For small company network systems located in the state of Nevada, Progent's Microsoft qualified technical experts can provide phone assistance and remote troubleshooting to resolve your computer system problems fast and cost effectively. Progent has acquired top-notch skills, advanced software utilities, and support knowledge bases to troubleshoot and fix IT problems while avoiding the expense and time delays normally associated with on-site technical service calls.
If your Nevada organization is located beyond the larger urban areas such as Las Vegas, Henderson, Paradise, or Reno, your local network support choices may be limited in expertise, or unavailable during urgent situations. This results in a network environment that is unusable or causing productivity loss due to technical issues going unresolved for too long. Progentís team of expert network professionals average more than ten years of real-world IT industry experience, in the trenches of computer network support, performing a large range of technical tasks for a varied range of customers. This means you get not only the technical competency needed for the task, but a consultant with field proven methods for applying those skills to assist with excellent network solutions.
Some Examples of Online Support Services Available from Progent for Cisco Routers
Some of the popular online Cisco router consulting services available from Progent are configuring domain name, IP addressing, routing tables, clock, and user accounts; configuring iBGP, aggregation, static or BGP to EIGRP redistribution, and ECN gateways; troubleshooting NAT configurations, routing maps, and BGP peering; installing current IOS image; setting up and confirming failover; resolving VPN tunnel and routing problems; producing a network diagram and documenting router setup; plus policy and business recovery planning.
Online Technical Support for Windows and Cisco-based Networking Environments
Progentís Technical Response Center offers expert remote technical support for Windows and Cisco-based environments anywhere in the U.S. Progent's certified engineers have the knowledge and experience to assist you to troubleshoot and resolve difficult network problems quickly and cost effectively. The breadth of information technology expertise represented by Progent's team of engineers allows them to escalate even the most challenging issues to appropriate subject matter experts as necessary. Whether you require one-time phone support and remote repair or ongoing access to a Help Desk Technical Response Center, Progent's experts can provide your small business with enterprise-level support without the high cost and management overhead of running a large internal IT organization.
BI Reporting and Analytics Consulting and Development
Progentís business information reporting consultants offer remote and on premises expertise to assist you with any phase of business intelligence (BI) reporting from debugging or enhancing reports to designing and deploying an advanced BI environment. Progent's BI experts can help your company to support your current BI environment, help you to migrate databases and applications from an outdated reporting platform to a current solution, and deliver as-needed remote training tailored to your specific needs. Progentís management reporting and analytics professionals can provide expertise in the leading business intelligence reporting and visualization platforms such as the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot and Power View, and Report Designer.
Microsoft Dynamics NAV Consulting
The updated edition of MS Dynamics NAV includes powerful innovations including tailored Role Centers, improved BI and reporting capabilities, and advanced workflow management. Progent's Dynamics NAV consulting professionals offer programming, integration and debugging services to help your company to get the most from MS Dynamics NAV. Progentís engineers can help you to integrate MS Dynamics NAV to other systems and applications. In addition, Progent can help you to design and utilize databases so you can improve your knowledge of your business, attract additional customers, expand your sales strategies, and form successful partnerships.
Microsoft Exchange Server 2016 Migration Support
Progent's certified MS Exchange 2016 experts can help your business in any and all phases of your upgrade to Microsoft Exchange Server 2016 including designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; determining storage requirements for your virtual machines, mailbox databases and logs; configuring HLB for high-availability CAS services; planning, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and configuring Outlook on the web.
ERP Consulting Services for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies over 25 years of background assisting manufacturing and distribution organizations to manage supply chains and streamline critical business processes to get products to market fast and meet customer commitments consistently. Progent offers the expertise of an ERP specialist with more than two decades of background with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or on-premises consulting that can range from occasional advice to end-to-end solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Office 365 integration, disaster recovery planning, and DBA services. To learn more, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes a wide selection of Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. UniFi devices running throughout multiple sites with thousands of access points can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, optimization, troubleshooting, monitoring, and analytics. Progent can provide the expertise of veteran Wi-Fi consultants who can help your organization to assess the value of UniFi technology for your business and assist you to design, install, administer, and maintain your UniFi solution. For details, visit Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration.
Apple iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide cost-effective online consulting to help you to plan, deploy, and fix any facet of your iPhone and iPad and Windows integration efforts and is available for quick jobs to help you through occasional technical bottlenecks or major engagements to help you finish business-critical initiatives on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid environments and can help you build or support a highly available, protected and scalable network infrastructure that is best suited to your mode of computing. Progent can also provide remote and on-premises training to help manage and use your iPhones and iPads in a safe, team-oriented environment that maximizes the business value of your IT system.
Cisco VoIP Phone and IP Video Phone Integration and Troubleshooting
Progent's Cisco IP phone and video IP phone consultants can help your business to configure, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from legacy Voice over IP products to the latest media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, formerly branded CallManager, or with Cisco Unified Communications Manager Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified Communications Manager applications like Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent's consultants can deliver expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, solving IP phone registration issues, setting up SIP trunks and CUBE session border controllers, installing ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony systems for survivability.
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection managed services offer economical multi-layer protection for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, device management, and web filtering through cutting-edge technologies incorporated within a single agent managed from a unified console. Progent's security and virtualization experts can help your business to design and configure a ProSight ESP environment that meets your organization's specific requirements and that helps you demonstrate compliance with legal and industry data protection regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for urgent action. Progent can also assist your company to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange email filtering.
Spam and Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top information security companies to provide web-based management and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This decreases your exposure to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a further layer of inspection for inbound email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall. Read about the complete ProSight series of value-priced outsourced network management services for small and medium-size businesses.
Exchange Server 2010 Upgrade Support
Progent's Microsoft-certified Exchange Server 2010 engineers can help your organization to manage and troubleshoot your existing Exchange 2010 environment or provide the expertise of certified Exchange Server 2016 professionals and Exchange Online consultants to help you determine the benefits of migrating to a current version of Exchange that offers fast payback by increasing your productivity, cutting the cost of hardware and support, streamlining management, and integrating your vital communications platforms.
SQL Server Software Development
Progent's SQL Server application programmers can help you to create and maintain database applications that utilize the SQL Server database platform. Progent follows leading practices to build efficient, manageable SQL Server database applications and knows how to team with a customer's management to complete programs in a timely and affordable way. Progent for can assist you to build SQL Server applications by offering a broad array of consulting support services such as specification of features and scope, logical and physical modeling, ETL development, T-SQL programming, software configuration, capacity planning, performance and I/O configuration tuning, backup/recovery, clustering and virtualization, consolidation of stored procedures, replication solutions, security and compliance, and business continuity.
Talk to a Progent Network Consultant
To find out how you can get in touch with a Progent network consultant for remote or on-premises help in , call 1-800-993-9400 or visit Remote Network Help.