For small company networks located in the state of New Jersey, Progent's Microsoft and Cisco qualified technical experts can deliver remote phone support and troubleshooting to resolve your network systems issues fast and affordably. Progent has developed world-class expertise, advanced software utilities, and support knowledge bases to diagnose and fix IT problems while avoiding the high cost and time delays normally associated with on-site technical service visits.

If your New Jersey business is situated outside of the larger urban areas such as Newark, Jersey City, Paterson,or Elizabeth, your local computer support options may be limited in skills, or unavailable during an emergency. This results in a computer network that is unusable or causing efficiency loss due to technical issues going unresolved for too long. Progentís group of field proven network consultants average more than 10 years of real-world IT industry experience, in the trenches of network support, performing a wide variety of technical tasks for a varied range of customers. This means you obtain not only the technical competency needed for the job, but an expert with demonstrated methods for applying that expertise to deliver cost effective network solutions.

Windows 7 Migration Services
Progent's certified Windows 7 upgrade consultants can help your company to test Microsoft Windows 7 to verify application compatibility and to check its performance and reliability running in your environment. Progent can also show you how to estimate the likely business value of moving to Windows 7. If Microsoft Windows 7 fits your business strategy, Progent can help you to design and implement a smooth migration to Windows 7 from a your current release of Windows.

BI Reporting Consulting
Progentís BI reporting consultants can provide online and onsite expertise to help your organization with any phase of business intelligence reporting from troubleshooting or enhancing applications to designing and implementing an advanced BI environment. Progent's BI experts can assist your company to maintain your existing BI system, help you to migrate databases and applications from a legacy reporting platform to a current solution, and provide as-needed remote mentoring tailored to your individual requirements. Progentís management reporting and analytics professionals can provide experience in the leading BI reporting and visualization platforms such as the SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot, Power Query and Power View, and Report Builder.

Microsoft Desktop Virtualization Consulting Services
Microsoft's desktop virtualization technologies lower the work needed for network managers to deploy applications so that they are standardized across a corporate user base, offer the ability to manage rights to critical information, and allow fast deployment of additional or updated desktops. With Microsoft Windows Server 2008 R2, the Terminal Services tool has been revamped and named Remote Desktop Services. Microsoft's new Virtual Desktop Infrastructure behind RDS simplifies desktop access, improves responsiveness, strengthens security, unifies management, and offers a nearly transparent user experience. Progent's desktop virtualization engineers can help you to assess the strategic benefits of Microsoft's virtual desktop technologies, set up test and on-line deployments, optimize your network architecture to accommodate virtual clients efficiently, assess and resolve security problems, and train your IT managers to follow best practices to gain a fast ROI from client virtualization.

Examples of Online Support Services Available from Progent for Cisco Routers
Some of the common remote Cisco router support services available from Progent include setting up hostname, DHCP, routing maps, clock, security logon banner and user accounts; setting up iBGP, aggregate routing, static to EIGRP redistribution, and static route injection into OSPF; fixing BGP peering arrangements, routing configuration, line settings and BGP peering arrangements; updating router's IOS image; setting up and confirming failover; resolving VPN tunnel and routing issues; making a network diagram and documenting router setup; plus policy and business recovery planning.

Consulting and Troubleshooting Services for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager consulting experts can help organizations of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and library resources; design, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist your business to upgrade from an earlier version of System Center Virtual Machine Manager or from a third-party management platform, and Progent can assist you to enhance and repair your existing SCVMM 2012 ecosystem so you realize maximum business value.

Wi-Fi Site Survey
Progentís Wireless Site Survey makes it easy to plan and implement a Wi-Fi wireless network customized for your facilities, offering your business a WLAN that has the coverage, performance, load-handling capability, Quality of Service, security, and roaming capability your company requires. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more comprehensive onsite service. Progentís onsite survey features onsite walkthroughs, spectrum and data protection audits of your current WLAN, evaluation of your site's floor plans, testing for RF contention, RF propagation modeling, identification of the best placement for client-specified Wireless Access Points (WAPs) such as Cisco Aironet access points, Cisco Meraki access points and Apple AirPort equipment, and a comprehensive document describing a new wireless network.

