If your business network is in the state of New Jersey you now have fast phone-based technical support from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE expert to assist with complex problems that threaten your computer network. Progent offers the services of among the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants accessible online of any nationwide support organization in the country. The cost is affordable, billing is by the minute, sign-up is fast, and support is unbeatable.
In case your New Jersey small business is based outside of major urban neighborhoods such as Newark, Jersey City, Paterson,or Elizabeth, access to UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts may be limited when you have a network crash. This can cause lost revenue for your business, upset customers, unproductive workers, and defocused executives. By contacting Progent's online services, you have access to a qualified professional ready to offer assistance whenever you need it to keep your network running.
Since Progent bills for remote help per minute, your business pays exclusively for services received. Progent requires no initialization fee. Some online support firms have large minimum time requirements or charge for every fifteen minutes or more. Progent's by-the-minute granularity and simple pricing mechanism avoid unexpectedly large invoices for speedy repairs.
If your New Jersey company requires remote help for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's online help, phone 866-776-4368, or refer to Contact Progent.
Why is Progent's Remote Support Program Special?
Progent's seasoned staff of remote consulting professionals possesses a wide array of in-depth computer knowledge. This allows Progent's online technical support specialists to deal successfully with the most complex technical problems faster than is feasible with ordinary independent support firms or with the in-house support staff commonly available to small or mid-size businesses. Progent has developed the tools and skills to repair problems economically in many different network environments that incorporate combinations of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Refer to Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE support experts have qualified for advanced certifications including Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support engineers also hold a number of key Cisco credentials including Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, CCSP, Voice Professional (CCVP), CCDA and CCDP.
In order to help companies that operate networks featuring a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft technology, Progent's remote support team can provide the services of engineers who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide high-level security consulting, Progent provides remote support from engineers with important security certifications such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional experts, and ISSAP engineers. The range of Progent's technical knowledge coupled with Progent's cooperative approach to repairing network difficulties streamlines trouble ticket escalation, if needed, to experts with sufficient background to resolve unusually intractable support calls. This speeds up remediation of emergency network problems, avoids system downtime, and reduces maintenance bills.
For organizations throughout New Jersey, Progent offers fast online contact with a UNIX/Linux, Sun Solaris, Apple macOS or OS X specialist for urgent expertise to troubleshoot technical problems that are threatening business productivity and are beyond the scope of your in-house IT support organization. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-certified network experts can connect to your computer environment with state-of-the-art remote troubleshooting utilities in order to deliver fast and affordable diagnosis and repair of critical computer problems.
Troubleshooting Services Progent's Online Consulting Specialists Can Offer Your New Jersey Business
Progent network engineers can deliver advanced assistance for an extensive array of UNIX/Linux, Apple, Cisco, and Microsoft technologies such as:
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Specialist Now
Remote Expertise for UNIX, Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote network service team can help New Jersey companies with a comprehensive array of information products and technologies including network infrastructure, messaging solutions, security consulting for computer systems and company processes, Windows integration with UNIX/Linux, Sun Solaris, or macOS and OS X platforms, virtual server technologies for processor economization and centralized management, and migration from outdated applications to contemporary solutions powered by updated versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's service experts offer remote troubleshooting for computers based on popular derivatives of the UNIX OS including:
macOS and OS X,
IBM AIX Open UNIX,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux packages including
Debian GNU/Linux and
Cisco Network Infrastructure and Security Solutions
Progent leads the IT consulting arena for providing fast and affordable access to Cisco CCIEs. CCIEs are high-level networking consultants who earn this rare certification only after thorough examinations administered by Cisco. Most CCIEs work for big enterprises or nationwide Internet service providers, and consequently their help is not conveniently available to the general public.
Progent is among the few IT support providers that ensures that Cisco CCIEs stay accessible to help small and medium sized businesses. Also, Progent can provide convenient communication with a Cisco CCIE via telephone so you can receive immediate help for critical system problems that are impacting your business but are beyond the comfort zone of your local IT support group. Progent's CCIE support experts can access your environment via secure remote support technology in order to provide quick and cost-effective diagnosis and resolution of urgent system anomalies.
CCIE certified engineers from Progent can help your company to architect, implement, and maintain an integrated business network that can simplify operations, reduce expenses, and speed the path to profitability. By offering Cisco broadband routers expertise with Cisco Catalyst switches consulting services and Cisco Aironet wireless technology integration assistance, Progent can significantly increase the business value of your integrated network in New Jersey. For additional information concerning Progent's support for Cisco infrastructure, see Cisco Network Engineering Support.
