For small office networks located throughout the state of New Jersey, Progent's Microsoft authorized engineers can deliver online support and troubleshooting to solve your network issues quickly and affordably. Progent has acquired enterprise-grade expertise, advanced software tools, and support databases to diagnose and resolve network problems while avoiding the cost and delays normally associated with on-site technical service calls.

If your New Jersey company is located outside of the larger urban areas such as Newark, Jersey City, Paterson,or Elizabeth, your nearby network support options may be limited in expertise, or unavailable during a crisis. This can result in a network that is unstable or causing efficiency loss due to technical issues continuing for too long. Progent’s group of expert network consultants average more than ten years of real-world industry experience, in the trenches of network systems support, performing a wide variety of technical tasks for a broad range of customers. This means you obtain not only the technical know how needed for the task, but a consultant with demonstrated methods for applying those skills to deliver efficient network solutions.

Live Online Training for Popular Desktop Apps
Progent provides online training for popular desktop applications and operating systems including Excel, Word, Publisher, Project, Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8. Live online training provides all the benefits of traditional in-person seminars, such as instant interaction between students and teachers, but avoids the costs of transportation and the challenge of attempting to accommodate the availability of many trainees.

In-depth Experience with Microsoft's Leading Server Platforms
Progent offers broad experience with Microsoft’s popular server platforms and applications. Progent can provide Windows Server 2012 R2 consulting and support, Windows 2008 R2 expertise, Microsoft Windows 2003 design services, Windows 2000 upgrade support, MS Exchange Server 2016 migration, Exchange Server 2013 configuration, Exchange Server 2010 maintenance, Exchange Server 2007 maintenance, and SQL Server 2012 and 2014 assistance.

Exchange Server 2016 Migration Consulting
Progent's certified MS Exchange Server 2016 experts can help your business in any and all facets of your upgrade to Exchange 2016 including designing high availability (HA) system topology for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying storage capacity required for your VMs, databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; planning, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

Progent's Test Lab at the Herakles/Quality Technology Services Internet Data Center
The Progent Test and Training Lab at the Herakles/QTS Internet Data Center in Sacramento, California includes a collection of advanced computers and network equipment that can be used online or on premise to facilitate system testing, assessments, capacity modeling, forensics, business continuity planning, training, and additional purposes to help Progent's customers succeed with large-scale projects.

Wi-Fi Site Survey
Progent’s Wireless Site Survey makes it easy to design and install a Wi-Fi wireless LAN optimized for your environment, providing you a WLAN that has the coverage, speed, capacity, Quality of Service, data protection, and roaming capability your company requires. Progent's Wireless Site Survey services are available either as an affordable online service or as a more comprehensive on-premise service. Progent’s onsite wireless survey includes onsite walkthroughs, RF and security audits of your current WLAN, evaluation of your building’s floor plans, measuring for RF interference, RF propagation modeling, identification of optimum locations for customer-specified Wireless Access Points including Cisco Aironet indoor and outdoor APs, Meraki cloud-managed APs and Apple AirPort equipment, and a comprehensive report defining the new WLAN.

Progent's Consulting and Training Support for Microsoft Office Word and Office 365 Word
Progent's certified Office Word and Office 365 Word consultants offer a broad selection of affordable remote support services to help your organization to manage your current Microsoft Office Word environment or assist you to move to a current release of Microsoft Office Word. Support available from Progent's experts include VBA programming, isolating and fixing compatibility problems between various releases of Word, integrating Office Word with different Office apps like Office Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,network enhancements for dependable. reliable cloud access, security consulting, and smart phone and tablet integration, and remote Office Word training classes tailored for your special requirements.

Planning Deployments of Cisco's Managed Switches
Cisco's managed switches permit you to assign Virtual LANs to allocate certain network hardware to handle throughput-critical applications such as Voice over IP and SQL databases in order to guarantee Quality of Service and maximize productivity. Progent's certified Cisco experts can assist you to plan and implement VLANs to support your key applications and reassign your VLANs as business demands change. For information about Progent's consulting and support for Cisco's market-leading portfolio of Catalyst switches, refer to Catalyst switch support. To find out about Progent's support for Cisco's Nexus family of data center switches, see Nexus switch consulting services.

Immediate and Economical Online Support Throughout the U.S.
Progent has provided remote or onsite IT consulting service to organizations in every state in the U.S. Many of these customers have expressed their appreciation to Progent in the form of testimonials to the high quality of Progent's support staff. Check out Progent's client testimonials to see what they say about the high level of Progent's network support services

Voice over IP and Unified Communications Design and Consulting Services
Progent can provide online or on-premise access to a Cisco Certified Internetwork Expert (CCIE) Collaboration expert to assist you to plan, implement, administer and repair unified communications environments that incorporate Cisco Unified Communication technology in an in-house, distributed, or hybrid deployment. Progent's Cisco Unified Communications engineers have extensive experience with Cisco Unified Communications Manager and CallManager, IP voice and video phones and other endpoints, Unified Communications applications like Cisco Jabber and Unity Connection, Cisco's immersive telepresence products, and collaboration gatekeepers.

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