For small company network systems located within the state of New Hampshire, Progent's Microsoft and Cisco qualified technical team members can provide online assistance and remote troubleshooting to fix your network systems issues fast and cost effectively. Progent has developed top-notch skills, software tools, and support knowledge bases to identify and fix network problems while avoiding the high cost and time delays associated with in-person technical service dispatches.
If your New Hampshire organization is situated outside of the larger metro areas such as Manchester, Nashua, or Concord, your local computer network support options may be limited in technical expertise, or unavailable during a crisis. This results in a network that is unstable or causing efficiency loss due to technical problems continuing for too long. Progentís staff of network consultants average more than ten years of real-world IT industry experience, in the trenches of network systems support, performing a extensive variety of technical tasks for a varied range of customers. This means you get not only the technical expertise needed for the job, but a consultant with field proven methods for applying that expertise to deliver efficient network solutions.
Progent's Consulting, Programming and Training Services for Office Excel and Office 365 Excel
Progent's Microsoft-certified Excel and Office 365 Excel consultants offer a wide range of remote support services to help you to design, develop, test, deploy, administer, and troubleshoot business applications powered by any version of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help your business to upgrade your current Excel solutions to the latest releases of Excel, support Excel on iOS and Google Android mobile devices, and resolve compatibility issues between different versions of Excel. Progent can provide as-needed support to clients who need a quick fix to a specific issue associated with Office Excel and Progent also offers comprehensive project management services for upgrading or developing mission-critical application software built on Excel. Progent's affordable online training for Office Excel can be customized to meet the needs of individuals or groups.
PC Desktop Consulting and Support Services
Progent offers a wide range of cost-effective consulting and support services to assist your company to install, configure, repair, and administer desktop PCs and notebooks powered by Windows, Apple macOS and OS X, or popular editions of Linux. Progent's desktop support services include Windows 10 migration assistance, Microsoft Windows 8.1 support, Windows 7 technical support, MS Office and Office 365 integration and training, and 64-bit operating system expertise.
Configuration Manager 2016 Cloud Integration
System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, centralizes security and compliance settings management, inventories network assets, guards against company data leakage, provides health monitoring, allows secure end-user self service, and delivers a single point of control for administering mixed-OS networks running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud experts can help you with any aspect of designing, installing, operating and repairing a SCCM 2016 deployment for local, cloud-based, or hybrid environments.
Amazon AWS Integration Consulting Services
Progent's Amazon Web Services (AWS) planning and integration consultants can provide affordable remote support to assist companies to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3 for expandable high-performance storage, and Amazon Glacier for low-cost archival storage. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design and review, pilot testing, deployment, administration, performance optimization, software license management, backup/restore mechanisms, and security strategies. Progent can provide advanced expertise with firewalls and VPN access and can show you how to create cloud-based or hybrid networking models that efficiently integrate Amazon AWS services. Progent can provide occasional support or Progent can provide project management outsourcing or co-sourcing to help you migrate smoothly to the Amazon AWS cloud.
Planning and Support Services for System Center 2012 Virtual Machine Manager
Progent's SCVMM 2012 consulting experts can assist businesses of all sizes to follow leading practices to set up SCVMM 2012 hosts, networking, storage, and library resources; plan, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist your business to upgrade from an earlier release of SCVMM or from a third-party management system, and Progent can help you to enhance and troubleshoot your existing SCVMM environment so you realize the highest possible business value. Progent can also provide Virtual Machine Manager 2016 migration consulting to assist you to plan and execute an efficient upgrade from SCVMM 2012 to Virtual Machine Manager 2016 so you can take advantage of stronger assurance features, high availability VMM storage options, and other improvements.
Microsoft Project Server Consulting
Progent's certified Microsoft Project Server consultants can provide comprehensive online and on-premises support for Microsoft Project Server and for all Microsoft platforms that work in conjunction with Microsoft Project Server. Consulting services offered by Progent include Microsoft Project Professional and Project Web App set up, SharePoint 2013 planning and deployment, SQL Server 2016 integration and development, SQL Server 2014 support, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 integration, Exchange Server 2010 troubleshooting,Excel and Office 365 Excel development, plus Office PowerPoint and Visio online classes. Progent can provide Cisco-certified CCIE network consultants to help your company to optimize your environment to support local, branch office, at-home, and mobile users so they can utilize Project Server to work together securely and efficiently. Progent's security experts can help you to adopt and police security policies that protect sensitive business information without interfering with the efficient exchange of legitimate information.
ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting and management outsourcing service offers complete hosting of a small company's servers in an environment that gives the maximum degree of availability and scalability and is also simple to transfer to any data center. Progent's Private Cloud hosting and management options are based on mature virtualization technologies that allow small and midsize businesses with mixed- platform environments to economize dramatically on the expense of capital investments, infrastructure support, and IT management while achieving world-class fault tolerance and an unmatched level of vendor flexibility. Learn about Progent's ProSight portfolio of managed IT services for small businesses.
