For small office computer networks located in the state of New Jersey, Progent's Microsoft and Cisco certified consultants can deliver online help and troubleshooting to resolve your network systems problems fast and cost effectively. Progent has developed enterprise-class skills, advanced software utilities, and support databases to troubleshoot and fix network problems while avoiding the cost and time delays normally associated with on-site service dispatches.

If your New Jersey business is situated beyond the larger metro areas such as Newark, Jersey City, Paterson,or Elizabeth, your nearby network systems support options may be limited in skills, or not available during a crisis. This results in a office network that is unusable or causing efficiency loss due to technical issues going unresolved for too long. Progentís team of seasoned network professionals average more than ten years of real-world IT industry experience, in the trenches of computer network support, performing a large variety of technical projects for a broad range of clients. This means you get not only the technical know how needed for the task, but a consultant with field proven methods for applying that expertise to deliver efficient network solutions.

Online Consulting for Windows Server 2008 R2
Windows Server 2008 R2 is a major advance in making IT networks more secure and fault tolerant, simpler to virtualize and manage, faster, and able to offer an improved environment for web publishing. Progent's Microsoft Gold-certified Windows Server 2008 engineers can provide advanced, cost-effective online support to help your business benefit fully from the enhancements built into Microsoft Windows Server 2008 R2 by delivering Microsoft-certified consulting, technical support, training, administration, network monitoring, and security engineering expertise.

Application and Virtual Datacenter Hosting Services
Progent's Virtual Hosting support combines advanced virtualization technology, a state-of-the-art data center, plus the support experience of Progent's Microsoft Gold qualified engineering staff to provide small companies a complete IT outsourcing alternative that enhances network availability and protection, eliminates management overhead, and cuts costs. With Progent's Virtual Data Center Hosting structure, the customer owns the data, the operating systems, and the applications. Since the environment is virtualized, it can be moved instantly to a different hardware environment without lengthy and risky reinstallation. With Virtual Data Center Hosting, you are not held hostage to a specific hosting provider.

Eliminate Dependence on an Individual Freelance Consultant
By creating a partnership with a full-service IT support firm like Progent as opposed to an individual freelance consultant, your company is assured fast access to experienced experts whenever you need them. You no longer have to be concerned that illness, training, time off, or conflicting jobs with different clients will leave you with no support when you have an emergency.

Citrix Virtual Desktop Engineering Support
Desktop and application virtualization solutions offered by Citrix allow fast set up of new client computers, fast publication of new applications and updates, simplified desktop image control, immediate restoration after desktop hardware breakdown or loss, lower initial cost and extended usable life for desktop computers, consistent performance, tight control of security policies, and the ability to prevent critical business data from being taken from its authorized location. Progent's Citrix-certified XenDesktop engineers and Citrix XenApp specialists can help your IT staff to evaluate, test, install, administer, and support Citrix virtual Windows desktop and application products and can assist you with other virtualization solutions from Citrix by providing Citrix XenServer expertise and Citrix Essentials for Hyper-V support.

Microsoft SQL Server 2012 Consulting
Progent can provide the support of certified SQL Server 2012 consultants to assist you to evaluate the potential advantages of SQL Server 2012 for your business, set up pilot systems at your datacenter or at Progent's lab, plan and execute out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS platforms, and configure a cost-effective and secure IT infrastructure that lets you maximize the business benefit of SQL Server 2012.

Windows 7 Upgrade Services
Progent's certified Windows 7 upgrade engineers can assist you to pilot Windows 7 to confirm application and driver compatibility and to check its speed and stability operating in your environment. Progent can also help you to evaluate the likely strategic benefits of adopting Microsoft Windows 7. If you decide that Windows 7 makes sense for your business, Progent can assist you to design and execute a non-disruptive deployment of Microsoft Windows 7 from a an older release of Microsoft Windows.

Microsoft Virtual Desktop Consulting
Microsoft's virtual desktop solutions lower the work required for network managers to deploy applications so that they are standardized across an entire user base, provide the power to control access to business information, and allow quick deployment of new or updated workstations. With Microsoft Windows Server 2008 R2, the Terminal Services tool has been revamped and renamed Remote Desktop Services (RDS). Microsoft's new Virtual Desktop Infrastructure that powers Remote Desktop Services streamlines desktop connectivity, improves responsiveness, strengthens security, centralizes management, and offers an almost seamless client environment. Progent's desktop virtualization consultants can help your company to assess the business benefits of Microsoft's desktop virtualization technologies, set up pilot and production environments, optimize your network infrastructure to accommodate virtual clients efficiently, evaluate and remediate security problems, and train your network managers to follow best practices to achieve maximum payback from desktop virtualization.

