Expanding your remote workforce may have a significant impact on IT infrastructure, security, and corporate workflows. Progent has two decades of background assisting businesses of all sizes to design, configure, manage, tune, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Monterrey organization to select the right technologies and follow leading practices in building and maintaining a safe virtual office ecosystem for teleworkers that facilitates teamwork and returns maximum value. Progent can provide support services ranging from as-needed guidance for getting you past challenging IT bottlenecks to full project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can assist Monterrey, Nuevo León businesses to with any aspect of creating a high-performing work-from-home environment by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, helpdesk outsourcing, security monitoring, backup/restore solutions, and unified management.

Security for At-Home Workers
Work-from-Home staff members commonly use their personal computing devices and often operate in an unsecured physical area. This increases their susceptibility to malware attacks and requires judicious configuration of firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, extensive user training, and the creation of security policies based on best practices. Progent's veteran group of cybersecurity support consultants can help your business to design, deploy and manage an effective cybersecurity solution that protects critical IT resources in networks that incorporate at-home workers.

Firewall Integration Services for At-Home WorkersFirewalls allow companies to build a network environment that can be securely accessed by on-premises users as well as by an at-home workforce, mobile employees, suppliers, customers, and other stakeholders. Modern firewall devices permit you to configure and control different access rights to different classes of users and to expand your network and adjust your cybersecurity posture as your business evolves and as cyber threats become more complex. Progent supports both new and legacy firewall devices from all major manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For more information about Progent's firewall support expertise, refer to firewall support services.

Remote Endpoint Monitoring for At-Home WorkersOnline Endpoint Security Monitoring makes it possible to watch over the various computers utilized by teleworkers and either block or spot and mitigate modern threats like ransomware. With Progent's ProSight Active Security Monitoring services, a small-footprint agent is put on each protected endpoint device, watching all activity and utilizing advanced behavioral threat analysis from SentinelOne to identify zero-day attacks on arrival. When a cyberattack is spotted, ProSight ASM immediately disconnects the infected endpoint device from the network to contain the malware. Because the ProSight Active Security Monitoring agent is autonomous, endpoints stay secure even when they are disconnected from the Internet. Progent is a SentinelOne Partner, dealer, and integrator. For more information about ProSight ASM, go to remote endpoint monitoring for remote workers.

Two-factor Authentication (2FA) Services for TeleworkersProgent's Duo authentication Service Plans utilize Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication (2FA). Duo supports one-tap identity confirmation on iOS, Android, and other personal devices. With 2FA, when you log into a secured online account and enter your password you are requested to confirm who you are on a device that only you have and that is accessed using a separate network channel. A wide selection of devices can be utilized for this added form of authentication such as a smartphone or watch, a hardware token, a landline telephone, etc. You can designate several validation devices. For more information about ProSight Duo identity authentication services, see Cisco Duo MFA two-factor authentication services for teleworkers.

Security Audit Services for At-Home WorkersSecurity Audits can evaluate the vulnerability of your network to all types of external and local security attacks for a network that incorporates telecommuters. Progent can run online, automated security analysis software for quickly and economically detecting a wide variety of security holes that can be found via the Internet. Progent's endpoint security assessment experts, which can be managed by data security professionals with top credentials such as CISM, ISSAP, and GIAC, can help you to evaluate your operations and governance policies and review your WAN infrastructure to allow you to implement the highest level of protection for your an at-home workforce.

NodeZero Pentetration Testing for At-Home WorkersHorizon3.ai's NodeZero Penetration Testing Platform is a leading-edge penetration test (pentest) product family that supports automated threat assessment of your at-home environment and your internal and perimeter networks so you can find, prioritize, remediate, and confirm cybersecurity weaknesses before threat actors can take advantage of them. Progent can assist you to deploy NodeZero to perform comprehensive penetration tests of your network perimeter and your internal network so you can determine your present security posture. Progent's NodeZero experts can also assist you to harden your network security and can help you to design and implement a cohesive cybersecurity ecosystem that simplifies management and provides optimum protection for on-prem, multi-cloud, remote, and perimeter IT resources. To find out additional details about Progent's threat analysis solutions powered by on NodeZero's PEN test products, see Consulting Services for NodeZero's PEN Test Platform.

Download White Paper: Securing a Work-From-Home Environment
To read or download a white paper about critical areas to focus on for protecting a network that includes telecommuters, click:
Securing a Work-From-Home Environment White Paper. (PDF - 2.4 MB)

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Monterrey, Nuevo León business, phone 1-800-993-9400 or visit Contact Progent.