If your business IT network is in the state of New Hampshire you can have fast phone-based access to a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified expert to resolve critical issues involving your computer network. Progent offers the services of among the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants available remotely of any nationwide support organization in the country. Rates are affordable, charges are by the minute, engagement is fast, and service is world class.
If your New Hampshire organization is located outside of more populated metropolitan areas like Manchester, Nashua, or Concord, support from UNIX or CCIE-certified engineers may be problematic when there's an emergency. This can result in a loss of productivity for your business, angry clients, idle employees, and defocused management. By utilizing Progent's remote support, you have access to a qualified professional ready to provide expertise when you require it to get your computer network operating.
Because Progent bills for telephone-based support per minute, your company pays just for support provided. Progent asks for no startup charge. Many online support companies demand large minimum fees or bill for each quarter hour or longer. Progent's small granularity and straightforward pricing policy avoid big bills for quick repairs.
If your New Hampshire business requires remote support for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online help, call 866-776-4368, or visit Contact Progent.
Why is Progent's Remote Technical Support Program Unique?
Progent's seasoned staff of online consulting engineers possesses a wide range of world-class computer skills. This allows Progent's online service experts to deal successfully with the most complex network trouble more quickly than is possible with typical independent support firms or with the internal support staff usually available to small or mid-size companies. Progent has developed the tools and experience to repair problems economically in many different computer configurations that feature mixtures of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Check out Progent's client testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE service specialists have earned advanced credentials such as Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service team members also have a number of key Cisco credentials which include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, CCSP, Voice Professional, and Design Professional.
To help businesses who run environments based on a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's remote support team makes available the assistance of support specialists who hold prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide company-wide security expertise, Progent provides remote contact with engineers who hold major security certifications including Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's expertise coupled with Progent's group approach to repairing technical problems allows service escalation, if needed, to experts with relevant background to resolve unusually intractable problems. This accelerates resolutions of serious network problems, prevents system downtime, and reduces maintenance invoices.
For companies anywhere in New Hampshire, Progent enables immediate online access to a UNIX, Linux, Solaris, macOS or OS X specialist for critical support to fix computer problems that are affecting productivity but are beyond the comfort zone of your in-house computer maintenance group. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE-qualified service team can analyze your network with the latest remote troubleshooting utilities in order to provide quick and affordable analysis and resolution of critical computer issues.
Troubleshooting Services Progent's Phone-based Consulting Specialists Can Provide Your New Hampshire Company
Progent's network consultants can provide advanced assistance for an extensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows products and technologies including:
Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Expert Now
Online Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X online network service staff can help New Hampshire small businesses with a comprehensive array of computer products and technologies that include network infrastructure, messaging solutions, security consulting for computer systems and company processes, Windows integration with UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, virtual server products for processor consolidation and centralized management, and transitioning from outdated applications to current environments based on newer versions of UNIX/Linux, Solaris, macOS and OS X, or Microsoft Windows.
Progent's service experts offer online troubleshooting for systems powered by popular versions of the UNIX OS including:
Apple macOS and OS X,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SGI/Irix or familiar Linux products including
Debian GNU/Linux and
Cisco Network Infrastructure and Security Solutions
Progent leads the IT consulting industry for offering fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking consultants who are awarded this prestigious credential only after strenuous examinations given by Cisco. The vast majority of Cisco CCIEs are employed by large enterprises or nationwide Internet service providers (ISPs), and consequently their expertise is not conveniently available to smaller companies.
Progent is among the few computer service organizations that makes sure that Cisco CCIEs are available to assist small and medium sized organizations. In addition, Progent facilitates quick access to a CCIE via phone so you can benefit from timely help for urgent system issues that are disrupting your productivity but are not within the experience of your usual IT maintenance group. Progent's CCIE consultants can tie into your network by utilizing the latest on-line support technology in order to perform quick and cost-effective analysis and remediation of critical system trouble.
