If your business information network is in New Hampshire you now have fast remote help from a UNIX or Cisco CCIE expert to fix complex issues affecting your IT network. Progent maintains one of the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals available by phone of any nationwide support organization in the United States. Rates are reasonable, charges are by the minute, engagement is quick, and service is world class.
If your New Hampshire organization is based away from major urban neighborhoods such as Manchester, Nashua, or Concord, access to UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers may be problematic when you have an emergency. This can result in a drop in productivity for your company, upset clients, unproductive workers, and distracted executives. By utilizing Progent's remote support, you can get in touch with a qualified engineer who can provide assistance when you need it to keep your system operating.
Because Progent charges for phone service on a per-minute basis, your company is invoiced exclusively for support received. Progent asks for no service activation charge. Many online support firms demand substantial minimum payments or bill for every quarter hour or longer. Progent's fine granularity and simple billing mechanism save you from big invoices for quick fixes.
If your New Hampshire business requires technical assistance for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based help, phone 866-776-4368, or visit Contact Progent.
What Makes Progent's Online Support Program Unique?
Progent's experienced staff of online consulting professionals has a wide array of in-depth computer knowledge. This enables Progent's remote technical support experts to resolve the most complex network trouble more quickly than is feasible with typical third-party service firms or with the internal IT staff usually found in small or mid-size businesses. Progent has developed the technology and skills to repair problems efficiently in many different network configurations that incorporate mixtures of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE service specialists have earned professional credentials such as Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support team members also hold a variety of high-level Cisco credentials which include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.
In order to assist companies who run environments powered by a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft operating systems, Progent's remote support group can provide the expertise of consultants with important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide high-level security consulting, Progent provides remote support from engineers who have been awarded a variety of security certifications such as Certified Information Security Manager Engineers, CISSP experts, and Information System Security Architecture Professional consultants. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to fixing network problems streamlines service escalation, if appropriate, to specialists with sufficient background to resolve particularly tough support calls. This accelerates resolutions of emergency network problems, avoids system disruption, and reduces maintenance bills.
For organizations anywhere in New Hampshire, Progent allows immediate online contact with a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant for emergency help to fix computer problems that are affecting your business and are beyond the skill set of your local IT service group. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-certified consultants can interface with your system using state-of-the-art remote troubleshooting technologies that allow them to provide quick and efficient evaluation and repair of critical IT problems.
Troubleshooting Services Progent's Remote Support Specialists Can Provide Your New Hampshire Company
Progent network engineers are qualified to deliver expert help for a comprehensive array of UNIX, Apple, Cisco, and Microsoft products and technologies including:
Online Expertise for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote technical service staff can help New Hampshire small businesses with a large array of computer products and technologies including network infrastructure, email support, security expertise for computer systems and company processes, Microsoft Windows integration with UNIX/Linux, Solaris, or Apple macOS and OS X platforms, virtual server technologies for server consolidation and streamlined administration, and migration from older systems to modern environments based on updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or Windows.
Progent's service professionals can provide online technical help for computers based on major versions of the UNIX operating system such as:
Apple macOS and OS X,
IBM AIX Open UNIX,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux products such as
Cisco Network Architecture and Security Solutions
Progent is unmatched in the computer support industry for offering fast and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level network professionals who earn this rare credential by passing intense testing given by Cisco. In most cases CCIEs are employed by large enterprises or national ISPs, and as a result their skills are not easily accessible to the general public.
Progent is one of the rare computer consulting firms that makes sure that Cisco CCIEs stay available to help small and mid-size businesses. In addition, Progent facilitates convenient access to a CCIE by phone so you can receive immediate support for complex system issues that are impacting your business but are beyond the scope of your local system maintenance providers. Progent's CCIE consultants can tie into your system using state-of-the-art on-line troubleshooting technology in order to perform quick and cost-effective analysis and repair of urgent network problems. To find out more information concerning Progent's services for Cisco network appliances, see Cisco Technology Professional Expertise.
Microsoft Partner for Online Consulting for Microsoft Windows
Progent's Microsoft-certified remote service professionals can deliver network problem solving and IT assistance for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your business the expertise of support professionals who can help your company with a wide range of technology expertise including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 maintenance,
MS Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 integration,
Exchange Server 2010 monitoring and support,
SharePoint Server development,
Microsoft Skype for Business configuration consulting and Lync maintenance, Forefront Threat Management Gateway 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2017 consulting,
SQL Server 2016 integration and programming, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online planning,
SBS Server 2011 support, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified Security Specialists
Progent offers you the services of accredited CISM, CISA and CISSP security consultants who can deliver a range of system protection services that can enhance the resistance of your UNIX, Linux, Solaris, or macOS and OS X environment against assaults or assist your business to recover rapidly from an attack. Security services provided Progent include: extensive security evaluation utilizing tools such as GFI LANguard, AMAP Application Scanner, and products from Metasploit and Netcat; quick recuperation from virus and worm assaults; setting up firewalls; designing secure architectures for remote and mobile connectivity; securing your messaging infrastructure against spam and DHA attacks; and offering round-the-clock proactive monitoring. To find out additional information on Progent's security services for small and medium-size businesses, visit Progent's Consulting Services for Network Security.
Business Applications Support: Training, Development, Troubleshooting
Progent's Apple Mac technology experts can promote the creative aspect of Macintosh environments by offering consulting services and education in graphics, audio, and video. Progent's support professionals can provide help in a range of Apple Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Group offers professional consulting support and education in special application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, customization, and training for popular Microsoft applications such as CRM, Project, MS Office Word, and MS Excel. To learn more on Progent's consulting, customization, and education offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.
Help Desk Call Center Outsourcing Options
Progent provides three support programs for Help Desk services that include UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Call Center Operations Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and has a large team of Cisco-certified network infrastructure specialists. Progent's Help Desk Call Center team of experienced UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts can provide your clients easy communication with a large support resource with years of experience in telephone-based support and remote access repair service for small and medium-size business networks. Progent's concentration is on giving the Help Desk Call Center a respected recognition as a major contributor to business productivity, and Progent's aim is to fix and not simply report problems. To learn more concerning Progent's Help Desk Call Center support and outsourcing, visit Progent's Call Center Services.
Progent's Remote Support Technologies
Progent has deployed a collection of optimized technologies, evolved over more than a decade of field experience, dedicated to enabling the most advanced quality of service for delivering remote engineering support and repair for small and medium-size company information networks. Progent offers secure Virtual Private Network support for gateways from multiple leading vendors including Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN offsite connectivity allows the consultants of Progent's Technical Response Center to link to your network without breaching network security.
Progent's sophisticated service reporting system keeps comprehensive histories for all service provided to Progent's customers. Each authorized Progent staff consultant has the benefit of the details of support provided to every customer by any staff member. This history of trouble tickets and solutions is organized as a readily accessible internal database that enables Progent's online technical experts to share their experiences company-wide to make sure that the efficiency of Progent's support grows daily. Progent's certifications with major industry leaders such as Cisco and Microsoft permit access to additional vast technical support knowledge bases as well as to vendors' in-house technical personnel that allow Progent's remote consulting specialists to come up with the best solutions promptly.
Contact a UNIX/Linux or Cisco Network Assistance Specialist Now
To see how you can contact a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco CCIE for urgent phone-based professional assistance in New Hampshire, phone 1-800-993-9400 or go to Expert Remote Computer Support.