For business computer networks located throughout the state of New Jersey, Progent's Microsoft and Cisco authorized engineers can deliver online help and troubleshooting to fix your computer network issues quickly and cost effectively. Progent has acquired world-class skills, software tools, and support databases to troubleshoot and fix computer network problems while avoiding the cost and time delays normally associated with on-site technical service dispatches.

If your New Jersey business is located beyond the larger urban areas such as Newark, Jersey City, Paterson,or Elizabeth, your local computer support options may be limited in expertise, or not available during an emergency. This can result in a office network that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progentís team of seasoned network engineers average more than ten years of real-world IT industry experience, in the trenches of network systems support, performing a broad variety of technical tasks for a extensive range of customers. This means you get not just the technical know how needed for the job, but a consultant with field proven methods for applying those skills to provide excellent network solutions.

Simple Sign-on and Billing Model
Progent makes it simple to be a client. Progent requires no complicated contracts, no minimum commitment, no retainers, and no minimum job fee for services provided during regular business hours. All consulting time is documented in detail and billed to the precise number of minutes used. By-the-minute billing eliminates situations where clients are charged big dollars for quick repairs. Your company is charged exclusively for the support you are provided.

Full Portfolio of Security Services
Progent's , CISSP, CISM, and ISSAP certified security engineers can help your company to perform complete security evaluations, recover quickly from virus attacks, set up firewalls, configure safe mechanisms for off-site and mobile access, install automated software for defense against viruses, spam, and email-borne attacks, and develop a corporate-wide security plan built around round-the-clock automated network monitoring.

MS Project Server Integration and Training
Progent's certified Microsoft Project Server experts can provide advanced remote and onsite support services for Microsoft Project Server 2010 as well as for all Microsoft products that work closely with Project Server 2010. Consulting services offered by Progent include Microsoft Project Professional integration, SharePoint 2013 design and deployment, SQL Server installation, Microsoft Exchange Server 2013 upgrade assistance and Exchange 2010 migration help, Excel 2010 development, and PowerPoint and Visio webinar classes. Progent can provide Cisco-certified CCIE engineers to help you to enhance your environment to support local, branch, at-home, and mobile users so they can use Project Server 2010 to collaborate securely and productively. Progent's security experts can assist you to adopt and police security workflows that safeguard sensitive project information without interfering with the productive sharing of authorized data.

Temporary CIO Services
Progent can supply organizations with an IT management professional who can act as a part-time Chief Information Officer. This experienced technology executive can provide strategic direction to help your company to integrate sensible IT products to enhance business operations so they align better with your business goals. Your business can create and install a well conceived IT plan without absorbing the expense of a full-time senior IT executive. Vital tasks Progent's temporary CIO can perform include strategic planning, establishing technology budgets, building models for TCO, reengineering workflows, reviewing contracts with suppliers, establishing security and compliance policies, monitoring service level agreements, streamlining data center management, computer desktop support solutions, patch management, and disaster recovery/business continuity planning.

Convenient Payment Methods
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment alternatives for emergency network support include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net terms are available for established accounts.

Broad and In-depth Expertise with Business Networks
Progentís group of close to 100 network experts means customers benefit from the leverage of more than a thousand years of combined background and shared knowledge to fix the most vexing IT problems. Progentís accredited network engineers have the experience to come up with fixes fast and implement them affordably.

Immediate Help for Urgent Issues
With Progentís emergency online computer support services, you can receive immediate assistance for problems that are causing network disruption. Online help does away with the lengthy delay and higher cost required for in-person computer service. For ordinary administration tasks, Progentís off-site support consultants can finish the majority of jobs within a few minutes of receiving a request, instead of forcing you to live with a problem for up to a day for on-premise help to show up.

Failover Server Clustering Consulting for Microsoft Windows Server 2008 and Windows Server 2012 R2
Progent offers Microsoft Windows Server 2012 clustering integration services, Microsoft Windows Server 2008 clustering support services, and Microsoft Windows 2003 clustering consulting to enable your business implement clustered server environments that can provide world-class availability, even for routine maintenance operations. This high-availability is feasible because a single server in a cluster can be brought off-line for maintenance work without impacting users. Clustering also allows support personnel to perform vital security enhancements during normal business hours without reducing user productivity.

Fast and Economical Remote Consulting and Support Nationwide
Progent has provided online or on-premise technical support service to businesses in each state in the U.S. Many of these clients have indicated their appreciation to Progent through testimonials to the excellence of Progent's support personnel. Check out Progent's customer testimonials to learn what people have said about the quality of Progent's network support services

Remote Server Monitoring with System Center Operations Manager
Progent offers a selection of network support packages based on System Center Operations Manager. Progent's remote, 24x7 network monitoring makes your computer network support proactive rather than crisis-based. By identifying potential problems before they result in network disruptions, Progent's server monitoring can keep your information network free of stressful and costly service interruptions.

Microsoft Dynamics GP Consultants
Progent can provide a MS Dynamics GP technical professional to help you to maintain and improve your Microsoft Great Plains-based management information system. Progent can also help you to plan and implement an efficient Dynamics GP upgrade from a legacy system so that you retain your data, improve your security, improve your reporting and analytics, leverage Microsoft Office compatibility, and reduce network disruption by designing and following an efficient upgrade plan.

MS SQL Server Application Programming
Progent's Microsoft-certified SQL Server developers can assist with the entire lifecycle of building and maintaining SQL Server-powered database applications. Progent adheres to leading practices within Microsoft's .NET architecture to create expandable, manageable custom applications and to finish application development projects on schedule and within your budget. Development expertise available from Progent for SQL Server applications includes specification of features and scope, logical and physical modeling, normalization, data integrity, T-SQL programming, software installation, storage management, performance optimization, backup/recovery strategies, clustering, replication, security and compliance, and fault tolerance.

Microsoft Windows Server 2012 Integration Services
Progent's certified Windows Server 2012 R2 consultants can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, develop test environments and migration strategies, tune your infrastructure for on-premise, multi-site, private or public cloud-based, and hybrid environments, train your IT support, team, develop an enterprise-wide security plan, automate IT management, help with creating applications, and generate and test a disaster recovery/business continuity plan.

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