Progent is a Microsoft Gold Certified Partner
Progent has been authorized by Microsoft as a Gold Certified Partner, an honor given exclusively to the top tier of organizations that work closely with Microsoft, have proven their IT expertise, and have confirmed client references. Gold Certified Partners must maintain large staffs of IT professionals who have undergone comprehensive certification testing. Microsoft Gold Partners are provided access to special support and training opportunities from Microsoft and early exposure to beta software for training and evaluation purposes.

Easy Engagement and Billing Model
Progent has made it easy to become a customer. Progent requires no complex contracts, no minimum commitment, no retainers, and no minimum job fee for services performed during regular working hours. All service time is fully documented and invoiced to the actual minutes utilized. By-the-minute invoicing avoids situations in which customers pay big dollars for fast repairs. Your company is billed exclusively for the services you receive.

Cisco IOS Update Support
If your network includes Cisco Systems routers, you could be using an outdated release of Cisco IOS, the network OS used in almost every Cisco router and current Cisco switches. Cisco often publishes updates to IOS in order to correct bugs, shore up security gaps, or add functionality. However, upgrading Cisco IOS and other Cisco control software can be tricky, depending upon your Cisco device and your system environment. As an example, there could be limitations of local RAM that could cause a new software version to operate incorrectly. Progent's Cisco CCIE network engineers offer a wide variety of support services related to updating Cisco IOS or other Cisco OS like IOS EX or CallManager. Progent can perform audits of your Cisco software, propose appropriate upgrades, prepare Cisco appliances, transfer images, activate and verify your Cisco software, optimize performance, resolve issues, and train your IT staff how to get the benefits of all significant new functions.

Linux Support Services and Windows/Linux Integration
If your small business network mixes Linux technology with Windows, Progent can assist you to incorporate your servers into an efficient system that allows all your platforms to coexist peacefully for simpler administration, transparent dataflow, high availability, enhanced throughput, and tight security. If you are writing or testing Linux applications on a network that incorporates Microsoft-based servers, workstations, and application software, Progent offers comprehensive support outsourcing that allows you to focus on your area of expertise.

Anti-Virus and Anti-Spam Protection via Outsourced Services
Progent has partnered with Postini to offer a cost effective, comprehensive package to keep your company email safe from spam and malware. E-Mail Guard is a managed service based on Postiniís Perimeter Manager technology that takes care of the security and management of company email by delivering continuously upgraded spam and virus filtering, email content filtering, and protection against email-based directory harvest and denial of service attacks. E-Mail Guard also provides monitoring, reporting, and content management tools as well as outbound filtering to help you to troubleshoot your email system and specify and enforce company email policy.

Affordable Support Solutions
Many small organizations utilize flawed metrics when searching for a computer consultant. Cost per hour is seldom a good measure for value. A consultant with inadequate technical background can take many times longer to perform the identical task than an experienced Information Technology professional. As an example, billing a third less per hour, but taking three times longer for the same task is not a bargain. Still worse, a badly architected or configured IT environment that is undependable and hard to manage or upgrade can cost an organization many times over its initial price because of lost productivity. Progent's client testimonials from satisfied businesses across the U.S. indicate the efficiency of Progent's service model and the expertise of Progent's team of IT professionals.

Web Site Development Services
If you need to revamp your corporate Web site, create internal web sites for applications like human resources or employee education, establish a standout Web presence for a new venture, or create world-class, data-driven web applications, Progent can provide talented and seasoned web architects and developers. Progent's experts can also assist your company to support your web solutions by building and maintaining a protected, dependable server and communications infrastructure featuring remote and mobile access. Services available through Progent's Experts Team include web design, web project management, Microsoft .ASP and .NET programming, graphics design, and 1-on-1 training for popular web authoring platforms. For database-intensive web applications, Progent can provide the services of SQL Server developers, Oracle developers and DBAs, and MySQL consultants.

Exchange 2013 Migration Support
Progent can provide expert Microsoft Exchange 2013 migration support services including ROI evaluation, outsourced or co-sourced project management services, site readiness preparation, specification of all new software and hardware needed, setting up your Active Directory forest and domains to work optimally with your Exchange Server 2013 solution, configuring Database Availability Groups that deliver maximum availability to your mailbox servers, system verification at a client's location or at Progent's testing lab, managing transitional coexistence of Exchange Server 2013 and older editions of Exchange, implementation of the production Exchange environment, deactivating the old system, and training for client's IT staff and end users.

MS SQL Server Application Programming
Progent's Microsoft-certified SQL Server developers can help with every phase of building and maintaining SQL Server-powered applications. Progent follows industry best practices using Microsoft's MSF Framework to create expandable, easy-to-manage custom applications and to complete application development projects on time and on budget. Software development expertise offered by Progent for Microsoft SQL Server environments includes functional specs, logical and physical modeling, normalization, data integrity, T-SQL coding, software installation, storage management, tuning, backup/recovery strategies, clustering and virtualization, synchronization, security and compliance, and fault tolerance.

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