Enlarging your at-home workforce may have a significant impact on IT architecture, cybersecurity, and company workflows. Progent has 20 years of experience assisting businesses of all sizes to plan, configure, manage, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Monterey organization to select the right technologies and adhere to best practices in building and operating a secure virtual office solution for teleworkers that facilitates teamwork and delivers maximum value. Progent offers support services that go from as-needed guidance for helping you past challenging IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent can help Monterey, California organizations to succeed with any aspect of building a high-functioning remote work ecosystem by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk services, endpoint security, data protection solutions, and unified management.

IP Voice Integration for Remote Workers
Extending the business PBX system to include remote users is critical to supporting an effective work-at-home solution. A broad range of cloud-centric IP voice products are used by small and mid-size businesses to support telecommuters. Many larger organizations depend on Cisco's modern or older products for IP voice management. Progent can help organizations of any size to plan or tune a telecommuter VoIP environment that provides the versatility, convenience and security required for at-home workers. Progent's Cisco-certified CCIE Voice consultants offer advanced support to help organizations tune their current Cisco VoIP environments to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise telephony features to devices like VoIP phones, media processing platforms, VoIP gateways, and multimedia software deployed throughout the network. Unified Communications Manager supports additional combined media services like unified messaging, voice/video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM support, see Cisco Unified Communications Manager consulting services.
  • CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help your company to support your current CallManager environment or migrate efficiently to Cisco's modern IP telephony products. For details about Progent's support services for CallManager and Cisco's other older VoIP products, visit Cisco CallManager consulting.
  • Cisco IP Gateways enable integration with PSTN networks and with clients operating outside the corporate firewall such as telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN infrastructure to work with these VoIP solutions and deliver as-needed configuration and debugging expertise.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining a productive work-from-home solution for your Monterey, California company, call 1-800-993-9400 or visit Contact Progent.