Expanding your remote workforce can have a significant impact on IT infrastructure, cybersecurity, and company processes. Progent has two decades of background assisting SMBs to design, deploy, administer, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Montgomery organization to pick the appropriate technologies and adhere to best practices in building and operating a secure virtual office solution for telecommuters that facilitates teamwork and delivers top value. Progent offers services that go from on demand guidance for getting you past challenging technical bottlenecks to full project management to help you carry out business-critical initiatives.

Progent's consultants can help Montgomery, Alabama businesses to with any aspect of creating a high-functioning work-from-home environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, Help Desk services, security and compliance, data protection solutions, and streamlined management.

VoIP Solutions for Telecommuters
Extending the business phone system to accommodate teleworkers is vital to supporting a productive at-home workforce. A variety of cloud-based VoIP platforms are used by small and mid-size businesses to server teleworkers. Many larger organizations depend on Cisco's modern or older platforms for VoIP management. Progent can assist organizations of any size to plan or tune a telecommuter VoIP service that delivers the versatility, transparency and security needed for at-home workers. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to assist businesses optimize their current Cisco IP voice systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers advanced telephony features to devices like VoIP phones, media processing products, Voice over IP gateways, and mixed media software used across the network. Unified Communications Manager supports additional mixed media services like unified messaging, video conferencing, and team interaction networks. For more information about Progent's Unified Communications Manager expertise, see Cisco Unified Communications Manager consultants.
  • Cisco CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can help your company to support your current CallManager environment or migrate efficiently to Cisco's modern IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other legacy VoIP products, refer to Cisco CallManager expertise.
  • Cisco IP Gateways provide integration with PSTN networks and with users working outside the corporate firewall like telecommuters. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to update your WAN infrastructure to support these solutions and deliver online configuration and debugging expertise.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing a productive work-from-home environment for your Montgomery, Alabama organization, phone 1-800-993-9400 or refer to Contact Progent.