For small business network systems located throughout the state of New Jersey, Progent's Microsoft qualified professionals can provide phone help and remote troubleshooting to resolve your computer system issues quickly and affordably. Progent has developed world-class expertise, sophisticated utilities, and support knowledge bases to identify and fix computer network problems while avoiding the expense and delays associated with in-person technical service visits.

If your New Jersey company is situated outside of the larger metro areas such as Newark, Jersey City, Paterson,or Elizabeth, your nearby computer support options may be limited in technical expertise, or not available during an emergency. This results in a network that is unpredictable or causing wasted time due to technical issues going unresolved for too long. Progentís team of network consultants average more than 12 years of real-world industry experience, in the trenches of computer network support, performing a wide range of technical projects for a diverse range of clients. This means you obtain not only the technical expertise needed for the job, but a professional with proven methods for applying those skills to assist with excellent network solutions.

Wi-Fi Site Survey
Progentís Wireless Site Survey assists you to design and install a Wi-Fi wireless LAN optimized for your facilities, providing you a WLAN that has the reception, speed, capacity, QoS, security, and hand-off ability your business needs. Progent's Wireless Site Survey services are available either as an economical online service or as a more detailed onsite service. Progentís on-premise survey features physical walkthroughs, RF and data protection audits of your existing WLAN, evaluation of your buildingís floor plans, measuring for RF contention, signal propagation modeling, identification of the best locations for customer-requested Wireless Access Points including Cisco and Apple AirPort equipment, and a detailed document defining the new wireless network.

World-class Cisco Help from Experienced CCIE-certified Engineers
Progentís elite group of Cisco Certified Internetwork Expert (CCIE) network engineers have earned a certification restricted to only the most capable experts for designing, programming, installing, and debugging a diverse array of Cisco networking and connectivity products. There are only about seven thousand certified CCIEs around the world, and attaining certification involves extensive proof of competency through written examinations and hands-on testing to make sure that CCIEís know how to apply knowledge to practical problems. CCIEís have a fundamental knowledge of core networking concepts and protocols that enable rapidly crafting multi-vendor solutions.

Part-time CIO Support Services
Progent can supply organizations with an information management expert who can serve as a temporary or part-time Chief Information Officer. This experienced IT officer can offer strategic direction to assist you to integrate sensible IT products to enhance business operations so they match more closely with your corporate objectives. Your business can create and install a well conceived IT strategy without incurring the cost of a full-time Chief Information Officer. Key tasks Progent's part-time Chief Information Officer can carry out include strategic planning, planning IT budgets, creating and tracking models for Total Cost of Ownership, optimizing workflows, reviewing contracts with vendors, establishing security standards, business impact analysis, automating data center management, desktop management solutions, software revision tracking, and disaster recovery preparedness.

IT Consulting for Local Governments
Progent has a long background providing a broad range of remote IT consulting and emergency repair services to local governments and school districts throughout the United States. Progent is one of the pioneers in providing expert remote IT support and has provided network support to organizations in every state. Progent's remote information technology support for local governments saves travel costs and solves issues more quickly than on-premise support.

Immediate Assistance for Urgent Issues
With Progentís emergency remote computer support services, your company can get immediate help for problems that are causing lost productivity. Online support does away with the long wait and increased cost required for in-person computer help. For typical IT management tasks, Progentís off-site support consultants can complete the majority of jobs within a few minutes of receiving a request, rather than forcing you to live with a problem for up to a day for on-premise help to show up.

Best Practices Followed by Expert Consultants
Many companies located far from cities with ample network engineers utilize less qualified or inexperienced local resources for vital IT support. This can produce a network that is undependable or inefficient. Progentís team of Microsoft and Cisco qualified engineers average more than ten years of hands-on industry experience, in the trenches of network support, providing a wide range of information system tasks for a diverse selection of clients. This means that with Progent you receive not just high-level network engineering knowledge, but an engineer who follows computer industry best practices in applying that knowledge to solve real-world business network problems successfully and in a consistent fashion.