Microsoft Partner for Remote Consulting for MS Windows
Progent's Microsoft-qualified online support experts can provide computer problem solving and consulting support for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can provide your business the assistance of consulting professionals who can help your company with a broad variety of platform expertise such as
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
MS Exchange 2016 migration, Microsoft Exchange 2013 consulting,
Microsoft Exchange Server 2010 maintenance,
SharePoint Server development,
Lync Server 2010 integration and Microsoft Office Communications Server 2007 troubleshooting,
Microsoft Forefront Threat Management Gateway administration and ISA Server migration,
Microsoft SQL Server 2016 migration and development and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server and Server Online training,
Small Business Server support, and
Windows Essentials migration and cloud integration.
Qualified System Security Consultants
Progent provides you access to qualified CISM and ISSAP security professionals who can deliver a range of system protection services that can enhance the protection of your UNIX/Linux, Sun Solaris, or macOS and OS X environment against internal or external threats or help you to recover fast from a breach. Security services provided Progent include: extensive security evaluation utilizing tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and utilities from Metasploit and Netcat; fast recuperation from virus and worm attacks; setting up firewalls; establishing secure techniques for remote and mobile connectivity; protecting your email infrastructure from viruses, spam and directory harvest attacks; and offering round-the-clock proactive monitoring. To learn additional information on Progent's security services for small and midsize businesses, go to Progent's Engineering Expertise for System Security.
Applications Support: Online Classes, Customization, Troubleshooting
Progent's Apple Mac technology experts can support the creative aspect of Macintosh environments by providing help services and education in graphics, sound, and motion video. Progent's support professionals offer expertise in a variety of Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Team can supply in-depth engineering expertise and training in specific application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, customization, and training for popular Microsoft business applications including CRM, Project, Word, and MS Excel. To read additional information on Progent's consulting, customization, and education offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Group.
Help Desk Call Center Service and Outsourcing Alternatives
Progent offers a variety of support programs for Call Center assistance including UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Helpdesk Operations Consulting and Staffing.
Progent's Help Desk Outsourcing Services are designed mainly for companies who need the timely availability of an effective Help Desk but who have relatively small budgets and IT management bandwidth. Progent’s Virtual Help Desk is a transparent extension of your current Call Center team. Progent can operate as a main Help Desk Call Center for your organization, represent an escalation alternative for tough network issues, or be ready in overflow situations when your ordinary resources are swamped. Progent's Help Desk Consulting Services can assist you in establishing an effective new Help Desk Call Center or enhancing your current one, evaluating or customizing Call Center application software to meet the special needs of your company, or adding supplemental staff to operate online in conjunction with your in-house Call Center resources to deal with demanding events like system upgrades.
Progent is a Microsoft Partner and has a skilled roster of Cisco-certified networking specialists. Progent's Call Center team of seasoned UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts can provide your customers instant access to a large support resource with extensive experience delivering phone support and online repair service for small and midsize business information systems. Progent's concentration is on giving the Help Desk Call Center a respected reputation as a solid driver of business productivity, and Progent's goal is to fix and not simply document problems. To find out additional information about Progent's Help Desk support and outsourcing, visit Progent's Help Desk Support.
Progent's Online Support Technologies
Progent has deployed a set of optimized technologies, evolved during many years of use, dedicated to promoting the most advanced standard of service for delivering online engineering help and troubleshooting for small and midsize business information networks. Progent provides safe VPN support for gateways from a variety of leading sources such as Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN online access allows the engineers of Progent's remote service group to connect to your network remotely without breaching corporate security.
Progent's highly evolved customer support reporting application keeps comprehensive records for all support provided to Progent's customers. Each active Progent team consultant has the benefit of the details of services delivered to each customer by any staff engineer. This archive of issues and resolutions is organized as a readily accessible internal database that allows Progent's remote technical professionals to communicate their experiences company-wide to make sure that the efficiency of Progent's support services improves daily. Progent's certifications with key vendors including Cisco and Microsoft make available additional extensive technical support databases and to vendors' in-house support staff that enable Progent's online service specialists to come up with the best resolutions promptly.
To learn how you can contact a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco certified CCIE for emergency remote professional help in New Jersey, call 1-800-993-9400 or go to Urgent Remote Computer Help.