For small business network systems located throughout the state of New Jersey, Progent's Microsoft and Cisco authorized consultants can provide phone support and troubleshooting to solve your computer system problems quickly and affordably. Progent has acquired world-class skills, software utilities, and support databases to troubleshoot and fix IT problems while avoiding the expense and delays normally associated with in-person technical service visits.

If your New Jersey company is located outside of the larger metropolitan areas such as Newark, Jersey City, Paterson,or Elizabeth, your local computer network support options may be limited in technical expertise, or unavailable during an emergency. This can result in a computer network that is unusable or causing wasted time due to technical issues persisting for too long. Progent’s staff of field proven network engineers average more than 10 years of real-world industry experience, in the trenches of network support, performing a large range of technical projects for a extensive range of customers. This means you obtain not only the technical know how needed for the task, but an expert with field proven methods for applying those skills to assist with efficient network solutions.

Apple iPhone and iPad Integration
Progent's iPhone and iPad integration consultants can provide cost-effective online assistance to assist your business to plan, deploy, and troubleshoot any aspect of your iPhone and Windows integration efforts and is available for quick tasks to help you through specific technical roadblocks or long-term engagements to help you complete large-scale initiatives on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid networks and can help you create or maintain a highly available, secure and scalable network infrastructure that aligns with your mode of computing. Progent can also provide online and onsite training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, team-oriented environment that maximizes the business value of your IT system.

Easy Payment via Credit Card
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment options for emergency network assistance include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net terms are available for regular business accounts.

Online Support for Windows Server 2008 R2
Windows Server 2008 R2 represents a major step forward in making IT systems more protected and fault tolerant, easier to virtualize and manage, more expandable, and able to offer a better environment for web publishing. Progent's Microsoft Gold-certified Windows Server 2008 professionals can deliver expert, affordable online support to assist your business benefit fully from the enhancements incorporated into Windows Server 2008 R2 by providing consulting, tech support, education, administration, network monitoring, and security expertise.

Progent's Consulting, Development and Training Services for Microsoft Office Excel and Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants offer a broad variety of remote support services to help you to plan, program, test, install, manage, and troubleshoot business applications based on any version of Excel, including Excel 2016 and Office 365 Excel. Progent can assist you to move your legacy Excel applications to the latest releases of Excel, integrate Excel with iOS and Android smart phones and tablets, and fix compatibility issues between various releases of Excel. Progent can provide on-demand help to clients looking for a fast solution to a stubborn problem associated with Excel and Progent can also provide comprehensive project management support for migrating or developing mission-critical applications built on Excel. Progent's cost-effective online training for Office Excel can be customized to meet the needs of individual users or teams.

Live Online Training Classes for Popular Desktop Applications
Progent provides live online instruction for a range of client programs and operating systems including Excel, Word, Publisher, Outlook, Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10 and Windows 8. Live online education offers the advantages of traditional classroom sessions, such as instant communication between clients and trainers, but avoids the expenses of transportation and the hassle of trying to synchronize the availability of multiple trainees.

Progent is a Gold Certified Partner with Microsoft
Progent has been designated by Microsoft as a Gold Certified Partner, a qualification given only to the highest class of companies that operate closely with Microsoft, have demonstrated advanced technical skills, and have verified client references. Gold Certified Partners must maintain large staffs of Information Technology experts who have undertaken comprehensive certification testing. Microsoft Gold Partners are provided access to special support and training programs from Microsoft and early exposure to new software for training and study purposes.

Part-time Chief Information Officer Support Services
Progent can provide companies with an IT management professional who can act as a part-time Chief Information Officer. This veteran technology officer can provide strategic direction to help your company to deploy appropriate technology to improve business processes so they match better with your business goals. Your company can create and implement a well conceived IT strategy without incurring the cost of a full-time Chief Information Officer. Critical tasks Progent's part-time CIO can carry out include growth strategies, establishing technology budgets, creating models for TCO, optimizing workflows, reviewing contracts with suppliers, defining security and compliance standards, cash flow management, automating data center management, computer desktop management solutions, patch control, and disaster recovery/business continuity preparedness.

The Progent Test Lab at the Herakles/QTS Data Center
The Progent Test and Training Lab at the Herakles/QTS Data Center in Sacramento, California includes a collection of dedicated servers and network support infrastructure intended to be used online or on site to facilitate piloting, assessments, capacity testing, troubleshooting, business continuity planning, training, and additional purposes to help Progent's clients succeed with large-scale projects.

Virtualization Support
Virtualization technologies enable IT organizations to run multiple virtual servers on one physical computer. Common usage scenarios for virtualization are hardware consolidation, low-cost platforms for programs that require outdated OS software, and economical isolation of software programming or pilot environments from on-line systems. Progent's virtualization technology engineers can provide Windows Server 2008 Hyper-V Virtual Server consulting, Windows Server 2012 R2 virtual networking expertise, VMware vSphere virtual server expertise, and Citrix XenServer virtual server assistance. Progent can configure virtual servers to maximize speed, fault tolerance and manageability while at the same time lowering expenses; suggest and validate business recovery plans that reduce downtown in case of a catastrophe; and provide continuing maintenance, troubleshooting, and consulting services as computer technology advances.

Cisco IOS Upgrade Consulting
If you includes Cisco Systems appliances, you could be running an outdated version of Cisco IOS, the control software powering virtually all Cisco router and the latest switches from Cisco. Cisco often offers updates to IOS in order to correct problems, shore up security gaps, or add features. However, updating IOS or other Cisco OS platforms can be a challenge, depending on your Cisco equipment and your system environment. As an example, there could be limitations of local RAM that might cause a new OS version to execute improperly. Progent's Cisco CCIE consultants offer a broad variety of support services associated with upgrading Cisco IOS software or any other Cisco OS like CatOS or CallManager. Progent can perform version audits of your Cisco software, propose appropriate upgrades, prepare Cisco devices, copy software images, configure and test your update, tune throughput, troubleshoot issues, and train your IT managers how to get the benefits of any significant new functions.

One-stop Shopping for Comprehensive IT Consulting Services
Progent can be a one-stop source for the majority of IT support needs for small businesses. While concentrated on supporting products from Microsoft and Cisco, Progent consultants frequently install, integrate, and maintain technologies from leading hardware and software companies such as Check Point, WatchGuard, and Symantec. Progent also offers expertise for Apple OS X and Apple IOS technology, Linux technical help, Citrix Systems virtualization help, and Juniper Networks integration.

Management Support for Lync 2013
Microsoft Lync 2013 allows organizations of all sizes to build a centrally managed and protected communications ecosystem that permits a Bring-Your-Own-Device computing model with IM, presence, audio/video and web conferencing with app sharing, as well as IP and PSTN calling enabled for a wide assortment of stationary PCs and handheld endpoints. Progent's Microsoft-certified Lync 2013 consultants can help your company to assess the business benefits of Lync Server 2013, create an in-house, cloud-resident (via Lync Online) or hybrid model suitable for your current and long-term plans, implement Lync 2013 in a way that expedites your ROI, and provide custom webinar and on-premises training to your management team and end users. Progent has in-depth expertise in key pieces of a Lync 2013 solution that include Windows Server, SQL Server and Exchange, and Progent can assist you to combine Lync Server 2013 with popular Office and Office 365 apps such as Outlook clients, Word and PowerPoint.

Talk to a Progent Network Support Expert
To find out how you can get in touch with a Progent network consultant for online or on-premises help in , phone 1-800-993-9400 or go to Remote Network Help.

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