Expanding your telecommuter workforce may have a significant impact on IT architecture, security/compliance, and corporate workflows. Progent has two decades of background assisting small and mid-size businesses to design, deploy, manage, optimize, and debug IT networks that incorporate work-from-home employees. Progent can help your Mobile company to select the appropriate technologies and follow leading practices in building and maintaining a safe virtual office ecosystem for telecommuters that promotes teamwork and returns maximum value. Progent can provide support services that go from on demand expertise for getting you past challenging IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent's consultants can assist Mobile, Alabama organizations to succeed with any aspect of building a high-performing remote work ecosystem by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, security monitoring, backup/restore solutions, and unified management.

IP Voice Solutions for Remote Workers
Expanding the business phone environment to include remote users is vital to supporting a productive work-at-home solution. A broad range of cloud-centric digital PBX platforms are popular with SMBs to support teleworkers. Many larger organizations depend on Cisco's modern or legacy products for IP voice management. Progent can assist businesses of all sizes to plan or tune a telecommuter VoIP environment that delivers the flexibility, transparency and protection required for telecommuters. Progent's Cisco-certified CCIE Voice consultants offer advanced support to assist organizations tune their current Cisco VoIP environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise IP telephony features to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and multimedia applications used throughout the network. CUCM manages other combined media services like unified messaging, voice/video conferencing, and team interaction networks. For more information about Progent's CUCM support, visit CUCM consulting services.
  • CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help your company to support your current CallManager environment or upgrade efficiently to Cisco's current IP telephony products. To find out about Progent's expertise for CallManager and Cisco's other early IP voice platforms, see Cisco CallManager consulting services.
  • Cisco IP Gateways provide integration with PSTN networks and with clients operating beyond the corporate firewall such as at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN architecture to work with these solutions and deliver as-needed integration and troubleshooting expertise.

Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining a productive work-from-home solution for your Mobile, Alabama company, call 1-800-993-9400 or visit Contact Progent.