Additional Topics of Interest
Online Support Services for Wireless Link
Progentís wireless engineers can help small companies plan, select, pilot, deploy and support secure building-to-building wireless bridging products that integrate transparently into your existing network while providing a level of protection that matches or exceeds wireline interfaces. Progent provides experience in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can show you how to identify and install the wireless link solutions that fit best with your company requirements.
Progentís Technical Response Center provides affordable nationwide extended hours online help for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-certified support professionals offer extended hours telephone help and remote secure network connection to isolate and resolve network problems rapidly and economically.
Microsoft Azure Backup Contract Programming
Progent can help you with every phase of Microsoft Azure integration including requirements definition, prerequisites evaluation, system design, pre-production testing, implementation, automated administration, performance tuning, software license management, disaster recovery strategies, security policy enforcement, and compliance validation. Progent can assist your IT staff to set up and debug firewalls and VPN connections so your users can safely access to Azure services, and Progent's Microsoft-certified consultants can assist you set up key Microsoft platforms to run in Azure including Microsoft Windows Server, Exchange Server, SQL and Skype for Business. Progent can also assist your organization to set up a hybrid cloud environment that seamlessly integrates physical datacenters with Azure services.
macOS Phone-based Engineers
Progent provides national online help and consulting services for businesses that operate Apple macOS and OS X environments or whose IT systems include a combination of Mac and Microsoft technology. Progent's engineers can provide Apple macOS and OS X clients a variety of services such as desktop assistance, upgrading to the latest version of macOS from other earlier editions of Apple macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist your business with iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud. Remote network consulting provides optimum return for your information technology budget by extending client efficiency and limiting the time charged for network analysis and repair. Sophisticated remote support technology and experienced service specialists and engineers combine to enable Progent to handle most network problems without wasting time and money by going to your site. In the vast majority of situations your IT issues can be remediated over the phone or through a mix of phone help and remote connectivity. Progent can make available Cisco CCIE infrastructure experts and CISA and CISM certified security specialists to help with the most challenging network problems.
ProSight Server and Endpoint Management On-site Technical Support
ProSight LAN Watch is Progentís server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management technology to keep your IT system running efficiently by checking the health of critical assets that power your IT network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your specified IT management staff and your assigned Progent engineering consultant so that all potential problems can be resolved before they have a chance to disrupt your business.
Windows 2008 Cluster Remote Support
The server cluster technology incorporated into the high-end editions of Windows Server 2008 has been dramatically re-engineered to streamline the installation, configuration, and management of clusters that provide improved levels of system availability, protection, performance, and versatility. New or enhanced features include automated cluster verification, revamped configuration and installation, unified cluster administration, redesigned cluster infrastructure for maximum uptime, hardened security and quorum structure, minimization of failure points, more disk and RAM capacity, and improvements for geographically dispersed clusters. Progent's Microsoft-certified consultants can assist you evaluate the business benefits of failover clusters, plan and implement an installation, educate your IT staff to administer your failover clusters, provide ongoing consulting and technical help services, and produce and validate a disaster recovery procedure.
SQL Server 2016 Azure Backup Integration
Microsoft SQL Server 2016 offers significant enhancements in speed, capacity, security and compliance, availability, BOYD support, plus built-in business intelligence. New features include PolyBase for processing relational and non-relational databases simultaneously for data warehousing, Hadoop support, Dynamic Data Masking, Mobile Reports, and seamless control over local and cloud-resident resources. Progent's Microsoft-certified consultants can provide remote and on-premises support to assist organizations of all sizes to implement, administer or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft products such as Windows Server, Exchange Server 2016, SharePoint Server, Dynamics GP, Skype for Business, and System Center Operations Manager.
SQL Server 2016 OLTP Information Technology Consulting
Microsoft SQL Server 2016 offers major improvements in speed, capacity, security and compliance, uptime, mobile computing support, and built-in analytics and reporting. New features include PolyBase for processing SQL and NoSQ files in one appliance for big data applications, R language support, Always Encrypted mode, Mobile Reports, and seamless management of local and cloud operations and services. Progent's Microsoft-certified consultants can deliver remote and on-premises expertise to assist businesses of all sizes to configure, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft platforms including Windows Server, Exchange, SharePoint Server, Dynamics GP, Lync or Skype for Business, and SCOM.
Solaris with Windows Specialists
Progent's UNIX family consulting experts provide small businesses and software developers assistance with administering and supporting UNIX, Linux or Solaris systems that operate with Microsoft-powered technology. Progent offers your organization contact with UNIX consultants, support professionals qualified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise offers you an easy one-stop source to help you create and maintain a protected and reliable cross-platform connectivity and communications infrastructure that supports UNIX and Microsoft interoperability by combining Microsoft Windows with major variants of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Mac OS X Instruction
Progent offers onsite training customized for individuals who wish to broaden their understanding of the Apple macOS and OS X platform, Mac hardware, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual webinar classes for macOS and Mac OS X application software.
Dynamics GP Visual Studio Professional
Progent's background delivering Microsoft .NET services and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools make it possible to create specialized mission-critical applications and eCommerce solutions that integrate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting consultants can help you create reports that allow you to analyze your business more effectively, turning raw data into useful understanding of your company and customers.