San Rafael Specialists for Network Service Providers
Temporary Staff Assistance
Progent's Consulting, Help Desk Call Center, and Ticketing Support for IT Service Providers in San Rafael
Progent's consulting services for IT service organizations in San Rafael California enables you to provide your clients Progent's consulting and Help Desk Call Center support using your brand as a seamless extension of your in-house IT services team. These services can ease the way for you to add to your revenue, flesh out your service catalog, satisfy your customers, and increase your bottom line.
Progent's roster of network experts, desktop support specialists, IT administrators, and data security consultants have acted as transparent adjuncts to the support staffs of some of the country's biggest IT service firms. Progent's breadth and depth of expertise allows you to broaden the capabilities of your IT support practice, and Progent's close integration with your support team lets you strengthen and preserve your branding.
Progent is a network support firm with 20 years of experience delivering online expertise to small and middle-size companies. Progent is a Microsoft Partner and has one of the biggest groups of Cisco CCIE network infrastructure engineers of any private IT services company in the world. Progent has delivered online technical assistance and consulting to clients in every state in the country. (See recommendations from Progent's clients.)
Providing Progent's Services With Your Own Brand
Progent's consulting program for network service organizations features transparent resale to your clients of world-class IT services. Progent bills you directly and performs under your instructions to provide your clients consulting and support services under your brand. Also, Progent offers an affordable Off-hours Support Program for clients who require access to 24x7 support.
Help Desk and Ticketing for IT Service Providers
Ticketing is the heart of an efficient Help Desk. But full-featured ticketing platforms are not only costly to license and staff, but also challenging to set up and maintain. Small or niche IT service companies seldom have the required resources. Progent's Service Desk and ticketing program offers IT service firms a practical way to keep their own branding while providing their clients responsive desktop support services built around an advanced ticketing system and supplemented by fast escalation to top-tier experts.
Key Features of Progent's Help Desk Call Center and Ticketing Solution for IT Service Organizations
Progent's Call Center and ticketing solution for IT service companies takes advantage of Progent's investments in advanced ticketing software, a remote desktop support team, and a network of geographically dispersed subject matter experts. You can utilize Progent's ticketing platform exclusively or Progent can establish communications with your existing ticketing system. The features available with Progent's Help Desk and ticketing services enable you to expand your support workload, the diversity of technologies your business can handle, the number of locations you can serve, and your overall availability.
Important features of Progent's Call Center and ticketing solution for IT support organizations include:
- Progent's remote desktop service team delivers Level 1 end user help with 1-hour SLA to begin work during normal work hours.
- Normal support hours are 5am to 7pm Pacific Standard Time, five days per week.
- Extended support is available at extra cost.
- Optional on-premises support in major metros is available across the US at extra cost.
- You keep complete control of your clients and invoicing.
- Your customers enter incident reports using your branded web portal, an 800 number, or by sending a message to your assigned email address.
- Each client request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and updated online until they are closed.
- Optional escalation of Level 2 and Level 3 problems to Progent's or to your SMEs.
Progent's Consulting Expertise for Network Service Organizations
Progent's consulting expertise for network service providers allows your support team to become a single source for practically all IT expertise your clients may require. You can build your team and core in-house competencies at your own pace without being forced to decline opportunities owing to a lack of in-house expertise or a shortage of bandwidth.
Important aspects of Progent's Reseller Program for IT Service Providers include:
- Transparent Support: Progent acts as a seamless supplement to your in-house IT service team, responding to your management, and invoices you rather than your client.
- Granular Billing: Progent charges on a per-minute basis to minimize expenses.
- Extensive Service Reporting: Progent uses an advanced service reporting platform to ensure that all IT services performed are thoroughly described. This enables support group to shift service assignments to in-house personnel when you have enough people and appropriate technical skills.
- Safely Expand Your Service Practice: You can quickly and affordably take on additional jobs beyond your main fields of excellence and serve new geographies without the risks involved with expanding your full-time staff too quickly.
- Strengthen Your Name: You can improve your positioning as a comprehensive network service provider by delivering more services to more customers using your own brand.
- Add to Your Services Portfolio: Progent offers top-tier support in a broad range of technologies and can be a reliable resource for expanding your IT service operations.
