Expanding your remote workforce can have a major impact on network architecture, cybersecurity, and company processes. Progent has 20 years of background assisting small and mid-size businesses to design, deploy, administer, tune, and debug IT environments that incorporate at-home workers. Progent can help your Monterey company to select the right tools and adhere to best practices in creating and operating a secure virtual ecosystem for teleworkers that facilitates collaboration and returns maximum business value. Progent can provide support services that go from as-needed expertise for getting you over challenging technical bottlenecks to full project management to help you successfully complete mission-critical tasks.

Progent's consultants can help Monterey, California businesses to with any aspect of creating a high-functioning work-at-home ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk outsourcing, security and compliance, backup/restore solutions, and unified management.

VoIP Solutions for At-Home Workers
Extending the company phone environment to accommodate telecommuters is critical to maintaining an effective work-at-home solution. A broad range of cloud-centric VoIP products are used by SMBs to server teleworkers. Many larger organizations rely on Cisco's current or legacy products for VoIP management. Progent can help organizations of all sizes to plan or maintain a remote IP voice service that provides the flexibility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help organizations optimize their existing Cisco VoIP systems to handle a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise IP telephony features to devices like IP phones, media processing products, VoIP gateways, and multimedia software used throughout the network. Unified Communications Manager supports other combined media services like unified messaging, video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager expertise, visit CUCM consultants.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help your company to maintain your current CallManager environment or upgrade smoothly to Cisco's modern IP telephony products. To find out about Progent's expertise for Cisco CallManager and Cisco's other early IP voice platforms, see CallManager expertise.
  • Cisco IP Gateways provide integration with public telephony networks and with clients working outside the corporate perimeter like telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products and for modern Cisco SIP gateways. See Cisco SIP gateway integration expertise.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to update your WAN infrastructure to work with these VoIP solutions and provide online deployment and debugging services.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining an efficient telecommuter solution for your Monterey, California organization, call 1-800-993-9400 or go to Contact Progent.