For business computer networks located throughout the state of New Jersey, Progent's Microsoft and Cisco authorized engineers can deliver online help and troubleshooting to fix your computer network issues quickly and cost effectively. Progent has acquired world-class skills, software tools, and support databases to troubleshoot and fix computer network problems while avoiding the cost and time delays normally associated with on-site technical service dispatches.

If your New Jersey business is located beyond the larger urban areas such as Newark, Jersey City, Paterson,or Elizabeth, your local computer support options may be limited in expertise, or not available during an emergency. This can result in a office network that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progentís team of seasoned network engineers average more than ten years of real-world IT industry experience, in the trenches of network systems support, performing a broad variety of technical tasks for a extensive range of customers. This means you get not just the technical know how needed for the job, but a consultant with field proven methods for applying those skills to provide excellent network solutions.

Simple Sign-on and Billing Model
Progent makes it simple to be a client. Progent requires no complicated contracts, no minimum commitment, no retainers, and no minimum job fee for services provided during regular business hours. All consulting time is documented in detail and billed to the precise number of minutes used. By-the-minute billing eliminates situations where clients are charged big dollars for quick repairs. Your company is charged exclusively for the support you are provided.

Full Portfolio of Security Services
Progent's , CISSP, CISM, and ISSAP certified security engineers can help your company to perform complete security evaluations, recover quickly from virus attacks, set up firewalls, configure safe mechanisms for off-site and mobile access, install automated software for defense against viruses, spam, and email-borne attacks, and develop a corporate-wide security plan built around round-the-clock automated network monitoring.

MS Project Server Integration and Training
Progent's certified Microsoft Project Server experts can provide advanced remote and onsite support services for Microsoft Project Server 2010 as well as for all Microsoft products that work closely with Project Server 2010. Consulting services offered by Progent include Microsoft Project Professional integration, SharePoint 2013 design and deployment, SQL Server installation, Microsoft Exchange Server 2013 upgrade assistance and Exchange 2010 migration help, Excel 2010 development, and PowerPoint and Visio webinar classes. Progent can provide Cisco-certified CCIE engineers to help you to enhance your environment to support local, branch, at-home, and mobile users so they can use Project Server 2010 to collaborate securely and productively. Progent's security experts can assist you to adopt and police security workflows that safeguard sensitive project information without interfering with the productive sharing of authorized data.

Temporary CIO Services
Progent can supply organizations with an IT management professional who can act as a part-time Chief Information Officer. This experienced technology executive can provide strategic direction to help your company to integrate sensible IT products to enhance business operations so they align better with your business goals. Your business can create and install a well conceived IT plan without absorbing the expense of a full-time senior IT executive. Vital tasks Progent's temporary CIO can perform include strategic planning, establishing technology budgets, building models for TCO, reengineering workflows, reviewing contracts with suppliers, establishing security and compliance policies, monitoring service level agreements, streamlining data center management, computer desktop support solutions, patch management, and disaster recovery/business continuity planning.

Convenient Payment Methods
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment alternatives for emergency network support include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net terms are available for established accounts.

Broad and In-depth Expertise with Business Networks
Progentís group of close to 100 network experts means customers benefit from the leverage of more than a thousand years of combined background and shared knowledge to fix the most vexing IT problems. Progentís accredited network engineers have the experience to come up with fixes fast and implement them affordably.

Immediate Help for Urgent Issues
With Progentís emergency online computer support services, you can receive immediate assistance for problems that are causing network disruption. Online help does away with the lengthy delay and higher cost required for in-person computer service. For ordinary administration tasks, Progentís off-site support consultants can finish the majority of jobs within a few minutes of receiving a request, instead of forcing you to live with a problem for up to a day for on-premise help to show up.

Virtualization Expertise
Virtualization techniques enable businesses to operate multiple virtual machines on one physical computer. Typical usage scenarios for virtualization are resource consolidation, inexpensive platforms for programs that require older operating systems, and economical segregation of software programming or testing environments from production systems. Progent's virtualization technology engineers offer Windows Server 2008 Hyper-V Virtualization help, Windows Server 2012 R2 virtual networking expertise, VMware vSphere virtual processor expertise, and Citrix XenServer virtual server support. Progent can deploy virtual servers to maximize performance, reliability and manageability while at the same time cutting costs; suggest and verify business recovery strategies that minimize productivity loss in case of a catastrophic failure; and provide continuing support, troubleshooting, and engineering services as virtualization technology evolves.

Immediate and Affordable Remote Support Nationwide
Progent has delivered online or onsite IT support help to businesses in every state in the country. Many of these customers have indicated their appreciation to Progent through testimonials to the quality of Progent's support staff. Check out Progent's client testimonials to see what they have said about the high level of Progent's network support services

Advanced Server Monitoring with System Center Operations Manager
Progent offers a range of network maintenance packages built on System Center Operations Manager. Progent's remote, 24x7 server monitoring makes your computer support proactive rather than crisis-based. By anticipating potential issues before they cause system disruptions, Progent's automated server monitoring can keep your network environment free of stressful and expensive service interruptions.

Microsoft Dynamics GP (Great Plains) Support
Progent can provide a Microsoft Dynamics GP technical professional to assist you to support and enhance your Microsoft Dynamics Great Plains-powered business information system. Progent can also help you to design and deploy an efficient Microsoft Dynamics GP migration from a legacy accounting package so that you preserve your data, enhance your security, extend your financial reporting and management analytics, take full advantage of Microsoft Office compatibility, and minimize business impacts by planning and completing an efficient migration strategy.

MS SQL Server Software Development
Progent's Microsoft-certified SQL Server application programmers can help with all stages of building and managing SQL Server-powered applications. Progent follows industry best practices using Microsoft's MSF Framework to create scalable, easy-to-manage line-of-business applications and to finish application development projects on time and within your budget. Software development expertise offered by Progent for SQL Server applications includes requirements analysis, database modeling, normalization, data integrity, T-SQL programming, software installation, capacity planning, tuning, backup and restoration, clustering, replication, security, and disaster recovery/business continuity planning.

Windows Server 2012 Migration and Support
Progent's certified Windows Server 2012 R2 consulting experts can help you to evaluate the benefits of Windows Server 2012 R2 for your organization, develop test environments and rollout strategies, tune your network for on-premise, multi-site, cloud-based, and hybrid datacenters, educate your IT management, team, develop a corporate-wide security strategy, streamline network administration, assist with creating applications, and build and validate a disaster recovery/business continuity plan.

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