If your business computer network is in Nebraska you can now get fast phone-based contact with a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE professional to fix urgent issues that threaten your IT network. Progent offers the services of one of the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE support professionals available by phone of any nationwide service firm in the country. The cost is reasonable, billing is by the minute, engagement is immediate, and support is unbeatable.
If your Nebraska company is located away from major metropolitan areas like Omaha, Lincoln, Bellevue, or Grand Island, support from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers may be problematic during an urgent situation. This can cause a loss of revenue for your business, upset clients, unproductive employees, and distracted management. By calling Progent's online services, you can get in touch with a qualified engineer ready to offer help whenever you require it to keep your information system operating.
Since Progent charges for remote help per minute, your company owes exclusively for technical help delivered. Progent asks for no initialization fee. Many remote support firms have large minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity and simple billing policy save you from large tabs for speedy solutions.
If your Nebraska business needs online assistance for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's remote help, call 866-776-4368, or see Contact Progent.
Why is Progent's Remote Support Program Special?
Progent's seasoned staff of online support engineers offers a broad range of in-depth information technology knowledge. This enables Progent's remote technical support specialists to deal successfully with the most challenging technical problems faster than is feasible with typical independent service organizations or with the in-house support staff commonly available to small or mid-size businesses. Progent has developed the technology and skills to repair problems economically in many different network configurations that incorporate combinations of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE service specialists have earned advanced credentials such as Sun Solaris SCNA, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote service engineers also have a number of high-level Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, CCVP, CCDA and CCDP.
To help businesses that run environments featuring a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows technology, Progent's online support team makes available the services of consultants with important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide advanced security consulting, Progent provides phone-based support from engineers with the industry's top security credentials such as Certified Information Security Manager (CISM) Engineers, CISSP experts, and ISSAP consultants. The scope of Progent's technical knowledge combined with Progent's cooperative approach to repairing network problems streamlines service escalation, if appropriate, to specialists with sufficient competence to resolve unusually tough problems. This speeds up resolutions of urgent problems, prevents system disruption, and minimizes technical support invoices.
For organizations in the state of Nebraska, Progent enables immediate remote communication with a UNIX, Linux, Solaris, macOS or OS X engineer for emergency help to repair technical issues that are damaging business productivity but are outside the scope of your ordinary network support resources. Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE-qualified consultants can interface with your network by means of the latest remote troubleshooting tools that allow them to deliver rapid and economical diagnosis and remediation of serious network problems.
Troubleshooting Services Progent's Phone-based Support Experts Can Offer Your Nebraska Company
Progent network engineers are qualified to offer advanced support for an extensive set of UNIX/Linux, Apple OS X, Cisco, and Microsoft products and technologies such as:
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Specialist Immediately
Remote Troubleshooting and Consulting for UNIX/Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X phone-based network support team can assist Nebraska companies to maintain an extensive set of computer products and technologies that include network architecture, email solutions, security consulting for networks and company processes, Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X systems, VMware options for server consolidation and centralized administration, and transitioning from older systems to contemporary solutions powered by updated versions of UNIX/Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's service professionals can provide remote troubleshooting for computers powered by major versions of the UNIX operating system such as:
macOS and OS X,
IBM AIX Open UNIX,
Berkeley UNIX (BSD),
SCO UNIX and
SGI/Irix or mainstream Linux products such as
Debian GNU/Linux and
Cisco Network Infrastructure and Security Technology
Progent is unmatched in the computer support industry for offering fast and affordable access to Cisco CCIEs. CCIEs are sought-after networking consultants who qualify for this advanced credential by completing intense testing administered by Cisco. The vast majority of Cisco CCIEs are hired by large enterprises or nationwide ISPs, and so their expertise is not readily accessible to the general public.
