24-7 Monterey Immediate Crypto-Ransomware
Virus Assessment and Repair Consultants
For Business Mission Critical Computer Environments
Case Study: CryptoLocker Infection Cleanup and Business Continuity
Ransomware : Your Worst Information Technology Nightmare
Ransomware has become a modern cyber pandemic that poses an extinction-level danger for organizations vulnerable to an assault. Multiple generations of ransomware like the CryptoLocker, WannaCry, Locky, NotPetya and MongoLock cryptoworms have been running rampant for many years and continue to inflict harm. The latest strains of ransomware such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor, as well as frequent as yet unnamed malware, not only do encryption of on-line data but also infiltrate all configured system backup. Information synchronized to cloud environments can also be ransomed. In a vulnerable data protection solution, it can render automated restore operations impossible and basically sets the datacenter back to zero.
Recovering applications and data after a ransomware event becomes a sprint against time as the targeted business fights to contain, cleanup the ransomware, and restore mission-critical activity. Because crypto-ransomware takes time to spread, assaults are often sprung on weekends, when attacks are likely to take longer to uncover. This multiplies the difficulty of quickly marshalling and organizing a capable response team.
Progent provides a range of help services for securing enterprises from ransomware attacks. These include user training to help identify and not fall victim to phishing scams, ProSight Active Security Monitoring for remote monitoring and management, along with deployment of next-generation security appliances with AI technology from SentinelOne to detect and extinguish day-zero cyber threats intelligently. Progent in addition offers the assistance of expert ransomware recovery engineers with the track record and commitment to restore a breached system as urgently as possible.
Progent's Ransomware Restoration Support Services
After a crypto-ransomware attack, sending the ransom in cryptocurrency does not ensure that cyber hackers will return the codes to unencrypt any of your information. Kaspersky ascertained that seventeen percent of ransomware victims never recovered their files after having sent off the ransom, resulting in increased losses. The gamble is also expensive. Ryuk ransoms are commonly several hundred thousand dollars. For larger organizations, the ransom demand can reach millions. The alternative is to piece back together the key parts of your IT environment. Absent access to complete system backups, this requires a wide complement of skills, professional team management, and the capability to work 24x7 until the task is complete.
For decades, Progent has offered professional Information Technology services for businesses throughout the U.S. and has earned Microsoft's Partnership certification status in the Datacenter and Cloud Productivity competencies. Progent's pool of subject matter experts includes engineers who have been awarded high-level industry certifications in leading technologies like Microsoft, Cisco, VMware, and major distributions of Linux. Progent's cybersecurity specialists have garnered internationally-renowned certifications including CISA, CISSP-ISSAP, CRISC, SANS GIAC, and CMMC 2.0. (Visit Progent's certifications). Progent also has experience with financial management and ERP applications. This breadth of experience gives Progent the skills to efficiently ascertain critical systems and integrate the remaining pieces of your Information Technology system after a ransomware penetration and configure them into an operational network.
Progent's security team of experts deploys best of breed project management systems to coordinate the sophisticated restoration process. Progent understands the importance of working rapidly and in unison with a customer's management and Information Technology resources to assign priority to tasks and to put critical services back on-line as soon as humanly possible.
Case Study: A Successful Ransomware Attack Restoration
A small business engaged Progent after their network system was brought down by Ryuk ransomware virus. Ryuk is believed to have been developed by North Korean government sponsored cybercriminals, possibly using technology exposed from the U.S. National Security Agency. Ryuk attacks specific businesses with little room for operational disruption and is among the most lucrative iterations of crypto-ransomware. Well Known organizations include Data Resolution, a California-based data warehousing and cloud computing company, and the Chicago Tribune. Progent's client is a single-location manufacturing company headquartered in the Chicago metro area with around 500 employees. The Ryuk attack had shut down all company operations and manufacturing processes. The majority of the client's information backups had been online at the time of the intrusion and were eventually encrypted. The client was pursuing financing for paying the ransom (more than two hundred thousand dollars) and hoping for good luck, but in the end utilized Progent.
