Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Senior Ransomware Consultant
Ransomware requires time to work its way across a network. Because of this, ransomware attacks are commonly launched on weekends and late at night, when support staff may take longer to become aware of a penetration and are less able to organize a quick and forceful defense. The more lateral progress ransomware can make within a victim's system, the more time it will require to recover basic IT services and damaged files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to help organizations to complete the time-critical first phase in mitigating a ransomware attack by stopping the bleeding. Progent's remote ransomware engineers can help businesses in the Modesto metro area to identify and quarantine breached servers and endpoints and guard clean resources from being compromised.
If your system has been breached by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Offered in Modesto
Current strains of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online files and attack any accessible backups. Data synched to the cloud can also be corrupted. For a poorly defended network, this can make system recovery nearly impossible and basically sets the datacenter back to the beginning. Threat Actors (TAs), the cybercriminals responsible for ransomware attack, demand a ransom payment for the decryptors needed to recover scrambled files. Ransomware attacks also attempt to exfiltrate information and hackers demand an additional payment in exchange for not publishing this data or selling it. Even if you are able to rollback your network to a tolerable point in time, exfiltration can be a major issue depending on the nature of the stolen information.
The recovery process subsequent to ransomware incursion has several crucial phases, most of which can proceed in parallel if the response workgroup has enough members with the necessary skill sets.
- Quarantine: This urgent first step requires arresting the sideways progress of the attack across your network. The more time a ransomware assault is allowed to run unrestricted, the longer and more expensive the restoration process. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline staffed by veteran ransomware recovery experts. Containment processes include isolating infected endpoint devices from the rest of network to minimize the contagion, documenting the environment, and securing entry points.
- System continuity: This covers restoring the network to a basic useful level of functionality with the shortest possible delay. This process is usually the top priority for the victims of the ransomware assault, who often see it as an existential issue for their business. This project also demands the broadest range of IT skills that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and mobile phones, databases, productivity and mission-critical apps, network architecture, and safe remote access. Progent's ransomware recovery experts use advanced collaboration tools to organize the complicated recovery effort. Progent appreciates the urgency of working rapidly, tirelessly, and in concert with a customer's management and network support staff to prioritize activity and to get critical services on line again as quickly as possible.
- Data restoration: The work necessary to restore data damaged by a ransomware attack varies according to the condition of the systems, how many files are affected, and what recovery techniques are needed. Ransomware assaults can destroy critical databases which, if not carefully closed, may need to be rebuilt from scratch. This can include DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many financial and other mission-critical applications are powered by SQL Server. Often some detective work may be needed to locate clean data. For example, undamaged OST files may exist on employees' PCs and laptops that were off line during the ransomware assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to protect against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including root users.
- Deploying advanced AV/ransomware defense: Progent's ProSight Active Security Monitoring uses SentinelOne's behavioral analysis technology to offer small and medium-sized businesses the benefits of the identical AV tools used by some of the world's biggest enterprises including Netflix, Citi, and Salesforce. By delivering in-line malware filtering, identification, containment, restoration and analysis in one integrated platform, Progent's ProSight Active Security Monitoring lowers total cost of ownership, simplifies management, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) built into in ProSight ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
- Negotiating a settlement with the hacker Progent has experience negotiating settlements with threat actors. This calls for working closely with the victim and the insurance carrier, if there is one. Activities include determining the type of ransomware involved in the assault; identifying and establishing communications the hacker; verifying decryption capabilities; budgeting a settlement with the victim and the cyber insurance carrier; establishing a settlement and schedule with the TA; confirming adherence to anti-money laundering sanctions; overseeing the crypto-currency payment to the hacker; receiving, reviewing, and using the decryptor utility; troubleshooting failed files; creating a pristine environment; mapping and connecting drives to match precisely their pre-attack condition; and recovering physical and virtual devices and services.
- Forensics: This process is aimed at uncovering the ransomware assault's storyline throughout the network from start to finish. This audit trail of how a ransomware assault progressed through the network assists you to evaluate the impact and highlights gaps in rules or processes that should be corrected to avoid future breaches. Forensics entails the review of all logs, registry, Group Policy Object, Active Directory (AD), DNS, routers, firewalls, schedulers, and core Windows systems to look for variations. Forensic analysis is commonly given a top priority by the cyber insurance carrier. Since forensics can be time consuming, it is essential that other key activities like business continuity are pursued in parallel. Progent maintains a large roster of IT and data security experts with the knowledge and experience required to carry out activities for containment, business continuity, and data restoration without interfering with forensics.
Progent's Background
Progent has provided remote and onsite IT services across the U.S. for over 20 years and has been awarded Microsoft's Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SMEs) includes professionals who have been awarded high-level certifications in core technology platforms including Cisco networking, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity consultants have earned internationally recognized certifications such as CISM, CISSP, CRISC, and CMMC 2.0. (Refer to Progent's certifications). Progent also has top-tier support in financial management and Enterprise Resource Planning software. This broad array of skills allows Progent to salvage and integrate the undamaged parts of your information system after a ransomware attack and rebuild them rapidly into an operational network. Progent has worked with leading cyber insurance providers like Chubb to help businesses clean up after ransomware attacks.
Contact Progent for Ransomware Recovery Consulting in Modesto
For ransomware system restoration services in the Modesto area, call Progent at 800-462-8800 or visit Contact Progent.