- Rapid Problem Escalation: With a sizable roster of top-level technology experts ready to help, Progent can escalate rapidly from Tier 1 to Tier 3 support so even the most challenging problems can be handled promptly.
- Make Your Customers Satisfied: Satisfied customers are loyal. By teaming with Progent, you can keep delivering solutions without ever requiring clients to look for expertise from other support firms.
- Remote Technical Support Professionals: For two decades, Progent has delivered online IT support from Call Center services to high-level consulting. Efficient online service cuts costs and produces fast results.
- Major Industry Certifications: Progent's IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's security and compliance consultants have earned advanced certifications including CISSP-ISSAP, CISM, and GIAC. Learn more about Progent's industry certifications.
Progent's Practice Areas for San Rafael, California Businesses
Progent's nationwide team of certified engineers can deliver San Rafael, California companies a wide array of online technical guidance and troubleshooting services. Practice areas covered under Progent's consulting program for IT service organizations include:
- Exchange 2019 Consulting
- Exchange Server 2016 Integration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 11 Upgrade Support Services
- Windows 10 Support
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Consulting
- Active Directory and Microsoft Entra ID Design
- Office/Microsoft 365 Integration
- Dynamics GP Expertise
- Microsoft Azure, Amazon AWS, Google Cloud
- Remote IT Technical Support
- Teleworker Integration
- Cisco Infrastructure
- Juniper Networks Expertise
- Cisco Routers Consultants
- Cybersecurity Consultants
- Disaster Recovery Planning
- Penetration Testing
- Firewall Configuration
- Help Desk Call Center Services
- Desktop Support Services
- Data Center Solutions
- Operations Manager (SCOM) Monitoring
- Configuration Manager Expertise
- Microsoft Access Expertise
- Virtualization Automation
- Fast, Low-cost .NET Application Development.
- Windows Hyper-V Setup
- VMware vSphere Integration
- Citrix XenApp Integration
- Cisco Unified CM/CallManager
- Apple Mac and iPhone Expertise
- Smartphone Integration
- iPhone Support
- Android Smartphone Management
- Ransomware Defense/Recovery
- Backup/Restore Consulting
- Cisco VoIP Technology and Conferencing
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi 6/6E Access Point Setup
- Wi-Fi Site Assessments
Find Out More About Progent's Reseller Program for IT Service Providers in San Rafael, California For more information about Progent's consulting program for network service firms in San Rafael, California, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Intune Endpoint Protection Integration Services
Microsoft Enterprise Mobility Suite Integration Services
Progent's Microsoft-certified Intune consultants can assist you to assess the business value of utilizing Intune for administering your portable devices including laptops, phones, and tablets powered by Windows, iOS, and Android. Progent can assist you to configure security and compliance policies, plan and deploy test environments to evaluate the appropriateness of Intune for your network, install Intune across your enterprise, combine Intune with SCCM for unified change management, and troubleshoot your Intune deployment.
Professionals Microsoft Project Server Scheduling
Microsoft Project Server Workflow Trainer
Progent's Microsoft-certified engineers offer in-depth support in deploying, using and troubleshooting all versions of Project Server and can deliver a wide range of cost-effective remote consulting services following industry best practices to assist organizations of all sizes to receive all the advantages of this leading project management solution. Support services offered by Progent include system design, software configuration and migration, strategies for secure collaboration among local and offsite users, network optimization, and customized webinar training classes.
Top Ranked Remote Network Support Consulting Services
Immediate Remote Network Support Consultant Services
For mid-size companies who need IT support, Progent offers a variety of alternatives such as local help, on-line assistance, off-site Help Desk, 24x7 support with automatic network monitoring, temporary staffing, business relocation support, application programming, and expert consultation. For medium-size companies in California or other regions covered by Progent's onsite consultants, Progent provides professional in-person support for solving technical issues quickly and affordably.
Technology Consulting Services Windows Server 2016 Storage Spaces Direct
Microsoft Certified Partner Technical Consultant Windows Server 2016 Scale Out Clusters
Progent's Windows Server 2016 disaster recovery consultants can assist you to design a disaster recovery system built around Microsoft's most advanced Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance storage clusters using low-cost hardware, VM Load Balancing for improving the speed and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum arbitration point.
