Years of background providing Microsoft expertise and Cisco technology consulting has allowed Progent to develop an unmatched capability for serving branch offices that need network help with the responsiveness common to with small companies but which includes professional client interaction, thorough documentation, and compliance with corporate IT standards. If your corporation maintains a sales office located anywhere in or any area covered by Progent's engineers, Progent can provide a broad array of on-premises and on-line network consulting services and network design expertise.
Progent can provide the expertise of Microsoft-certified consultants as well as seasoned database application programmers, database administrators, project management experts, network infrastructure architects, disaster recovery planning specialists, and data security consultants to assist you to assess the likely advantages of SQL Server 2012 for your organization, set up test environments at your datacenter or at Progent's lab, design and carry out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from legacy database solutions, and configure a cost-effective and safe IT infrastructure that helps you realize the full business benefit of SQL Server 2012.
Microsoft 365, previously branded Office 365, is Microsoft's growing suite of client productivity applications and cloud-hosted services available on a subscription basis. Microsoft 365 applications and cloud-based services are available in an array of product bundles intended for markets from individuals and home offices to global enterprises. Progent offers quick and easy online access to specialists with in-depth knowledge of Microsoft, macOS, Apple iOS, and Google Android platforms. Progent can assist your business to evaluate the wealth of subscription plans available with Microsoft 365 and integrate your network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with cross-platform environments that include Windows, macOS or OS X, and Linux technology. Progent can also assist you to create and manage hybrid networks that transparently combine local and cloud-based products and services.
Progent's Windows 11 consulting experts offer an array of services for Windows 11 such as cloud and hybrid integration, mobile device management and synchronization, teleworker access, security and compliance, streamlined provisioning, and Call Center services.
Remote continuous network monitoring, automated alerts, and periodic analytical reporting are crucial to maintaining the proper operation of your IT system and eliminating unnecessary and costly downtime. Remote Monitoring and Management (RMM) solutions have advanced to the point that companies of all sizes can get a degree of protection that was previously reserved for large enterprises. Progent offers several Remote Monitoring and Management (RMM) options delivered as economical services designed to help you to detect and fix a an array of IT network issues before they get big enough to impact productivity.
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication. Duo supports one-tap identity verification on Apple iOS, Android, and other out-of-band devices.
Progent offers the guidance of a CRISC-certified risk management expert to help you to plan and deploy an enterprise risk management (ERM) solution following leading practices identified by CRISC and crafted to align with your company's risk appetite, business objectives, and IT budget.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help your business to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting to help businesses of any size to design and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help you to evaluate the benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to halt the spread of an active ransomware attack. Call 800-462-8800
Altaro VM Backup software from Hornetsecurity offers small businesses a reliable and affordable platform for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud environments and also enables low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or on-premises services to help you to design, install, optimize and debug a comprehensive backup/restore solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup technology.
Microsoft Lync 2013, renamed Skype for Business, enables organizations of all sizes to build a manageable and protected communications ecosystem that supports a BYOD computing model with instant messaging, presence, web meetings with application sharing and whiteboard, and both IP and PSTN calling across a wide assortment of stationary PCs and handheld endpoints. Progent's certified Lync Server 2013 experts and network architects can assist your company to evaluate the advantages of Lync Server 2013, create an in-house, cloud-based (with Microsoft Lync Online) or mixed topology suitable for your current and future plans, implement Lync 2013 so as to speed up your ROI, and provide live online and onsite training to your management staff and end users. Progent has expertise in critical components of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to integrate Lync Server 2013 with key Microsoft 365 apps such as Outlook clients and PowerPoint.
For small businesses considering Progent's IT outsourcing, design expertise, or troubleshooting services, phone 800-993-9400 or send email to information@progent.com.
Progent's IT outsourcing services for small companies feature designing 2003 Server, Microsoft .NET Server, and BackOffice systems, managing migrations XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, online and on-premises repair, resolving chronic integration problems, and producing a comprehensive security strategy. Progent can show you how to maximize network reliability and performance via fault-tolerant configuration, redundant network architecture, and proactive server monitoring. Progent also provides special project help for large-scale migrations and can assist with needs definition, product inventory, bill of materials development, vendor selection, procurement coordination, and complete documentation. Progent's IT outsourcing service also includes education for office productivity products such as Office XP.
Progent can help you design, deploy, manage, and repair a viable Wireless network architecture, select appropriate technology, and integrate wireless access points, wireless bridges, radio antennas, wireless controllers, and various wireless products. Progent can also show you how to build a complete wireless system security plan that is well integrated with the security strategy for your entire corporate network.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that incorporates more than 25 years of background helping manufacturing and distribution companies to manage supply chains and improve the efficiency of critical processes to bring products to market quickly and adhere to customer commitments consistently. Progent offers the expertise of an ERP specialist with over two decades of background with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or onsite services that can range from occasional advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, customization, CPQ, web site integration, debugging, ETL, Microsoft 365 integration, training, and DBA services.
