For business network systems located within the state of New Jersey, Progent's Microsoft and Cisco authorized engineers can deliver remote phone help and remote troubleshooting to solve your computer system issues fast and cost effectively. Progent has acquired world-class skills, advanced software tools, and support databases to identify and repair computer network problems while avoiding the high cost and delays normally associated with onsite service dispatches.

If your New Jersey organization is situated beyond the larger metro areas such as Newark, Jersey City, Paterson,or Elizabeth, your local network support choices may be limited in expertise, or not available during an emergency. This can result in a office network that is unpredictable or causing efficiency loss due to technical issues persisting for too long. Progentís staff of network consultants average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a wide range of technical tasks for a broad range of clients. This means you get not only the technical skills needed for the job, but a professional with field proven methods for applying those skills to provide excellent network solutions.

Broad and In-depth Knowledge of Business Information Networks
Progentís team of more than 80 computer network experts means clients can take advantage of the leverage of over 1,000 years of cumulative experience and collective knowledge to fix the most troublesome system problems. Progentís certified network engineers have the know-how to identify solutions quickly and implement them affordably.

Juniper Networks Consulting Services
Progent's Juniper Networks-certified network consultants can help your company to design and implement Juniper Firewall/VPN technology, optimize and support your infrastructure, and upgrade efficiently from outdated equipment to the latest releases. Progent's Junos OS consultants can provide support for Juniper's premiere network operating system to help you to streamline the administration and improve the protection of your Juniper Networks VPN appliances, firewalls, and switches. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist organizations manage environments that include a combination of Juniper's software platforms.

Full Range of Security Consulting Services
Progent's , CISSP, CISM, and ISSAP certified security consultants can help you to perform comprehensive security evaluations, restore operations rapidly from virus and worm attacks, set up firewalls, set up safe techniques for off-site and mobile access, install advanced software for protection against viruses, spam, and directory harvest attacks, and craft a corporate-wide security plan built around 24x7 automated network monitoring.

Wireless Site Survey
Progentís Wireless Site Survey helps you to design and install a 802.11a wireless network optimized for your environment, providing you a WLAN that delivers the coverage, speed, capacity, Quality of Service, security, and hand-off ability your company needs. Progent's Wireless Site Survey services are available either as an economical remote service or as a more comprehensive onsite service. Progentís on-premise survey includes onsite walkthroughs, spectrum and security audits of your current WLAN, evaluation of your buildingís layout, testing for radio frequency interference, RF propagation modeling, identification of optimum locations for client-specified Wireless Access Points (WAPs) such as Cisco and Apple AirPort equipment, and a detailed document describing a new WLAN.

Windows 8 Integration Services
Progent's certified Windows 8 experts can deliver a range of network consulting services to assist organizations of all sizes to deploy, administer, and support networks that incorporate workstations, laptops, tablets, or Windows phones powered by Windows 8. For enterprises, Progent's senior project managers can help set up test environments to evaluate Microsoft Windows 8 and develop and execute Windows 8 migration plans following leading practices.

Comprehensive Support Services for Systems at Colocation Sites
There are several hundred enterprise-grade colocation centers in the San Francisco Bay Area and larger metropolitan areas across the United States, and Progent's Internet data center consulting team can enhance your systemís reliability and performance by helping you select a remote data center site that meets the individual requirements of your business including geographic location, space, communications, budget, and value-added features and services. Progentís colocation center support services are intended for businesses with hardware located at co-location hosting facilities and in need of timely on-site assistance at the colocation facility as well as online help from Microsoft and Cisco certified experts. Progent offers a selection of colo center consulting services including network topology evaluation, Windows and Linux server integration and maintenance, troubleshooting for server and telecommunications networking, development and deployment of fault tolerant systems, architecting and implementing layered security defenses, firewall configuration and support, configuring load balancing solutions, and planning fault tolerant server and storage cluster systems.

Collaborative Approach to Support and Problem Escalation
Information technologies have become ever more sophisticated. At the same time, typical small business computer networks include products from dozens of different manufactures. This makes computer integration and support increasingly difficult. It is unfeasible for even the most capable engineer to have in-depth familiarity in all aspects of information technology, or extensive hands-on experience in the enormous range of brands, models, and updates that small businesses include in their information networks. Progent utilizes a collaborative methodology to computer support and depends on application experts to bring in-depth skills when necessary to fix complex problems efficiently, at the lowest expense to you.

Data Backup/Restore Expertise
Progent's backup and restore engineers can provide help for a broad range of products and technologies that provide solutions for backing up Windows, Mac, and Linux/UNIX servers and desktops plus notebooks and handhelds. Progent can provide help for leading backup products including Acronis, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take, Mozy, Retrospect, Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent can help you to design, enhance, or maintain backup solutions for a variety of topologies including on-premise, edge to datacenter, cloud-based, or hybrid.

Cost-effective Network Support Solutions
Many small companies utilize flawed metrics when shopping for a computer network consultant. Cost per hour is seldom a good measure for value. A consultant with inadequate technical background can take several times longer to perform the same task than a seasoned IT expert. For example, billing a third less per hour, but taking three times as long for the same task is not a deal. Even worse, a poorly designed or implemented network environment that is unstable and hard to manage or upgrade can cost a business many times more than its initial price due to lost productivity. Progent's client testimonials from satisfied businesses throughout the United States confirm the efficiency of Progent's support model and the expertise of Progent's team of IT professionals.

Microsoft SharePoint Support
Progent's Microsoft-authorized Microsoft SharePoint 2010 engineers and SharePoint Server 2007 experts can show you how to evaluate the business justification for implementing the current version of SharePoint, consult with you on the appropriate version of SharePoint Server for your application, offer setup and deployment services, help you to install MS SQL Server as a back-end database, improve your network integrity, integrate your standard and custom application software to work with Microsoft SharePoint, develop a comprehensive security plan that includes portal solutions, and deliver troubleshooting and Helpdesk services.

Office Access Database Application Development
Progent's Microsoft certified Access database developers offer affordable online consulting services for Microsoft Access that includes advanced assistance for Access application development, migration, and troubleshooting. Progent also offers custom online classes for Office Access programming and database management and can help your company to design, build, and maintain a reliable, efficient, and secure network environment for your Access applications.

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