Fresno Consultants for Network Service Providers
Transparent Short-Term Support Team Help
Progent's Consulting Expertise, Help Desk, and Ticketing for Network Service Organizations in Fresno
Progent's consulting support for network service organizations in Fresno California enables you to offer your clients Progent's consulting expertise and Help Desk support under your own branding as a seamless extension of your in-house IT support team. These services can ease the way for you to add to your client base, close gaps in your service catalog, create happy clients, and increase your profits.
Progent's roster of network infrastructure experts, desktop support specialists, IT admins, and data security consultants have worked as seamless expansions to the support groups of some of the country's largest IT service businesses. Progent's breadth and depth of expertise allows you to widen the scope of your IT service business, and Progent's close integration with your support team helps you promote and protect your company's brand.
Progent is a network support firm with 20 years of experience providing remote consulting services to small and mid-size companies. Progent is a Microsoft Partner and has one of the biggest groups of Cisco CCIE network engineers of any private computer services company in the world. Progent has provided remote IT assistance and advanced consulting to customers in every state in the U.S. (See testimonials from Progent's customers.)
Providing Progent's Support Services With Your Own Brand
Progent's reseller program for IT service providers offers seamless resale to your clients of professional IT services. Progent invoices your firm exclusively and performs under your instructions to deliver your customers support services under your branding. In addition, Progent has an affordable Off-hours Support Service for customers who require access to 24x7 support.
Help Desk Call Center and Ticketing for Network Service Providers
Ticketing is the heart of an efficient Help Desk. But modern ticketing systems are not just costly to acquire and staff, but also difficult to configure and manage. Smaller IT service providers seldom have the required financial or human resources. Progent's Help Desk and ticketing solution offers IT support firms an affordable way to retain their custom branding while delivering their clients responsive desktop support services backed by a best-of-breed ticketing system and supplemented by rapid escalation to subject matter experts.
Features of Progent's Help Desk and Ticketing Solution for Network Service Organizations
Progent's Help Desk and ticketing program for IT service companies takes advantage of Progent's sizable investments in advanced ticketing software, an online desktop support team, and a network of geographically distributed subject matter experts. You can utilize Progent's ticketing system as a secure tenant or Progent can set up data interchange with your current ticketing platform. The standard and optional features available with Progent's Service Desk and ticketing program allow your IT service firm to increase your physical and virtual support volume, the diversity of technologies your firm can handle, the number of locations you can service, and your overall availability.
Key features of Progent's Call Center and ticketing program for IT service firms include:
- Progent's remote desktop support staff delivers Level 1 end user support with 1-hour SLA to begin work during standard work hours.
- Normal support times are 5am to 7pm Pacific Standard Time (PST), five days per week.
- Extended hours support is offered at extra cost.
- Optional onsite support in larger metros is available across the US at extra cost.
- You have full control of your customers and billing.
- Your customers submit incident reports via your branded Internet portal, a toll-free number, or by sending a message to your specified mailbox.
- Every client request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and updated online while they are active.
- Optional transfer of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting Expertise for Network Service Organizations
Progent's consulting for IT service organizations allows your support team to act as a single source for virtually all IT expertise your customers may need. You can grow your staff and core in-house competencies steadily without being forced to decline new business owing to a lack of in-house expertise or a shortage of bandwidth.
Important aspects of Progent's Reseller Program for IT Service Firms include:
- Transparent Service Delivery: Progent works as a seamless supplement to your in-house IT service team, under your direction, and bills you instead of your client.
- Granular Billing: Progent charges on a per-minute basis to reign in costs.
- Extensive Service Documentation: Progent utilizes an enterprise-class service documentation system to ensure that all IT services delivered are fully documented. This allows your IT support organization to shift service assignments to internal consultants once you have enough staff and appropriate skill sets.
- Safely Grow Your IT Support Business: You can easily and efficiently accept more jobs outside your core fields of excellence and serve new geographies without assuming the risks involved with increasing your head count too quickly.
- Re-enforce Your Brand: You can improve your positioning as a comprehensive network support provider by offering more services to more customers under your own brand.
- Flesh Out Your IT Support Catalog: Progent offers world-class support in a broad range of technologies and can be a dependable reservoir of skills for expanding your IT service business.
