ProSight Data Protection Services ECHO offer small and medium-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates and monitors your backup activities and enables fast recovery of critical data, apps and VMs that have become lost or damaged due to hardware failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can provide world-class support to set up ProSight DPS to to comply with regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical data.
Progent offers fast and affordable online access to a certified Oracle DBA expert or an Oracle application developer. Progent offers advanced DBA services for all versions of Oracle's RDBMS platform and can also help plan, create, update, or fix Oracle applications written with SQL and PL/SQL. Progent also provides support for Streams replication technologies and ASM file/volume manager.
Even if your business has a small network services staff and a limited technology budget, your information system can still feature the same high reliability and performance that once needed a large in-house service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-certified IT professionals, the latest network management software for 24x7 monitoring and alerts, and economical support packages such as a help desk call center to keep your vital business applications and servers up and running.
The cluster feature set built into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 is dramatically re-engineered to simplify the deployment, setup, and maintenance of server clusters that provide greater levels of network dependability, protection, performance, and versatility. New or improved capabilities include cluster verification, revamped setup and installation, improved cluster management, redesigned cluster architecture for increased availability, better protection and quorum models, fewer failure points, greater storage and RAM capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can assist you evaluate the advantages of failover clusters, design and implement a deployment, educate your network support staff to manage your cluster environment, provide continuing consulting and support services, and produce and validate a disaster recovery plan.
Progent’s Shared Call Center service makes it possible for your IT organization to share the load for Help Desk services transparently between your IT staff and Progent's nationwide pool of certified desktop support engineers and subject matter experts. Progent’s Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation tool for handling service requests, ticketing, ownership, status tracking, and reporting.
Progent offers cost-effective online and onsite consulting to help companies of any size to move all or part of their critical IT resources to Google Cloud Platform services. This can save time and hardware costs and allow the use of Google's cutting edge AI and machine learning technology. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, architectural design and review, pilot testing, deployment, administration, performance tuning, licensing management, backup/restore solutions, and security strategies.
Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, optimizing and troubleshooting SCOM solutions and can provide organizations of all sizes expert online or onsite consulting services for SCOM 2012. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that delivers the performance and availability needed to monitor your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs based on industry best practices for monitoring network infrastructure and Microsoft and third-party apps and services. In addition, Progent can provide fast remote or onsite troubleshooting to help you to fix critical issues detected by SCOM 2012.
Progent provides consulting for security evaluation packages including LANguard from GFI for performing a variety of automatic system auditing scans to uncover possible security gaps. Progent has broad knowledge of security auditing tools and can help you to understand audit reports and react appropriately. Progent can show you how to build protection into your company operations, install scanning software, define and deploy a protected network architecture, and suggest procedures to optimize the safety of your network. Progent's security professionals are ready to show you how to configure a firewall, implement safe remote connectivity to email and business applications, and integrate VPN. Progent's qualified security consultants can also test the protection of web-based software and can run comprehensive security evaluations of company-wide security to validate your organization's compliance with key industry security standards including FISMA, NIST, and ISO 17799.
Progent's Citrix-certified consultants can assist your business to plan, deploy, manage, and troubleshoot a virtualized Windows application delivery and management solution built on XenApp. Progent's Cisco CCIE network consultants can help you enhance your network infrastructure for delivering server and client-side applications, and Progent's remote datacenter management and support experts can help you to manage and maintain a remote datacenter that offers high uptime, enhanced protection, and rapid recovery.
Progent's remote access and wireless synchronization experts can help you to design and configure connectivity solutions for remote desktops, laptops, and smartphones so they work seamlessly with your information network, allowing your business to optimize the productivity of your remote workers.
NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed specifically for legal workflows. Progent offers online access to NetDocuments experts who can help legal departments and law firms to design, deploy, administer, optimize, or debug a document management system (DMS) environment based on NetDocs.
Progent’s Co-managed Call Center service makes it possible for your business to split responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's roster of seasoned technical support technicians and subject matter experts. Progent’s Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared PSA platform for managing end-user service requests, ticketing, responsibility, status tracking, and reporting.
