For office networks located throughout the state of Nebraska, Progent's Microsoft qualified technical experts can provide online help and remote troubleshooting to resolve your computer network problems fast and affordably. Progent has developed world-class expertise, software tools, and support knowledge bases to diagnose and resolve computer network problems without the high cost and delays associated with on-site technical service calls.
If your Nebraska company is located outside of the larger urban areas such as Omaha, Lincoln, Bellevue, or Grand Island, your nearby computer network support choices may be limited in technical expertise, or unavailable during a crisis. This can result in a network that is unusable or causing wasted time due to technical issues going unresolved for too long. Progentís staff of network professionals average more than 10 years of real-world computer industry experience, in the trenches of network support, performing a wide variety of technical projects for a broad range of clients. This means you obtain not only the technical skills needed for the task, but a consultant with proven methods for applying those skills to assist with cost effective network solutions.
ProSight IT Asset Management for Organizing Network Documentation
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect information related to your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSL certificates or warranties. By updating and managing your IT documentation, you can save up to half of time spent searching for vital information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether youíre planning improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need when you need it. Find out more about Progent's ProSight family of managed services for small and mid-size organizations.
ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network running efficiently by tracking the state of vital computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your designated IT management personnel and your Progent consultant so all looming issues can be addressed before they can disrupt your network. Learn about Progent's entire ProSight series of low-cost network management outsourcing services for small and mid-size organizations.
BI Reporting Consulting and Development
Progentís business information reporting consultants can provide online and on premises consulting to assist you with any aspect of business intelligence (BI) reporting ranging from troubleshooting or enhancing applications to planning and implementing a comprehensive business intelligence solution. Progent's BI experts can help you to support your current BI environment, help you to upgrade reports and databases from a discontinued reporting platform to a current solution, and deliver custom remote mentoring tailored to your individual requirements. Progentís business reporting consultants can provide expertise in all popular business intelligence reporting and visualization platforms including Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins such as Power Pivot and Power View, and Report Builder.
The Progent Test and Design Lab at the Herakles/QTS Internet Data Center
The Progent Test and Training Lab at the QTS Colocation Center in Sacramento, California is available for testing mission-critical applications, developing cost-effective migration methodologies, assessing and tuning performance, designing or verifying disaster recovery solutions, resolving compatibility problems, and building training environments for new technologies. For Progent clients who lack adequate internal resources to configure effective pilot environments, the lab reduces capital costs and technical risk and helps keep critical network projects on schedule.
Project Server Setup and Support
Progent's Microsoft Project Server consultants offer comprehensive remote and on-premises support services for Microsoft Project Server and for all Microsoft products that integrate closely with Microsoft Project Server. Services offered by Progent include Microsoft Project Professional planning and support, SharePoint 2013 planning and configuration, SQL Server 2016 integration, SQL Server 2014 support, MS Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 integration, Exchange Server 2010 troubleshooting,Excel and Office 365 Excel application support, plus PowerPoint and Visio webinar training. Progent offers access to Cisco-certified CCIE network engineers to assist you to enhance your environment to accommodate local, branch, at-home, and mobile users so that they can utilize Microsoft Project Server to work together securely and efficiently. Progent's network security engineers can assist you to adopt and enforce security workflows that safeguard sensitive business data without disrupting the productive sharing of authorized data.
ERP Consulting Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that incorporates over a quarter century of experience helping manufacturing and service organizations to simplify complex supply chains and improve the efficiency of critical processes in order to bring products to market fast and adhere to customer schedules consistently. Progent can provide the skills of an ERP specialist with over 20 years of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or onsite services that can range from occasional advice to end-to-end solution planning and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Office 365 integration, training, and database administration. To learn more, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP trunk experts and CUBE configuration experts can help you to design, deploy, manage, troubleshoot and enhance Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks. Progent offers affordable remote or onsite expertise to assist businesses to move efficiently to a productive unified communications network that offers fast return on investment. Progent's certified Microsoft collaboration experts can assist you to establish interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications such as Skype for Business Server and Lync for connectivity to a SIP-based IP PSTN trunk.
Video Conferencing and Telepresence Consulting Support
Progent can provide the services of an accredited video conferencing and telepresence engineer with an extensive background deploying technology from the leading video conferencing/telepresence providers including Cisco/TANDBERG, Polycom, LifeSize and Radvision and can assist your company to design, configure, expand, or troubleshoot a video conferencing solution that protects your current investment and optimizes the strategic value of your IT system. Progent can also provide the services of network infrastructure consultants able to help businesses of all sizes to create and troubleshoot a network that delivers the performance, reliability, protection, and expandability required to support your video conferencing/telepresence solution.
Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software provides small businesses a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud-hosted architectures and also supports low-cost backup to Azure storage. Top capabilities include state-of-the-art inline deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup intervals as low as five minutes for minimizing your exposure to data loss, advanced encryption, granular restore capability for individual files and emails, extensive support for Windows Server CSV and for VMware vCenter for handling larger deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live virtual machines with zero downtime. Progent is an Altaro partner and can provide a broad array of consulting services to help you to design, deploy, optimize and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software. For details, see Altaro VM Backup Certified Consultants.
Progent's Consulting and Training Support for Office Desktop and Office 365
Progent's certified Office and Office 365 consultants can assist businesses of any size to integrate Microsoft Office desktop and Microsoft Office 365 applications including Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Project and OneNote into a seamless productivity solution that provides fast ROI and promotes better business outcomes. Progent can assist you to integrate Office or Office 365 apps with each other and with additional core Microsoft platforms such as SharePoint Server, Exchange Server and SQL Server running locally or in the cloud. Progent's consultants can also assist you to resolve compatibility issues with different versions of Microsoft Office and offers customized online Microsoft Office and Office 365 training to individual users and groups.
Barracuda Backup Multi-site and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup/restore platform for small and mid-size organizations. A Barracuda Backup deployment can incorporate a purpose-built physical storage device built by Barracuda or a virtual appliance with similar features but which utilizes your own storage infrastructure. Barracuda Backup safeguards critical company data generated on-premises, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide array of consulting support services to help your business to plan, integrate, manage and repair a backup and disaster recovery system built on Barracuda technology. For details, go to Barracuda Backup and disaster recovery consulting and management.
Migration Support for Microsoft Skype for Business
Progent's Microsoft Skype for Business consultants can provide online and onsite consulting services for companies of all sizes to evaluate the benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can help your business to plan a local, cloud or hybrid topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office or Office 365; set up high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration systems such as Cisco UC. Progent's certified information security consultants can assist you create and validate a security strategy for your Skype for Business deployment that is compliant with government and industry requirements.
Talk to a Progent Computer Consultant
To learn how you can access a Progent network consultant for remote or on-premises help in , call 1-800-993-9400 or go to Online Network Support.