Top Support Forefront Threat Management Gateway
Microsoft Expert Forefront Network Inspection System Network Consulting
Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security technologies of ISA Server and offers a easily administered web gateway that acts as a single-server platform for an array of security features such as an multi-layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, VPN management, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway includes advanced web security logging and reporting features, permits customized reporting generated by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual server to cut costs and improve recoverability. Progent's Microsoft-certified consultants can assist you to plan and execute test and production deployments; interface Forefront Threat Management Gateway with Windows Server 2008, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; set up Forefront TMG 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing support and troubleshooting. Progent can also assist your organization to upgrade economically to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
Wireless Link Online Consulting
Support Services Building-to-building Wireless
Progent's wireless consultants can help small businesses plan, choose, test, configure and maintain secure building-to-building wireless bridges that integrate transparently into your existing network while providing a level of security that matches or exceeds wireline interfaces. Progent provides experience in wireless LAN products from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can help you select and deploy the wireless link solutions that fit best with your company needs.
24x7x365 Professional Backup
Consultancy Time Machine Backup
Progent offers economical online support from consultants skilled in a broad array of utilities and services that deliver solutions for backing up Microsoft Windows, Mac, and Linux/UNIX servers and desktops plus laptops and smartphones. Progent offers consulting support for all major backup products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Software, MozyPro, Retrospect, Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent can assist your company to design, enhance, or maintain backup systems for a variety of architectures such as on-premises, remote, cloud, or hybrid.
Microsoft Exchange 2000 Network Engineer
Microsoft Certified Expert Exchange 2000 Server Integration Support
Progent is among the most expert information technology consulting companies for creating e-mail solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small companies derive the full advantages of Exchange Server 2000 for common scenarios including updating from Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 administration.
ProSight Virtual Hosting Consulting
Services ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size company's servers in a solution that delivers the highest level of availability and expandability and is in addition simple to transfer to any data center. ProSight Virtual Hosting services are based on proven virtualization platforms that enable small companies with multi- platform IT systems to economize dramatically on the expense of capital equipment, infrastructure maintenance, and IT administration while achieving world-class fault tolerance and an unprecedented level of vendor independence.
Online Support Exchange Server 2019
Top Quality Exchange 2019 Hybrid Deployment Outsourcing
Progent can help you in any phase of your migration to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 as a host for Exchange; planning high availability architecture for an on-premises, cloud-based or hybrid deployment; moving mailboxes; designing and implementing Windows Hyper-V; setting up hardware load balancing; configuring DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365; and setting up Outlook.
Consultant NLB Test Lab
System Testing Professional
The Progent Test and Training Lab at the QTS Colocation Center is available for piloting mission-critical applications, developing efficient system upgrade methodologies, assessing and optimizing performance, designing or validating disaster recovery solutions, mitigating compatibility issues, and establishing training environments for new technologies. For Progent customers who lack sufficient internal resources to assemble effective test systems, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep critical IT projects on schedule.
OS X Disaster Recovery Online Support Services
Macintosh Security Audits Troubleshooting
Progent's CISM-certified security staff can help you safeguard your Apple Mac environment through professional services such as performing security audits, recovery from virus and worm attacks, configuring firewalls, integrating secure remote and mobile connectivity, installing automated programs for protection against viruses, spam, and malware, and developing a comprehensive security plan adapted for the specific goals of your business information system.
Dynamics GP Customization Technology Professional
Dynamics GP Web Services Engineer
Progent's seasoned solution designers and programmers can help your business to build customizations to Microsoft Dynamics GP/Great Plains that address the unique requirement of your business without losing the advantages of Windows integration and connectivity. Progent can also offer help with a variety of software development technologies that can be used to build user-interface and data integrations with Microsoft Dynamics GP. These tools include Microsoft Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Extender, eConnect, Web Services for Dynamics GP, and Integration Manager.
24-Hour Online Support iPhone LDAP
iPhone and Skype for Business integration IT Consulting
Progent can provide affordable online consulting to assist you to design, deploy, and troubleshoot any facet of your iOS and Windows integration solution and is available for quick tasks to help you get past specific technical bottlenecks or long-term engagements to help you finish large-scale projects on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid networks and can help you build or support a highly available, secure and scalable infrastructure that is best suited to your computing model. Progent can also provide remote or on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a safe, collaborative ecosystem that optimizes the strategic value of your information system.
