Long Beach Consulting Services for Computer Support Providers
Transparent Short-Term Staff Help
Progent's Consulting Expertise, Help Desk, and Ticketing for IT Service Firms in Long Beach
Progent's consulting services for network service organizations in Long Beach California enables you to provide your customers Progent's consulting expertise and Help Desk Call Center support using your company's brand as a transparent supplement to your in-house IT services group. These services can put you on the fast track to add to your revenue, fill out your service portfolio, satisfy your customers, and increase your profits.
Progent's roster of network experts, desktop support technicians, network administrators, and cybersecurity consultants have worked as seamless extensions to the support groups of some of the country's biggest IT support firms. Progent's breadth and depth of technical knowledge allows you to broaden the scope of your IT service practice, and Progent's close integration with your support team lets you strengthen and protect your company's brand.
Progent is an IT support firm with 20 years of experience delivering remote expertise to small and middle-size companies. Progent is a Microsoft Partner and has one of the biggest groups of Cisco-certified CCIE network experts of any private IT support company in the world. Progent has delivered online technical assistance and consulting to clients in every state in the U.S. (Refer to recommendations from Progent's customers.)
Reselling Progent's Support Services Under Your Own Brand
Progent's reseller program for network service organizations offers seamless resale to your customers of professional services. Progent bills your firm exclusively and performs under your direction to provide your customers consulting and support services under your brand. In addition, Progent offers a low-cost Extended Hours Support Program for customers who need access to 24x7 technical support.
Help Desk Call Center and Ticketing Services for Network Service Providers
Ticketing systems are the enabling technology behind a successful Help Desk. But enterprise-grade ticketing systems are not just expensive to license and staff, but challenging to set up and manage. Smaller IT support organizations seldom have the necessary budget or personnel. Progent's Service Desk and ticketing solution gives IT service firms an economical way to keep their custom branding while providing their clients responsive desktop support services built around an advanced ticketing system and supplemented by rapid escalation to subject matter experts.
Key Features of Progent's Help Desk and Ticketing Solution for Network Service Providers
Progent's Help Desk and ticketing solution for IT service firms takes advantage of Progent's sizable investments in advanced ticketing technology, a remote desktop services team, and a group of geographically distributed subject matter experts. You can use Progent's ticketing system exclusively or Progent can set up data interchange with your existing ticketing platform. The standard and optional features available with Progent's Service Desk and ticketing program allow your IT service firm to increase your physical and virtual support volume, the range of technical issues your business can handle, the number of geographies you can service, and your hours of availability.
Key features of Progent's Call Center and ticketing program for IT service companies include:
- Progent's remote desktop support staff delivers Level 1 end user assistance with 1-hour service level agreement to begin work during standard work hours.
- Standard support times are from 5am to 7pm Pacific Standard Time, five days a week.
- Extended support is available at additional cost.
- Optional on-premises service in major metro areas is offered across the US at additional cost.
- You retain complete control of your clients and invoicing.
- Your customers enter incident reports using your branded Internet portal, a toll-free phone number, or by directing a message to your assigned email address.
- Each end user request automatically becomes an open request in the ticket system.
- Tickets can be monitored and modified online until resolution.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting for Network Service Organizations
Progent's consulting expertise for IT service firms allows your support team to act as a sole source for virtually all IT expertise your clients may require. You can build your team and strategic in-house competencies steadily without having to say no to new business due to a gap in expertise or the absence of bandwidth.
Key features of Progent's Reseller Program for IT Service Providers include:
- Transparent Support: Progent acts as a seamless extension of your internal support group, responding to your coordination, and bills your firm instead of your client.
- Granular Billing: Progent bills on a per-minute basis to minimize expenses.
- Detailed Service Reporting: Progent uses an enterprise-class reporting platform to ensure that all services delivered are fully documented. This makes it easy for support group to shift account responsibilities to in-house consultants once you have enough staff and appropriate skill sets.