Progent's work environment will allow you to become a better professional by enhancing your information technology knowledge and boosting the loyalty of your clients. Progent makes good on this commitment by attracting the top consulting talent for you to work with, providing an advanced network and communications infrastructure, running custom application utilities to enable the highest level of service, and by streamlining our operational models for finding and retaining clients.
Progent is convinced that a carefully designed and executed network can be a crucial piece for enabling any firm's growth, and Progent applies this belief in our corporate network environment. We have built a non-stop virtual office network that allows our staff consultants and certified contractors to offer fast and effective service, collaborate easily on complex projects, and experience professional and private maturity from acting as a member of an exciting business culture of self motivation and independence.
Progent can help you to evaluate the many subscription options available with Microsoft 365, formerly called Office 365, and integrate your information network with Microsoft 365 so you derive maximum business value. Progent supports multi-platform environments that include Windows, macOS or OS X, and Linux software. Progent can also assist your business to create and manage hybrid ecosystems that transparently integrate on-premises and cloud-based resources.
Microsoft Forefront Threat Management Gateway is based on the powerful security technologies of ISA Server and offers a easily managed Internet gateway that acts as a one-server platform for an array of security features such as an application and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, VPN management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security logging and reporting features, allows custom reports powered by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be operated as a virtual server to cut costs and improve recoverability. Progent's Microsoft consultants can help you to design and execute test and production implementations; interface Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; install Microsoft Forefront TMG 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent's consultants can also help your organization to upgrade economically to Forefront Threat Management Gateway from ISA Server.
Progent offers IT services for mid-size businesses who have 100 to 250 network clients. The mid-size business or work group has traditionally been an underserved part of the market for IT consulting expertise. The overhead and support delivery models of major outside service firms make them too costly for the typical small company or small medium business (SMB), which commonly relies on a modest information technology budget with which to maintain an IT network whose advanced technology and capability are frequently similar to the information systems of much bigger enterprises. Progent's support delivery model, which takes full advantage of online support, virtual office infrastructure and proactive network monitoring, significantly lowers the IT maintenance costs of a small-medium business while providing the small organization with big-company support from professional, IT consultants knowledgeable in a wide range of small business network solutions. If your medium size company or small business is searching for levels of IT help appropriate by a medium size organization without paying enterprise prices, you need Progent.
Progent's Cisco-authorized IT consultants can show you how to build an economical, 24x7 Internet configuration architecture that can achieve non-stop Internet access via a wide range of high availability Internet network products and services including non-stop BGP, automatic fail-over, and redundant Internet Service Providers. Progent can provide CCIE professionals to show you how to apply the latest technology for fault tolerant Internet connections to create a cost-effective, completely redundant Internet interface with automatic failover and other capabilities to deliver fault tolerant Internet connections.
E-Mail Guard is a comprehensive solution for blocking spam and viruses. E-Mail Guard handles the protection and management of corporate email by providing constantly improved spam and virus filtering, policy administration, content testing, and protection against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, administration and reporting utilities as well as outgoing email filtering to let you repair your email environment and define and regulate corporate email policy.
SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the fast creation of cutting-edge high-end programs that can provide your company a critical competitive advantage. SQL Server features core support for XML and the ability to communicate across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft technology, ensures you success in planning, installing and supporting Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET platform.
Progent offers special security packages designed to deliver larger corporations an objective and thorough security assessment from a group of premier security consultants. All Progent's network security evaluation bundles incorporate a suite of services including network scans from within and from beyond the corporate firewall, professional analysis of captured data by accredited security engineers, production of a report documenting the findings, plus an interactive concise executive outbrief and a detailed interactive outbrief for in-house IT administrators.
Progent offers national remote help and consulting services for businesses that run Apple Mac OS X networks or whose information systems feature a combination of Mac with Microsoft products. Progent's experts can provide Apple macOS and Mac OS X users a variety of IT services such as desktop assistance, upgrading to the latest version of OS X from earlier versions of macOS and Mac OS X, plus expertise with Apple macOS and OS X applications. Progent's specialists in Apple technology can also help your business with iPhone and Apple iPad support, or migrating to Apple's iCloud services. Remote IT help offers maximum return for your IT budget by extending user efficiency and limiting the time charged for computer analysis and repair. Sophisticated remote support utilities and experienced service specialists and consultants combine to enable Progent to handle the majority of IT problems without squandering time and expense by going to your location. In the vast majority of cases your network issues can be remediated by telephone or via a combination of phone support and online connectivity. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISM premier security professionals to help with the toughest network issues.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your organization to design and implement an efficient migration to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with an on-site installation of Windows Server 2022.