- Rapid Problem Escalation: Thanks to a large team of high-level consultants ready to help, Progent can transition rapidly from Tier 1 to Tier 3 services so even the most challenging issues get resolved fast.
- Make Your Clients Happy: Happy clients keep coming back. By teaming with Progent, you can continue delivering solutions without ever requiring clients to look for expertise from other support firms.
- Remote Technical Support Experts: For two decades, Progent has provided online network support from Call Center services to high-level consulting. Effective remote service saves money while delivering quick solutions.
- Major Industry Certifications: Progent's engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's security and compliance experts hold advanced certifications including CISSP-ISSAP, CISM, and CRISC. Learn more details about Progent's certifications.
Progent's Areas of Expertise for Fresno, California Companies
Progent's seasoned roster of certified consultants and technical experts offers Fresno, California organizations a broad range of remote technical guidance and troubleshooting expertise. Areas of expertise offered under Progent's consulting program for network service organizations include:
- Exchange 2019 and 365 Exchange Online Consulting
- Microsoft Exchange 2016 Integration
- Windows Server 2022 planning
- Windows Server 2019 Migration
- Windows Server 2016 Migration
- Windows 11 Upgrade Consulting
- Windows 10 Support
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Integration
- Active Directory and MS Entra ID Planning
- Microsoft 365 Integration
- Microsoft Dynamics GP (Great Plains) Consulting
- Azure, AWS, Google Cloud Platform
- Online Network Technical Support
- Work from Home Integration
- Cisco Network
- Juniper Expertise
- Cisco Routers Expertise
- Cybersecurity Expertise
- Disaster Recovery Preparedness
- Penetration Testing
- Firewall Integration
- Help Desk Call Center Outsourcing
- Desktop Support Services
- Data Center Support
- Operations Manager Monitoring
- System Center Configuration Manager Expertise
- Microsoft Access Expertise
- Virtual Server Management
- Fast, Low-cost .NET Software Development.
- Hyper-V Configuration
- VMware vSphere and vCenter Configuration
- Citrix XenApp Configuration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iOS Expertise
- iPhone and Android Integration
- Apple iPhone Integration
- Android Phone Support
- Ransomware Defense/Recovery
- Data Backup/Recovery Solutions
- Cisco IP Voice Technology and Conferencing
- Skype for Business Help
- Microsoft Teams Migration
- Wi-Fi 6/6E AP Integration
- Wi-Fi Site Assessments
Learn More Details About Progent's Consulting Support for IT Service Organizations in Fresno, California For more details about Progent's consulting program for network service firms in Fresno, California, call 1-800-993-9400 or see Contact Progent.
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Open Now MCSE Expert Certified Remote Office Technology Consulting Services
Sales Office Online Consulting
Years of experience delivering Microsoft support and Cisco network consulting has allowed Progent to develop a unique capability for supporting branch offices that require IT service with the responsiveness common to with small firms but which offers effective communications, thorough documentation, and compliance with enterprise IT protocols. If your enterprise has a sales office situated anywhere in or any region covered by Progent's engineers, Progent can offer a broad array of in-person and remote IT consulting services and network architecture expertise.
Hermes ransomware hot line Technology Professional
Consultants Dharma ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Consulting Duo Identity Verification
Duo Zero Trust Cybersecurity Technology Consulting
Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo enables single-tap identity confirmation with iOS, Android, and other personal devices.
Juniper SSL VPN Cybersecurity Contractors
24-7 Juniper SSL VPN Router Cybersecurity Firms
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Online Help Hornetsecurity 365 Total Backup
Hornetsecurity Altaro M365 OneDrive Backup Online Technical Support
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows endpoints.
Consulting Services Avaddon ransomware recovery
ransomware removal and restore Engineers
Progent's seasoned ransomware recovery experts can assist your business to restore an IT network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Information Transfer Online Support Services
Knowledge Transfer Professional
Progent practices information transfer from Progent's support experts to customers. By teaching clients to resolve problems that are within their scope, Progent can concentrate on offering hard-to-find skills where Progent faces few competitors. Small companies who utilize trusted independent consultants or who employ in-house support staffs benefit when Progent passes on knowledge about new technology and tested processes to make their networks more robust, protected, and efficient.