Progent worked with the customer to rapidly identify and prioritize the most important elements that had to be restored to make it possible to continue departmental functions:
- Windows Active Directory
- Microsoft Exchange Email
- Accounting and Manufacturing Software
Within two days, Progent was able to rebuild Active Directory services to its pre-penetration state. Progent then accomplished setup and storage recovery on essential applications. All Exchange Server schema and attributes were usable, which accelerated the rebuild of Exchange. Progent was also able to locate local OST data files (Outlook Offline Folder Files) on staff desktop computers in order to recover email messages. A not too old offline backup of the businesses accounting systems made them able to recover these required applications back servicing users. Although significant work remained to recover fully from the Ryuk event, core systems were recovered rapidly:
During the following couple of weeks critical milestones in the restoration project were achieved through close cooperation between Progent team members and the client:
- Internal web sites were brought back up with no loss of information.
- The MailStore Server containing more than 4 million historical messages was restored to operations and accessible to users.
- CRM/Orders/Invoicing/Accounts Payable (AP)/Accounts Receivables/Inventory capabilities were fully operational.
- A new Palo Alto Networks 850 firewall was installed and configured.
- Most of the desktop computers were being used by staff.
Conclusion
A possible enterprise-killing disaster was avoided by dedicated professionals, a wide spectrum of knowledge, and close teamwork. Although upon completion of forensics the ransomware incident described here should have been identified and disabled with modern security technology and NIST Cybersecurity Framework best practices, staff education, and properly executed incident response procedures for data backup and proper patching controls, the reality remains that government-sponsored cybercriminals from China, North Korea and elsewhere are relentless and will continue. If you do get hit by a crypto-ransomware incident, remember that Progent's team of professionals has a proven track record in ransomware virus defense, cleanup, and data recovery.
To read or download a PDF version of this ransomware incident report, click:
Progent's Ransomware Incident Recovery Case Study Datasheet. (PDF - 282 KB)
Additional Crypto-Ransomware Protection Services Offered by Progent
Progent offers businesses in Monterey a variety of online monitoring and security evaluation services to help you to reduce your vulnerability to ransomware. These services include modern artificial intelligence capability to detect zero-day variants of ransomware that are able to escape detection by traditional signature-based security products.
- ProSight LAN Watch: Server and Desktop Remote Monitoring
ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses advanced remote monitoring and management technology to help keep your IT system operating efficiently by checking the state of vital assets that power your business network. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your designated IT personnel and your assigned Progent consultant so that all looming issues can be resolved before they can impact productivity. Find out more about ProSight LAN Watch server and desktop remote monitoring services. - ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Desktops
ProSight LAN Watch with NinjaOne RMM software offers a unified, cloud-based solution for managing your network, server, and desktop devices by offering an environment for streamlining common tedious tasks. These can include health monitoring, update management, automated remediation, endpoint configuration, backup and recovery, anti-virus protection, secure remote access, standard and custom scripts, resource inventory, endpoint profile reports, and troubleshooting support. If ProSight LAN Watch with NinjaOne RMM identifies a serious incident, it sends an alarm to your specified IT management staff and your Progent technical consultant so emerging problems can be taken care of before they impact your network. Learn more details about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring consulting. - ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map out, track, enhance and troubleshoot their networking appliances like switches, firewalls, and load balancers plus servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are kept updated, copies and displays the configuration of virtually all devices on your network, monitors performance, and generates notices when issues are detected. By automating tedious management processes, ProSight WAN Watch can cut hours off ordinary tasks such as network mapping, reconfiguring your network, finding devices that require important software patches, or resolving performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure management services. - ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Applications
ProSight Reporting is a growing suite of real-time and in-depth management reporting tools designed to integrate with the leading ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to highlight and contextualize key issues like spotty support follow-up or machines with out-of-date AVs. By exposing ticketing or network health concerns concisely and in near-real time, ProSight Reporting improves network value, reduces management hassle, and saves money. For more information, see ProSight Reporting for ticketing and network monitoring applications. - ProSight Data Protection Services (DPS): Backup and Disaster Recovery Services