Cisco certified experts from Progent can help you to architect, configure, and manage a converged information system that can simplify business processes, lower costs, and accelerate the path to profitability. By combining Cisco routers expertise with Catalyst switches support and Aironet wireless technology integration help, Progent can significantly enhance the strategic value of your connectivity environment in New Hampshire. To find out additional information about Progent's services for Cisco infrastructure, see Cisco Technology Engineering Support.
Microsoft Partner for Online Expertise for Microsoft Windows
Progent's Microsoft-qualified remote support experts can provide computer system problem solving and IT support for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your business the assistance of support professionals who can assist your company with a wide variety of technology practice areas such as
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 maintenance,
Microsoft Exchange 2016 migration, Exchange 2013 integration,
Exchange Server 2010 monitoring and support,
SharePoint 2013 design,
Lync 2010 integration and Microsoft Office Communications Server 2007 troubleshooting,
Microsoft Forefront Threat Management Gateway management and ISA Server migration,
SQL Server 2016 integration and programming and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online planning,
SBS Server consulting, and
Windows 2012 R2 Essentials cloud integration.
Certified System Security Consultants
Progent offers you the services of accredited CISM and ISSAP security professionals who offer a range of system protection solutions to improve the protection of your UNIX, Linux, Solaris, or macOS and OS X network against attacks or assist your business to recover promptly from a breach. Security services offered by Progent include: comprehensive security evaluation using platforms such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Metasploit and Hydra; efficient recuperation from malicious assaults; configuring firewalls; designing safe techniques for off-site and mobile connectivity; securing your messaging system from spam and directory harvest attacks; and offering continual network monitoring. For additional information about Progent's security support for small and medium-size companies, go to Progent's Engineering Expertise for Network Security.
Business Applications Support: Training, Customization, Troubleshooting
Progent's Apple Mac technology experts can promote the creative facets of Mac environments by offering help services and training in imaging, sound, and motion video. Progent's consultants can provide help in a variety of Apple Mac programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Team offers professional engineering support and training in specific application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, programming, and education for Microsoft business applications such as CRM, Microsoft Project, Office Word, and Microsoft Excel. To learn additional information on Progent's consulting, custom development, and training services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Team.
Call Center Outsourcing Alternatives
Progent offers several support programs for Call Center assistance that include UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Call Center Operations Consulting and Staffing.
Progent's Call Center Outsourcing Services are designed primarily for companies who require the timely accessibility of an effective Call Center but who have relatively small budgets and IT management bandwidth. Progent’s Virtual Help Desk is a transparent supplement to your current Call Center staff. Progent can act as a main Call Center for your organization, serve as an escalation resource for the most challenging technical problems, or be available in those situations when your ordinary service providers are too busy. Progent's Call Center Consulting Services can assist you in building an efficient new Help Desk Call Center or enhancing your current one, selecting or programming Help Desk Call Center application software to meet the particular requirements of your business, or adding supplemental staff to operate remotely with your internal Help Desk Call Center group during high-demand events such as software migrations. To read more concerning Progent's Call Center support and outsourcing, see Progent's Help Desk Services.
Progent's Online Technical Support Technologies
Progent has deployed a collection of customized technologies, refined over many years of field experience, dedicated to enabling the highest quality of service for providing remote technical support and troubleshooting for small and medium-size company information networks. Progent offers secure Virtual Private Network support for VPN gateways from multiple popular vendors including Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN online connectivity permits the engineers of Progent's online support team to interface to your system remotely without compromising network security.
Progent's advanced customer support reporting system includes extensive records for all support provided to Progent's customers. Each authorized Progent team engineer has the benefit of the specifics of support rendered to each customer by any team member. This database of problems and fixes is organized as an easily searchable internal knowledge base that permits Progent's remote support experts to communicate their experiences company-wide to ensure that the value of Progent's support services grows daily. Progent's partnerships with major vendors including Cisco and Microsoft make available additional vast support databases and to vendors' internal support staff that allow Progent's remote service specialists to arrive at the best solutions quickly.
To see how you can ask a UNIX/Linux consultant or a Certified CCIE for emergency online engineering support in New Hampshire, call 1-800-993-9400 or visit Urgent Online Network Support.