24x7 Solaris Online Technical Support Firm
Linux Remote Engineers
Progent offers national urgent technical support and consulting services for companies who run UNIX, Linux, or Solaris environments or whose information systems include a mix of UNIX and Microsoft products. Remote network consulting offers maximum return for your information technology dollar by preserving client efficiency and shortening the time billed for computer analysis and repair. Advanced remote support utilities and experienced service specialists and consultants combine to enable Progent to handle most network problems without wasting time and money by going to your site. In the vast majority of situations your IT issues can be dealt with over the phone or through a mix of telephone support and online network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISM premier security specialists to assist with the most difficult network problems.
ProSight ESP Ransomware Defense Consultancy
Consult ProSight VM Security
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver economical in-depth security for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, device control, and web filtering via cutting-edge technologies incorporated within one agent accessible from a single control. Progent's data protection and virtualization experts can assist you to design and implement a ProSight ESP environment that meets your company's unique needs and that helps you achieve and demonstrate compliance with legal and industry information protection standards. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for urgent action. Progent's consultants can also assist your company to install and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack like ransomware.
Expert Microsoft Certified Hyper-V 3.0 Virtual Technical Consultant
Microsoft Hyper-V 3.0 Server Virtualization Consulting Services
Widows Server 2012 R2 Hyper-V enhances virtualization in important areas such as multitenancy, agile infrastructure, cloud support, expandability and performance, and high availability. Progent's Microsoft-certified consultants can assist your business to take advantage of Windows Server 2012 R2 Hyper-V to deploy and maintain virtual servers to cut IT costs and enhance availability.
24-7 Microsoft Access application development Consultant Services
Crystal Reports Setup and Support
Progent's team of expert programmers, database designers, and project management consultants can help enterprise clients to carry out development programs for Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to veteran project managers for high-level planning and program co-ordination or Progent can assist customers fill in expertise gaps by providing relational database designers and programmers skilled in developing RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist clients to incorporate SharePoint with additional data sources such as Microsoft SQL and Office Excel to create data-driven intranets and web portals. Progent also offers experience with multiple web development tools and can assist clients to create, enhance, troubleshoot, or port web-based applications to take advantage of the latest advances in web technology.
Cybersecurity Companies Barracuda Networks F-Series Firewalls
24 Hour Barracuda Networks VPN Security Auditor
Barracuda's value-priced CloudGen Firewall devices combine web filtering, remote connectivity, SSL VPN, secure SD-WAN, and Zero-Trust support along with centrally managed and monitored services across your entire enterprise including on-premises, cloud, and hybrid deployment architectures. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform (GCP). Progent has the depth of skill to serve as your one-stop resource for network support, administration, education, and security consulting.
Top Ranked Wave 2 wireless controller Integration Services
5520 wireless controller Remote Technical Support
Cisco's Catalyst wireless controllers simplify the administration of wireless networks by unifying the configuration and management of wireless access points, optimizing wireless throughput by limiting the effect of radio frequency congestion, improving Wi-Fi uptime with fast auto-failover, and strengthening security by identifying cyber threats and filtering traffic content based on user class and location. Progent can assist your business to deploy Cisco wireless LAN controllers to manage and monitor wireless LANs of all sizes. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi solution or implement an efficient transition to Cisco's modern wireless controller technology.
MOM 2016 Consultant
IT Services System Center Operations Manager
Small to mid-sized businesses can now get all the benefits of Microsoft Operations Manager 2007 and also have fast access to Progent's Microsoft certified network consulting professionals. With Progent's economically priced network support packages, mid-size organizations can choose a basic co-sourcing package built around System Center Operations Manager with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager to provide small and midsize business networks world-class availability, protection and performance.
VMware NSX Migration Consulting
24-7 VMware NSX and SRM Consultant Services
VMware's NSX network virtualization technology allows you to create entire networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high level of automation independent of the hardware making up the basic network infrastructure. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. Site Recovery Manager also permits non-intrusive testing for site recovery, updates and patches and can produce audit reports to verify full service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. When used with VMware's NSX network virtualization platform, VMware SRM can quickly recover the complete logical network topology at the recovery site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist you to plan, deploy, test and manage a DR solution powered by VMware Site Recovery Manager and VMware NSX.