Progent has partnered with advanced backup/restore software providers to produce ProSight Data Protection Services (DPS), a selection of management offerings that deliver backup-as-a-service (BaaS). ProSight DPS services automate and track your backup processes and enable transparent backup and rapid recovery of critical files/folders, apps, images, and VMs. ProSight DPS lets your business protect against data loss caused by equipment breakdown, natural disasters, fire, cyber attacks such as ransomware, human error, malicious insiders, or software bugs. Managed services available in the ProSight DPS portfolio include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro 365 Backup), ProSight ECHO Backup using Barracuda purpose-built hardware, and ProSight MSP360 Hybrid Backup. Your Progent expert can help you to identify which of these managed backup services are best suited for your network. - ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top data security companies to deliver web-based management and world-class protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter serves as a first line of defense and keeps most threats from reaching your security perimeter. This reduces your exposure to inbound attacks and conserves system bandwidth and storage. Email Guard's on-premises gateway appliance provides a deeper layer of inspection for inbound email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter. For more information, see ProSight Email Guard spam and content filtering. - ProSight Duo Two-Factor Authentication: ID Confirmation, Endpoint Remediation, and Secure Single Sign-on (SSO)
Progent's Duo MFA managed services incorporate Cisco's Duo technology to defend against stolen passwords by using two-factor authentication (2FA). Duo supports one-tap identity verification with iOS, Android, and other personal devices. With Duo 2FA, when you log into a secured online account and enter your password you are asked to verify your identity via a device that only you possess and that uses a different ("out-of-band") network channel. A wide range of devices can be utilized for this added means of ID validation such as an iPhone or Android or wearable, a hardware token, a landline phone, etc. You can designate multiple verification devices. To learn more about ProSight Duo identity authentication services, refer to Duo MFA two-factor authentication (2FA) services for access security. - Progent's Outsourced/Shared Call Center: Support Desk Managed Services
Progent's Call Center services allow your information technology staff to offload Call Center services to Progent or split responsibilities for Service Desk support seamlessly between your internal support resources and Progent's nationwide pool of IT service engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk Service offers a seamless extension of your core network support organization. User interaction with the Help Desk, provision of support, problem escalation, ticket generation and tracking, performance metrics, and maintenance of the service database are consistent regardless of whether incidents are resolved by your internal support organization, by Progent's team, or both. Read more about Progent's outsourced/shared Call Desk services. - Progent Active Defense Against Ransomware: Machine Learning-based Ransomware Identification and Remediation
Progent's Active Defense Against Ransomware is an endpoint protection managed service that incorporates cutting edge behavior-based machine learning tools to guard endpoints and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily evade traditional signature-matching AV products. Progent ASM services protect local and cloud resources and offers a single platform to automate the entire threat lifecycle including blocking, infiltration detection, containment, cleanup, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats. Read more about Progent's ransomware defense and cleanup services. - ProSight IT Asset Management: Network Documentation Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and safeguard data related to your IT infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as 50% of time wasted looking for vital information about your IT network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you're planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Find out more about ProSight IT Asset Management service. - Progent's Patch Management: Software/Firmware Update Management Services
Progent's support services for patch management provide businesses of any size a versatile and cost-effective solution for evaluating, validating, scheduling, applying, and documenting updates to your dynamic IT system. In addition to maximizing the protection and reliability of your computer network, Progent's patch management services permit your IT staff to focus on line-of-business projects and activities that deliver the highest business value from your information network. Find out more about Progent's software/firmware update management support services. - ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual host set up and maintained by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the apps. Since the system is virtualized, it can be ported immediately to an alternate hosting environment without requiring a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Learn more details about ProSight Virtual Hosting services. - ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates SentinelOne's cutting edge behavior-based machine learning tools to guard physical and virtual endpoints against new malware assaults like ransomware and file-less exploits, which easily get by legacy signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a unified platform to manage the complete threat lifecycle including blocking, identification, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows VSS and automatic system-wide immunization against new attacks. Progent is a SentinelOne Partner, dealer, and integrator. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense. - ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
Progent's ProSight Enhanced Security Protection managed services deliver affordable in-depth security for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device control, and web filtering via cutting-edge tools incorporated within one agent managed from a unified control. Progent's data protection and virtualization consultants can assist you to design and configure a ProSight ESP environment that addresses your organization's specific requirements and that helps you achieve and demonstrate compliance with government and industry information protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require urgent action. Progent's consultants can also help your company to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Find out more about Progent'sProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.
