Additional Topics of Interest

NetApp SAN Fabric Services
NetApp MetroCluster Synchronous Replication Specialists

Progent offers enterprise customers the services of a NetApp-certified consultant for remote or onsite support for NetApp's complete line of SAN storage software and hardware products including Data ONTAP data management, MetroCluster, FlexPod cloud architecture, SnapMirror, SnapVauly incremental D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN technology supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, transparent updates, system management, security and compliance, high availability, and troubleshooting. Progent can provide Tier 3 support to help you to take care of problems with NetApp SAN deployments quickly and affordably based on leading practices.

Help and Support Windows Server 2012 R2 Hyper-V Virtual Switch
Microsoft Certified Partner Windows Server 2012R2 upgrade Engineer

Progent's Microsoft-certified professionals can help you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create test environments and migration strategies, tune your network for local, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT management staff, create an enterprise-wide security strategy, automate IT administration, assist with creating applications, and generate and test a disaster recovery/business continuity plan.

MRTG Specialists
Consult Nagios for Linux

Network monitoring typically involves tracking a system's resource utilization to help identify data traffic bottlenecks or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring tools that work under Linux or UNIX and can be deployed to monitor multi-OS environments where Linux and Windows coexist. Progent's network support consultants can help you use both these tools to optimize and troubleshoot your network. Progent's Linux support services provide small businesses and developers assistance with managing and servicing UNIX/Linux and Solaris systems that work with Microsoft-based technology.

Lync Server 2013 Support Outsourcing
Consult Lync Server 2013 and Cisco Unified Communications

Lync 2013, rebranded Skype for Business, enables businesses of all sizes to build a manageable and secure communications ecosystem that supports the modern BYOD computing model with instant messaging (IM), presence, audio/video and web conferencing with app sharing, as well as IP and PSTN calling enabled for a broad range of stationary PCs and handheld devices. Progent's certified Lync Server 2013 experts and network integrators can help you to evaluate the business benefits of Lync 2013, create an in-house, cloud-based (with Lync Online) or hybrid topology appropriate for your current and long-term plans, deploy Lync 2013 so as to speed up your ROI, and provide live online and on-premises training to your management staff and users. Progent has in-depth expertise in critical components of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to combine Lync Server 2013 with popular Microsoft Office and Office 365 apps such as Outlook and PowerPoint.

IT Consulting Office 365 and Apple iOS
Office 365 IDFix Online Support Services

Progent can help you to understand the wealth of subscription plans offered with Office 365 and configure your information network with Office 365 in a way that delivers maximum business value. Progent offers expertise with cross-vendor environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to create and maintain hybrid networks that transparently integrate local and cloud resources.

Compliance Auditor Computer Associates
Security Management Practices Security Audit Services

For smaller companies, computer security and regulatory compliance is too complex to stay ahead of yet too risky to ignore. The world's biggest institutions have been hacked, and the top cloud service providers have occasionally been knocked out. It looks as though there's nowhere to run. Progent has made it economical for small and midsize companies to carry out vital IT security projects successfully by offering the benefit of billable time to the closest minute without any minimum charge for online support. You can have the help of a seasoned computer consultant to provide just the help you need when you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist your business with any aspect of network security including security assessments, malware screening and recovery, spam and email content filtering, email data loss and data leak prevention, regulatory compliance reporting, and designing a complete security strategy.

Exchange Server 2016 Migration Planning Computer Consultant
Microsoft Exchange 2016 Migration Planning Support Services

Progent can assist you in any and all facets of your upgrade to Microsoft Exchange Server 2016 including designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines, mailbox databases and logs; setting up hardware load balancing for high-availability CAS services; planning, building and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.

SCOM 2012 Infrastructure Monitoring Outsourcing
Top Microsoft SCOM 2012 Support Services

Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, optimizing and troubleshooting System Center Operations Manager environments and offer companies of all sizes advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to monitor your datacenter effectively, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network fabric and both Microsoft and third-party apps and services. In addition, Progent can provide fast online or on-premises troubleshooting to help you to remediate critical problems uncovered by SCOM 2012.

After Hours Microsoft Exchange Cluster IT Consultant
Fault Tolerant Data Center Computer Consulting

Progent’s high availability network experts provide reliability consulting, disaster recovery services, system load balancing, non-stop interoffice connectivity, fault-tolerant Internet connection design, fault-tolerant data center consulting, and other 24x7 operations consulting to help your small business configure a 24x7 environment for strategic applications. Progent has the background to develop affordable, high-availability systems by utilizing the expanding library of Microsoft Windows Cluster servers such as Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent’s Microsoft and Cisco certified consultants can show you how to you design a fault tolerant mutli-location network with a completely mirrored Internet interface and intelligent system load balancing.

Service Database Remote Consulting
24-7 Integration Service Database

Progent uses an enterprise-class support reporting system that stores and organizes complete documentation for all billed services. Unlike many independent consultants or local service organizations who provide scant documentation or details of services performed, every service delivered by Progent is tracked by full documentation. Each Progent consultant has access to the service reports transmitted by every staff member to every customer. The practice of documenting and archiving support records results in more efficient support and eliminates a slew of common problems such as when a support customer is virtually held captive to a consultant who refuses to release the keys to the kingdom.

Exchange 2013 SharePoint integration Online Support
Top Quality Exchange 2013 Outlook Web App Computer Consultant

Exchange Server 2013 includes significant enhancements to the functionality of Exchange 2010 and delivers important innovations plus a revamped architecture. These improvements affect key areas such as manageability, availability, security, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to understand the potential advantages of migrating to Microsoft Exchange Server 2013, create a cost-effective test and rollout plan, and train your IT staff to maintain your Exchange 2013 environment. Progent also offers ongoing online consulting and support and management for Exchange 2013.

Check Point Sandboxing Computer Security Specialist
Check Point Security Gateways Network Consulting

Progent's Check Point consultants can help you select and deploy Check Point Software Firewall utilities and hardware powered by Check Point Software's security platform to provide an affordable and effective security defense for your business network. Progent can also show you how to integrate other Check Point products including Check Point ZoneAlarm and Check Point Power-1 appliances with security solutions from other suppliers and offer a single stop for continuing technical support, administration, education, and consulting expertise.

CIO Outsourcing Professionals
Small Business IT Outsourcing Consultants

Progent can deliver comprehensive remote support for all technical areas common to small company information systems and allows you to outsource an array of vital, as-needed services such as a temporary Chief Information Officer to provide senior-level IT design and negotiating capability, a Call Center for help desk support, 24x7 remote monitoring, spam/virus filtering as an outside-the-firewall service, best-practices project management for critical projects such as site relocations oroperating system upgrades, Cisco-certified experts for designing high-performance and reliable network infrastructure, security engineers to verify data protection and regulatory compliance, disaster recovery experts to create business continuity plans, and software programmers to write, enhance, or troubleshoot business application programs.