Clustered Server Specialist
Redundant Internet Onsite Technical Support
Progent's fault tolerant network consultants provide reliability support, disaster recovery planning, network load balancing, high-availability interoffice connectivity, 24x7 Internet architecture design, fault-tolerant data center consulting, and other fault-tolerant networking support to help your small business configure a 24x7 environment for mission-critical applications. Progent possesses the knowledge and experience to design affordable, high-availability systems by utilizing the expanding suite of Microsoft Windows Cluster servers such as Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco authorized consultants can help you build a fault tolerant mutli-site network with a fully redundant Internet connection and efficient network load balancing.
Microsoft Virtual PC for Mac Online Help
Information Technology Consulting Windows Desktop Simulation on macOS
For companies with a combination of Apple Mac and Microsoft Windows computers, there are two basic solutions for running Windows-dependent software on macOS or OS X: remote access to a physical Windows computer or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to attach an Apple Mac to a remote Microsoft Windows-powered PC to run Windows software and access network resources. Virtual PC for Mac emulates Microsoft Windows on a Mac computer so that you are able to run Microsoft Windows programs locally. Progent's Mac technology consultants can help your company to maintain these products for using Microsoft Windows software on your Apple Macs and can also help your business to assess and configure other products for Windows PC simulation.
Windows and UNIX Consult
UNIX with Windows Remote Technical Support
Progent can help your company to design and implement an efficient migration from a UNIX-powered IT environment to a network based on Microsoft Windows and suited for running Microsoft's powerful office productivity suites, business applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and software development experts can help you preserve your information and minimize productivity discontinuity by designing an effective migration strategy that preserves your current assets in UNIX application and infrastructure. UNIX-to-Windows transition consulting expertise available from Progent include analysis of existing infrastructure, transition planning and validation, MS Exchange migration services, information and application software porting, and server and storage system transition and consolidation.
Services Documentation Network Consulting
Services Documentation Support and Setup
Progent uses a sophisticated service reporting system that records and formats detailed documentation for all billed services. Unlike many independent consultants or local support firms who offer minimal documentation or specifics of tasks performed, each service delivered by Progent is tracked by full documentation. Every Progent staff member has use of the support documentation transmitted by each consultant to each customer. The discipline of detailing and archiving service records allows more efficient support and avoids a variety of common problems such as when a support client is virtually held captive to a consultant who refuses to release the keys to the kingdom.
Windows Server 2022 Security and Compliance IT Consultants
Windows Server 2022 Hyper-V Online Consulting
Progent's Microsoft-certified Windows Server 2022 experts can help your company to plan and carry out a cost-effective upgrade to Windows Server 2022 that features high availability and that uses a self-hosted network architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with an on-site implementation of Windows Server 2022.
Computer Consultants Microsoft SQL Server
Microsoft SQL Server 2012 Online Technical Support
Progent's Microsoft certified professionals can provide small and medium size companies advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that opens the door to the rapid creation of advanced business programs that can give your business a competitive advantage. SQL Server provides core support for XML and can query over the Internet and beyond the firewall. In addition to providing consulting, support and problem solving services, Progent's SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT system. Progent can also help you migrate from earlier editions of SQL Server to SQL Server 2005.
Project Server 2013 Integration Services
MS Project Server Development
Progent's Microsoft consultants offer advanced expertise in deploying, operating and debugging all versions of Microsoft Project Server and can provide a broad range of affordable remote consulting services based on proven best practices to help organizations of all sizes to get all the advantages of this powerful platform. Support services offered by Progent include system design, software configuration and upgrades, setting up secure file and status sharing among local and remote or mobile users, network optimization, and specialized online training.
Operations Manager Case Study
Emergency Case Studies MOM
Before Progent's MOM-based solution, network problems were handled reactively, after users complained about them. With the benefit of proactive, computer generated alerts and trend reports sent by Microsoft Operations Manager, Progent is now able to ward off server issues before they grow to be serious enough to impact network availability. Because of MOM, Progent can resolve incipient problems before customers suspect that the problems are there. Progent has expertise with MOM 2005 and Microsoft Operations Manager 2000 to deliver small business IT systems enterprise-class reliability, safety and productivity.