An index of content::
Small Business Network Management Outsourcing Technology Professional
Small Business Managed IT services Consultant Services
Progent's ProSight family of managed services are intended to provide businesses who maintain small in-house IT administration and support staffs with low-cost access to world-class management platforms and consulting experts. Advantages of the ProSight catalog of managed IT services include predictable IT maintenance expenses, automation of routine management processes, ongoing adoption of the latest technology, smooth migration from older technology to current solutions, improved alignment of computer technology with strategic goals, guidance from veteran IT experts, and freeing up management to focus on business issues rather than ever-changing computer technology.
QTS/Herakles Internet Data Center Consultancy
QTS/Heracles Colocation Center Consult
The QTS Internet Data Center is located in the earthquake-neutral Natomas area of Sacramento, CA. If you are now using the QTS data center as a colocation facility or if your company is planning on migrating your main or offsite backup equipment to the Herakles data center, Progent offers a variety of affordable consulting services including colocation migration, system deployment and updates, infrastructure improvements, project management services, virtualization configuration, offsite network monitoring, streamlined system management, software development, business continuity planning, data security assessment, and the support of Progent's Test Lab.
Microsoft ISA Server 2006 Computer Consultants
ISA 2006 Network Consulting
Internet Security and Acceleration Server 2006 is a multi-functional gateway that provides a powerful application layer firewall, VPN, proxy, and Web caching platform for securing the Internet-facing applications of any organization against a wide variety of attacks. Progent's certified ISA Server 2006 support professionals can show you how to plan, cost-justify, pilot, install, configure and support the any version of ISA Server 2006 on your network.
Exchange 2003 Upgrade IT Consultants
Microsoft Exchange Computer Engineer
Progent's Microsoft certified consultants can show you how to define and implement an efficient in-place Exchange Server 2003 upgrade strategy that avoids productivity disruption, simplifies ongoing service requirements, and makes your Exchange 2003 Server easy to manage. For complicated multi-server or multi-site upgrades, Progent has the knowledge and experience to complete your move quickly and economically. Progent's Exchange 2003 support, repair, and design offerings include assistance with the integration of outside vendor add-ons to Exchange Server 2003 that are in keeping with your business goals.
Cisco and Microsoft Certified Expert Computer Consultants Altaro VM Backup with Azure
Online Technical Support Hornetsecurity Altaro VM Backup and vSphere
Altaro VM Backup from Hornetsecurity provides small businesses a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud-hosted environments and also enables low-cost backup to Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or onsite consulting services to help you to design, deploy, manage and debug a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup technology.
Virtual Helpdesk Computer Consultants
After Hours Virtual Service Desk Consulting
Progent's Standard Help Desk Services provide a comprehensive service desk solution that manages all aspects of online Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and reporting. Help Desk services are provided at a significant discount from Progent's normal Level 1 desktop service rates, and Progent offers the option of fast as-needed escalation to subject matter experts to resolve complex issues.
Small Business Access Points Support and Integration
Configuration Small Business 100 Access Point
Cisco's Small Business series of access points are Linux-powered units intended as entry-level wireless APs for light workloads. Progent's Cisco CCIE Wi-Fi network consultants offer online or onsite configuration and debugging services to assist you to plan, configure, update, tune, administer and troubleshoot Cisco Small Business Wi-Fi AP environments of any scale or architecture.