- Safely Grow Your Service Business: You can quickly and safely accept additional opportunities beyond your main areas of excellence and open new geographies without assuming the risks involved with increasing your head count too rapidly.
- Strengthen Your Brand: You can improve your mind share as a full-spectrum network service provider by offering more solutions to more customers using your own company name.
- Flesh Out Your IT Support Portfolio: Progent can provide world-class support in a wide range of technologies and can act as a dependable resource for expanding your IT service business.
- Rapid Problem Escalation: With a large roster of high-level IT experts available, Progent can escalate quickly from Tier 1 to Tier 3 services so even the most challenging problems get resolved fast.
- Keep Your Customers Satisfied: Satisfied clients keep coming back. By teaming with Progent, you can keep making your customers successful without ever requiring clients to seek help from your competitors.
- Remote Support Professionals: For 20 years, Progent has delivered remote network support from Help Desk services to high-level consulting. Efficient remote support saves money while delivering quick results.
- Top Industry Certifications: Progent's IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's security and compliance consultants hold top certifications including CISSP, CISM, and CRISC. Find out more about Progent's industry certifications.
Progent's Practice Areas for Long Beach, California Businesses
Progent's veteran team of certified consultants and technical experts offers Long Beach, California businesses a wide range of remote technical guidance and troubleshooting services. Areas of expertise offered under Progent's reseller program for network service organizations include:
- Exchange Server 2019 Consulting
- Microsoft Exchange 2016 Integration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 11 Migration Support Services
- Windows 10 Support
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Integration
- Active Directory and Azure Active Directory Design
- Microsoft 365 Configuration
- Dynamics GP Customization
- Azure, AWS, Google Cloud Platform
- Remote IT Technical Support
- Telecommuter Integration
- Cisco Network
- Juniper Expertise
- Cisco Routers Configuration
- Cybersecurity Monitoring
- Pentesting with NodeZero
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Configuration
- Call Center Outsourcing
- Desktop Support Services
- Data Center Support
- System Center Operations Manager Monitoring
- Configuration Manager (SCCM) Automation
- Microsoft Access Programming
- Virtualization Management
- Fast, Affordable .NET Software Development.
- Windows Hyper-V Planning
- VMware vSphere Integration
- Citrix XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iOS Expertise
- iPhone and Android Management
- iPhone Integration
- Google Android Phone Management
- Ransomware Defense/Recovery
- Data Backup/Restore Expertise
- Cisco IP Voice Technology and Conferencing
- Skype for Business Help
- Microsoft Teams Planning and Deployment
- Wi-Fi 6/6E AP Setup
- Wi-Fi Site Surveys
Find Out More About Progent's Reseller Program for Network Service Firms in Long Beach, California To learn more details about Progent's reseller support for network service organizations in Long Beach, California, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Migration Firm Windows .NET
Microsoft Sharepoint Server 2013 Consulting Services Firm
Progent's Microsoft-certified experts offer computer support and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's support team can help you design, integrate, maintain and manage the entire family of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Lync Server, Project Server, and System Center Operations Manager.
SIP Trunk Migration Onsite Technical Support
SIP Trunks Online Technical Support
Progent's Cisco CCIE-certified SIP integration experts can help you to design, integrate, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-based IP PSTN trunks and can provide affordable online or onsite support to assist companies to migrate smoothly to a modern communications network that delivers accelerated ROI. Progent's certified Microsoft collaboration consultants can assist you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business and Lync Server for access to a SIP PSTN trunk.
Best Specialists Email Link Protection
ProSight Email Encryption Specialist
Progent's ProSight Email Guard uses the technology of top data security companies to provide web-based management and comprehensive protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to inbound threats and conserves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a further level of inspection for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam protection, DLP, and encryption. The local gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays within your security perimeter.
Exchange 2019 and Windows Server 2019 Remote Technical Support
Exchange 2019 Integration Specialists
Progent can help your organization in any phase of your upgrade to Microsoft Exchange Server 2019 including configuring Windows Server 2019 Core for hosting Exchange; planning HA architecture for an on-premises, cloud-based or hybrid environment; moving mailboxes; designing and configuring Hyper-V virtualization; setting up HLB; setting up DAG groups with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365 and configuring Outlook.
