If your business computer network is in Nevada you can have quick phone-based access to a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE professional to resolve the toughest issues affecting your IT network. Progent retains among the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals accessible online of any nationwide service organization in the United States. The cost is affordable, billing is per minute, engagement is quick, and support is unbeatable.
If your Nevada small business is situated far from more populated urban neighborhoods such as Las Vegas, Henderson, Paradise, or Reno, access to UNIX or Cisco CCIE experts may be problematic when there's an urgent situation. This can cause a loss of income for your company, upset clients, idle workers, and defocused management. By calling Progent's online services, you have access to a qualified professional who can offer help whenever you require it to keep your system running.
Since Progent charges for remote help per minute, your company is invoiced just for technical help received. Progent asks for no service activation surcharge. Many online service organizations apply significant minimum fees or charge for every fifteen minutes or longer. Progent's fine granularity and simple billing mechanism avoid large invoices for quick fixes.
If your Nevada business requires remote help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based support, call 866-776-4368, or visit Contact Progent.
Why is Progent's Online Support Services Unique?
Progent's experienced team of online support engineers offers a broad range of world-class computer knowledge. This allows Progent's online service experts to resolve the most complex technical problems faster than is possible with ordinary independent service firms or with the in-house support staff commonly found in small or mid-size companies. Progent has developed the technology and experience to repair problems efficiently in a wide variety of computer configurations that incorporate combinations of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE support experts have earned major certifications including Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote service team members also have a variety of high-level Cisco certifications including Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), CCVP, CCDA and CCDP.
To help companies who run networks powered by a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft technology, Progent's remote service group can provide the assistance of consultants have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). For delivering high-level security expertise, Progent offers phone-based contact with engineers who have been awarded major security credentials such as Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional consultants. The range of Progent's technical knowledge combined with Progent's cooperative approach to repairing network difficulties allows service escalation, when called for, to specialists with relevant competence to resolve unusually intractable jobs. This accelerates resolutions of serious network problems, prevents system disruption, and minimizes technical support bills.
For businesses in the state of Nevada, Progent allows virtually instant online communication with a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer for critical help to fix technical issues that are affecting productivity and are outside the comfort zone of your local network maintenance group. Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE-certified service team can analyze your computer environment by means of advanced remote troubleshooting tools that allow them to perform quick and affordable analysis and repair of critical IT issues.
Troubleshooting Services Progent's Phone-based Support Experts Can Provide Your Nevada Business
Progent service specialists are qualified to provide advanced assistance for an extensive set of UNIX, Apple OS X, Cisco, and Microsoft solutions including:
Talk to a UNIX/Linux or Cisco Technical Support Expert Now
Online Support Services for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and macOS and OS X online network support staff can help Nevada small businesses with an extensive assortment of computer products and technologies that include system architecture, email solutions, security expertise for computer systems and company processes, Microsoft Windows coexistence with UNIX/Linux, Solaris, or macOS and OS X platforms, virtual server technologies for server economization and streamlined management, and moving from older applications to modern environments based on updated versions of UNIX/Linux, Solaris, macOS and OS X, or MS Windows.
Progent's support experts can provide remote technical help for computers powered by popular variants of the UNIX OS such as:
Apple macOS and OS X,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
Silicon Graphics IRIX or mainstream Linux packages including
Cisco Network Architecture and Security Solutions
Progent is unmatched in the IT consulting arena for providing immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite network professionals who are awarded this rare certification by passing intense testing administered by Cisco. In most cases Cisco CCIEs work for large corporations or national Internet service providers, and so their expertise is not conveniently accessible to smaller companies.
CCIE and CCNP authorized engineers from Progent can help your business to design, configure, and maintain a converged business network that can simplify business processes, lower expenses, and accelerate the path to productivity. By offering Cisco broadband routers experience with Cisco Catalyst switches support and Cisco wireless products configuration help, Progent can dramatically enhance the business value of your information system in Nevada. To find out more information concerning Progent's services for Cisco network appliances, refer to Cisco Technology Professional Services.
Microsoft Partner for Remote Consulting for Microsoft Windows
Progent's Microsoft-certified online support engineers offer computer system troubleshooting and consulting support for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your company the expertise of consulting professionals who can assist your company with a broad range of technology expertise including
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 integration,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint Server development,
Lync Server 2010 integration and Microsoft Communications Server 2007 troubleshooting,
Forefront Threat Management Gateway administration and ISA Server maintenance,
Microsoft SQL Server 2016 migration and development and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online planning,
SBS Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified Network Security Specialists
Progent offers you the services of certified CISM and ISSAP security professionals who offer a variety of security services that can strengthen the protection of your UNIX/Linux, Solaris, or Apple macOS and OS X network against internal or external threats or assist your business to recover rapidly from an assault. Security solutions provided Progent include: extensive security evaluation utilizing utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and software from Solar Winds and Netcat; quick recovery from malicious attacks; configuring firewalls; planning safe techniques for remote and mobile access; protecting your email infrastructure from spam and DHA attacks; and implementing continual proactive monitoring. To learn more concerning Progent's security expertise for small and midsize businesses, see Progent's Engineering Support for Network Security.
Business Applications Services: Online Classes, Programming, Integration
Progent's Mac technology experts can support the creative facets of Mac environments by offering consulting services and education in imaging, sound, and video. Progent's consultants offer help in a variety of Apple Mac programs including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Group can supply in-depth consulting support and training in specific application fields such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, programming, and education for popular Microsoft applications such as Microsoft CRM, MS Project, Microsoft Office Word, and Microsoft Excel. To find out more about Progent's expertise, customization, and education offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.
Help Desk Call Center Service and Outsourcing Alternatives
Progent offers a variety of programs for Call Center services including UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Call Center Operations Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are intended primarily for businesses who need the timely accessibility of an effective Help Desk but who have limited funds and IT management bandwidth. Progent’s Virtual Help Desk is a transparent extension of your current Help Desk resources. Progent can operate as a main Help Desk Call Center for your business, serve as an escalation resource for the most challenging network problems, or be available in overflow situations when your other service providers are too busy. Progent's Help Desk Consulting Services can assist you in building an efficient new Call Center or enhancing your current one, selecting or programming Help Desk application software to meet the particular needs of your company, or providing temporary personnel to work online with your in-house Help Desk resources during high-demand events such as software migrations.
Progent is a Microsoft Partner and has a skilled roster of Cisco-authorized network infrastructure specialists. Progent's Help Desk Call Center staff of experienced UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts can give your clients easy access to a large support team with extensive experience in telephone-based help and online repair service for small and medium-size business networks. Progent's focus is on earning the Help Desk Call Center a positive reputation as a significant contributor to business productivity, and Progent's target is to fix rather than just report problems. To read additional information on Progent's Help Desk Call Center outsourcing, go to Progent's Help Desk Call Center Services.
Progent's Online Support Technologies
Progent's advanced service reporting system stores comprehensive documentation for all support delivered to Progent's clients. Every active Progent staff consultant has the benefit of the details of support rendered to every customer by any team engineer. This archive of trouble tickets and fixes is organized as a readily retrievable internal database that enables Progent's online support professionals to share their experiences with the whole team to ensure that the value of Progent's support grows daily. Progent's partnerships with major industry leaders including Cisco and Microsoft permit access to additional vast technical support knowledge bases and to manufacturers' in-house support staff that enable Progent's online consulting experts to find the best resolutions quickly.
To find out how you can contact a UNIX/Linux consultant or a Certified CCIE for emergency online consulting assistance in Nevada, phone 1-800-993-9400 or visit Expert Remote Network Help.