Forefront Threat Management Gateway Online Troubleshooting
Forefront Threat Management Gateway 2010 Engineer
Microsoft Forefront TMG 2010 is based on the powerful security capabilities of ISA Server and provides a easily administered Internet gateway that delivers a single-server platform for an array of security functions including an application layer and network layer firewall, URL filtering, malware inspection, IPS, application proxy, Virtual Private Network control, plus HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security reporting features, permits customized reports generated by SQL Server, integrates with Active Directory to streamline authentication, and can be deployed as a virtual server to cut expenses and enhance recoverability. Progent's Microsoft engineers can assist your company to plan and carry out test and production implementations; integrate Microsoft Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; install Microsoft Forefront TMG 2010 to run on a virtual server with Microsoft Windows Hyper-V; and provide ongoing support and repair services. Progent's consultants can also assist your organization to upgrade economically to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
Emergency CRISC Risk Evaluation Network Consulting
CRISC Risk Identification Specialists
Progent's disaster recovery planning and business continuity engineers can show you how to design a disaster recovery strategy in case of an IT network disaster. Progent can help you define a comprehensive disaster recovery strategy that incorporates scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified engineers can also help you create an affordable, non-stop system architecture that takes into account availability issues involving a broad array of infrastructure technologies and procedures.
Immediate IT Consulting PIX 500 Firewall
Emergency Cisco PIX 500 Firewall Migration Consultant
Cisco's PIX Series firewalls have reached end of life and Cisco might not support these legacy devices. Progent continues to offer technical support for Cisco's PIX 500 firewalls to help you with management and troubleshooting and Progent can in addition help you determine if you should move up to next generation firewall products available from Cisco. Progent's Cisco technology experts can help your company plan and implement an efficient migration to Cisco ASA 5500-X Series firewalls following leading practices.
Onsite Technical Support F5 Networks BIG-IP
24/7/365 Cisco Content Distribution Manager Online Technical Support
Progent provides fault tolerant load balancing support that addresses network load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching products such as Cisco Content Engine. fault tolerant load balancing vendors for which Progent offers consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and Cisco CDN Software, and F5 Networks BIG-IP.
Cisco Switch Network Assessments
Cisco CCIE Online Outsourcing Technology
Progent's Cisco CCIE network consultants can assist your business to set up, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone support, and CUCM/CallManager software support.
Top Microsoft SQL Server Consultant Services
SQL Server Replication Services
SQL Server 2005 delivers powerful, familiar tools to IT experts and network users, lessening the difficulty of designing, integrating, managing, and accessing enterprise information and database programs in environments ranging from handheld devices to enterprise data networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require an IT consultant with hands-on experience and broad knowledge in designing and building information-based, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
24-7 Consulting Support for IT Service Firms Specialists
Consulting for Service Providers Remote Consulting
Progent's Support for IT Service Organizations lets you take advantage of Progent's consulting experts while retaining your own service brand as a seamless arm of your network services team.
MSP360 SQL Backup Remote Support
Top Quality On-site Technical Support MSP360 VM Backup
Progent can assist you to create, deploy and manage a backup plan based on MSP360 Backup software to protect your resources residing on any leading public cloud. Progent offers monitoring and management to prevent data loss caused by human mistakes, computer glitches, malicious insiders, and malware assaults such as ransomware.
24 Hour Cybersecurity Group Juniper Junos J-Web
Juniper Junos Management Cybersecurity Team
Progent's Juniper-certified network engineer can help your company to design and deploy Juniper Firewall/VPN platforms, optimize and troubleshoot your network infrastructure, and migrate smoothly from outdated devices to current versions. Progent's Junos OS consultants can also provide expertise with Juniper's flagship network control software to help you to simplify the administration and strengthen the protection of your Juniper VPN devices firewalls, and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can help you maintain networks that include a combination of Juniper's software platforms.
