Besides offering fast access to guidance from top-tier network professionals and subject matter experts to assist Monterrey, Nuevo León businesses to resolve discrete IT problems or strategic projects, Progent can provide short-term staff augmentation to deal with more broadly defined assistance such as PC help, network management, and Help Desk services. Temporary staffing makes it possible for organizations to deal with expected or surprise surges in demand for network services, which may result from scenarios like company mergers, data center relocation, technology migration, paradigm shifts like work-from-home, disaster response, busy seasons, or regulatory changes. Temporary supplemental staffing can also cover gaps left by the loss of in-house staff members because of vacations, illness, termination, etc.

Benefits of Progent's Temporary Staffing Program
Progent's short-term supplemental staffing services offer organizations the ability to react to surges in demand for network personnel without dealing with the expense and delays associated with reviewing and recruiting reliable IT personnel and without the burden of increasing your permanent staff size.

Key features of Progent's temporary staffing services include:

  • Fast availability of proven network pros
  • Easy engagement, termination, and re-engagement of services
  • Seamless augmentation of your in-house network support staff
  • Comprehensive documentation of services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging issues get resolved fast
  • Strong relationship with a top-level, full-service resource for network expertise
Progent's Shared Help Desk Service
Progent's shared Help Desk service is a specialized flexible staff augmentation alternative that allows IT groups to share the responsibilities of Help Desk support transparently between their internal network staff and Progent's extensive team of IT support specialists. Acting as a transparent supplement of your in-house Help Desk, Progent's co-managed Help Desk service is a joint service alternative powered by the leading group professional services tool for managing, service calls, ticketing, assigning ownership, tracking progress, and producing documentation.

Why Choose Progent?
Progent has 20 years of background delivering remote and onsite IT expertise for organizations across the United States. Progent's IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's cybersecurity experts have earned advanced certifications including ISSAP, CISA, and CRISC. Find out more about Progent's industry certifications.

Progent's Areas of Expertise for Monterrey, Nuevo León Companies
Progent's nationwide roster of certified consultants can deliver Monterrey, Nuevo León organizations a broad array of remote consulting and debugging services. Practice areas covered under Progent's consulting program for network service firms include:

Contact Progent for Short-Term Staff Augmentation for Monterrey, Nuevo León Organizations
To learn more details about Progent's temporary supplemental staffing services for Monterrey, Nuevo León organizations, call 800-993-9400 or visit Contact Progent.