Additional Topics of Interest

Helpdesk Sharing Computer Consulting
Virtual Service Desk Engineer

Progent's Standard Help Desk Services offer a complete service desk solution that handles all facets of online Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and management reports. Help Desk services are provided at a significant discount from Progent's regular Level 1 desktop service rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle the most problems.

Cisco VoIP Phones and Cisco Unity Support and Help
IP Communications Troubleshooting

Progent's Cisco certified network infrastructure consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.

Microsoft Windows Computer Network Providers
Services Microsoft Office 2000

Progent's IT outsourcing services offer budget-friendly network support for small businesses. Whether it involves planning system infrastructure, creating an in-house Help Desk or using an outside one, rolling out a new e-mail system, monitoring your network, or creating an on-line eCommerce solution, outsourcing your IT technical services can contain expenses and minimize uncertainties, permitting network support expenses to increase in a more moderate and manageable fashion than is possible by building up a large, all-purpose internal IT staff. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you build a protected and robust system foundation for your critical business software powered by Windows.

Information Technology Consulting Firms Washington
West Virginia Network Management Services

Progent's Technical Response Center offers national remote assistance for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier support experts provide phone help and remote secure network connection to isolate and repair network problems quickly and affordably. The breadth of technical expertise available from Progent's staff of nationwide support engineers allows Progent to escalate even the toughest problems to qualified experts as needed.

Immediate scom 2016 Azure integration Support and Setup
scom 2016 network monitoring Integration Support

Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and maximum uptime for key workloads by providing unified, mixed-platform monitoring of IT infrastructure installed throughout local systems and private and public clouds. Progent's SCOM consulting group offers advanced remote and onsite expertise to assist businesses of any size to plan, implement, optimize, enhance and troubleshoot SCOM 2016 solutions. Progent can assist you to move to Operations Manager 2016 from older releases or from different IT infrastructure monitoring platforms, or combine a variety of monitoring tools into a cohesive infrastructure management ecosystem. Progent can also help you extend your SCOM 2016 scope to incorporate resources based in public clouds such as Microsoft Azure and Amazon AWS.

Open Now Remote Support Services Altaro VM Backup with Azure
Hornetsecurity Altaro VM Backup Integration Technology Consulting Services

Altaro VM Backup from Hornetsecurity offers small organizations a reliable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted environments and also supports cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or onsite services to assist you to design, deploy, manage and troubleshoot a modern backup/restore solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup software.

Aironet Wireless AP Integration Services
Top Rated Aironet 802.11ac Access Point Consultants

Progent's Cisco-certified wireless networking experts can assist businesses of any size to plan, implement, administer and repair Cisco Aironet wireless AP solutions to provide the throughput, range, density, scale, security and manageability needed for seamless connectivity between wireless and wired network infrastructure. Progent can provide affordable online and onsite support for legacy and current 802.11ac Aironet APs and Progent can help your business plan and manage deployments of indoor and outdoor/industrial Aironet Wi-Fi access points.

MSP360 B2 Backup Storage Consultant
24x7 MSP360 Backup Online Technical Support

Progent's data protection experts can help your company to create, implement and troubleshoot a backup/restore solution built around MSP360 software. MSP360 offers file or image-based backup/recovery for virtual machines and physical computers, supports all popular public clouds, and permits businesses to create a backup solution with a low Recovery Time Objective and a defined RPO. With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and remote management of your backup environment to prevent data loss resulting from human mistakes, system errors, malicious users, and malware assaults such as ransomware. For more information, see ProSight Data Protection Services 360 Backup solutions.

Amazon Marketplace Web Service programming Design
Microsoft and Cisco Authorized Expert Amazon MWS integration Development Companies

Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales functions including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales processes, merchants can broaden their reach, lower their cost of sales, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and expedite your ROI.

Help and Support Microsoft Windows 8.1 Evaluation
Microsoft Windows 8.1 Consulting

Windows 8.1 is designed to run on computers from smart phones and tablets to power-user desktops. A wealth of new and improved features, including touch screen support and signature live tiles user interface, provide a broad selection of advantages for organizations who understand how to put them to work. Progent's Microsoft-certified experts can assist get your organization up the learning curve with Microsoft Windows 8.1 and make sure you derive significant business value from the product's various new and enhanced technologies.