For small company networks located within the state of Nebraska, Progent's Microsoft qualified engineers can provide remote phone support and remote troubleshooting to resolve your network systems troubles fast and affordably. Progent has developed top-notch skills, sophisticated utilities, and support databases to identify and resolve IT problems without the high cost and time delays associated with onsite service calls.
If your Nebraska business is situated beyond the larger urban areas such as Omaha, Lincoln, Bellevue, or Grand Island, your local computer network support options may be limited in expertise, or unavailable during an emergency. This results in a computer network that is unstable or causing wasted time due to technical problems persisting for too long. Progent’s staff of seasoned network consultants average more than twelve years of real-world computer industry experience, in the trenches of network systems support, performing a broad range of technical tasks for a broad range of customers. This means you get not just the technical competency needed for the job, but a professional with field proven methods for applying those skills to deliver affordable network solutions.
Planning Support services for SharePoint Server 2013
Progent has been delivering SharePoint consulting services since the first product was released more than a decade ago, and Progent has the scope of technical know-how to help businesses of any size to design and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that add significant business benefit to your information network. Progent's Microsoft-certified consulting team can help you to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from another collaboration solution; decide if an on-premises, online or hybrid configuration is most sensible for your busi9ness; and pick the most appropriate version of SharePoint 2013 for your purposes. Progent offers comprehensive project management services or can help in individual tasks associated with your SharePoint 2013 migration.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned VoIP experts offer Cisco UC540 consulting support to help you to manage your legacy UC500 VoIP system or design and carry out a smooth upgrade to a modern IP telephony and voicemail system.
Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultants offer advanced remote consulting support to assist companies of all sizes to integrate their IT infrastructure with leading public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to design and manage hybrid ecosystems that support Windows and Linux systems and apps in hybrid architectures that combine local resources as well as public clouds. To help you to integrate cloud services with networks, Progent can provide a range of public cloud integration services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments and Microsoft Azure hybrid cloud design and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and debugging.
Microsoft Desktop Virtualization Support Services
Microsoft's desktop virtualization technologies reduce the effort required for network administrators to install applications so that they are standardized across a corporate workforce, offer the power to manage access to business data, and allow quick installation of additional or updated workstations. With Microsoft Windows Server 2016, the Terminal Services tool has been revamped and named Remote Desktop Services or RDS. Microsoft's innovative Virtual Desktop Infrastructure that powers Remote Desktop Services streamlines client connectivity, enhances performance, tightens security, centralizes administration, and provides an almost seamless client experience. Progent's Windows Server 2016 consultants can help you to evaluate the strategic advantages of Microsoft's virtual desktop solutions, configure pilot and on-line environments, improve your system infrastructure to support virtualized desktops efficiently, evaluate and resolve security problems, and educate your IT managers to follow best practices to achieve maximum payback from client virtualization.
Planning and Configuration Consulting for Meraki Cloud-managed Wireless APs
Progent's Meraki Wi-Fi AP consultants offer online and onsite support to help businesses of all sizes to plan, install, manage, expand or debug Wi-Fi networks that utilize Cisco Meraki cloud-managed wireless access points. Progent can help your business to configure and manage Cisco's Meraki-based wireless networks for environments that range from a telecommuter's home or a remote office to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology such as switches, routers and ASA firewalls to build a seamless network infrastructure that delivers the same access, performance, security compliance, manageability and uptime for wired and wireless users regardless of their mobility or computing device. (See Meraki switches integration.)
Microsoft SharePoint Support Services
Progent's Microsoft-authorized Microsoft SharePoint 2013 developers, Microsoft SharePoint 2010 specialists and SharePoint Server 2007 experts can help you rationalize the business justification for deploying the current version of SharePoint, consult with you on the most sensible version of SharePoint for your application, provide configuration and integration services, help you to set up Microsoft SQL Server as a supporting database, optimize your network infrastructure, integrate your standard and custom application programs to operate with SharePoint, design a comprehensive security plan that incorporates portal solutions, and deliver troubleshooting and Helpdesk support.
Detailed Documentation of Services
Progent produces complete and detailed reports of all support activity to make sure customers do not feel like a hostage to their support company. Progent sends e-mail accounts of support activity immediately after finishing each service task, and also encloses a printed copy along with monthly billings. Comprehensive network service documentation makes it less disruptive for clients to move to a new support organization or assume increased support responsibilities in house. Complete service reporting also provides management the visibility needed to determine the value of support services and produce more realistic network expense projections.
Cisco IOS software Update Consulting
If you includes Cisco routers, you could be using an outdated release of Cisco IOS, the control software used in almost every Cisco router and current Cisco switches. Cisco often provides updates to IOS to correct bugs, shore up security weaknesses, or improve features. However, updating Cisco IOS or other Cisco control software can be tricky, depending upon your Cisco appliance and your network infrastructure. For example, there may be limitations of local Flash storage that could cause a new OS version to execute improperly. Progent's Cisco CCIE-certified network engineers offer a wide variety of services associated with updating Cisco IOS software or any Cisco software platform such as IOS XR, CallManager or Unified Communications Manager (CUCM). Progent's consultants can perform version audits of your router software, propose appropriate upgrades, prepare Cisco devices, transfer software images/, activate and verify your new software, tune performance, troubleshoot issues, and train your network support staff how to utilize all significant new features.
System Center 2016 Planning and Integration
System Center 2016 provides major improvements in the management of hybrid cloud environments through advanced integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of multi-OS networks that incorporate Linux, Microsoft Hyper-V and VMware; and better public and private cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consultants can provide advanced remote and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to design and configure a new deployment of System Center 2016, extend or optimize an existing one, migrate smoothly from a previous version of System Center, or troubleshoot your System Center environment.
Cisco Wireless IP Phone Solutions
Creating solutions with Cisco's wireless VoIP phones typically requires that you configure and fine tune numerous components of your Wi-Fi environment including APs, routers and switches, Cisco wireless LAN controllers, and call management software. Progent's Cisco wireless IP phone configuration consultants offer online and on-premises support to help you create and maintain a Cisco wireless IP phone deployment by delivering integration services that range from debugging the set up of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing for updating the wireless architecture of a campus.
Security Vulnerability Evaluation for Small and Mid-size Businesses
Progent has put together two ultra-affordable service bundles designed to allow small businesses to receive a professional network security evaluation from a qualified security engineer. With Progent's External Security Inventory Checkup, a security expert runs a comprehensive examination of your IT infrastructure from beyond your firewall to determine potential risks in the security posture you expose to the public. With Progent's Internal Security Inventory Scan, a certified security professional executes a system scan from a secure computer inside your firewall to evaluate your exposure to inside threats. Both security inventory services are set up and executed from a secured remote site.
Contact a Progent Network Consultant
To find out how to get in touch with a Progent network consultant for online or onsite expertise in , call 1-800-993-9400 or visit Online Network Support.