Additional Topics of Interest
Fault Tolerant Data Center Online Support
Progent's Data Center engineers can show you how to identify fault-tolerant data centers that meet the specific requirements of your business. High availability co-location sites are especially appealing to small organizations due to of their low cost and convenience compared to pursuing a do-it-yourself approach. Trying to create an in-house data center that offers even a basic degree of fault tolerance is too costly for typical small companies. Progent can help you reap all the benefits of high availability data centers and 24x7 colo sites by providing a complete range of consulting and maintenance services.
Small Medium Business Small Office IT Consultants
Progent provides technical support for medium size companies who have 100 to 250 network clients. The mid-size business or work group has traditionally been an underserved part of the market for IT support expertise. The overhead and service delivery models of major third-party support firms make them excessively costly for the typical mid-size company or small medium business (SMB), which usually has a modest IT budget with which to maintain an IT system whose advanced technology and capability are frequently similar to the information systems of far bigger enterprises. Progent's service delivery model, which takes full advantage of remote service, virtual office infrastructure and 24x7 server monitoring, dramatically reduces the IT maintenance costs of an SMB while providing the mid-size organization with big-company service from certified, IT experts knowledgeable in a wide array of small business network solutions. If your medium size organization or small business is looking for levels of IT help appropriate by a medium size office without budgeting enterprise prices, contact Progent.
Dynamics GP Support and Integration
Progent can help you plan and execute an efficient move to Dynamics GP so that you retain your data, improve your security, modernize your management reporting, take complete advantage of Microsoft Office integration, and minimize business disruption by creating and executing a smart migration plan. Progent can also help educate new Dynamics GP users so you don't lose productivity. Progent can enhance your financial reports and business analytics by providing Crystal Reports help, FRx programming, and Microsoft Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to create specialized business applications and eCommerce solutions that work transparently with Microsoft Dynamics GP/Great Plains.
Technical Support Services for Dynamics GP/Great Plains
Microsoft Dynamics GP/Great Plains 2010 accounting software is a full-featured business management and analytics platform that unifies information and operations across your business, interfaces seamlessly with other applications, and connects employees, clients and suppliers unrestricted by time or location. Created for small to mid-size companies, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide functionality for financials, management reporting, project management, inventory and order control, eCommerce, human resource management, CRM, field force automation, manufacturing, retail, and online business services. Progent can show you how to install and manage a reliable, secure computer and network environment to support Microsoft Great Plains, and can provide expert Great Plains consultants to help your company benefit from the full potential of Dynamics GP 2010.
Security Vulnerability Assessment Consultancy
Progent offers several network security packages designed to provide larger institutions an objective and comprehensive security audit from a team of certified security consultants. All Progent's network security evaluation packages incorporate a suite of procedures like network scans from within and from beyond your network firewall, expert interpretation of scanned data by accredited security consultants, production of a paper explaining the results, plus an interactive concise executive summary and a detailed interactive review for internal IT managers.
Consultancy for Exchange Hosting
Progent's Microsoft Exchange Hosting Support Services provide a world-class data center with redundant power and environmental control systems, round-the-clock staffed security and operations center, plus fault-tolerant access to Internet backbone service companies. Hosted Exchange servers are configured as virtualized servers for fault tolerance, easy expandability, and fast recovery. Progent's services feature complete incorporation with your network, connectivity with handheld computing products, automated tracking of performance and security, spam filtering, security update and revision control, Help Desk Call Center support, per-day backup, and full messaging administration services.
Setup and Support for Clustering Windows Server 2008
The clustering feature set built into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 has been dramatically re-engineered to simplify the installation, setup, and administration of clusters that provide improved levels of system dependability, security, performance, and versatility. New or improved features include cluster verification, easier configuration and deployment, improved cluster management, new cluster infrastructure for maximum availability, better protection and quorum structure, minimization of failure points, greater disk and memory capacity, and enhancements for multi-site clusters. Progent's consultants can assist you assess the advantages of Windows clustering, design and implement an installation, train your network support personnel to manage your failover clusters, provide ongoing consulting and support services, and create and validate a business continuity plan.
Online Help for Office 365 Single Sign On
Office 365 Exchange Online allows you to use cloud-based virtual machines, mailboxes and associated Exchange components to reduce capital expense and management overhead. You can configure Exchange Online to host all your mailboxes, or you can integrate a hybrid solution that combines both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer budget-friendly online support to assist your organizations to evaluate the benefits of Exchange Online, design a network topology that makes sense for your functional requirements and IT budget, carry out a non-disruptive move from your existing Exchange organization to one that includes Office 365 Exchange Online, train your management staff and end users, and deliver ongoing consulting and troubleshooting.
Consultant for Barracuda Backup Restore
Barracuda Backup is a low-cost, subscription backup/restore platform for small and mid-size organizations. A Barracuda Backup deployment can include a purpose-built hardware appliance manufactured by Barracuda or a virtual appliance with similar features but which uses your own storage hardware. Barracuda Backup safeguards critical business data produced locally, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting support services to assist you to design, configure, manage and repair a BDR system based on Barracuda technology.
Help Desk Software Selection and Deployment Computer Engineer
Progent's Computer Help Desk Outsourcing Services are intended specifically for small businesses who need fast availability of a Help Desk Call Center with expert phone support and full escalation capability but who have to work within a limited information technology budget. Important components of Progent's Help Desk Outsourcing Support Services are Help Desk Support, Optional Remote Access Support, System Evaluation, Problem Escalation, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Call Center Applications Selection and Deployment.
Intune Certification Management Specialists
Progent's Microsoft-certified Intune consultants can help you to understand the strategic value of adopting Microsoft Intune for configuring and managing your mobile devices including notebooks, phones, and tablets powered by Windows, Apple iOS, and Android. Progent's Intune consultants can assist you to define security and compliance policies, set up pilot systems to evaluate the benefits of Microsoft Intune for your network, deploy Intune across your enterprise, integrate Intune with SCCM for single-console change management, and maintain your Microsoft Intune deployment.