For office networks located in the state of New Mexico, Progent's Microsoft qualified professionals can provide remote phone assistance and remote troubleshooting to fix your computer system troubles quickly and affordably. Progent has developed enterprise-class expertise, software tools, and support databases to troubleshoot and repair IT problems without the cost and delays normally associated with on-site service dispatches.
If your New Mexico business is situated outside of the larger metro areas such as Albuquerque, Las Cruces, Santa Fe, or Rio Rancho, your nearby network systems support options may be limited in technical capability, or unavailable during a crisis. This can result in a office network that is unstable or causing productivity loss due to technical problems going unresolved for too long. Progentís group of seasoned network professionals average more than 10 years of real-world computer industry experience, in the trenches of IT support, performing a extensive variety of technical projects for a extensive range of customers. This means you obtain not just the technical expertise needed for the job, but an expert with demonstrated methods for applying that expertise to deliver affordable network solutions.
Progent is a Certified Microsoft Partner
Because Progent is a Certified Partner for Microsoft, every Progent network consultant has access to the technical and training resources needed to provide the best IT help possible. Progent's network outsourcing, Contact Center, Office 365 deployment support, and application programming services permit small business clients to benefit from the broad array of knowledge found in the IT departments of large enterprises without the significant cost and hassle of building and managing a self-sufficient in-house support team.
Design and Configuration Support for Cisco's Meraki Indoor and Outdoor Wireless Access Points
Progent's Cisco Meraki wireless access point experts provide remote and onsite support to assist businesses of any size to plan, install, maintain, upgrade or debug Wi-Fi systems that include Cisco Meraki cloud-managed wireless access points. Progent can assist you to configure and support Cisco's Meraki-based wireless networks for environments that can range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco technology such as switches, ASR routers and ASA firewalls to create a seamless ecosystem that provides the same connectivity, responsiveness, security, manageability and uptime for wired and wireless users irrespective of their mobility or computing device. (See Meraki switches configuration and management.)
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned IP Voice specialists can provide Cisco UC540 consulting services to help you to manage your legacy UC500 VoIP system or plan and implement a smooth upgrade to a current VoIP solution.
NetApp SAN Storage Solutions
Progent can provide enterprise clients remote or on-premises NetApp SAN consulting support for NetApp's complete family of SAN products including Data ONTAP data management, MetroCluster, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN storage technology supported by Progent include system dsign, cloud integration, virtualization, migrations, transparent updates, storage management, security and compliance, high availability, and troubleshooting. Progent can provide Level 3 support to help you to take care of problems with NetApp SAN storage environments quickly and affordably based on industry best practices.
Live Online Training for Desktop Apps
Progent offers online instruction for an array of client applications. Progent's Online training covers topics that include Office 365 Excel and Power BI business reporting, Office 365 Word VBA development, PowerPoint co-editing, Outlook calendar sharing, Microsoft Office Access rapid application development, Microsoft Dynamics GP migration, and Windows 10 management. Live online training provides the advantages of traditional in-person seminars, including instant interaction between students and trainers, but eliminates the expenses of transportation and the challenge of trying to synchronize the availability of multiple workers.
Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates application and device provisioning at scale, centralizes security and compliance settings control, inventories network assets, protects against company data leakage, provides network health reporting, allows secure self service, and delivers a common point of control for administering mixed-OS networks running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration experts can help you with any facet of designing, installing, using and troubleshooting a SCCM 2016 solution for local, cloud, or hybrid environments.
Convenient Payment Methods
Progent's easy payment alternatives for urgent technical support include VISA, MasterCard, American Express, and Discover. Monthly billing and Net terms are available for regular accounts.
MS Project Server Integration and Training
Progent's certified Microsoft Project Server experts offer advanced online and on-premises support for Project Server as well as for Microsoft products that work closely with Project Server. Consulting services provided by Progent include Microsoft Project Professional planning and support, SharePoint Server 2013 planning and configuration, SQL Server 2016 integration and development, SQL Server 2014 support, Microsoft Exchange 2016 Server migration, Exchange 2013 consulting, Exchange Server 2010 management,Office Excel and Microsoft Office 365 Excel development, plus Office PowerPoint and Visio webinar training. Progent offers access to Cisco-certified CCIE engineers to assist you to enhance your infrastructure to support local, branch, at-home, and mobile users so that they can utilize Project Server to work together securely and productively. Progent's security engineers can assist your IT team to adopt and police security workflows that safeguard important business information without interfering with the productive exchange of authorized data.