Technology Professional Dynamics GP Visual Studio
Dynamics GP Customization Specialists
Progent's background providing Microsoft .NET support and SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer platforms enable Progent to create custom mission-critical applications and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting services can help you create reports that allow you to analyze your business more thoroughly, turning uncooked data into valuable understanding of your company and customers.
SQL 2008 Analysis Services Consultant
Microsoft SQL 2008 Server Consultants
Progent's Microsoft-Certified SQL engineers offer an array of support services to assist small and midsize companies to plan, install, manage, and troubleshoot Microsoft SQL Server 2008 solutions in order to realize the maximum strategic advantage from Microsoft's advanced relational database technology. Also, Progent can provide assistance with system architecture, company-wide security, and application development to increase the strategic benefit of your IT investment.
Palo Alto Networks Panorama Cybersecurity Contractors
Palo Alto Networks PAN-OS Security Group
Progent's Palo Alto Networks firewall experts can help you select, deploy, and manage Palo Alto Networks PA-Series firewalls to provide a modern cybersecurity ecosystem that spans your data center and cloud-based assets and guards any user anywhere with any device.
Catalyst Switch IOS XE Consultant
Catalyst 6800 Switch Consultant Services
Progent's Cisco-certified CCIE consultants can assist organization to configure, manage, update, optimize and debug Catalyst switches. Progent can also assist your business to harden the security and compliance of Catalyst switches and migrate efficiently from outdated appliances to current devices.
SharePoint InfoPath Forms Services On-site Support
SharePoint Server 2010 Setup and Support
Progent's Microsoft-certified consultants can provide affordable remote technical support and development services to assist your business to plan, deploy, administer, and maintain Microsoft SharePoint 2010 installations that can feature web sites that can function as portals, extranets, document and media management tools, wikis, data marts, business analytics, enterprise-wide search engines, Visio-driven workflows, and other tools to promote and improve information sharing. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with third-party databases as well as with Microsoft's familiar office productivity applications including Excel, Word, PowerPoint, and Project. Progent can help you to upgrade from earlier releases of SharePoint or adapt a multi-vendor mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 environment.
Configuration Manager Computer Consulting
SCCM Migration Configuration
Configuration Manager automates application and device deployment at scale, simplifies security and compliance settings control, keeps track of network resources, guards against company data leakage, performs health reporting, allows secure self service, and delivers a common point of control for administering mixed-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration specialists can help your organization with any aspect of designing, installing, operating and repairing a SCCM deployment for on-premises, cloud-based, or hybrid networks.
Network Engineer SQL Server 2016 AlwaysOn
24x7 Remote Consulting SQL Server 2016 Development
SQL Server 2016 introduces major enhancements in speed, scale, data security, uptime, BOYD integration, and integrated analytics and reporting. New features include PolyBase for processing SQL and NoSQ files simultaneously for data warehousing, Hadoop integration, Always Encrypted mode, Mobile Reports, and seamless control over local and cloud resources. Progent's Microsoft-certified consultants can deliver online and onsite expertise to help organizations of any size to deploy, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and SCOM.
Automated Desktop Monitoring Consulting
Remote Server Management Integration Support
ProSight LAN Watch is Progent's server and desktop monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your network operating efficiently by tracking the health of vital devices that power your network environment. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT management personnel and your assigned Progent consultant so all potential issues can be addressed before they can disrupt your business.
UNIX, Windows Consulting Services
Windows and Solaris On-site Support
Progent's UNIX family support services offer small and mid-size companies and software developers support for managing and maintaining UNIX, Linux or Solaris systems that operate with Microsoft-based networks. Progent offers your business access to UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This broad array of experience offers you an easy one-stop consulting firm to help you create and maintain a secure and reliable mixed-platform connectivity and communications solution that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Windows Server 2000 Migration
24-7 Microsoft Windows 2000 Online Consulting
Progent's Microsoft-certified Windows Server 2000 consultants can provide network help and IT consulting services for the complete line of Microsoft .NET Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Windows Server 2000 configuration, optimization, and troubleshooting services include system planning, deployment, project management, local and off-site technical support, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and economical co-sourcing.
