Additional Topics of Interest
Virtual HelpDesk Online Support Services
Progent's Computer Help Desk Outsourcing Support Services are intended specifically for small businesses who require immediate availability of a Help Desk Call Center with expert phone support and full escalation capability but who have to operate within a restricted IT budget. Important components of Progent's Help Desk Outsourcing Support Services are Helpdesk Support, Optional Remote Access Support, Initial System Assessment, Expert Escalation, Virtual Helpdesk Support, Per Minute Billing, and Helpdesk Software Recommendation and Deployment.
Support and Help for Exchange 2010 Compliance
Progent's Microsoft and Cisco-certified consulting engineers can help your organization to assess the benefits of Exchange 2010 for your company and can assist you to design and implement a smooth migration to Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange 2007 that will provide quick ROI by improving your productivity, cutting the expense of equipment and service, streamlining administration, and integrating your key communications technologies.
IT Management Outsourcing Technology Professional
Progent's ProSight family of managed IT services are geared to offer businesses who maintain minimal in-house IT support teams with low-cost help from enterprise-class management platforms and consulting experts. Advantages of the ProSight line of managed IT services include flat-rate IT management costs, automation of routine administrative tasks, ongoing absorption of the latest information technology, smooth transition from legacy systems to up-to-date solutions, close fit between computer technology with strategic objectives, guidance from veteran IT consultants, and freeing up management to focus on business issues rather than ever-changing computer technology.
Network Consultant for Microsoft Exchange
Progent's expert support team can help you define and implement an efficient in-place Exchange Server 2003 upgrade strategy that avoids network disruption, reduces ongoing service requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multi-server or multi-site migrations, Progent offers the knowledge and experience to finish your move quickly and affordably. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and consulting services include expertise with the configuration of third-party enhancements of Exchange 2003 Server that are best aligned to your business needs.
Virtual Office Microsoft Consultant Job Opportunities
Progent is convinced that a well designed and implemented network is a vital piece for enabling any firm's growth, and Progent follows this credo in our own system environment. Progent has built a zero-downtime virtual office infrastructure that allows Progent's in-house consultants and authorized contractors to offer rapid and effective service, cooperate easily on challenging projects, and gain from career and personal growth by being a member of a dynamic company culture of personal drive and freedom.
Tandberg T3 Telepresence Consultant
Progent can provide access to a veteran specialist with years of hands-on experience configuring, managing, and enhancing telepresence platforms from leading suppliers such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your internal IT management group, your Internet Service Provider, and your video conferencing technology supplier to help your organization maximize the business value of your telepresence solution.
Virtual Machine Hosting Consultancy
Progent's ProSight Virtual Hosting combines proven virtualization technology, a world-class data center facility, and the technical expertise of Progent's Microsoft-certified engineering team to provide small companies with a complete information technology outsourcing alternative that improves network dependability and security, eliminates management distraction, and cuts costs. With Private Cloud Hosting, a smaller business can have all of its operating system platforms and critical application servers hosted in a safe and reliable data center on a high-performance, high-availability virtual machine set up and maintained by Progent's computer support experts.
Cisco and Microsoft Certified Experts Progent Small Business On-site Technical Support
Les Kent has a 35-year track record of effective network integration, executive administration, marketing, and operations. He has shown a knack for creating sophisticated information technology solutions during his time as as a network architect, application developer, project manager, deployment consultant, and problem solver for small companies, new ventures, and global corporations.
System Center Operations Manager Troubleshooting
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, implementing, optimizing and troubleshooting SCOM environments and offer organizations of all sizes advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that provides the performance and resilience required to watch over your datacenter effectively, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent can also assist you to import and customize SCOM 2012 management packs based on industry best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party apps and services. Also, Progent can deliver fast remote or onsite troubleshooting to help you to fix critical problems uncovered by SCOM 2012.
Solaris Online Consolidate
Progent offers national remote help and troubleshooting services for businesses who run UNIX, Linux, or Solaris networks or whose IT systems feature a combination of UNIX and Microsoft products. Online network consulting offers maximum leverage for your IT dollar by preserving client productivity and shortening the hours charged for network analysis and repair. Sophisticated remote support technology and skilled technicians and consultants allow Progent to handle the majority of IT problems without wasting time and expense by going to your site. In most of cases your IT problems can be remediated over the phone or via a combination of telephone support and remote access. Progent can make available Cisco certified CCIE network engineers and CISA certified security professionals to help you with the most challenging system problems.
Project Excel Services Reports
Progent's Microsoft engineers can provide advanced support in deploying, operating and troubleshooting any edition of Project, Microsoft Project Server, and Microsoft Project Online and can provide a broad range of cost-effective remote consulting services following proven best practices to assist organizations of all sizes to get all the advantages of this powerful project management solution. Support services offered by Progent include system planning, installation and migration, setting up safe file and status sharing among onsite and offsite users, network optimization, and customized webinar training.
Solaris with Windows Consultant Services
Progent can assist you to plan and execute an efficient migration from a UNIX-powered information environment to a network based on MS Windows and suited for running Microsoft's familiar office productivity software, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and software development specialists can show you how to preserve your data and reduce business discontinuity by designing an efficient migration strategy that protects your existing investments in UNIX application and technology. UNIX-to-Windows transition support services offered by Progent include evaluation of current environment, transition strategy and validation, MS Exchange migration services, data and application migration, and server and storage transition and consolidation.