Best Practices Followed by Expert Engineers
Many businesses situated far from areas with ample network consultants resort to poorly trained or inexperienced local consultants for critical computer network support. This can produce a network that is unstable or inefficient. Progentís staff of Microsoft and Cisco qualified consultants average more than ten years of hands-on industry background, in the front lines of network support, performing an extensive range of information system services for a broad selection of clients. Consequently, with Progent you receive not just expert computer network knowledge, but a consultant who understands computer industry leading practices in using that knowledge to solve actual business network problems successfully and in a repeatable fashion.
BI Reporting Consulting and Troubleshooting
Progentís BI reporting consultants offer online and onsite consulting to help you with any facet of business intelligence reporting ranging from troubleshooting or modernizing reports to planning and deploying an advanced BI solution. Progent's BI experts can help you to maintain your existing reporting environment, help you to migrate databases and applications from a discontinued reporting platform to a current one, and deliver as-needed remote training tailored to your individual needs. Progentís management reporting and analytics professionals offer expertise in the leading business analytics reporting platforms such as the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Builder.
PC and Mobile Device Unified Administration Support
Progent can provide Configuration Manager 2016 cloud integration, System Center 2012 Configuration Manager (SCCM 2012) planning and installation and Microsoft Intune expertise to consolidate and simplify the management of your PCs and web-facing tablets and smartphones. Progent can help you to upgrade smoothly to Configuration Manager 2016 from an older change management platform or assist you to modify your existing SCCM 2016 environment to accommodate your evolving IT requirements.
Video Conferencing and Telepresence Consulting Services
Progent can provide the support of a certified video conferencing and telepresence consultant with an extensive background deploying technology from the major telepresence providers including Cisco/TANDBERG, Polycom, and LifeSize and can help your company to design, configure, upgrade, or troubleshoot a video conferencing environment that protects your current investment and optimizes the strategic value of your IT system. Progent can also provide the services of infrastructure engineers able to assist companies of any size to create and troubleshoot a communications network that delivers the performance, reliability, protection, and scalability you need to accommodate your video conferencing/telepresence environment.
System Center Data Protection Manager (SCDPM) Consulting Support
System Center 2016 Data Protection Manager offers small and medium-size organizations near-continuous backup and easy recovery functions for Microsoft-based networks. Data Protection Manager 2016 offers application-sensitive protection for key workloads like Microsoft SQL Server, Exchange Server and SharePoint, protects Windows and Linux VMs, works with VMs hosted by Windows Hyper-V as well as VMware, and can use Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified System Center 2016 Data Protection Manager consulting experts can help you to design, deploy, administer, and troubleshoot a multi-site backup/restore solution built around System Center 2016 Data Protection Manager. Progent can help you to migrate from a previous release of DPM or from a legacy solution, and Progent can tune your DPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployments. Progent offers remote or onsite consulting expertise and can deliver as-needed guidance to help you through challenging issues or provide end-to-end project management or co-management services to help you complete your SCDPM 2016 initiative on time and on budget.
Cisco Unified Messaging and Collaboration Consulting Services
Progent offers online or onsite access to a Cisco Certified Internetwork Expert (CCIE) consultant to assist your business to plan, install, manage and troubleshoot converged communications environments built on Cisco Unified Communication products in a local, distributed, or hybrid cloud environment. Progent's Cisco-certified Unified Communications engineers have extensive backgrounds helping organizations of any size to create collaboration solutions by delivering services that include Unified Communications Manager (CUCM) and CallManager system design and deployment, VoIP phones and soft phones configuration, and Cisco wireless VoIP phone solutions. Progent can assist you with Cisco's entire portfolio of UC applications like Jabber, WebEx Meeting Center, Cisco Unity Express (CUE), Unified Contact Center Express, and Unified Attendant Console.
Expert Wireless Engineering and Support
Progent's wireless integration consultants offer broad backgrounds in the implementation and support of wireless information technology and can assist your IT team to plan, configure, manage and troubleshoot wireless ecosystems that are compliant, robust, scalable, simple to manage and operate, able to handle your critical applications, and seamlessly incorporated into hybrid cloud environments. Online and on-premises support offered by Progent span a variety of wireless solutions such as smartphone and tablet integration, Wi-Fi infrastructure design and installation, wireless site surveys, Cisco wireless VoIP phone configuration, and building-to-building wireless connections.
Talk to a Progent Network Consultant
To learn how to contact a Progent network support expert for online or on-premises support in , call 1-800-993-9400 or visit Remote Network Support.
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