For office network systems located in the state of New Hampshire, Progent's Microsoft and Cisco qualified professionals can deliver remote phone help and troubleshooting to resolve your network systems problems fast and affordably. Progent has developed enterprise-class expertise, advanced software utilities, and support knowledge bases to troubleshoot and resolve network problems while avoiding the cost and delays associated with onsite technical service dispatches.
If your New Hampshire company is located outside of the larger metropolitan areas such as Manchester, Nashua, or Concord, your local computer network support options may be limited in technical expertise, or unavailable during an emergency. This results in a network environment that is unpredictable or causing efficiency loss due to technical issues persisting for too long. Progentís team of network engineers average more than twelve years of real-world industry experience, in the trenches of network systems support, performing a large variety of technical projects for a diverse range of clients. This means you get not only the technical competency needed for the task, but an expert with field proven methods for applying that expertise to provide efficient network solutions.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and managed switches. UniFi appliances running across multiple venues with any number of APs can be remotely provisioned and managed using free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, troubleshooting, monitoring, and analytics. Progent can provide the skills of seasoned wireless professionals who can assist you to assess the benefits of UniFi products for your business and help you to plan, install, manage, and maintain your UniFi solution. To learn more, see Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration services.
In-depth Expertise in Microsoft's Popular Server Solutions
Progent's team of network consulting experts can help large businesses to plan, set up, and manage major rollouts of key Microsoft technologies by providing support such as Active Directory design, MS Exchange 2016 migration, Exchange 2013 consulting, Exchange Server 2010 management, SharePoint Server 2013 configuration, Microsoft Skype for Business Server planning and deployment consulting and Lync Server 2013 management, plus Microsoft SQL Server 2016 upgrades and SQL Server 2014 database administration. Progent has helped some of the world's biggest organizations to integrate solutions powered by Microsoft servers and offers branch office consulting services for enterprises with branch offices in Northern California or larger cities throughout the U.S.
Juniper Networks Consulting Services
Progent's Juniper Networks-authorized network engineers can assist your company to plan and implement Juniper Firewall and VPN platforms, enhance and troubleshoot your network infrastructure, and migrate efficiently from outdated products to current versions. Progent's Junos OS engineers offer support for Juniper's flagship network control software to help your business to simplify the management and improve the security of your Juniper VPN devices and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS operating system products and can help organizations maintain networks that incorporate a mix of Juniper's OS platforms.
World-class Cisco Help from Expert CCIE-certified Consultants
Progent is the leading source of easy, immediate, and economical access to Cisco CCIE Certified support professionals. Cisco Certified Internetwork Experts are recognized networking gurus who earn this top-level classification only through strenuous examination by Cisco. CCIEs are able to handle even the most complicated issues surrounding network design, configuration, repair, and maintenance. Progentís CCIE experts work closely with Cisco engineers in analyzing problems with Cisco's IOS platform and developing fixes or acquiring software updates to correct anomalies. Progent can provide quick access to a CCIE by phone so you are able to receive instant assistance for complex network problems that are affecting worker efficiency but are outside the expertise of your local network service resources.
Network Consulting for Local Governments
Progent has extensive experience providing a full-spectrum of remote network consulting and urgent troubleshooting services to local governments and schools throughout the U.S. Progent is one of the industryís pioneers in providing advanced remote IT support and has provided IT support to clients in all 50 states. Progent's remote network support for local governments saves travel costs and resolves issues faster than on-premises support.
CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor (CISA) credential is a globally recognized achievement that signifies expertise in IS security audit and control. Accredited by the American National Standards Institute, the CISA accreditation has candidates undergo an extensive test given by the ISACA international professional group. Progent can provide the services of a CISA-qualified Cybersecurity audit consultant trained to help companies in the fields of IS audit process, information technology governance, systems and infrastructure lifecycle, IT service delivery, protection of information resources, and business continuity preparedness.
Stealth Penetration Testing
Stealth penetration checking is a key part of any comprehensive IT system security plan. Progentís security professionals can perform thorough unannounced penetration security tests without the awareness of your company's in-house network support staff. Stealth penetration checking shows whether current security defense tools such as intrusion incident warnings and event log analysis are properly set up and consistently monitored.
Design, Deployment and Troubleshooting Expertise for System center 2012 R2
Progent's Microsoft System Center 2012 consulting experts have more than a decade of background configuring, maintaining and fixing the core components included with Microsoft System Center and can help your organization to design, configure, support, and repair your System Center ecosystem to optimize the availability and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent also can provide System Center 2016 upgrade planning and support to help your organization to transition to the current edition of System Center from an older one or from another IT management solution to provide the advantages of best-in-class provisioning, centralized management, security and compliance, plus datacenter and critical application performance monitoring.
Detailed Reporting of Services Delivered
Progent provides complete and detailed documentation of all service work to ensure clients do not feel like a hostage to their IT service organization. Progent sends e-mail accounts of services immediately after finishing each support interaction, and also encloses a hard copy along with monthly invoices. Comprehensive network support reporting makes it less risky for clients to move to a different service organization or assume increased support responsibilities in house. Good service reporting also provides management the information needed to evaluate maintenance services and develop more realistic IT budgets.
Exchange Server 2013 Upgrade Support
Microsoft Exchange 2013 incorporates significant enhancements to the functionality of Microsoft Exchange Server 2010 and introduces important innovations as well as a redesigned structure. These enhancements affect key IT areas such as manageability, availability, security and compliance, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can deliver online or onsite support to assist your organization to manage, tune and troubleshoot your Exchange 2013 environment. Progent also offers Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you move to a more current version of Exchange Server in a local, cloud-based, or hybrid deployment.
After-hours Remote Technical Support
Progent's economical extended hours online technical support program provides clients 24x7 availability of remote support from Progent's Technical Response Center (TRC). Services available outside standard work hours include fixing problems with Microsoft servers, Microsoft Windows desktop support, help with Microsoft Office applications, system backup and restore, and basic routing and switching support for Cisco networking products.
Desktop and Mobile Device Unified Administration Consulting
Progent can provide Configuration Manager 2016 hybrid cloud integration, Microsoft System Center 2012 Configuration Manager (SCCM 2012) design and deployment and Intune consulting to consolidate and simplify the management of your PCs and Cloud-connected tablets and smartphones. Progent can help you to migrate efficiently to Configuration Manager 2016 from an older device management platform or help you to modify your existing SCCM 2016 ecosystem to accommodate your changing IT needs.
Deployment Support for Microsoft Lync 2013
Microsoft Lync Server 2013, rebranded Skype for Business, allows businesses of any size to build a manageable and secure communications environment that supports the modern BYOD computing model with instant messaging, real-time presence, web meetings with application sharing and whiteboard, and both IP-based and PSTN calling enabled for a wide assortment of desktop and handheld devices. Progent's certified Lync 2013 experts can assist your company to assess the business benefits of Lync Server 2013, design an on-premises, cloud-resident (with Lync Online) or mixed model appropriate for your present and future plans, deploy Lync 2013 in a way that expedites your ROI, and deliver live webinar and on-premises training to your management staff and users. Progent offers in-depth expertise in key components of a Lync 2013 deployment that include Windows Server, SQL Server and Exchange Server, and Progent can assist you to combine Lync 2013 with key Office and Office 365 apps such as Outlook, Word and PowerPoint. Progent's Skype for Business experts can also help you to plan and carry out a smooth migration to Skype for Business.
Contact a Progent Computer Support Expert
To learn how you can get in touch with a Progent computer consultant for online or on-premises expertise in , phone 1-800-993-9400 or go to Online Network Support.
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