Use this form to tell Progent how to contact you and to provide Progent with your credit card information. After you submit a properly completed form, a Progent support specialist will contact you by phone. Your credit card will be billed at the rate of $2.95 per minute. By submitting this form you acknowledge that you have read and agreed to the terms of the Technical Support Request Agreement. Please complete all relevant fields.

If you are outside the United States and need urgent network support, please visit International Technical Support Request Agreement.

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About Your Technical Problem
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An index of content::

  • When conducting consulting tasks for enterprise customers, Progent uses a structured methodology driven by specified milestones so as to achieve budgetary, timing and engineering targets while reducing productivity disruption. Progent's Enterprise Services Project Methodology follows accepted project management standards based on the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture recommendations, pilots, design adjustments, and expert deployment. All phases are documented to make available a comprehensive description of technical services performed and to help in ongoing network maintenance.

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