Microsoft ISA 2004 Server Support Services
Internet Security and Acceleration Server Setup and Support
Progent's certified ISA Server 2004 consultants have long backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for information systems with multiple offices, mobile users, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants can help your company in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that supports your network protection needs without overly restricting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later editions of Internet Security and Acceleration Server.
Recruiter Home Based Cisco Consultant Telecommuter Jobs
Home Based Senior Network Engineer Job Opportunity
Progent believes that a well architected and implemented network can be a pivotal factor for enabling any company's growth, and we apply this credo in our corporate network infrastructure. We have created a fault-tolerant virtual office network that allows our in-house engineers and certified contractors to deliver fast and efficient service, cooperate easily on complex jobs, and experience professional and personal maturity from acting as part of an exciting business culture of self motivation and freedom.
Microsoft Exchange Server 2010 Upgrade Consultant
Exchange Server 2010 Upgrade Professional
Progent offers expert support for each step of your Microsoft Exchange 2010 migration including end-to-end project management, site readiness preparation, project planning, specification of new software licenses and equipment needed, recommended sourcing, system verification at client location or at Progent's test facility, setting up temporary coexistence between Microsoft Exchange 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the previous servers, and webinar training for client's IT group and end users.
Exchange 2007 IT Services
Exchange 2007 Server Consult
Progent's expert consultants can show you how to design and deploy an efficient in-place Exchange Server 2007 migration strategy that avoids network disruption, reduces long-term support demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multi-server or multi-site migrations, Progent offers the background to complete your project quickly and affordably. Progent's Microsoft Exchange 2007 help, troubleshooting, and design offerings include assistance with the integration of third-party enhancements of Microsoft Exchange Server 2007 and the design of unified messaging solutions based on Microsoft Exchange Server 2007.
Microsoft System Center Operations Manager Support and Setup
Consulting Services 24x7 Network
Even if your business has a minimal network support group and a modest IT budget, your information network can still have the same high reliability and responsiveness that once required a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-premier IT professionals, the most recent network management products for proactive monitoring and threshold alarms, and cost-effective service packages such as a help desk call center to keep your vital business applications and servers operating.
Professional ProSight Reporting Ticketing
ProSight Reporting ConnectWise Manage Ticketing Consulting Services
ProSight Reporting is a growing line of in-depth reporting utilities designed to integrate with the industry's leading ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Microsoft Server Virtualization Consulting Services
MS Microsoft Virtual Server Consulting
Microsoft Virtual Server 2005, run on the Microsoft Windows Server 2003 platform and powered by technology originally produced by Connectix, delivers the performance needed to accomplish server consolidation, application upgrade, and server isolation tasks through virtualization technology in an enterprise-ready IT environment with advanced expandability, manageability, and reliability. Microsoft has aimed Virtual Server 2005 at companies who want to enhance ROI in application development and testing, upgrading from legacy mission-critical applications, and server consolidation. Progent's certified Virtual Server consultants can assist your IT staff to evaluate and deploy Microsoft Virtual Server.
ISA 2006 Specialist
ISA Server 2006 Consultant Services
ISA 2006 is a multi-functional gateway that offers a powerful application layer firewall, virtual private network, and web caching solution for protecting the Internet-facing applications of any sized business against a wide variety of attacks. Progent's certified ISA Server 2006 support professionals can show you how to plan, rationalize, test, install, configure and manage the any version of ISA Server 2006 on your network.
Top Installation support Dynamics AX
ERP Contract Programmer
In addition to offering the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent can provide experts in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent offers software development, troubleshooting, management help, migration support, and one-on-one or group online training tailored to meet your specific needs. Progent's experts also can help you integrate and maintain a secure, robust server and communications infrastructure to support your ERP, MRP and accounting applications.