Consulting Expertise for SCOM 2012
Progent's Microsoft-certified Microsoft SCOM 2012 consultants have more than a decade of background designing, implementing, optimizing and repairing System Center Operations Manager solutions and can provide companies of all sizes advanced remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to plan a topology for Microsoft SCOM 2012 servers that provides the performance and resilience required to monitor your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs according to industry best practices for tracking network fabric as well as Microsoft and third-party applications and services. Also, Progent can deliver fast online or on-premises technical support to help you to remediate critical issues detected by System Center 2012 Operations Manager. Progent also offers System Center 2016 Operations Manager (SCOM 2016) consulting services to help your organization to migrate smoothly from SCOM 2012 to SCOM 2016.
64-bit Processing Migration Support Services
Progentís 64-bit migration specialists can assist you to update your servers and workstations affordably from 32 bits to 64 bits. Progent can help you to calculate the risks and advantages of moving to 64-bit processing, design a cost-effective upgrade process that reduces business disruptions, and provide timely remote support to aid your organization to configure 64-bit operating systems and application programs on your existing computers. Progent's Microsoft-qualified consultants can assist your company to integrate the 64-bit editions of Microsoft products such as Windows Server, SQL Server, Microsoft Windows 10, and Office Excel.
Windows Server 2012 R2 Migration and Support
Progent's certified Windows Server 2012 consulting experts can assist you to assess the business value of Windows Server 2012 R2 for your organization, create pilot environments and rollout plans, optimize your network for local, multi-site, cloud-based, and hybrid datacenters, educate your IT management, team, create an enterprise-wide security plan, streamline IT administration, help with application development, and generate and test a disaster recovery/business continuity plan. If your organization is considering migrating from Microsoft Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid cloud solutions consultants can assist you to evaluate the benefits of Windows Server 2016 for your business and design and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model.
Expert Wireless Consulting and Support Services
Progent's wireless technology consultants have broad expertise in the integration and support of wireless networking technology and can assist you to design, deploy, manage and troubleshoot wireless solutions that are compliant, robust, expandable, simple to administer and operate, able to support your critical workloads, and seamlessly integrated into hybrid cloud environments. Online and on-premises expertise offered by Progent span a selection of wireless technologies such as smartphone integration, Wi-Fi network design and installation, Wi-Fi site surveys, Cisco wireless IP phone configuration, and building-to-building wireless connections.
Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software offers small businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted architectures and also enables cost-effective backup to Azure Block Blob storage. Headline capabilities include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as low as five minutes for minimizing your Recovery Point Objective, advanced encryption, granular recovery options for specific files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and for VMware vCenter for handling larger deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live VMs with zero downtime. Progent is an Altaro partner and can provide a broad array of consulting services to help you to design, install, optimize and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup. For more information, visit Altaro VM Backup Certified Consultants.
Virtualization techniques enable IT organizations to optimize utilization, simplify network operations, and enhance application continuity and security. run multiple virtual machines on one actual processor. Typical applications for virtual servers are resource consolidation, low-cost platforms for applications that only run on outdated OS software, and affordable isolation of application programming or pilot environments from on-line ones. Progent's virtual server consultants offer Microsoft Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtualization consulting services, Microsoft Windows Hyper-V Virtual Server help, VMware vSphere and vCloud deployment, VMware NSX virtual network design and management, and Citrix XenServer virtual server assistance. Progent can deploy virtual machines to maximize performance, fault tolerance and ease of administration while at the same time lowering costs; suggest and verify disaster recovery plans that minimize downtown in case of a major failure; and deliver ongoing maintenance, repair, and engineering services as virtualization technology evolves.
Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants offer online or onsite expertise to help organizations of all sizes to design, deploy, manage, update or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers in-depth support for all the products, technologies and services that go into creating an end-to-end Jabber solution such as Cisco network appliances and management software, Microsoft Office 365 apps, Windows and Mac computers, iOS and Google Android smartphones, SIP interfaces, WiFi systems, cyber security, cloud computing, telepresence systems, PBX products, disaster recovery preparedness, and the many other pieces of a cohesive collaboration solution.
Contact a Progent Network Consultant
To find out how you can access a Progent network support expert for remote or onsite help in , phone 1-800-993-9400 or visit Remote Network Support.