Full Array of Security Help
Progent's CISA, GIAC, and CISSP certified security experts can assist your company to perform comprehensive security audits, restore operations rapidly from compromised security, configure firewalls, configure secure mechanisms for remote and mobile connectivity, deploy advanced software for defense against viruses, spam, and email-borne attacks, and craft a company-wide security strategy built around 24x7 automated monitoring.

Mac Consulting
Progent's support professionals for Apple Mac technology can provide Apple Mac users a variety of services such as desktop support, assistance with Apple Macintosh application software, security and accessibility expertise, integration with Microsoft-based environments, and one-on-one education. For business networks based exclusively on Mac OS X or for environments utilizing a combination of Macintosh, Linux, and Windows powered servers and desktops, Progent has the experience and depth to handle the challenge of architecting, setting up and managing a network system that is stable, secure, efficient, and supportive of your business needs.

Design, Integration and Support Services for Microsoft System center 2012 R2
Progent's Microsoft System Center consultants have more than a decade of background integrating, supporting and troubleshooting the key components included with Microsoft System Center and can assist your organization to design, install, support, and fix your System Center 2012 R2 ecosystem to optimize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent can assist your organization to migrate to the latest version of Microsoft System Center from an earlier one or from another datacenter management platform to provide the advantages of best-in-class deployment, automation, security and compliance, plus datacenter and application availability and performance monitoring.

VoIP and Unified Communications Design and Consulting Services
Progent offers remote or on-premise access to a Cisco Certified Internetwork Expert (CCIE) Collaboration expert to assist you to design, install, administer and repair unified communications networks that incorporate Cisco Unified Communication products in a centralized, cloud-based, or hybrid deployment. Progent's Cisco-certified Unified Communications consultants have in-depth backgrounds integrating Cisco Unified Communications Manager and Cisco CallManager, Voice over IP and video phones and soft phones, UC applications such as Cisco Jabber and WebEx Meeting Center, Cisco's teleconferencing products, and collaboration gateways.

One-stop Shopping for Comprehensive IT Consulting Services
Progent can be a single source for most IT support requirements for small businesses. While focused on supporting environments from Microsoft and Cisco, Progent consultants regularly install, integrate, and troubleshoot products from leading hardware and software vendors including Check Point Software, WatchGuard, and SonicWALL. Progent also provides expertise for Apple Mac OS X and Apple IOS technology, Linux technical help, Citrix Systems virtualization help, and Juniper integration.

Configuration of Cisco's Managed Switches
Cisco's managed switches allow IT managers to create Virtual LANs to allocate specific network resources to handle throughput-critical applications like video conferencing and SQL databases to ensure QoS and maximize business productivity. Progent's certified Cisco consultants can help you to plan and implement VLANs to support your key applications and reassign your VLANs as business requirements change. To learn about Progent's consulting and support services for Cisco's market-leading family of Catalyst switches, refer to Cisco Catalyst switch consulting services. For details about Progent's consulting and support services for Cisco's Nexus family of data center switches, refer to Cisco Nexus switch consulting and support.

Design and Configuration Support for Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified wireless consultants can help you to upgrade to Aironet wireless access points and Cisco wireless controllers that are compatible with the new 802.11ac Wi-Fi standard, making it possible to get three times the performance for your wireless LAN while expanding the area covered.

Immediate and Affordable Online Support Throughout the U.S.
Progent has provided remote or onsite technical consulting service to organizations in each state in the United States. Many of these clients have indicated their high regard for Progent via testimonials to the high quality of Progent's service personnel. Take a look at Progent's customer testimonials to learn what people have said concerning the high level of Progent's IT services

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