If your business information network is in the state of New Jersey you can depend on fast remote help from a UNIX or CCIE-certified consultant to fix complex problems affecting your computer network. Progent maintains among the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants accessible remotely of any independent service firm in the country. Rates are reasonable, charges are per minute, engagement is immediate, and service is world class.
In case your New Jersey organization is located outside of more populated metropolitan neighborhoods including Newark, Jersey City, Paterson,or Elizabeth, support from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers could be problematic when there's a network crash. This could mean lost income for your business, angry clients, unproductive employees, and distracted executives. By contacting Progent's online services, you can get in touch with a qualified consultant ready to offer help whenever you require it to get your information system on line.
Since Progent charges for remote service on a per-minute basis, your business pays exclusively for support delivered. Progent imposes no startup surcharge. Some online consulting firms apply substantial minimum fees or bill for each fifteen minutes or more. Progent's small granularity and straightforward pricing policy save you from large bills for fast fixes.
If your New Jersey business requires remote assistance for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based help, call 866-776-4368, or refer to Contact Progent.
Why is Progent's Remote Support Program Special?
Progent's experienced team of online consulting engineers possesses a wide array of world-class computer skills. This enables Progent's remote service experts to resolve the most complex network trouble more quickly than is possible with ordinary independent support firms or with the internal support resources commonly found in small or mid-size businesses. Progent has refined the tools and experience to fix technical issues efficiently in many different computer configurations that feature combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE service specialists have been awarded major credentials including Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support team members also have a variety of high-level Cisco credentials including Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional, Voice Professional (CCVP), and Design Professional.
In order to assist companies who operate networks powered by a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows operating systems, Progent's online service group can provide the assistance of consultants with prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide advanced security expertise, Progent provides phone-based contact with professionals who hold major security credentials such as CISM Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's technical knowledge combined with Progent's group approach to repairing technical difficulties streamlines trouble ticket escalation, if needed, to experts with sufficient background to resolve unusually tough problems. This speeds up remediation of urgent network problems, avoids network downtime, and reduces technical support invoices.
For companies in the state of New Jersey, Progent allows fast online access to a UNIX, Linux, Sun Solaris, macOS or OS X consultant for urgent support to repair network problems that are impacting your business and are outside the scope of your on-hand network support organization. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE-qualified service team can connect to your network via state-of-the-art remote support tools that allow them to deliver rapid and efficient analysis and repair of serious network issues.
Troubleshooting Services Progent's Phone-based Support Specialists Can Provide Your New Jersey Company
Progent network consultants are qualified to offer expert assistance for a comprehensive set of UNIX/Linux, Apple Mac, Cisco, and Windows solutions such as:
Online Support Services for UNIX/Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online technical service staff can assist New Jersey small businesses to maintain a comprehensive array of information products and technologies such as network infrastructure, messaging solutions, security expertise for networks and business processes, Microsoft Windows integration with UNIX/Linux, Solaris, or macOS and OS X platforms, virtual server options for processor economization and centralized management, and transitioning from dated applications to current solutions based on newer versions of UNIX/Linux, Sun Solaris, macOS and OS X, or MS Windows.
Progent's support professionals can provide online troubleshooting for systems powered by leading derivatives of the UNIX operating system including:
macOS and OS X,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX or familiar Linux products including
Cisco Network Architecture and Security Products
Progent is unmatched in the IT consulting industry for offering fast and affordable access to Cisco CCIEs. Cisco-certified CCIEs are elite networking engineers who earn this rare certification only after intense testing supervised by Cisco. Most CCIEs work for big enterprises or nationwide Internet service providers (ISPs), and as a result their help is not conveniently accessible to the general public.
Cisco authorized experts from Progent can help your business to plan, configure, and maintain a converged network infrastructure that can simplify business processes, cut expenses, and speed the path to productivity. By combining Cisco broadband routers expertise with Catalyst switches consulting services and Cisco wireless products configuration help, Progent can greatly increase the business value of your network infrastructure in New Jersey. For additional information on Progent's services for Cisco network appliances, refer to Cisco Technology Engineering Services.
