If your company computer network is in New Jersey you can depend on quick phone-based contact with a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified consultant to assist with complex issues affecting your network. Progent offers the services of one of the most extensive groups of UNIX and CCIE-certified consultants accessible remotely of any nationwide support firm in the country. The cost is competitive, charges are by the minute, sign-up is fast, and service is unbeatable.
If your New Jersey organization is outside of major urban areas like Newark, Jersey City, Paterson,or Elizabeth, help from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers is often limited when there's a network crash. This can cause a drop in productivity for your company, angry clients, idle workers, and distracted management. By utilizing Progent's remote support, you can get in touch with a certified consultant ready to deliver help when you need it to keep your information system operating.
Since Progent bills for phone service on a per-minute basis, your business pays just for technical help received. Progent asks for no initialization charge. Some online support organizations apply substantial minimum time requirements or bill for each quarter hour or longer. Progent's fine granularity and straightforward billing model eliminate large invoices for quick repairs.
If your New Jersey business needs online assistance for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's online help, call 866-776-4368, or see Contact Progent.
What Makes Progent's Remote Technical Support Program Special?
Progent's seasoned staff of remote consulting engineers offers a broad array of in-depth information technology skills. This enables Progent's online technical support specialists to resolve the most complex technical problems more quickly than is feasible with ordinary third-party service organizations or with the in-house support staff commonly available to small or mid-size companies. Progent has developed the tools and skills to fix problems efficiently in many different computer configurations that incorporate mixtures of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (See Progent's customer testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE engineers have earned professional certifications such as Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support team members also hold a variety of high-level Cisco certifications such as Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional, CCVP, and Design Professional.
In order to assist businesses who run environments incorporating a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's online service group can provide the help of engineers have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering company-wide security consulting, Progent offers online support from engineers who hold recognized security certifications such as Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional consultants. The range of Progent's expertise coupled with Progent's group approach to repairing technical problems streamlines service escalation, when called for, to specialists with relevant competence to deal with particularly tough jobs. This accelerates remediation of urgent problems, prevents network downtime, and reduces technical support bills.
For organizations anywhere in New Jersey, Progent enables virtually instant remote access to a UNIX, Linux, Solaris, Apple macOS or OS X specialist for urgent help to troubleshoot technical issues that are threatening your business but are outside the experience of your on-hand IT support resources. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE-qualified support professionals can interface with your computer environment by means of advanced remote support technologies that allow them to deliver quick and affordable evaluation and resolution of serious IT issues.
Services Progent's Phone-based Consulting Specialists Can Provide Your New Jersey Business
Progent online professionals are qualified to deliver advanced help for an extensive set of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows solutions including:
Online Expertise for UNIX, Linux, Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X remote computer service staff can help New Jersey small businesses to maintain a large assortment of IT products and technologies that include system infrastructure, email solutions, security expertise for networks and company operations, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or macOS and OS X systems, virtual server technologies for processor consolidation and streamlined administration, and transitioning from outdated applications to current environments powered by updated versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's service professionals can provide online troubleshooting for computers powered by leading derivatives of the UNIX platform including:
macOS and OS X,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX or familiar Linux platforms including
Cisco Network Architecture and Security Products
Progent leads the network support arena for providing immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level networking professionals who are awarded this advanced credential by passing intense examinations administered by Cisco. In most cases Cisco CCIEs are hired by large corporations or national Internet service providers, and consequently their skills are not easily accessible to smaller companies.
Progent is among the rare IT consulting organizations that ensures that CCIEs are accessible to assist small and mid-size organizations. In addition, Progent facilitates fast communication with a CCIE via phone so you can benefit from timely assistance for complex network problems that are disrupting your business but are outside the competence of your ordinary network support providers. Progent's CCIE support experts can access your environment via state-of-the-art remote support technology in order to execute rapid and cost-effective analysis and repair of critical system problems.
Cisco authorized experts from Progent can help you to plan, implement, and service a converged network infrastructure that can simplify business processes, cut expenses, and speed the path to positive ROI. By providing Cisco integrated services routers experience with Catalyst switches support and Aironet wireless products integration help, Progent can greatly increase the business value of your information network in New Jersey. For more information concerning Progent's expertise in Cisco infrastructure, see Cisco Technology Engineering Services.
Microsoft Partner for Remote Expertise for MS Windows
Progent's Microsoft-certified online support engineers can deliver computer repair and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your business the assistance of consulting professionals who can help you with a broad variety of technology practice areas such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
MS Exchange 2016 migration, Microsoft Exchange 2013 integration,
Exchange Server 2010 monitoring and support,
SharePoint 2013 application development,
Skype for Business Server planning and deployment consulting and Lync maintenance, Microsoft Forefront Threat Management Gateway management and ISA Server 2006 maintenance, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 migration and programming, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online planning,
SBS Server support, and
Windows 2012 R2 Essentials cloud integration.
Qualified Security Professionals
Progent offers you access to accredited CISA, CISM, and ISSAP security professionals who offer a variety of system protection services to bolster the protection of your UNIX/Linux, Sun Solaris, or macOS and OS X environment against attacks or assist you to recuperate fast from an attack. Security solutions provided Progent include: in depth security audits utilizing utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Solar Winds and Nikto; fast recovery from malicious assaults; setting up firewalls; designing secure architectures for remote and mobile connectivity; protecting your messaging system from spam and DHA attacks; and setting up 24x7 automated monitoring. For additional information concerning Progent's security expertise for small and midsize companies, go to Progent's Engineering Support for System Security.
Business Applications Services: Webinar Training, Custom Development, Problem Solving
Progent's Mac technology consultants can promote the creative facets of Macintosh computing by offering consulting services and education in graphics, sound, and video. Progent's consultants can provide expertise in a range of Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Team can supply in-depth engineering support and training in special application fields including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom programming, and education for familiar Microsoft applications including Microsoft CRM, Microsoft Project, MS Office Word, and MS Excel. To find out more information on Progent's expertise, programming, and training offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Group.
Help Desk Call Center Support Alternatives
Progent provides a variety of service offerings for Help Desk assistance : UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Call Center Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are designed primarily for businesses who need the timely accessibility of an effective Call Center but who have relatively small funds and IT management resources. Progentís Virtual Help Desk is a transparent extension of your existing Helpdesk team. Progent can operate as a primary Help Desk for your business, serve as an escalation resource for the most challenging technical issues, or be ready in those situations when your other resources are swamped. Progent's Help Desk Consulting Services can assist you in building an effective new Help Desk or enhancing your current one, selecting or programming Help Desk software products to meet the particular needs of your business, or adding temporary staff to work remotely in conjunction with your internal Help Desk group to handle demanding events like system upgrades. To find out additional information concerning Progent's Help Desk Call Center outsourcing, refer to Progent's Call Center Services.
Progent's Remote Support Technologies
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Specialist Immediately
Progent's highly evolved customer support database software includes comprehensive records for all service provided to Progent's customers. Each active Progent staff consultant has access to the details of services provided to every customer by any team member. This database of issues and fixes is organized as a conveniently retrievable proprietary knowledge base that enables Progent's remote technical experts to communicate their experiences with the whole team to make sure that the value of Progent's support services grows daily. Progent's certifications with major industry leaders such as Cisco and Microsoft make available additional vast technical support knowledge bases and to vendors' in-house support staff that enable Progent's remote service experts to arrive at the optimal resolutions promptly.
To see how you can contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Certified CCIE for urgent remote engineering support in New Jersey, call 1-800-993-9400 or visit Expert Online Network Help.