For small office network systems located throughout the state of New Jersey, Progent's Microsoft authorized professionals can provide online assistance and troubleshooting to repair your computer system issues fast and cost effectively. Progent has developed enterprise-grade expertise, advanced software tools, and support knowledge bases to identify and resolve computer network problems while avoiding the expense and delays normally associated with in-person technical service calls.
If your New Jersey organization is located beyond the larger urban areas such as Newark, Jersey City, Paterson,or Elizabeth, your local computer support choices may be limited in technical expertise, or unavailable during an emergency. This can result in a computer network that is unusable or causing efficiency loss due to technical problems continuing for too long. Progentís team of expert network engineers average more than 12 years of real-world IT industry experience, in the trenches of network systems support, performing a extensive range of technical tasks for a varied range of clients. This means you obtain not only the technical skills needed for the job, but a consultant with demonstrated methods for applying those skills to assist with excellent network solutions.
SQL Server 2012 Support Services
Progent can provide the expertise of certified SQL Server 2012 engineers as well as experienced database application programmers, database administrators, project management experts, Cisco-certified network architects, disaster recovery specialists, and certified security professionals to assist you to maintain your Microsoft SQL Server 2012 environment and define an efficient and secure network infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012. Progent can also assist your organization to migrate to Microsoft SQL Server 2016 or move to SQL Server 2014 from SQL Server 2012.
ProSight Active Security Monitoring Next-Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) endpoint protection service utilizes next generation behavior-based analysis tools to guard endpoints and physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which routinely evade legacy signature-based anti-virus tools. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to address the complete malware attack progression including protection, detection, containment, cleanup, and post-attack forensics. Key features include single-click rollback with Windows VSS and automatic network-wide immunization against new attacks. Read more about Progent's entire ProSight series of value-priced network monitoring and management services for small and medium-size organizations.
Exchange 2016 Migration Services
Progent's certified MS Exchange 2016 Server experts can assist you in all facets of your migration to Exchange Server 2016 such as designing high availability (HA) architecture for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; determining storage capacity required for your virtual machines, databases and logs; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web.
Progent's Online Consulting, Programming and Training Services for Microsoft Office Excel and Office 365 Excel
Progent's certified Office Excel and Office 365 Excel consultants offer a broad variety of remote support services to help your organization to plan, program, pilot test, deploy, administer, and debug applications based on any release of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help you to migrate your legacy Excel solutions to the newest releases of Excel, integrate Excel with iOS and Android smart phones and tablets, and fix compatibility issues between various releases of Office Excel. Progent can provide on-demand help to clients who need a fast fix to a specific problem related to Excel and Progent can also provide comprehensive project management services for migrating or developing mission-critical application software built on Office Excel. Progent's affordable online training classes for Excel can be custom tailored to address the special requirements of individual users or teams.
Remote Support for Microsoft Windows and Cisco-based Network Environments
Progentís Technical Response Center offers world-class remote support for Windows and Cisco-based networks anywhere in the United States. Progent's certified engineers have the experience to assist you to analyze and solve difficult network problems rapidly and affordably. The breadth of information technology expertise offered by Progent's team of engineers makes it possible to escalate even the most difficult issues to the right subject matter experts as necessary. Whether you need one-time phone support and remote troubleshooting or continuing availability of a Help Desk Call Center, Progent's experts can provide your organization with enterprise-level support without the cost and administrative overhead of maintaining a large internal IT organization.
Microsoft Project Server Integration and Training
Progent's certified Microsoft Project Server experts offer advanced online and on-premises support services for Microsoft Project Server and for all Microsoft platforms that integrate in conjunction with Project Server. Services provided by Progent include Project Professional and Project Web App set up, SharePoint Server 2013 design and configuration, Microsoft SQL Server 2016 integration, Microsoft SQL Server 2014 programming and troubleshooting, MS Exchange 2016 migration, Exchange Server 2013 configuration, Exchange Server 2010 troubleshooting,Excel and Microsoft Office 365 Excel application support, and PowerPoint and Visio online classes. Progent offers access to Cisco-certified CCIE engineers to assist your company to optimize your environment to support local, branch office, at-home, and mobile users so they can utilize Project Server to work together securely and productively. Progent's certified network security engineers can help you to plan and enforce security policies that protect sensitive business data without disrupting the productive sharing of legitimate information.
