For small office network systems located within the state of New Jersey, Progent's Microsoft and Cisco authorized technical experts can provide online assistance and troubleshooting to resolve your network problems fast and affordably. Progent has acquired enterprise-grade skills, software utilities, and support knowledge bases to diagnose and repair IT problems without the cost and time delays associated with on-site service visits.
If your New Jersey small business is located beyond the larger metro areas such as Newark, Jersey City, Paterson,or Elizabeth, your local computer network support choices may be limited in technical expertise, or unavailable during a crisis. This can result in a office network that is unpredictable or causing productivity loss due to technical issues persisting for too long. Progentís team of field proven network engineers average more than 10 years of real-world IT industry experience, in the trenches of network support, performing a wide variety of technical projects for a extensive range of customers. This means you get not only the technical expertise needed for the task, but a professional with proven methods for applying those skills to assist with excellent network solutions.
ProSight Network Audits for Assessing Network Health
Prosight Network Audits are a quick and affordable alternative for small and mid-size organizations to obtain an unbiased evaluation of the overall health of their information system. Powered by a selection of the top remote monitoring and management tools in the industry, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits show you how well the deployment of your essential network assets adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI such as a cleaner and safer Active Directory implementation. Both options also provide the ongoing benefits of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include lower-cost management, better compliance with information security regulations, more efficient utilization of IT assets, faster problem resolution, more dependable backup and restore, and higher availability. For more information about ProSight Network Health Checks and to view sample reports, visit ProSight Network Audits.
Part-time Chief Information Officer Support Services
Progent can provide businesses with an information management professional who can serve as a temporary or part-time Chief Information Officer. This veteran IT executive can provide strategic direction to assist you to integrate appropriate IT products to improve business operations so they match better with your corporate objectives. Your business can create and install a well thought out information technology plan without incurring the expense of a full-time Chief Information Officer. Critical services Progent's temporary CIO can perform include growth strategies, rationalizing technology budgets, building models for Return on Investment, reengineering workflows, reviewing contracts with suppliers, defining security policies, business impact analysis, automating network management, software revision tracking, network asset documentation control, and disaster recovery planning.
Eliminate Dependence on an Individual Freelance Consultant
By creating a partnership with a full-service IT consulting and support firm such as Progent as opposed to an individual freelance consultant, you are ensured fast access to capable experts when you require them. You no longer have to be concerned that sickness, classes, vacations, or conflicting priorities with other customers will cause you to be with no support when you have a crisis.
High-level Project Management Consultants
For enterprise project management support, Progent can provide access to veteran IT professionals with years of background as IT project managers for application development, business systems deployment, and business process re-engineering working with organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven project managers can provide world-class management skills to help enterprise clients to adhere to best practices to ensure that major projects are completed on time and on budget.
ERP Consulting and Development Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that embodies over 25 years of background assisting manufacturing and distribution organizations to simplify complicated supply chains and streamline critical business processes in order to bring products to market quickly and adhere to customer commitments dependably. Progent offers the expertise of an ERP consultant with over 20 years of background with the SyteLine/CloudSuite Industrial platform. Progent offers online or on-premises services that spans from occasional guidance to comprehensive solution design and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, customization, CPQ, web site integration, troubleshooting, ETL, Amazon AWS integration, training, and DBA services. To find out more, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
Examples of Online Consulting Services Available from Progent for Cisco Routers
Some of the common online Cisco router support services available from Progent's certified Cisco experts include setting up domain name, DHCP, routing maps, clock, and user accounts; setting up iBGP, aggregate routing, BGP to EIGRP redistribution, and static route injection into OSPF; reviewing BGP peering arrangements, routing tables, and BGP peering; installing current IOS image; configuring and testing router failover; resolving VPN tunnel and routing problems; making a network diagram and documenting router setup; plus policy and business recovery planning.
Wireless Site Survey
Progentís Wireless Site Survey makes it easy to plan and implement a Wi-Fi wireless LAN adapted to your environment, providing you a wireless solution that has the coverage, performance, capacity, Quality of Service, data protection, and roaming capability your business requires. Progent's Wireless Site Survey services are available either as an economical online service or as a more detailed onsite service. Progentís onsite wireless survey features physical inspection, RF and data protection audits of your current wireless network, analysis of your site's floor plans, measuring for radio frequency contention, RF propagation modeling, identification of the best placement for client-specified WAPs including Cisco Aironet indoor and outdoor APs, Meraki access points and Apple AirPort equipment, and a detailed document defining a new wireless network.
Office 365 Exchange Online Integration with On-premises Exchange
Microsoft allows you to create transparent hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have certain mailboxes hosted on your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help you with any facet of designing, integrating and debugging your hybrid Office 365/Exchange network. Progent's Exchange specialists can provide occasional support to help you through stubborn technical problems and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is carried out on time and within budget. For details about Progent's consulting expertise for integrating Office 365 and on-premises Exchange environments, refer to Office 365 integration solutions with on-premises Exchange.
Windows Server 2012 R2 Integration Support
Progent's Microsoft-certified Windows Server 2012 experts can help you to evaluate the business value of Windows Server 2012 R2 for your organization, develop test environments and migration strategies, optimize your network for on-premises, multi-location, cloud-based, and partial-cloud environments, educate your IT support, team, develop a corporate-wide security strategy, streamline network management, help with creating applications, and generate and test a DR/BC plan. If you are thinking about moving from Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid integration experts can help you to evaluate the benefits of Windows Server 2016 for your environment and plan and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model.
Cisco Wireless VoIP Phone Integration
Integration of Cisco's wireless VoIP phones typically demands that you set up and fine tune many key pieces of your Wi-Fi environment including wireless access points, routers, Cisco wireless LAN controllers, and network management tools. Progent's wireless VoIP phone configuration and troubleshooting consultants offer online and onsite support to help you create and maintain a Cisco wireless VoIP phone solution by delivering integration services that range from debugging the set up of a wireless VoIP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of a campus.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that allows you to orchestrate, automate and test a consistent runbook for restoring applications and services rapidly following an outage. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, plus transparent site migration, failback and re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, updates and patches and can generate audit reports to confirm full service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to plan, configure, test and administer a disaster recovery system powered by VMware SRM.
Design and Configuration Support for Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified consultants can provide Aironet wireless access point configuration support and Cisco Wi-Fi controller consulting so you can benefit from the IEEE 802.11ac Wave 2 WiFi standard to triple the performance for your wireless LAN while expanding the area covered.
PC and Mobile Device Unified Configuration Management Consulting
Progent's Microsoft-certified consulting team can provide Configuration Manager 2016 cloud integration, System Center 2012 Configuration Manager (SCCM 2012) planning and installation and Intune consulting to centralize and streamline the administration of your PCs along with your web-facing tablets and smartphones. Progent can assist you to migrate efficiently to Configuration Manager 2016 from a legacy change management solution or help you to enhance your current SCCM 2016 environment to accommodate your changing business needs.
Get in Touch with a Progent Computer Support Expert
To find out how to contact a Progent network consultant for remote or onsite help in , phone 1-800-993-9400 or visit Remote Computer Help.