Power View Design
24/7 FRx Reports Development Companies
Progent can provide online and onsite consulting to assist you with any aspect of business intelligence reporting from troubleshooting or modernizing applications to planning and implementing a comprehensive BI environment. Progent's management reporting experts can assist your company to maintain your current BI system, help you to migrate reports and databases from an outdated reporting product to a modern one, and deliver as-needed remote training to meet your individual requirements. Progent's business reporting and analytics consultants offer expertise in the leading BI reporting and visualization tools such as the SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot, Power Query and Power View, Report Designer and Report Builder.
Professional Network infrastructure patch management
Google Android patch management Consultants
Progent's support services for software and firmware patch management offer organizations of any size a versatile and cost-effective alternative for assessing, testing, scheduling, applying, and tracking updates to your virtual and physical; servers, such as scanners, infrastructure appliances such as switches and wireless access points, and IoT devices like sensors and robotics.
Apple Mac Online Support
iPad Support Services
Progent's consultants offer Mac users a range of services including workstation support, Apple macOS and OS X expertise, Mac integration with Windows environments, Entourage and email help, security services, and custom education. Progent can help clients to upgrade to macOS from OS X or earlier versions of Apple Mac OS X and Progent can offer expertise with macOS and Mac OS X application software. Progent can also help your business with Apple iPhone support and iPad management, or migrating to iCloud services. For computer networks built solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of planning, configuring and supporting a network infrastructure that is reliable, secure, efficient and aligned with your organization's objectives.
Sun Solaris IT Services
Urgent Sun Solaris Remote Support Services
Progent's Solaris platform consulting services offer small and mid-size businesses and software developers help with administering and maintaining Sun Solaris environments that coexist with Microsoft-based technology. Progent offers your business access to Sun Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad array of experience offers you an easy single consulting firm to help you create and manage a secure and reliable cross-platform network and communications environment that allows Sun Solaris and Microsoft interoperability by combining MS Windows with popular variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
DoubleTake Carbonite Software Availability Professional
DoubleTake Carbonite Replication Consultant
DoubleTake/Carbonite Software publishes a family of tools intended to provide small businesses a variety of cost-effective solutions for replicating and recovering vital applications including Exchange, SQL, Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning experts have extensive experience incorporating DoubleTake/Carbonite technology into small company IT systems to achieve an advanced state of fault tolerance and disaster recovery capability at a budget-friendly price.
Multi-factor Authentication Information Technology Consulting
IT Consultants Duo Two-factor Authentication
Progent's Duo managed services incorporate Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification with Apple iOS, Android, and other personal devices.
Database Programming Online Technical Support
Custom Software Coder
Progent's expert programmers, relational database designers, and project management consultants can help enterprise clients to carry out development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to veteran project managers for advanced planning and program co-ordination or Progent can assist customers fill in expertise gaps by providing database architects and programmers skilled in building RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help clients to integrate SharePoint with other applications such as Microsoft SQL and Office Excel to create data-intensive intranets and portal sites. Progent also can provide expertise with web development technologies and can help businesses to build, enhance, repair, or port web applications to take advantage of the most current web technology.
Information Risk Assessment Technology Professional
After Hours Consult External Security Inventory
Progent has put together two low-cost service packages intended to allow small businesses to receive an independent security assessment from a certified security consultant. With Progent's External Security Inventory Checkup, an engineer administers an extensive test of your network from outside your firewall to determine possible risks in the security profile you present to the outside world. With Progent's Internal Security Inventory Scan, a security engineer executes a system scan from a secure computer within your firewall to evaluate vulnerabilities to internal attacks. The two security inventory services are configured and executed from a secured remote location.
UNIX Online Support Company
Linux Remote Engineers
Progent offers national online help and consulting services for companies that run UNIX or Linux environments or whose IT systems include a combination of UNIX and Microsoft Windows products. Remote technical support offers optimum leverage for your IT dollar by preserving client productivity and limiting the time billed for computer analysis and repair. Advanced remote access tools and skilled service specialists and consultants combine to enable Progent to handle the majority of IT problems without squandering time and money by traveling to your site. In most of situations your IT problems can be dealt with by telephone or through a combination of phone support and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP premier security professionals to assist with the most challenging network problems.