Microsoft Expert Windows 8.1 DirectAccess Technical Support Organization
Cisco and Microsoft Certified Experts Consulting Services Microsoft Windows
Microsoft Windows 8.1 is engineered to power computers from smartphones and tablets to engineering workstations. A wealth of new and improved features, such as its touchscreen interface and iconic tile GUI, provide a broad range of advantages for organizations who know how to exploit them. Progent's Windows experts can assist bring your organization up to speed with Microsoft Windows 8.1 and make sure you derive significant competitive advantage from the product's many new and enhanced technologies.
Online Help SQL Server 2017 and Windows Server 2012 R2
SQL Server 2017 and Windows Server 2012 R2 IT Consultants
Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to assess the business advantages of upgrading to SQL Server 2017 and can help you to design and carry out an efficient migration of your current SQL Server environment to any network architecture including on-premises, cloud-based, or hybrid. Progent's SQL Server experts offer online or onsite support services ranging from as-needed design review or debugging to end-to-end project management and co-management to ensure your SQL Server 2017 initiative is successfully completed on time and within budget.
Microsoft Windows Server 2016 Clustering Consulting
Microsoft Windows Server 2016 Disaster Recovery Professional
Progent's certified information technology experts can provide Windows Server 2016 migration consulting to assist businesses of all sizes to plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can help your company to assess the business value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Google Cloud hybrid integration Expert Development
Consultancy Hybrid cloud integration
Progent can assist you to plan and manage cost-effective ecosystems that support Windows and Linux operating systems and applications in either cloud-only solutions or in hybrid network models that utilize local resources along with one or more public clouds. To help you to incorporate public clouds with physical datacenters, Progent offers a range of cloud integration support services that include Azure enterprise hybrid cloud planning and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has two decades of experience providing high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud migration projects quickly and within your budget.
Urgent Remote Technical Support Microsoft 365 Hybrid Solutions
Microsoft 365 iPhone Integration Configuration
Microsoft 365, previously branded Office 365, is Microsoft's extensive suite of productivity applications and cloud services offered on a subscription basis. Microsoft 365 programs and cloud services are offered in a variety of subscription plans intended for customers ranging from individuals and households to global enterprises. Progent offers fast and easy remote access to consultants with in-depth knowledge of Microsoft, Mac, Apple iOS, and Android platforms. Progent can assist you to understand the many subscription options available with Microsoft 365 and configure your information network with Microsoft 365 so you realize maximum business value. Progent offers expertise with cross-vendor environments that include Windows, macOS or OS X, and Linux technology. Progent can also help you to build and maintain hybrid networks that transparently combine local and cloud-based resources.
Consulting VMware Site Recovery Manager Compliance
VMware vCloud Suite Consulting Services
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that lets you specify, automate and verify a repeatable process for restoring applications and services rapidly after a breakdown. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, plus transparent site relocation, failback and site re-protect. SRM also supports non-disruptive testing for site recovery, upgrades and patches and can generate audit reports to confirm complete service recovery, validate Service Level Agreements and demonstrate DR compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to help you to plan, configure, test and manage a DR solution based on VMware SRM.
Support and Integration SQL Server 2017 Migration
24x7 SQL Server 2017 Standard IT Consultants
Progent's certified SQL Server 2017 consultants can assist you to design and carry out a smooth migration from your current SQL Server deployment to SQL Server 2017.
Development MySQL
MySQL DBA Professional
Progent offers cost-effective online access to an Oracle-certified MySQL administrator or application developer and can help businesses of all sizes to configure and manage MySQL in a reliable network infrastructure that offers high levels of performance, expandability, and protection. Progent also has proven skill assisting businesses port databases from Oracle to MySQL.
Online Consulting Microsoft Proxy Server
ISA Server Online Support Services
Progent's certified ISA Server 2004 consultants have extensive backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for information systems with multiple sites, remote workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants can help your small business in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that supports your network security requirements without adversely limiting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later versions of Internet Security and Acceleration Server.
