Enlarging your at-home workforce may have a significant effect on network infrastructure, security/compliance, and company workflows. Progent has 20 years of experience assisting businesses of all sizes to plan, configure, administer, tune, and debug IT networks that support at-home workers. Progent can assist your Mobile organization to pick the appropriate technologies and follow leading practices in building and maintaining a secure virtual ecosystem for telecommuters that promotes teamwork and delivers maximum value. Progent offers services that go from on demand guidance for getting you over challenging technical bottlenecks to full project management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Mobile, Alabama businesses to with any facet of building a high-performing work-at-home environment by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, security and compliance, data protection solutions, and centralized management.

IP Voice Integration for At-Home Workers
Expanding the company PBX system to include remote users is vital to supporting a productive work-at-home solution. A variety of cloud-based IP voice platforms are used by small and mid-size businesses to support remote users. Many enterprises rely on Cisco's current or legacy products for IP voice solutions. Progent can help businesses of all sizes to plan or tune a telecommuter IP voice environment that delivers the flexibility, convenience and security needed for at-home workers. Progent's Cisco-certified CCIE Voice experts offer advanced support to help businesses optimize their existing Cisco VoIP systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced IP telephony capabilities to devices like IP phones, media processing products, VoIP gateways, and mixed media software deployed throughout the network. CUCM manages additional combined media services such as unified messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's Unified Communications Manager expertise, see CUCM consultants.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent's consultants can help you to maintain your existing CallManager environment or migrate smoothly to Cisco's current IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other older VoIP platforms, visit Cisco CallManager expertise.
  • Cisco IP Gateways enable connectivity with PSTN networks and with users operating outside the corporate firewall such as telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your wide area network architecture to work with these VoIP solutions and provide on-demand integration and debugging expertise.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining a productive work-from-home environment for your Mobile, Alabama organization, phone 1-800-993-9400 or refer to Contact Progent.