24-Hour Lync Server 2013 topology Engineers
Lync Server 2013 Persistent Chat Professionals
Progent's Microsoft consultants can assist your company to evaluate the benefits of Lync Server 2010 for your environment and can help you to plan and execute an installation of Microsoft Lync Server 2010 that centralizes the administration of Instant Messaging and Presence and improves the productivity of your office employees, at-home workers, and smartphone users. Progent can also assist your company to perform a smooth upgrade to Microsoft Lync Server from Office Communications Server or from Microsoft Live Communications Server, integrate Microsoft Lync Server with Microsoft Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how to use Microsoft Lync Server to improve the team-computing capabilities of Microsoft Office programs, and provide training and continuing technical support for Lync and other Microsoft platforms.
SMS Server Upgrade Engineer
Integration Services Systems Management Server
Microsoft Systems Management Server provides extra capability for change and configuration management of Windows-based networks through introducing Feature Packs. Feature Packs lower the overall operational costs of managing and configuring software products by making it simpler to install system images, manage mobile devices, and operate management utilities. In addition to alerting you about ways to save management expenses by installing SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and implement IT tasks that cover areas that Feature Packs are intended to make more efficient. Progent's migration and update services can lower cost and reduce business disruption as you transition to new operating systems and programs. Progent's wireless consulting experts can help you define sensible procedures and policies to manage handheld computers and intelligent mobile communication devices so your field force remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you design a security plan that incorporates standards, procedures and technologies to keep your IT computer system protected.
SharePoint 2019 Hybrid Architecture Computer Consulting
24/7 Microsoft Expert SharePoint 2019 Migration Outsourcing
Progent's certified SharePoint 2019 and SharePoint Online experts offer economical online and onsite consulting expertise, application development, and troubleshooting services for organizations of any size who want to upgrade to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist customers plan and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates onsite and cloud resources into a seamless information management solution.
Sun Solaris Remote Professional
Linux Online Consult
Progent offers nationwide remote technical support and consulting services for businesses who operate Sun Solaris environments or whose IT systems feature a combination of Sun Solaris and Microsoft Windows technology. Online IT help provides maximum leverage for your information technology dollar by protecting client productivity and limiting the hours billed for network repair services. Sophisticated online support tools and skilled service specialists and engineers allow Progent to solve most IT issues without wasting time and expense by traveling to your site. In the vast majority of situations your network problems can be dealt with by telephone or through a combination of phone support and remote access. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISA premier security professionals to assist you with the most difficult network problems.
Cisco Access Point Computer Setup
24x7 Cisco Access Point Computer Network Consultants
Progent can help your organization to deploy Cisco's infrastructure technology to create a solid basis for your local, private cloud, or hybrid-cloud data center and improve operations in key areas such as resource utilization, security and compliance, versatility, availability, and recoverability.
Altaro Microsoft 365 Total Mailbox Backup Consulting
Hornetsecurity Altaro 365 Total OneDrive Backup Online Technical Support
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered laptops and desktops.
Immediate ProSight NinjaOne Patch Management Automation IT Consultants
24-7 ProSight NinjaOne Remote Desktop Management On-site Technical Support
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that uses advanced 24x7 remote monitoring and management (RMM) techniques to keep your IT system running at peak levels by tracking the health of vital devices.
Customer Relationship Management Network Consultants
Microsoft Dynamics CRM Remote Technical Support
Microsoft Dynamics Customer Relationship Management helps mid-market companies build positive customer interactions. Built-in Sales and Customer Service components allow in-house staff to share data to help improve sales success and deliver steady, effective customer service. Progent can set up the most sensible network infrastructure, including local and offsite wireless access, to support MS CRM, and Progent's Experts Team can provide your company with a certified MS CRM consultant who can show you how to integrate Microsoft Dynamics CRM with your sales or customer service databases.
Hyper-V Security Support Services
Citrix XenServer Security Network Consultant
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver economical in-depth protection for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint control, and web filtering through cutting-edge technologies incorporated within a single agent managed from a unified control. Progent's security and virtualization experts can help you to design and implement a ProSight ESP environment that addresses your organization's specific requirements and that allows you achieve and demonstrate compliance with government and industry information security regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent action. Progent can also assist your company to install and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack like ransomware.