Progent's network consultants can help you to automate desktop PC change and update deployment by providing support for management tools that include Configuration Manager 2007, Systems Management Server, and Windows Server Update Services.
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Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a reliable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud environments and also supports low-cost cloud backup to Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or on-premises consulting services to assist you to design, deploy, optimize and troubleshoot a modern backup and disaster recovery solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup.
Cisco's Catalyst Wi-Fi controllers streamline the management of Wi-Fi LANs by unifying the configuration and control of Wi-Fi access points, tuning Wi-Fi throughput by limiting the impact of RF congestion, improving Wi-Fi uptime with fast auto-failover, and hardening security by detecting cyber threats and filtering traffic content based on user class and location. Progent's Wi-Fi consultants can assist you to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to administer and debug your current Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's modern Wi-Fi controller solutions.
With the Catalyst line of switches for small and medium-sized companies, Cisco enables organizations to realize the full advantages of adding intelligence into their networks. Cisco's switching technology makes it possible to enable features to make your IT network highly robust to handle time-critical needs, scalable to support future growth, secure enough to guard restricted data, and designed for prioritizing and controlling traffic flows to optimize system operations. Progent's CCIE certified engineers can help you pick out and deploy Cisco Catalyst switches appropriate for your business. In addition, Progent's CISM and CISSP certified security consultants can show you how to create a comprehensive security policy and configure Catalyst switches so they powerfully enforce your security policies. Catalyst switches that Progent provides expertise for include Cisco's Catalyst Express 500 switches, Cisco Catalyst 3750 switches, Catalyst 4900 switches, and Catalyst 6500 Series Switches.
Microsoft SQL Server 2014 includes significant enhancements in key areas including speed, uptime, compliance, and cloud readiness. SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that works seamlessly with all workloads including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and on-premises consulting services including planning, configuration, management, remediation, and software development services to help organizations of any size to realize fast return from their SQL Server 2014 deployment.
Progent's consultants offer experience in multiple technologies related to mobile connectivity such as network topology, wireless data synchronization, wireless security, wireless email, Windows Mobile, RIM Blackberry, and wireless application development. Progent's certified consultants can save your organization work and money by using their wireless experience to help you choose and integrate wireless networking technologies that fit the needs of your company. Progent can also tune your IT infrastructure so that mobile PDAs work more reliably.
Progent's Citrix-accredited engineers can help your company to understand the business benefits of XenServer and additional Citrix platforms, and can help your IT organization to plan, validate, execute, troubleshoot, and support a Citrix XenServer solution. Progent can in addition analyze your existing Citrix technology environment and help you to optimize consolidation, performance, protection, availability, and recoverability.
Progent's Wi-Fi site survey services assist you to plan, deploy and troubleshoot a Wi-Fi network adapted to your environment, providing you a WLAN that delivers the coverage, performance, capacity, security, and roaming capability your company needs.
Application Publishing with Internet Security and Acceleration Server 2006 allows greater protection of intranet applications while enabling increased efficiency by making these applications available to authorized remote users. ISA Server helps protect business applications, services, and information throughout all network layers with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server 2006 experts can help you plan, install, configure, and maintain Internet Security and Acceleration Server 2006 on your network so your business achieves a highly functional and economical balance of security, convenience, and speed.
Progent's support services for patch management offer businesses of any size a flexible and cost-effective alternative for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your servers, such as printers, network appliances such as switches and wireless access points, and Internet-of-Things (IoT) devices such as alarms and robotics.
The QTS (formerly Herakles) Internet Data Center facility is situated in the seismically-stable Natomas area of Sacramento, CA. If your business is now utilizing the QTS data center as a colocation site or if your company is planning on migrating your main or disaster recovery system to the Herakles data center, Progent can provide a range of cost-effective consulting services including colocation relocation, equipment installation and updates, network optimization, project management, virtual server expertise, offsite network monitoring, streamlined network administration, application programming, disaster recovery/business continuity planning and testing, data security evaluation, and the use of the Progent Test Lab.
Progent can help your company to design and implement a smooth transition from a UNIX-powered information system to a network powered by Windows and suited for supporting Microsoft's familiar office productivity products, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and application specialists can help you preserve your information and minimize productivity disruption by designing an efficient transition strategy that protects your current investments in UNIX software and infrastructure. UNIX-to-Windows transition support expertise available from Progent include evaluation of existing environment, transition planning and validation, Microsoft Exchange migration expertise, data and application transition, and processor and storage transition and consolidation.