Progent’s Microsoft-expert consultants can assist you to update your servers and/or workstations from 32 to 64 bits. Progent can assist your company to understand the risks and benefits of upgrading to 64-bit processing, plan an efficient migration process that minimizes operational disruptions, and offer inexpensive, expert online help to assist your company to install 64-bit operating systems and application programs on your existing computers.
Progent can help you with any aspect of Azure cloud integration including requirements definition, readiness evaluation, system architecture, pilot testing, implementation, automated administration, performance optimization, license management, disaster recovery preparedness, security planning, and compliance validation. Progent can help your IT staff to set up and troubleshoot firewall appliances and VPN tunnels so that your users can securely connect to Azure-based resources, and Progent's Microsoft-certified consultants can help you set up critical Microsoft technologies to work in Azure including Windows Server, Exchange Server, SQL and Skype for Business. Progent can also assist your organization to set up a hybrid cloud environment that transparently combines physical datacenters with Azure services.
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Progent's Microsoft certified support team can show you how to define and implement a smooth in-place Microsoft Exchange 2007 upgrade plan that minimizes network downtime, reduces long-term service demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multiple server or multi-site upgrades, Progent offers the knowledge and experience to finish your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and design services include expertise with the integration of third-party enhancements of Exchange 2007 Server that are best aligned to your business goals.
Progent can provide the affordable services of online Internet connectivity consultants to help your company to evaluate or enhance your ISP services so your Internet access solution matches your business needs. Support services provided by Progent's engineers include assessment of your current bandwidth use, carrier and service plan analysis and ordering, network provisioning, and overseeing a smooth switchover to a different ISP and/or service plan. Provisioning can include enhancing existing routers and configuring additional ones, implementing firewalls, and designing fault-tolerant BGP architectures.
Progent's Support Program for IT Service Providers lets you take advantage of Progent's information technology experts while retaining your own service brand as a transparent arm of your network consulting staff.
Progent's certified Windows 2000 consulting staff can show you how to enhance the functionality of your existing Windows 2000 Servers and can simplify system management, offer tech support and troubleshooting, and enhance security. Progent can also help you create, justify, and execute a plan to migrate from Microsoft Windows Server 2K to Microsoft Windows 2003 Server. Progent is expert in setting up test installations to reduce the obstacles associated with migrating to Windows 2003 Server by uncovering potential hardware and application compatibility issues.
Progent's Duo service plans incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo enables single-tap identity verification with iOS, Android, and other out-of-band devices.
Progent's Microsoft-certified consultants have over a decade of experience planning, deploying, optimizing and repairing Microsoft SCOM environments and offer companies of any size expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to design a topology for SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs based on best practices for monitoring network fabric as well as both Microsoft and third-party applications and services. Also, Progent can provide fast remote or onsite technical support to help you to remediate serious problems detected by System Center 2012 Operations Manager.
Microsoft Exchange Server 2013 incorporates significant improvements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers powerful new features as well as a redesigned architecture. These enhancements favorably impact key IT areas such as ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to evaluate the potential advantages of migrating to Microsoft Exchange 2013, create a cost-effective test and rollout strategy, and train your IT staff to manage your Exchange Server 2013 solution. Progent can also provide ongoing online consulting and support and management for Exchange 2013.
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that lets you specify, automate and test a consistent runbook for restoring applications and services rapidly following a breakdown. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, plus transparent site relocation, failback and re-protect. Site Recovery Manager also supports non-intrusive testing for site recovery, updates and patches and can generate audit reports to confirm complete service restoration, validate SLAs and demonstrate disaster recovery compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to help you to design, deploy, test and administer a disaster recovery system powered by VMware SRM.