ProSight Reporting Network Infrastructure Management Specialists
ProSight Reporting Infrastructure Monitoring On-site Support
ProSight Reporting is an expanding family of real-time reporting utilities created to work with the industry's top ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Specialists Microsoft 365 Exchange Online and on-premises Exchange
After Hours Microsoft Certified Expert Microsoft 365 IDFix Help and Support
Microsoft 365 Exchange Online lets you use cloud-based servers, mailboxes and other Exchange components to lower capital expense and management overhead. You can use Microsoft 365 Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid solution that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer budget-friendly remote support to help your small businesses to assess the potential advantages of Exchange Online, plan a network topology that fits your functional requirements and IT budget, implement an efficient migration from your current Exchange system to one that incorporates Exchange Online, train your IT staff and end users, and deliver ongoing consulting and technical support.
24/7/365 Design Web Site
Software Development Firm
For custom program creation, Progent can supply software design experts to write line-of-business applications in areas such as eCommerce, web development, Microsoft Dynamics packages such as Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's consultants can use Internet Information Services to create company-specific eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent can provide expertise in a broad range of custom software development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also offers specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
scom 2016 Exchange Server integration IT Consulting
Top Ranked scom 2016 migration Technical Consultant
System Center 2016 Operations Manager is designed to promote top performance and dependable uptime for critical applications by offering centralized, mixed-platform monitoring of IT resources installed throughout on-premises systems and cloud environments. Progent's SCOM consulting team offers advanced remote and onsite expertise to assist businesses of any size to design, integrate, tune, enhance and troubleshoot Operations Manager 2016 solutions. Progent can help you to move to SCOM 2016 from older releases of Operations Manager or from other monitoring platforms, or integrate multiple monitoring systems into a unified infrastructure management ecosystem. Progent can also help you expand your SCOM 2016 environment to include infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Microsoft 365 SharePoint Online Integration Support and Setup
Microsoft 365 Management Online Support Services
Progent can assist you to understand the many subscription options available with Microsoft 365, previously branded Office 365, and integrate your network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-vendor environments that include Windows, macOS, and Linux software. Progent can also help your business to create and maintain hybrid ecosystems that transparently integrate on-premises and cloud resources.
ASA Firewall with Firepower Support Outsourcing
Help and Support ASA 5500-X Firewall with Firepower
The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network experts can assist your company to maintain your current PIX or Cisco ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, integrate, optimize, administer and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Wave 2 wireless controller Consultant Services
Wi-Fi 6 LAN controller Network Consultant
Cisco's Catalyst family of Wi-Fi controllers streamline the administration of Wi-Fi networks by unifying the configuration and control of Wi-Fi access points, optimizing Wi-Fi throughput by reducing the effect of radio frequency congestion, improving Wi-Fi availability with rapid failover, and hardening security by identifying cyber threats and filtering network traffic based on user type and location. Progent can help you to configure Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of any size. Progent can help you to maintain and debug your current Cisco Wi-Fi solution or implement an efficient transition to Cisco's modern wireless controller technology.
Lync Server 2013 dial plans Consult
Microsoft Experts Lync Server 2013 and SharePoint Consultant
Lync Server 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, and both VoIP and traditional PSTN telephony. Lync Server 2010 can extend the functionality of Microsoft Exchange, SharePoint Server and Office desktop or cloud-based Microsoft 365 and simplify management through integration with Windows AD. Lync can also reduce expenses by eliminating Voice-over-IP equipment and subscription services, PBX systems, or legacy video conferencing solutions. Progent's Microsoft-certified IM and Presence experts can provide online and on-premises support to help your company to maintain and repair your current Lync Server 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also assist you to plan and execute an efficient Skype for Business upgrade.