Wave 2 wireless controller Consultant Services
Configuration wi-fi controller
Cisco's Catalyst wireless controllers simplify the administration of Wi-Fi networks by unifying the provisioning and management of wireless access points, tuning wireless performance by limiting the impact of RF congestion, enhancing Wi-Fi uptime with rapid failover, and strengthening data security by identifying threats and analyzing traffic content according to user class and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controllers to manage and monitor wireless networks of any size. Progent can assist you to maintain and debug your current Cisco Wi-Fi solution or implement an efficient migration to Cisco's modern wireless controller solutions.
Consultancy CISSP Certified Security Analyst
CISSP-ISSAP Cybersecurity Specialists
Progent's CISSP-certified cybersecurity consultants can help businesses of all sizes with any facet of IT security. Progent can implement efficient security solutions that protect a small office against advanced malware attacks or Progent can plan, deploy, and monitor a comprehensive security environment for hybrid enterprise networks that accommodate onsite, remote, and mobile clients accessing IT resources spread over multiple physical sites and public and private clouds.
VMware vSphere Hypervisor Professional
VMware vRealize Orchestrator vRO Professionals
Progent offers the assistance of a certified VMware VCDX consultant to help your organization plan, deploy, administer and troubleshoot VMware vSphere and vCloud-powered virtualization solution for on-premises networks, cloud environments, or hybrid deployments. Progent can provide advanced knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery. Progent offers in-depth experience of VMware vCloud Director, vRealize Automation (vRA), vRO and vCloud Suite used for administering private and public cloud and hybrid cloud environments that provide maximum availability, fault tolerance, and application mobility.
Patch management services Technology Professional
Router patch management Consulting Services
Progent's support services for software/firmware update management offer businesses of any size a flexible and affordable alternative for assessing, testing, scheduling, applying, and documenting software and firmware updates to your servers, peripherals {like printers, network infrastructure appliances such as switches and Wi-Fi access points, and Internet-of-Things (IoT) devices such as sensors and health monitors.
SMS Server Migration Information Technology Consulting
Microsoft Certified Expert SMS Server Migration Remote Support Services
Microsoft Systems Management Server 2003 provides extra capability for change and configuration management of Windows-powered networks through SMS Feature Packs. Feature Packs reduce the net administrative expense of managing and deploying software by making it easier to install system images, manage mobile devices, and run management tools. In addition to advising you about ways to cut management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and implement IT projects involving processes that Feature Packs are intended to streamline. Progent's adoption and update services can minimize spending and reduce business disruption as you move to new operating systems and applications. Progent's wireless engineers can help you define efficient processes and standards to manage handheld computers and smart portable phones so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you design a security plan that incorporates policies, processes and technologies to keep your IT network protected.
ProSight NinjaOne RMM Remote Server Monitoring Online Help
NinjaOne Automated Desktop Monitoring Technical Consultant
ProSight LAN Watch is Progent's server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network running efficiently by tracking the health of critical devices that drive your IT network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your designated IT management personnel and your assigned Progent consultant so that any potential issues can be addressed before they can impact your business.
Jabber IM and Presence Service Network Consultant
Jabber and VPN Technical Support Services
Progent's Cisco Jabber consultants can provide remote or onsite expertise to assist businesses of any size to design, implement, manage, update or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent offers advanced support for all the technologies that make up creating a cohesive Cisco Jabber solution including Cisco network devices and management tools, Microsoft 365 apps, Windows and Mac desktops, iOS and Android smartphones, SIP trunking, Wi-Fi systems, cyber security, cloud integration, immersive telepresence systems, PBX systems, business continuity, and other components of a modern collaboration solution.
Apple OSX Tiger Network Consultants
Apple OS X Tiger Outsourcing
Progent's experts offer Apple macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server expertise, security services, and one-on-one training. Progent can assist businesses to upgrade to macOS from OS X or other earlier editions of Apple Mac OS X and Progent can offer expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with Apple iPhone integration and Apple iPad synchronization, or moving to Apple's iCloud. For business environments based exclusively on Apple macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of designing, configuring and supporting a network infrastructure that is reliable, safe, fast and aligned with your organization's business goals.
