For small business network systems located anywhere in the state of Nevada, Progent's Microsoft and Cisco certified professionals can deliver phone help and troubleshooting to fix your network problems fast and cost effectively. Progent has acquired enterprise-level expertise, advanced software tools, and support knowledge bases to diagnose and resolve IT problems while avoiding the expense and delays normally associated with in-person technical service calls.
If your Nevada organization is located beyond the larger metropolitan areas such as Las Vegas, Henderson, Paradise, or Reno, your local network systems support options may be limited in skills, or unavailable during urgent situations. This can result in a network environment that is unusable or causing efficiency loss due to technical problems continuing for too long. Progentís staff of network engineers average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a extensive variety of technical tasks for a varied range of clients. This means you obtain not just the technical skills needed for the job, but a professional with proven methods for applying those skills to deliver cost effective network solutions.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and switches. Ubiquiti UniFi devices installed throughout multiple venues with any number of APs can be remotely configured and administered with free UniFi Controller software, which centralizes and streamlines setup, discovery, management, optimization, troubleshooting, monitoring, and reporting. Progent can provide the expertise of seasoned Wi-Fi professionals who can help your organization to determine the value of UniFi products for your environment and help you to design, install, administer, and troubleshoot your UniFi ecosystem. For details, see Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration services.
CISM-certified Cybersecurity Management Consultants
Progent can provide the services of CISM certified network security management consultants. The Certified Information Security Manager (CISM) committee defines the basic capabilities and global standards of skill that IT security professionals are required to master. CISM gives executive management the assurance that consultants who have qualified for their CISM credential have the background and capability to provide effective cybersecurity management and consulting services.
Immediate Assistance for Urgent Issues
With Progentís urgent online network troubleshooting services, you can receive immediate assistance for issues that are causing lost productivity. Remote help does away with the long delay and higher cost required for in-person computer service. For day-to-day network administration tasks, Progentís remote support engineers can finish the majority of jobs within a few minutes of receiving a request, rather than requiring you to live with a problem for up to a day for on-site support to arrive.
Oracle DBA Services and Software Programming
Progent offers online access to an Oracle certified expert for Oracle DBA services or an Oracle software programmer. Progent can assist your business to develop effective mechanisms for key Oracle database administration tasks including performance tuning, backup and restore processes, and information protection, or mentor your in-house personnel how to follow industry leading practices for streamlining various management tasks. Progent can in addition offer the support of a PL/SQL programmer to assist you to design, test, troubleshoot, or migrate Oracle programs that can vary from forms to database-powered web sites. Progent has skill with Oracle SQL Developer, SQL *Plus, and JDeveloper and can also help you to tune current SQL code using Oracle's SQL Tuning Advisor and SQL Access Advisor.
Wide and Deep Expertise with Business Information Networks
Progentís team of over 100 computer network consultants means customers can take advantage of the leverage of more than a thousand years of combined experience and collective information to repair the most difficult system issues. Progentís accredited network consultants have the experience to identify solutions fast and deliver them affordably.
IT Support for Local Governments
Progent has a long background delivering a broad range of online network consulting and emergency troubleshooting services to local governments and schools throughout the U.S. Progent is among the pioneers in providing advanced online network consulting and has delivered network solutions to organizations in every state. Progent's online network support for local governments eliminates travel costs and solves problems faster than onsite service calls.
Citrix Desktop Virtualization Engineering Support
Progent's Citrix desktop virtualization experts can help you to design, install, administer, and troubleshoot a virtualized Windows application delivery system by providing Citrix XenDesktop consulting and XenApp support services. Progent's Cisco-certified CCIE network engineers can help you enhance your infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter support experts can help you to manage and support an off-site datacenter that features high uptime, enhanced security, and rapid recovery. Progent can also help you manage and support additional virtualization products from Citrix by offering Citrix XenServer consulting services and Citrix Essentials for Hyper-V support.
