Additional Topics of Interest

24-Hour Offsite Managed Data Backup/Recovery Services IT Consultants
ProSight DPS ECHO Hybrid Cloud Backup/Recovery Services

ProSight Data Protection Services ECHO offer small and medium-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates and monitors your backup activities and enables fast recovery of critical data, apps and VMs that have become lost or damaged due to hardware failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can provide world-class support to set up ProSight DPS to to comply with regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical data.

Consultancy Maze ransomware recovery
ransomware cleanup and recovery Engineer

Progent's proven ransomware recovery consultants can assist you to restore an IT network damaged by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or MongoLock.

Technical Support Services Oracle database administration
Oracle Contract Programming

Progent offers fast and affordable online access to a certified Oracle DBA expert or an Oracle application developer. Progent offers advanced DBA services for all versions of Oracle's RDBMS platform and can also help plan, create, update, or fix Oracle applications written with SQL and PL/SQL. Progent also provides support for Streams replication technologies and ASM file/volume manager.

MOM 2007 Remote Troubleshooting
Remote Monitoring and Reporting Online Support

Even if your business has a small network services staff and a limited technology budget, your information system can still feature the same high reliability and performance that once needed a large in-house service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-certified IT professionals, the latest network management software for 24x7 monitoring and alerts, and economical support packages such as a help desk call center to keep your vital business applications and servers up and running.

Top Telecommuter Helpdesk Services Troubleshooting
Onsite Technical Support Telecommuter Helpdesk Services

Progent offers small and mid-size organizations overflow or comprehensive Help Desk call center support for a remote workforce.

Windows 2008 Cluster Server Integration
Windows 2008 Cluster Server Network Engineer

The cluster feature set built into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 is dramatically re-engineered to simplify the deployment, setup, and maintenance of server clusters that provide greater levels of network dependability, protection, performance, and versatility. New or improved capabilities include cluster verification, revamped setup and installation, improved cluster management, redesigned cluster architecture for increased availability, better protection and quorum models, fewer failure points, greater storage and RAM capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can assist you evaluate the advantages of failover clusters, design and implement a deployment, educate your network support staff to manage your cluster environment, provide continuing consulting and support services, and produce and validate a disaster recovery plan.

Support Services Support Desk Sharing
Co-managed Call Center Network Engineer

Progent’s Shared Call Center service makes it possible for your IT organization to share the load for Help Desk services transparently between your IT staff and Progent's nationwide pool of certified desktop support engineers and subject matter experts. Progent’s Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation tool for handling service requests, ticketing, ownership, status tracking, and reporting.

Google Cloud VM Consult
Google GCP Cloud Vision Consultants

Progent offers cost-effective online and onsite consulting to help companies of any size to move all or part of their critical IT resources to Google Cloud Platform services. This can save time and hardware costs and allow the use of Google's cutting edge AI and machine learning technology. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, architectural design and review, pilot testing, deployment, administration, performance tuning, licensing management, backup/restore solutions, and security strategies.

System Center Operations Manager On-site Technical Support
SCOM 2012 Infrastructure Monitoring IT Consultants

Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, optimizing and troubleshooting SCOM solutions and can provide organizations of all sizes expert online or onsite consulting services for SCOM 2012. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that delivers the performance and availability needed to monitor your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs based on industry best practices for monitoring network infrastructure and Microsoft and third-party apps and services. In addition, Progent can provide fast remote or onsite troubleshooting to help you to fix critical issues detected by SCOM 2012.