IT Consulting Companies Midsized Company
Midsize Company Network Support Consulting
Progent offers network support for mid-size businesses with 100 to 250 system clients. The mid-size business or work group has typically been an underserved segment of the market for network support services. The cost structures and support access models of large third-party service organizations make them excessively expensive for the ordinary mid-size company or small medium business (SMB), which usually has a minimal information technology budget with which to maintain an information system whose complexity and sophistication are frequently similar to the networks of far larger companies. Progent's service delivery model, which takes great advantage of online service, virtual network infrastructure and 24x7 server monitoring, dramatically lowers the IT support costs of a small-medium business while offering the small company with enterprise-level service from professional, IT consultants knowledgeable in a wide range of small business network solutions. If your mid-sized organization or small business is searching for the quality of IT help needed by a medium size office without paying big-company costs, contact Progent.
Microsoft Expert SharePoint 2013 Web Parts Network Consulting
SharePoint 2013 Support and Setup
Progent has been delivering SharePoint support since the initial product was published over 20 years ago, and Progent has the breadth and depth of IT know-how to assist businesses of any size to plan and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that bring substantial business value to your information network. Progent's Microsoft-certified consulting team can help your company to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from a different collaboration environment; determine whether an in-house, online or hybrid deployment is most sensible for your busi9ness; and select the right version of SharePoint 2013 for your purposes. Progent offers comprehensive project management outsourcing or can assist in individual jobs related to your SharePoint 2013 deployment.
24 Hour Microsoft SQL 2008 Online Help
Setup and Support SQL 2008
Progent's Microsoft-Certified SQL engineers can provide an array of support services to assist small and midsize companies to design, install, administer, and troubleshoot Microsoft SQL 2008 solutions so that they realize the maximum competitive advantage from this advanced information management platform. In addition, Progent offers expertise for system infrastructure, enterprise-wide security, and application development to increase the strategic benefit of your computer network.
802.11ax Migration Computer Engineer
Engineer 802.11
Progent's Wireless Consulting Services offer a convenient, economical option for companies of all sizes to configure, manage, monitor and troubleshoot cutting edge wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
System Center 2016 Support Services
SCCMM 2016 IT Services
Progent's Microsoft-certified consulting experts have over 10 years of background designing, deploying, enhancing and troubleshooting Microsoft SCOM solutions and offer companies of any size expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to watch over your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent can also help you to install and customize SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast remote or on-premises technical support to help you to remediate serious problems uncovered by System Center 2012 Operations Manager.
Online Support Meraki Traffic Shaping
Meraki Wi-Fi Access Point Support
Progent's Cisco-certified wireless networking experts can provide remote and onsite consulting and troubleshooting services to help you to plan, install, administer, optimize, and debug wireless deployments that utilize Cisco's Meraki access points. Progent's consultants can also help you to design and implement hybrid networks that integrate local and cloud-hosted resources and that provide easy access, advanced protection, streamlined management, and consistent performance for all your mobile and desktop endpoints.
Immediate Engineer ransomware business recovery
Egregor ransomware recovery Consulting
Progent's ransomware experts can help your business to evaluate your ransomware vulnerability, remotely monitor and protect your IT environment, assist with negotiating a settlement with a threat actor, and rebuild a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Catalyst 9100 Series Access Point Engineer
Consultant Catalyst 9166 Access Point
Progent's Cisco-certified Catalyst 9100 Series 802.11ax WAP consultants offer economical online and on-premises support for Catalyst Wi-Fi 6 wireless access points.
IoT sensors patch management Consultant Services
Patch management services Engineer
Progent's support services for software and firmware patch management offer organizations of all sizes a versatile and cost-effective solution for assessing, testing, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, such as scanners, network infrastructure appliances such as routers and Wi-Fi access points, and IoT devices like sensors and health monitors.
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