Altaro VM Backup with Exchange Online Troubleshooting
Altaro VM Backup Live Backup Outsourcing
Altaro VM Backup from Hornetsecurity provides small organizations a reliable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, offsite, multi-site, and cloud architectures and also enables cost-effective cloud backup to Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or onsite services to help you to design, install, optimize and debug a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup.
Dynamics GP Development Consulting Services
Dynamics GP Modifier Engineers
Progent's expertise providing Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and other developer platforms enable Progent to create custom mission-critical applications and eCommerce environments that operate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can show you how to design reports that allow you to track your business more effectively, transforming uncooked data into useful understanding of your business.
Protecting Check Point Ransomware Protection
Check Point Newxt Ceneration Firewalls Cybersecurity Consultancies
Progent's Check Point experts can help you choose and configure Check Point Software Firewall/VPN utilities and appliances based on Check Point's technology to offer an economical and effective security solution for your corporate network. Progent can also show you how to configure other Check Point technologies such as ZoneAlarm and Check Point Series 80 firewalls with security solutions from other vendors and offer a central source for on-going network support, administration, education, and design services.
Technology Consulting Microsoft 365 OneNote Integration
Office 365 PowerPoint Integration Technology Consulting
Progent can help you to understand the many subscription plans available with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 in a way that delivers maximum business value. Progent supports multi-vendor environments that incorporate Windows, macOS, and Linux software. Progent can also help you to create and maintain hybrid ecosystems that seamlessly combine on-premises and cloud-based resources.
Information Technology Outsource Microsoft SQL Server
Developer Firms SQL Server Capacity Planning
SQL Server 2005 offers indispensable, standardized tools to IT professionals as well as to network users, lessening the complexity of designing, deploying, administering, and accessing company information and analytical applications on platforms ranging from handheld devices to corporate data networks. The sophistication and integration requirements of Microsoft SQL Server 2005 require an IT consulting firm with real-world experience and broad knowledge in planning and deploying data-driven, comprehensive business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
5500 Wireless Controller Computer Consultant
Flex 7500 2500 Wireless Controller Online Support Services
Progent's Cisco-certified Wi-Fi technology experts can help you to deploy, administer, and troubleshoot Cisco wireless devices such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Windows Server 2022 Hybrid Configuration Computer Consulting
Support and Setup Windows Server 2022 Clusters Sets
Progent's certified Windows Server 2022 consultants can assist your organization to design and carry out a cost-effective upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that integrates cloud-based Windows Server Online with an on-site installation of Windows Server 2022.
Palo Alto Networks Zero Trust Security Company
Network Consulting Palo Alto Networks VPN
Progent's Palo Alto Networks firewall consultants can help you select, configure, and manage Palo Alto Networks firewall appliances to provide a modern security ecosystem that spans your data center and cloud resources and guards all users anywhere with any device.
Microsoft Windows 2000 Network Engineer
Windows 2000 Setup and Support
Progent's certified Windows 2000 consultants can show you how to enhance the capability of your current Windows 2K Servers and can streamline network administration, provide technical support and troubleshooting, and strengthen security. Progent can also help you design, justify, and implement a strategy to migrate from Microsoft Windows Server 2000 to Windows 2003 Server. Progent is experienced in designing test programs to reduce the technical risk associated with migrating to Windows 2003 Server by uncovering possible hardware and software compatibility problems.
Consultancy ISA Server
Top Ranked ISA Server Engineer
Progent's certified Forefront Threat Management Server 2010 and ISA Server 2006 consultants can help you to plan, install, and manage an implementation of Forefront Threat Management Server or ISA Server 2006 on your information system that provides the firewall security, speed and manageability that your company requires.
