For office networks located throughout the state of New Jersey, Progent's Microsoft qualified consultants can provide phone support and remote troubleshooting to repair your network systems problems quickly and affordably. Progent has acquired enterprise-level skills, advanced software utilities, and support knowledge bases to identify and resolve network problems without the cost and time delays associated with onsite service visits.

If your New Jersey small business is located beyond the larger metro areas such as Newark, Jersey City, Paterson,or Elizabeth, your local network systems support options may be limited in technical capability, or unavailable during urgent situations. This results in a network that is unpredictable or causing wasted time due to technical issues continuing for too long. Progentís staff of field proven network engineers average more than 12 years of real-world IT industry experience, in the trenches of IT support, performing a broad variety of technical tasks for a varied range of clients. This means you obtain not only the technical know how needed for the job, but a professional with demonstrated methods for applying those skills to provide efficient network solutions.

Temporary CIO Support Services
Progent can supply organizations with an IT management professional who can function as a temporary or part-time Chief Information Officer. This veteran IT officer can provide strategic direction to help you to deploy appropriate IT products to enhance business processes so they align better with your corporate objectives. Your business can develop and install a well thought out IT strategy without incurring the expense of a full-time senior IT executive. Critical services Progent's part-time CIO can perform include strategic planning, planning IT budgets, creating and tracking models for TCO, reengineering business processes, negotiating with suppliers, defining security policies, business impact analysis, automating network administration, desktop management solutions, patch management, and business continuity planning.

PC Desktop Support Services
Progent's desktop support team can assist you to set up desktop computers, laptops, or handheld devices as needed or assist your business to design and execute a large-scale move to a current edition of an operating system or a new version of an important desktop program. Progent's Microsoft-certified PC specialists can configure titles from the Office family of productivity products or Microsoft Dynamics financial and customer relationship products on your workstations so they interact efficiently with all Microsoft programs, software from third-party publishers, database servers, and key services network-wide. As an example, Progent can configure Microsoft Outlook on a desktop or notebook to match both the usage profile of your employee and the security requirements of your company. Progent can also provide on-line and on-site troubleshooting services for workstations.

Citrix Desktop Virtualization Support Services
Desktop virtualization platforms from Citrix allow fast set up of new client computers, rapid publication of new applications, streamlined desktop image management, quick recovery from client hardware breakdown or loss, reduced initial cost and longer usable life for client computers, predictable performance, centralized control and enforcement of security policies, and the ability to keep critical corporate or government information from leaving the data center. Progent's Citrix-certified XenDesktop consultants and XenApp specialists can help your IT staff to evaluate, test, deploy, manage, and support Citrix virtual Windows desktop technology and can help you manage and support additional virtualization solutions from Citrix by offering XenServer consulting services and Citrix Essentials for Hyper-V integration.

BI Reporting Consulting and Troubleshooting
Progentís BI reporting consultants offer online and on premises expertise to help you with any phase of business intelligence reporting ranging from debugging or enhancing reports to planning and deploying an advanced business intelligence environment. Progent's management reporting consultants can assist your company to support your existing reporting environment, assist you to upgrade reports and databases from a discontinued reporting platform to a modern solution, and provide as-needed remote training tailored to your specific needs. Progentís management reporting and analytics consultants offer experience in all popular BI reporting tools including Microsoft's SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot and Power View, and Report Designer.

Google Android Smartphone Integration
Progent's Android smartphone and tablet integration consultants have years of background providing online and onsite assistance for businesses of all sizes who need to integrate Android phones into their information networks so that mobile clients can be productive from virtually anywhere. Progent has the range of know-how to solve network problems that involve multiple vendors and that represent a combination of older and up-to-date technology. Progent offers budget-friendly online expertise to assist you with any stage of designing, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed technical support to help you to handle especially stubborn IT issues, or Progent can provide comprehensive project management support to help you finish major network projects on schedule and within budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and can provide expertise with all major operating systems, apps, management utilities and hardware infrastructure. Progent also can provide specialized group or one-on-one training sessions to help you manage and use Android phones securely and productively.

Private Cloud Hosting Services
Progent's Private Cloud Hosting service combines proven virtual server technology, a world-class datacenter facility, and the support experience of Progent's Microsoft Gold qualified engineering team to give small companies a complete network outsourcing alternative that improves system dependability and security, eliminates administrative hassle, and lowers expenses. With Progent's Private Cloud Hosting model, the customer retains ownership of the data, the OS platforms, and the software applications. Since the system is virtualized, it can be moved immediately to a new hardware host without lengthy and chancy reconfiguration. With Private Cloud hosting, your network is not kept captive to a single hosting service.

Online Support for Microsoft and Cisco-based Networking Environments
Progentís Technical Response Center offers expert remote support for Microsoft Windows and Cisco-based networks Nationwide. Progent's certified professionals have the knowledge and experience to assist you to analyze and solve complex network problems quickly and affordably. The breadth of technical expertise represented by Progent's team of consultants makes it possible to escalate even the most challenging issues to appropriate subject matter experts as required. Whether you require one-time phone support and online troubleshooting or continuing availability of a Helpdesk Call Center, Progent's experts can provide your company with enterprise-level expertise without the high cost and administrative overhead of running a large in-house IT group.

Linux Support Services and Windows/Linux Integration
If your business IT environment mixes Linux technology with Microsoft Windows, Progent can help you to incorporate your servers into a cohesive network that allows all your platforms to coexist for simpler management, transparent data exchange, high availability, enhanced performance, and integrated security. If you are writing or testing Linux based-software within an environment that includes Microsoft-powered servers, desktops, and applications, Progent offers full-service IT outsourcing that allows you to concentrate on your area of high-value expertise.

Office Access Software Development
Progent's Microsoft Access consulting experts offer economical online support for all editions of Office Access including desktop and browser-based versions and offers expert support for Access application development, database migration, performance optimization, BI reporting, and troubleshooting. Progent also can provide custom webinar classes for Access development and database management.

Progent's Consulting Services for SQL Server 2014
Microsoft SQL Server 2014 incorporates major enhancements in critical areas such as speed, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that works transparently across all types of applications including Online Transaction Processing, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and on-premises services including planning, deployment, administration, troubleshooting, and software development expertise to enable organizations of any size to achieve fast return from their SQL Server 2014 investment. In case your organization is already running Microsoft SQL Server 2014, Progent can assist you to carry out a smooth transition to SQL Server 2016.

Extended Hours Online Support
Progent's affordable extended hours remote technical support program provides clients 24x7 access to remote support from Progent's TRC. Services available outside normal business hours include resolving problems with Microsoft-based servers, Windows desktop support, help with Microsoft Office applications, system backup and recovery, and basic routing and switching support for Cisco technology.

Fast and Affordable Online Consulting and Support Throughout the U.S.
Progent has provided online or on-premises IT consulting help to organizations in every state in the United States. Many of these clients have indicated their high regard for Progent via testimonials to the excellence of Progent's support personnel. Take a look at Progent's customer testimonials to learn what people say about the high level of Progent's network support services

Get in Touch with a Progent Computer Support Expert
To learn how you can get in touch with a Progent computer support expert for remote or onsite expertise in , call 1-800-993-9400 or visit Remote Network Support.














© 2002- 2017 Progent Corporation. All rights reserved.