Microsoft 365, formerly called Office 365, is Microsoft's expanding suite of client productivity applications and cloud services available on a subscription basis. Microsoft 365 programs and cloud-based services are offered in an array of product bundles targeted at markets from students and households to enterprises. Progent offers fast and affordable online access to consultants with in-depth knowledge of Microsoft, Mac, Apple iOS, and Android platforms. Progent can help you to understand the wealth of subscription plans offered with Microsoft 365 and configure your information network with Microsoft 365 so you realize top business value. Progent offers expertise with multi-vendor networks that include Windows, macOS, and Linux technology. Progent can also assist you to create and manage hybrid networks that transparently combine on-premises and cloud-based products and services.
Progent can assist small and mid-size businesses to deploy VoIP technology to provide their at-home workers the benefit of virtual access to the company phone system.
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to design a disaster recovery system based on Microsoft's cloud-tested Failover Clustering technologies including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using commodity equipment, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, economical deployment of a stretch cluster quorum witness.
ProSight Enhanced Security Protection managed services deliver affordable in-depth protection for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint control, and web filtering through leading-edge technologies packaged within one agent managed from a unified control. Progent's data protection and virtualization experts can help you to design and configure a ProSight ESP environment that meets your organization's specific requirements and that allows you demonstrate compliance with government and industry data security regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent can also assist you to install and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware.
Progent's Microsoft-certified SQL Server 2017 experts can help you to evaluate the business benefits of upgrading to SQL Server 2017 and can assist you to design and implement a smooth migration of your current SQL Server environment to any deployment architecture including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts can provide remote or on-premises support services ranging from on-demand architecture review or troubleshooting to comprehensive project management to make sure your SQL Server 2017 initiative is carried out on schedule and on budget.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by checking the state of vital devices.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist your business to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that incorporates AI software and expert services to provide cutting-edge endpoint detection and response (EDR).
Microsoft Virtual Server 2005, run on the Microsoft Windows Server operating system and powered by software first developed by Connectix, delivers the power necessary to accomplish hardware reduction, software migration, and server isolation tasks via virtualization techniques in an enterprise-ready computing environment with advanced expandability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at businesses wishing to enhance ROI in software programming and testing, migration from legacy mission-critical applications, and hardware consolidation. Progent's certified Virtual Server experts can assist your IT staff to assess and integrate Microsoft Virtual Server 2005.
Progent can deliver a wide range of cost-effective support services to assist your business to deploy, integrate, repair, and manage desktop PCs and laptops powered by Microsoft Windows, macOS and OS X, or various versions of Linux. Progent can provide onsite or remote technical support for single machines or laptops or help your business to design and implement a company-wide rollout of new or updated OS software and business applications. Progent can also supply consultants and technical workers to help your company to prepare for and implement a company relocation or consolidation designed to cause minimal interruption to your productivity.
Progent's veteran team of IT consultants and application specialists have extensive experience delivering online and onsite support for organizations of any size who need to integrate Android phones into their information networks so that users can work together from anywhere. Progent has the breadth of skills to solve network issues that span multiple manufacturers and that represent a combination of older and up-to-date technology. Progent offers affordable remote consulting to help you with any facet of designing, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional technical support to help you to handle particularly stubborn technical problems, or Progent can provide outsourced or co-sourced project management services to help you finish major network projects on schedule and on budget. Progent can assist with on-premises, cloud-based, or hybrid networks and offers expertise with operating systems, applications, management tools and hardware infrastructure. Progent also offers specialized group or one-on-one classes to show you how to manage and use Android phones and tablets efficiently.
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering along with continual replication to deliver fast, zero RPO disaster recovery between datacenters located up to 185 miles (300km) apart from each other. Progent's roster of veteran IT consultants can assist your business to plan, deploy, manage, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster deployment that meets your functional needs and budget. Progent can make sure you adhere to leading practices for installing your MetroCluster environment by delivering guidance with tasks like assigning disk pools, determining aggregate and plexes layout, provisioning volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker, setting up a configuration replication network between your storage clusters, and testing your MetroCluster DR solution to prove adherence with information assurance standards and government requirements.
Progent provides three basic types of Contact Center services including Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco experts gives your clients convenient access to a reliable technical group with years of experience delivering phone support and remote access repair for IT systems based on Microsoft technology. Progent's focus is on earning the support Helpdesk a respected image as a solid contributor to business performance. Progent's target is to fix and not merely report problems.
Small to mid-sized businesses can now get all the benefits of Microsoft System Center Operations Manager and in addition have quick access to Progent's Microsoft and Cisco Premier IT support professionals. With Progent's affordably priced IT service packages, small businesses can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent supports Operations Manager to offer small company information systems world-class availability, protection, and performance.