For business networks located throughout the state of New Jersey, Progent's Microsoft and Cisco qualified professionals can deliver remote phone help and remote troubleshooting to resolve your computer network troubles quickly and cost effectively. Progent has developed enterprise-level skills, sophisticated tools, and support databases to identify and repair computer network problems without the expense and delays normally associated with onsite service calls.

If your New Jersey small business is situated beyond the larger metropolitan areas such as Newark, Jersey City, Paterson,or Elizabeth, your local network support options may be limited in technical expertise, or unavailable during urgent situations. This results in a office network that is unusable or causing wasted time due to technical issues going unresolved for too long. Progentís group of expert network professionals average more than twelve years of real-world IT industry experience, in the trenches of network support, performing a wide variety of technical tasks for a extensive range of customers. This means you obtain not only the technical expertise needed for the task, but a consultant with field proven methods for applying that expertise to provide efficient network solutions.

Disaster Recovery/Business Continuity Planning Support Services
Progent's disaster recovery consulting experts can help you create a disaster recovery plan in case of a catastrophic system failure. Progent can help you develop a complete disaster recovery solution that incorporates periodic disaster recovery assessments and drills so that after a disaster happens, you minimize network downtime. Progent's Microsoft and Cisco-certified professionals can also assist your company to build an affordable, high-availability network architecture that addresses reliability issues involving a wide array of network technologies and procedures. Progent's business continuity specialists can help you to prepare for the broader problems associated with keeping your business running following a disaster by taking into account not only IT concerns but other issues such as notifying critical personnel, locating temporary work space, accessing replacement transportation, finding substitute employees, and submitting regulatory documents.

SQL Server 2012 Support Services
Progent can provide the support of certified SQL Server 2012 consultants as well as seasoned database application programmers, database administrators, project management experts, Cisco-certified network architects, business continuity specialists, and data security professionals to assist your business to maintain your Microsoft SQL Server 2012 solution and configure a cost-effective and safe IT infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012. Progent can also assist your organization to migrate to SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2012.

Immediate Support for Urgent Issues
With Progentís urgent remote network troubleshooting services, your company can receive instant help for problems that are causing network disruption. Remote help does away with the long wait and higher cost required for in-person network help. For typical network administration tasks, Progentís remote support engineers can perform the majority of jobs within minutes of a request, rather than forcing your company to wait for hours for on-site help to arrive.

Progent's Online Consulting, Development and Training Support for Office Excel and Microsoft Office 365 Excel
Progent's Microsoft-certified Excel and Office 365 Excel application consultants offer a wide range of remote support services to help you to plan, develop, test, deploy, administer, and troubleshoot business applications based on any release of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can help you to migrate your legacy Excel solutions to the latest versions of Excel, integrate Excel with iOS and Android mobile devices, and identify and fix compatibility issues between different releases of Excel. Progent can provide as-needed help to clients looking for a quick solution to a stubborn issue related to Office Excel and Progent can also provide comprehensive project management support for upgrading or developing line-of-business application software built on Office Excel. Progent's cost-effective webinar training classes for Excel can be customized to address the special requirements of individual users or groups.

Simple Sign-on and Pricing Structure
Progent makes it easy to be a client. Progent requests no complicated contracts, no minimum commitments, no retainers, and no minimum support time for services provided during regular working hours. All service time is documented in detail and billed to the precise number of minutes utilized. Per-minute billing eliminates scenarios in which customers are charged major dollars for fast fixes. Your company is charged only for the services you get.

Microsoft Desktop Virtualization Support
Microsoft's virtual desktop technologies reduce the effort required for IT managers to set up applications so they are consistent throughout a corporate workforce, provide the ability to control access to business information, and enable quick installation of additional or upgraded workstations. In Windows Server 2008 R2, the Terminal Services utility has been revamped and renamed Remote Desktop Services or RDS. Microsoft's innovative VDI infrastructure behind RDS simplifies desktop access, enhances responsiveness, strengthens data security, unifies administration, and provides a nearly seamless user environment. Progent's Windows Server 2008 R2 consultants can assist you to evaluate the business benefits of Microsoft's desktop virtualization solutions, set up test and production deployments, optimize your network infrastructure to support virtual desktops effectively, assess and resolve security problems, and educate your network administrators to utilize industry best practices to achieve a fast ROI from client virtualization.

Microsoft Office Access Application Development
Progent's Office Access consulting experts offer economical remote consulting services for all releases of Microsoft Access including desktop and browser-based versions and offers expert help for application development, database conversion, performance optimization, BI reporting, and maintenance. Progent also can provide custom online training for Access application development and DBA services.

Microsoft Windows Server 2016 Hyper-V Hybrid Cloud Solutions
Windows Hyper-V 2016 incorporates core technologies initially designed for and proven on Microsoft Azure, one of the world's largest public clouds. This dramatically enhances the ability of the Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing security, uptime, expandability, manageability, dependability and disaster recovery. Progentís Microsoft Gold-certified Windows Server 2016 Hyper-V experts can help you to assess the advantages of Hyper-V 2016 for your business, set up test systems to verify the ability of Hyper-V 2016 to run your critical workloads, plan an efficient network topology for a cloud-based or hybrid deployment, create and execute a smooth upgrade plan, train your IT management and technical support staff, and deliver as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 investment delivers maximum business value.

Microsoft Office 365 Exchange Online Integration with On-premises Exchange
Microsoft supports seamless hybrid networks that integrate Office 365 Exchange Online and on-premises installations of Exchange. This permits you to have specific Exchange mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft Gold-certified Exchange consulting team can help your organization with any facet of designing, implementing and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange consultants can provide as-needed support to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is completed on schedule and within budget. To find out more about Progent's online consulting services for integrating Office 365 and on-premises Exchange environments, see Office 365 integration solutions with on-premises Exchange.

Cisco ASA and PIX Firewall and Firepower Services Expertise
The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more performance than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-qualified CCIE network experts can assist you to maintain your legacy PIX or Cisco ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite support for ASA 5500-X firewalls with Firepower Services and can help your business to plan, deploy, tune, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.

Dynamics GP (formerly Great Plains) Consulting Services
Progent can provide a Microsoft Dynamics GP (Great Plains) consulting expert to assist your company to support and enhance your Microsoft Great Plains-based management information system. Progent can also help you to architect and deploy an efficient Dynamics GP migration from an older accounting package so that you retain your information, increase your protection, extend your reporting and analytics, take full advantage of Microsoft Office compatibility, and minimize network impacts by designing and completing an efficient upgrade strategy.

Planning, Integration and Support Services for System center 2012 R2
Progent's System Center consultants have over a decade of experience deploying, maintaining and troubleshooting the key platforms that make up Microsoft System Center and can assist you to plan, deploy, support, and fix your System Center ecosystem to maximize the uptime and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent can assist your organization to upgrade to the current version of System Center from an earlier release or from a third-party IT management solution to provide the advantages of enterprise-class deployment, automation, security, plus infrastructure and critical application performance monitoring.

Extended Hours Online Support
Progent's economical extended hours online technical support program offers clients round-the-clock availability of remote technical support from Progent's TRC. Services available outside normal work hours include resolving problems with Microsoft-based server products, Windows desktop troubleshooting, help with Microsoft Office applications, network and system backup/restore, and fundamental routing and switching help for Cisco networking products.

Talk to a Progent Computer Consultant
To see how to contact a Progent computer consultant for online or onsite help in , phone 1-800-993-9400 or visit Online Computer Help.














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