Full Array of Security Consulting Services
Progent's CISA, GIAC, and CISSP certified security consultants can help you to perform comprehensive security audits, recover rapidly from attacks, set up firewalls, set up safe mechanisms for remote and mobile connectivity, install spam filtering and email encryption, and develop a company-wide security plan built around round-the-clock automated network monitoring. Progent's ProSight family of remote security monitoring services includes ProSight Active Security Monitoring (ASM) for behavior-based threat detection and ProSight Enhanced Security Protection (ESP) for unified endpoint protection.
MySQL Software Programming and DBA Services
Progent's MySQL application developers and DBAs offer cost-effective remote DBA or software programming services and can help organizations of any size to configure and support MySQL in a reliable network environment that provides high levels of performance, expandability, and security. Progent also has proven skill helping businesses port applications from an Oracle environment to MySQL.
Juniper Networks Support
Progent's Juniper Networks-authorized network engineers can assist your company to plan and implement Juniper Firewall and VPN platforms, optimize and support your network infrastructure, and migrate smoothly from outdated devices to the latest releases. Progent's Junos OS engineers can provide expertise with Juniper's premiere network control software to help you to streamline the administration and improve the protection of your Juniper VPN devices and firewalls. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system products and can assist you maintain environments that include a combination of Juniper's software platforms.
Stealth Penetration Testing
Stealth intrusion checking is an important component of any comprehensive IT system security plan. Progentís security professionals can perform thorough unannounced intrusion security tests without the awareness of your company's in-house network support staff. Unannounced penetration testing uncovers whether current security defense systems such as intrusion incident alerts and event log analysis are correctly set up and actively monitored.
Cisco ASA Firewall and PIX Firewall and Firepower Services Expertise
The latest generation of ASA 5500-X Series of firewalls with Firepower Services provide substantially more performance than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-certified CCIE network consultants can assist your company to manage your existing PIX or Cisco ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and onsite help with ASA 5500-X firewalls with Firepower Services and can assist your business to design, deploy, tune, manage and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup software offers small and mid-size businesses a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud architectures and also enables cost-effective cloud backup to Azure storage. Headline features include industry-leading Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection with backup spacing as little as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, granular recovery options for individual files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and for VMware vCenter for managing larger deployments, and support for Microsoft VSS technology to back up online VMs with zero downtime. Progent is an Altaro partner and can provide a broad range of services to help you to plan, install, optimize and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup software. To learn more, visit Altaro VM Backup Certified Consultants.
Exchange 2013 Upgrade Services
Microsoft Exchange 2013 incorporates major enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers powerful new features plus a redesigned architecture. These improvements favorably impact key IT areas like manageability, high availability (HA), compliance, operational costs, teamwork, extensibility, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can deliver remote or on-premises expertise to help you administer, tune and debug your Exchange 2013 deployment. Progent can also provide Exchange 2016 migration expertise and Exchange Online consulting to help you upgrade to a more current release of Exchange Server in a local, cloud-based, or hybrid deployment model.
ProSight WAN Watch Infrastructure Monitoring and Management
ProSight WAN Watch network infrastructure management service makes it simple and affordable for small and mid-sized businesses to map, track, reconfigure and troubleshoot their networking hardware such as routers and switches, firewalls, and access points plus servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are always updated, copies and displays the configuration information of almost all devices on your network, tracks performance, and sends alerts when issues are detected. By automating time-consuming network management processes, ProSight WAN Watch can knock hours off ordinary chores like making network diagrams, expanding your network, locating devices that need important software patches, or resolving performance issues. Read about the entire ProSight family of value-priced managed services for small and mid-size organizations.
Linux Consulting and UNIX/Windows Integration
If your company IT environment mixes Linux technology with Microsoft Windows, Progent can assist you to incorporate your servers into an efficient system that permits all your operating systems to coexist peacefully for easy management, seamless dataflow, high availability, high performance, and integrated security. If you are writing or testing Linux applications within an environment that includes Microsoft-powered servers, workstations, and applications, Progent offers full-service IT outsourcing that frees you to focus on your area of high-value expertise.
Get in Touch with a Progent Computer Support Expert
To learn how to access a Progent computer support expert for online or onsite help in , call 1-800-993-9400 or go to Online Computer Support.