Extended Service Desk Support and Setup
Co-managed Help Desk Onsite Technical Support
Progent provides three essential types of Helpdesk support : Microsoft and Cisco Help Desk Outsourcing Services, Virtual Help Desk Services, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft experts gives your customers convenient access to a dependable technical group with years of experience delivering phone support and online troubleshooting for IT systems based on Microsoft products. Progent's concentration is on earning the support Call Center a positive image as a solid contributor to company performance. Progent's target is to resolve rather than simply record problems.
Immediate Firewall Audit Juniper Junos os
Consulting Juniper Junos Configuration
Progent's Juniper Networks-certified network consultants can assist you to design and deploy Juniper Firewall/VPN platforms, optimize and troubleshoot your network infrastructure, and migrate smoothly from discontinued devices to current versions. Progent's Junos OS consultants can also offer support for Juniper's flagship network operating system to help you to streamline the management and improve the security of your Juniper VPN devices firewalls, and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations maintain environments that incorporate a mix of Juniper's software platforms.
After Hours PCLinuxOS Linux Consultancy
Slackware Linux Consultant
Progent's Linux consulting services offer small and mid-size companies and developers assistance with managing and supporting Linux computers that operate with Microsoft-powered networks. Progent can give your business contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This broad range of experience provides you with an easy single source to show you how to build and maintain a protected and robust cross-platform connectivity and communications solution that allows Linux and Microsoft interoperability by combining MS Windows with major Linux variations including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Android ActiveSync Consulting
Technical Support Android and Cisco ASA firewall integration
Progent's seasoned team of IT consultants and subject matter experts have years of experience delivering remote and onsite support for organizations of all sizes who want to incorporate Android phones and tablets into their information networks so that mobile clients can be productive while on the go. Progent offers the breadth of know-how to solve network problems that involve multiple manufacturers and that entail a combination of legacy and up-to-date information technology. Progent provides cost-effective online expertise to assist you with any aspect of planning, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can deliver as-needed support to help you to resolve particularly stubborn IT problems, or Progent can provide outsourced or co-sourced project management services to ensure that you finish major network projects on schedule and within budget. Progent can assist with on-premises, cloud-centric, or hybrid network environments and can provide support for all major operating systems, applications, management tools and network infrastructure. Progent also offers specialized group or one-on-one classes to show you how to manage and use Android phones efficiently.
Developer Excel VBA
Excel 2013 Desktop Consulting
Progent's certified Excel and Office 365 Excel consultants offer a broad variety of remote support services to help your organization to plan, develop, pilot test, deploy, manage, and troubleshoot applications powered by any version of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist your business to upgrade your existing Excel applications to the newest versions of Excel, support Excel on Apple iOS-based iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility problems between various releases of Excel. Progent can provide on-demand support to clients who need a fast solution to a specific issue associated with Office Excel and Progent can also provide full project management services for upgrading or creating mission-critical applications built on Office Excel. Progent's cost-effective webinar training for Office Excel can be custom tailored to address the needs of individual users or groups.
24 Hour Nephilim ransomware protection and recovery Consult
Consulting Services Ryuk ransomware protection and recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior analysis technology by SentinelOne to defend endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily escape traditional signature-matching anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a unified platform to manage the entire threat lifecycle including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Key features include one-click rollback using Windows VSS and automatic network-wide immunization against newly discovered attacks.
Microsoft Dynamics 365 Retail Consulting Services
Microsoft Dynamics 365 Finance and Supply Chain Application Consultants
Progent can provide you with experts who can modify your Microsoft Business Solutions ERP, MRP, and accounting system packages to meet your particular business needs. Progent's Microsoft-certified consultants offer expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also provides expert e-Commerce consulting support for safe, corporate-wide resource sharing as well as interfacing with Customer Relationship Management products.
Computer Consultants Remote Working
Helpdesk for at Home Workforce Online Support Services
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Juniper SA4500 SSL VPN Secure
Juniper SA6500 SSL VPN Security Audits
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
IT Services Azure Active Directory FIDO2
Technology Professional Microsoft Entra SharePoint
Progent can assist you to plan and implement an efficient migration from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access management for both onsite and Azure resources.