Citrix Desktop Virtualization Consulting
Desktop and application virtualization solutions offered by Citrix allow fast provisioning of new desktops, fast deployment of new applications and updates, simplified desktop image management, immediate restoration after desktop PC breakdown or theft, lower capital cost and longer usable life for client computers, predictable high performance, centralized control and enforcement of security policies, and the ability to prevent sensitive corporate or government information from leaving its authorized location. Progent's Citrix-certified XenDesktop engineers and XenApp experts can help you to assess, test, deploy, administer, and support Citrix virtual desktop products and can assist you manage and support additional virtualization platforms from Citrix by offering XenServer expertise and Citrix Essentials for Hyper-V support.

Disaster Recovery/Business Continuity Planning Consulting Services
Progent's disaster recovery expert consultants can help you design a disaster recovery plan to respond to a catastrophic site outage. Progent can help you define a comprehensive disaster recovery solution that includes periodic disaster recovery assessments and testing so that if a catastrophic failure happens, you reduce lost productivity. Progent's Microsoft and Cisco-certified professionals can also show you how to create an affordable, non-stop network architecture that addresses availability issues involving a broad array of network technologies and processes. Progent's business continuity experts can help you to prepare for the high-level problems related to keeping your business going following a catastrophe by taking into account not only information technology concerns but additional problems like alerting key personnel, moving into temporary work space, accessing emergency transportation, finding temporary employees, and filing regulatory reports.

Microsoft Windows 8.1 Integration Support
Progent's certified Windows 8.1 consultants can deliver a variety of consulting services to help organizations of any size to install, administer, and troubleshoot networks that incorporate desktops, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. For enterprise customers, Progent's senior project managers can help create test labs to evaluate Microsoft Windows 8.1 and plan and execute Windows 8.1 deployment projects based on proven methodologies. Progent's consultants can also provide Windows 10 planning and migration assistance.

Virtualization Support
Virtual server technologies enable businesses to operate several virtual servers on a single physical processor. Common applications for virtual servers include hardware consolidation, inexpensive hosts for applications that only run on outdated OS software, and economical quarantining of software development or testing environments from production systems. Progent's virtual server consultants offer Microsoft Windows Server 2008 Hyper-V Virtualization help, Windows Server 2012 R2 virtual networking expertise, VMware vSphere virtual server expertise, and Citrix XenServer virtual server assistance. Progent can deploy virtual machines to maximize speed, reliability and ease of administration while at the same time lowering costs; suggest and verify business recovery strategies that minimize downtown in case of a catastrophe; and deliver ongoing maintenance, troubleshooting, and engineering services as virtualization technology advances.

Microsoft Windows Server 2012 Consulting Support
Progent's Microsoft-certified Windows Server 2012 R2 consultants can help you to assess the business value of Windows Server 2012 R2 for your company, create pilot environments and migration plans, optimize your infrastructure for on-premise, multi-location, cloud-based, and partial-cloud datacenters, educate your IT management, staff, create a corporate-wide security strategy, streamline IT management, assist with application development, and build and validate a disaster recovery/business continuity plan.

Cisco IOS software Update Support
If you includes Cisco routers, you may be using an old version of Cisco IOS, the control software used in almost every Cisco router as well as current Cisco switches. Cisco often publishes updates to IOS to fix problems, shore up security vulnerabilities, or improve features. However, updating IOS or other Cisco control software can be tricky, depending on your Cisco device and your network environment. As an example, there may be limited local Flash storage that might cause a new OS release to execute incorrectly. Progent's Cisco CCIE-certified network engineers can provide a broad selection of support services related to updating Cisco IOS software or other Cisco software platform like IOS EX or CallManager. Progent can run inventories of your router software, recommend sensible updates, prepare Cisco appliances, transfer software images, activate and verify your new software, tune performance, resolve issues, and teach your network support staff how to take advantage of all important new features.

Microsoft Dynamics GP Consulting Services
Progent can provide a Dynamics GP (formerly Great Plains) technical expert to help your company to support and enhance your Microsoft Great Plains-based business information system. Progent can also assist you to architect and deploy a smooth Microsoft Dynamics GP upgrade from an older system so that you retain your data, improve your security, improve your financial reporting and analytics, leverage Microsoft Office compatibility, and eliminate network disruption by designing and adhering to an efficient migration strategy.

Microsoft Office Access 2010 Database Application Programming
Progent's Microsoft Gold certified Office Access application developers offer economical remote consulting for MS Office Access including advanced help for application development, porting, and maintenance. Progent also offers custom online classes for Access application development and database administration and can assist you to design, build, and maintain a dependable, affordable, and secure network infrastructure to support your Access applications.

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