Design and Deployment Support for Meraki Cloud-managed Wireless APs
Progent's Meraki wireless AP consultants offer online and onsite support to help organizations of any size to design, deploy, maintain, expand or debug Wi-Fi networks that include Cisco Meraki APs. Progent can help your business to configure and support Meraki-based Wi-Fi infrastructure for sites that range from a teleworker's home or a branch office to a large campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco technology including Catalyst, Nexus and Meraki switches, routers and firewalls to build a seamless ecosystem that provides the same connectivity, responsiveness, security, manageability and uptime for wired and Wi-Fi users irrespective of their mobility or device. (Refer to Cisco Meraki switches consulting services.)
ProSight Active Security Monitoring Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring endpoint protection (EPP) service utilizes cutting edge behavior analysis tools to defend endpoints as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely get by traditional signature-matching AV products. ProSight Active Security Monitoring protects local and cloud-based resources and provides a single platform to address the entire malware attack progression including blocking, infiltration detection, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Read more about the complete ProSight portfolio of low-cost managed services for small and mid-size organizations.
Cisco Unity Connection and Unity Express (CUE) Consulting
Cisco Unity Connection, an integrated expansion of Cisco Unified Communications Manager, is a converged voicemail system that promotes collaboration by providing a variety of options for retrieving voice messages within an environment that is simple to implement and administer. Cisco Unity Connection lets you read and manage your voicemail messages from your Exchange inbox, web browser, Cisco Jabber, a Cisco Unified VoIP endpoint, a smartphone, or a tablet. Unity Express (CUE), offered in select Cisco Integrated Services routers, provides affordable voicemail, integrated messaging, interactive voice response (IVR), and automated-attendant functions for small to medium businesses and enterprise branch offices with as many as 500 voice mailboxes. Progent's Cisco-qualified CCIE network consultants can provide Unity Connection and Unity Express (CUE) configuration and technical support services to make sure your CUE solution continues to deliver the highest possible business advantage.
Active Directory Design and Troubleshooting Expertise
Progent's Microsoft-certified Active Directory consultants have deep experience troubleshooting complex Active Directory issues such as replication problems, multi-domain partition configurations, lost AD objects, cleanup of legacy application configuration objects in on-line AD systems, and repair of unsuccessful setups of Active Directory and AD-integrated software. Progent is also experienced in using ďexpert onlyĒ AD tools such as ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can also suggest deployment strategies that address key issues such as Active Directory naming standards, hierarchical structure, IT administration structure, selection and structure of group policy objects, plus protection and auditing specifications. Progent can also analyze the impacts of alternate server and service configurations on capability and speed. Progent can help businesses to plan and implement configurations of AD Domain Services by providing Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud integration.
Planning and Migration Consulting Support for Windows 10
Progent's Microsoft-certified Windows 10 planning and migration consultants can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Online and onsite evaluation and migration services for Windows 10 available from Progent include ROI estimates, project supervision, compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile device management, teleworker connectivity, data and identity security, streamlined provisioning and management, network infrastructure design, Wi-Fi support, disaster recovery planning, custom training for IT support personnel and users, and post-migration technical help.
VMware NSX Network Virtualization
VMware's NSX virtual network platform allows you to create entire networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high level of automation regardless of the hardware making up the basic network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic disaster recovery, application mobility, and non-disruptive site migration, failback and re-protect. SRM also enables non-disruptive testing for disaster recovery, updates and patches and can generate audit reports to verify complete service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. When integrated with VMware's NSX virtual network platform, VMware Site Recovery Manager can rapidly restore the complete virtualized network topology at the recovery datacenter. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to assist your organization to design, deploy, test and maintain a disaster recovery solution powered by VMware Site Recovery Manager and VMware NSX.
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection services offer ultra-affordable multi-layer protection for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, device control, and web filtering via leading-edge tools packaged within a single agent accessible from a single console. Progent's data protection and virtualization consultants can help you to design and implement a ProSight ESP environment that meets your company's unique requirements and that helps you prove compliance with government and industry information protection standards. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent's consultants can also assist you to install and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.
Get in Touch with a Progent Network Support Expert
To see how you can contact a Progent computer consultant for online or onsite support in , call 1-800-993-9400 or go to Online Network Help.