CCIE qualified experts from Progent can help your business to plan, implement, and manage a converged business network that can simplify business processes, lower costs, and speed time to profitability. By combining Cisco integrated services routers experience with Catalyst switches consulting services and Cisco Aironet wireless products integration help, Progent can significantly enhance the business value of your connectivity environment in Nebraska. To learn more information about Progent's support for Cisco infrastructure, visit Cisco Technology Engineering Services.
Microsoft Certified Partner for Online Consulting for MS Windows
Progent's Microsoft-certified online service engineers can provide computer system problem solving and consulting help for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your organization the expertise of support professionals who can help you with a broad range of platform practice areas such as
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 maintenance,
MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 configuration,
Exchange 2010 management,
SharePoint 2013 design,
Lync Server integration and Microsoft Communications Server 2007 upgrade,
Microsoft Forefront TMG management and ISA Server 2006 migration,
Microsoft SQL Server 2016 migration and programming and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager monitoring and reporting,
Project Server planning,
Small Business Server support, and
Windows Essentials migration and cloud integration.
Qualified Security Professionals
Progent offers you the services of expert CISA, CISM, and ISSAP security professionals who can deliver a range of system protection services that can strengthen the defenses of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X environment against attacks or help your business to recover fast from a breach. Security solutions provided Progent include: extensive security audits using utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and utilities from Solar Winds and Hydra; rapid recuperation from malicious assaults; setting up firewalls; establishing safe techniques for off-site and mobile connectivity; securing your email system against viruses, spam and directory harvest attacks; and implementing continual automated monitoring. For more on Progent's security expertise for small and medium-size companies, refer to Progent's Consulting Services for System Security.
Business Applications Support: Training, Programming, Problem Solving
Progent's Mac technology experts can support the creative aspect of Macintosh computing by providing help services and education in imaging, audio, and video. Progent's support professionals offer help in a range of Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Group offers in-depth engineering expertise and education in special application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, programming, and education for familiar Microsoft business applications such as CRM, Office Project, Microsoft Office Word, and MS Excel. For more about Progent's expertise, customization, and education services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.
Help Desk Call Center Outsourcing Options
Progent provides a variety of support programs for Help Desk assistance : UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support Services, and Call Center Operations Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are intended mainly for businesses who require the timely accessibility of a professional Help Desk but who have limited funds and IT management bandwidth. Progent’s Virtual Help Desk is a transparent supplement to your current Help Desk resources. Progent can operate as a main Help Desk for your organization, serve as an escalation resource for tough technical problems, or be available in overflow situations when your ordinary service providers are swamped. Progent's Help Desk Call Center Consulting Services can aid you in building an efficient new Call Center or enhancing your current one, selecting or customizing Call Center application software to address the special requirements of your business, or adding supplemental personnel to operate online in conjunction with your internal Help Desk resources to deal with high-demand scenarios like software migrations.
Progent is a Microsoft Partner and maintains a large roster of Cisco-certified network experts. Progent's Call Center staff of experienced UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are ready to give your clients fast contact with a large support team with years of background delivering telephone-based help and online repair service for small and medium-size business networks. Progent's focus is on earning the Help Desk a respected image as a key contributor to company performance, and Progent's goal is to resolve rather than merely report problems. For more information on Progent's Help Desk Call Center support, go to Progent's Help Desk Support.
Progent's Online Support Technologies
Progent's sophisticated customer support database application keeps thorough histories for all support delivered to Progent's clients. Every authorized Progent staff engineer has the benefit of the specifics of services provided to every client by any team engineer. This archive of trouble tickets and fixes is structured as an easily retrievable proprietary knowledge base that permits Progent's remote technical professionals to share their knowledge company-wide to make sure that the efficiency of Progent's technical support grows over time. Progent's certifications with key vendors such as Cisco and Microsoft permit access to additional vast technical support knowledge bases and to manufacturers' internal technical personnel that allow Progent's remote consulting experts to find the best solutions quickly.
To see how to get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco certified CCIE for emergency phone-based consulting help in Nebraska, call 1-800-993-9400 or go to Urgent Online Computer Support.