Microsoft Certified Partner for Phone-based Technical Support for Windows
Progent's Microsoft-qualified remote service professionals can deliver network problem solving and consulting help for all Microsoft server products. Progent is a Microsoft Certified Partner and can provide your organization the assistance of support professionals who can help you with a wide range of technology practice areas such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 integration,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint Server development,
Skype for Business integration support and Lync maintenance, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server 2006 migration, Microsoft SQL Server 2017 expertise,
SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online planning,
Small Business Server consulting, and
Windows Essentials migration and cloud integration.
Qualified System Security Specialists
Progent provides you access to qualified CISM, CISA and CISSP security professionals who can deliver a range of security services that can bolster the protection of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X environment against internal or external threats or help your business to recuperate rapidly from a breach. Security services available from Progent include: extensive security evaluation utilizing utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Solar Winds and Nikto; efficient recovery from malicious assaults; integrating firewalls; planning secure techniques for off-site and mobile connectivity; protecting your messaging system against viruses, spam and directory harvest attacks; and setting up round-the-clock proactive monitoring. To learn more about Progent's security services for small and medium-size businesses, see Progent's Consulting Expertise for Network Security.
Business Applications Services: Webinar Training, Programming, Problem Solving
Progent's Apple Mac technology consultants can promote the creative aspect of Macintosh environments by providing help services and education in imaging, sound, and motion video. Progent's support professionals can provide help in a variety of Apple Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Group offers in-depth consulting support and education in special application areas including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, custom development, and training for popular Microsoft applications such as Microsoft CRM, MS Project, Office Word, and MS Office Excel. To learn additional information on Progent's consulting, programming, and training offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.
Call Center Outsourcing Options
Progent offers three support programs for Help Desk assistance including UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are intended primarily for businesses who need the timely availability of a professional Help Desk Call Center but who have limited budgets and internal support resources. Progent’s Virtual Help Desk is a seamless extension of your existing Help Desk resources. Progent can operate as a primary Call Center for your business, serve as an escalation resource for the most challenging network problems, or be ready in those instances when your other service providers are too busy. Progent's Call Center Consulting Services can assist you in building an effective new Help Desk or improving your existing one, selecting or customizing Help Desk Call Center application software to address the particular needs of your company, or adding temporary staff to work remotely with your in-house Call Center group during high-demand scenarios such as software migrations.
Progent is a Microsoft-Certified Partner and maintains a skilled team of Cisco-authorized network infrastructure specialists. Progent's Call Center team of seasoned UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts are available to give your clients easy access to a dependable technical support team with extensive background in phone help and remote access repair service for small and medium-size business networks. Progent's focus is on giving the Help Desk a positive image as a significant driver of business success, and Progent's aim is to resolve and not merely report problems. To find out more information about Progent's Call Center outsourcing, see Progent's Help Desk Services.
Progent's Remote Service Technologies
Progent has deployed a set of customized technologies, refined during more than a decade of field experience, focused on allowing the most advanced quality of service for providing online technical support and repair for small and midsize company IT systems. Progent offers secure Virtual Private Network support for gateways from a variety of leading sources including Microsoft, Cisco, Netscreen and Watchguard. Protected VPN remote connectivity allows the engineers of Progent's Technical Response Center to interface to your system without violating system security.
Progent's advanced service database software includes comprehensive histories for all service delivered to Progent's customers. Every active Progent staff engineer has access to the specifics of support provided to each customer by any staff engineer. This history of issues and resolutions is structured as a readily retrievable proprietary database that enables Progent's online technical experts to share their experiences with the whole team to make sure that the efficiency of Progent's technical support grows over time. Progent's partnerships with major vendors including Cisco and Microsoft make available other extensive technical support databases and to manufacturers' internal engineering personnel that allow Progent's online service experts to arrive at the best solutions promptly.
Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Specialist Now
To learn how you can ask a UNIX/Linux consultant or a Cisco certified CCIE for emergency phone-based consulting support in New Jersey, phone 1-800-993-9400 or go to Expert Online Computer Help.