software. Progent can also assist you to build and manage hybrid networks that transparently combine on-premises and cloud-based products and services.
Service Desk Management Support Remote Troubleshooting
Helpdesk Services Help and Support
Progent provides three basic kinds of Contact Center support including Microsoft Helpdesk Outsourcing Support Services, Virtual Help Desk Support, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco professionals offers your customers easy access to a dependable support resource with years of experience providing phone support and online troubleshooting for networks based on Microsoft technology. Progent's concentration is on earning the support Help Desk a respected reputation as a solid contributor to company performance. Progent's target is to fix and not simply record problems.
Microsoft Access scripting Integration
Programmer Microsoft Office Access
Progent can provide affordable remote support for all editions of Office Access including desktop and browser-based versions and can provide expert help for application programming, database conversion, performance optimization, report design, and maintenance. Progent also offers custom webinar classes for Access application programming and database administration.
CISSP Certified Security Support and Setup Support Desk Outsourcing Services
Setup and Support Service Desk Support
Progent's Co-managed Call Center service makes it possible for your business to split the load for Help Desk services seamlessly between your IT team and Progent's roster of veteran technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the leading shared professional services automation platform for handling end-user service requests, ticketing, ownership, status tracking, and reporting.
SQL Server Replication Consulting
SQL Contract Development
SQL Server 2005 offers indispensable, standardized tools to computer professionals as well as to information workers, reducing the complexity of creating, integrating, administering, and using enterprise information and analytical programs on platforms ranging from mobile devices to corporate information networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consultant with hands-on experience and wide knowledge in designing and deploying information-based, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Online Support Microsoft 365 Training
Microsoft 365 Android Integration Network Consultant
Progent can assist you to understand the wealth of subscription plans available with Microsoft 365, formerly called Office 365, and configure your network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-platform environments that include Windows, macOS, and Linux software. Progent can also help your business to build and maintain hybrid networks that seamlessly combine on-premises and cloud-based resources.
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