Progent's CISSP-premier cybersecurity experts can assist organizations of any size with any facet of IT security. Progent can help implement efficient cybersecurity solutions that protect a small office from advanced threats or Progent can plan, configure, and monitor an end-to-end security environment for hybrid networks that accommodate local, remote, and mobile clients sharing network resources distributed across a mix of physical datacenters and public and private clouds.
Progent can help you in any and all phases of your migration to Microsoft Exchange Server 2016 such as designing HA infrastructure for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; determining mass storage requirements for your virtual machines, mailbox databases and log files; configuring hardware load balancing (HLB) for high-availability CAS services; planning, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Microsoft 365 Exchange Online allows you to use cloud-based virtual machines, mailboxes and associated Exchange components to reduce capital expense and administrative overhead. You can configure Microsoft 365 Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid solution that combines on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide affordable online support to help your small businesses to assess the potential advantages of Microsoft 365 Exchange Online, design a network topology that fits your functional requirements and budget, implement a non-disruptive move from your existing Exchange system to one that incorporates Exchange Online, train your IT team and users, and deliver as-needed consulting and technical support.
Progent's Microsoft-certified engineers can deliver affordable online and on-premises help to carry out your upgrade to Exchange Server 2010, produce comprehensive documentation of your upgraded email system, train your IT staff and users to get them up to speed rapidly on Microsoft Exchange Server 2010, and offer continuing administrative consulting and technical help. Progent's consultants can also assist you to upgrade from Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
Progent has been providing SharePoint support since the initial SharePoint product was published over a a dozen years, and Progent has the scope of IT know-how to help businesses of all sizes to plan and implement a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that bring significant business benefit to your IT investment. Progent's Microsoft-certified consultants can help you to evaluate the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from a different collaboration solution; decide if an on-premises, Cloud-based or hybrid configuration is best suited for your company; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent offers full project management support or can help in specific jobs associated with your SharePoint 2013 migration.
Dynamics GP/Great Plains software offers analysis and reporting features that allow you to track all business processes, revenues and spending, and sales patterns with integrated drill-down, inquiry, and reporting functions. Progent's Dynamics GP/Great Plains reporting consulting services can enable you to create reports that allow you to analyze your business more completely, turning uncooked data into valuable management information. Progent can improve your reporting and business analysis by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and programming design with VBasic, XML and other tools in order to deliver custom business application development and web commerce applications that work transparently with Microsoft Dynamics GP/Great Plains.
Progent's Microsoft-certified professionals have over 10 years of background delivering messaging support for customers ranging from small businesses to global corporations. Progent offers economical consulting for all versions of Microsoft Exchange Server to enhance email and virus protection, configure fault tolerant email systems, and facilitate remote and mobile email access. Progent’s Exchange consulting services can assist you in designing and implementing a move from a legacy SMPT server or older Microsoft Email software such as Exchange 2003 to Exchange 2016 Server. Progent provides support for Windows 8, Windows 7, and Windows XP desktops using Outlook and can help you integrate Outlook Web App (OWA) for all major browsers. For e-mail virus defense, spam blocking and outbound data leak prevention, Progent offers Email Guard managed services.
Progent's Sun Solaris platform support services offer small businesses and developers help with administering and supporting Solaris environments that run with Microsoft-based technology. Progent can give your organization access to Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This broad array of experience offers you a convenient single source to show you how to create and maintain a protected and reliable mixed-platform network and communications infrastructure that supports Sun Solaris and Microsoft coexistence by combining MS Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or major Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Progent's SonicWall firewall consultants can show you how to deploy, maintain, and update SonicWall firewall/VPN products including the newer SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified cybersecurity consultants can help you incorporate SonicWall security gateways into an end-to-end network protection plan and design security into your corporate practices.
Microsoft Exchange 2013 includes major improvements to the capabilities of Exchange 2010 and introduces important innovations as well as a revamped architecture. These improvements favorably impact key facets of IT including ease of administration, high availability (HA), security and compliance, operational costs, collaboration, extensibility, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you evaluate the potential advantages of migrating to Microsoft Exchange 2013, create a cost-effective test and deployment strategy, and train your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers affordable remote consulting and support and management for Microsoft Exchange 2013.