If your company computer network is in the state of New Mexico you can now get quick phone-based help from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified expert to help with urgent issues that threaten your network. Progent offers the services of one of the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE support professionals available online of any independent support organization in the United States. Rates are competitive, billing is by the minute, sign-up is quick, and support is unbeatable.
If your New Mexico small business is outside of more populated urban neighborhoods like Albuquerque, Las Cruces, Santa Fe, or Rio Rancho, access to UNIX or Cisco CCIE experts could be limited when there's a network crash. This could mean a drop in revenue for your company, angry clients, idle employees, and defocused executives. By calling Progent's online services, you have access to a certified engineer who can offer expertise whenever you require it to keep your information system running.
Because Progent charges for telephone-based service by the minute, your business pays just for technical help delivered. Progent asks for no initialization charge. Many remote service companies have significant minimum payments or bill for every quarter hour or more. Progent's one-minute granularity and straightforward pricing policy eliminate unexpectedly large bills for speedy solutions.
If your New Mexico business needs remote help for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's remote support, call 866-776-4368, or see Contact Progent.
Why is Progent's Remote Support Services Unique?
Progent's experienced team of remote consulting engineers offers a wide array of in-depth computer skills. This allows Progent's remote technical support specialists to resolve the most challenging network trouble more quickly than is possible with typical independent service organizations or with the internal support resources commonly found in small or mid-size companies. Progent has developed the technology and experience to fix technical issues efficiently in a wide variety of computer environments that feature mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CISCO CCIE support experts have earned professional credentials including Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote support engineers also have a number of key Cisco credentials such as Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, Voice Professional (CCVP), CCDA and CCDP.
To assist companies that maintain environments powered by a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft technology, Progent's remote service group offers the help of consultants have earned important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide company-wide security expertise, Progent offers phone-based support from engineers who have earned important security certifications including Certified Information Security Manager consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional engineers. The scope of Progent's expertise combined with Progent's cooperative approach to fixing network difficulties allows trouble ticket escalation, if appropriate, to specialists with sufficient background to deal with particularly tough problems. This speeds up remediation of emergency problems, prevents system disruption, and minimizes maintenance invoices.
For companies in the state of New Mexico, Progent enables fast online access to a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant for emergency help to troubleshoot information system problems that are damaging business productivity but are outside the experience of your on-hand IT service group. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE-qualified network experts can interface with your computer environment by means of the latest remote support tools in order to provide quick and affordable analysis and remediation of serious computer problems.
Services Progent's Remote Consulting Specialists Can Provide Your New Mexico Company
Progent network engineers are qualified to deliver advanced support for an extensive array of UNIX, Apple Mac, Cisco, and Windows products and technologies such as:
Contact a UNIX/Linux or Cisco Network Assistance Expert Immediately
Remote Troubleshooting and Consulting for UNIX, Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X remote technical service staff can assist New Mexico small businesses with an extensive assortment of computer products and technologies including network architecture, messaging solutions, security consulting for networks and business operations, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, virtual server products for processor consolidation and streamlined management, and transitioning from older systems to current environments based on updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's service professionals offer online technical help for systems powered by leading derivatives of the UNIX platform such as:
macOS and OS X,
IBM AIX OS,
Berkeley UNIX (BSD),
Silicon Graphics IRIX or familiar Linux packages such as
Cisco Network Architecture and Security Technology
Progent is unmatched in the computer support industry for providing fast and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite network consultants who earn this advanced certification by completing thorough examinations supervised by Cisco. Most Cisco CCIEs are employed by large enterprises or national Internet service providers (ISPs), and so their expertise is not conveniently accessible to the general public.
Progent is among the only IT technology support organizations that makes sure that Cisco CCIEs stay available to help small and mid-size organizations. Also, Progent can provide quick contact with a Cisco CCIE via telephone so your company can benefit from timely support for complex network issues that are hurting your business but are beyond the comfort zone of your ordinary system maintenance group. Progent's CCIE consultants can connect to your network by means of the latest remote support technology in order to provide rapid and economical analysis and remediation of serious system problems. To find out more information concerning Progent's support for Cisco network appliances, refer to Cisco Network Engineering Support.
Microsoft Certified Partner for Phone-based Technical Support for Microsoft Windows
Progent's Microsoft-certified online support engineers can deliver computer problem solving and IT help for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your business the expertise of support engineers who can help you with a broad range of platform expertise including
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 support,
MS Exchange 2016 Server migration, Exchange 2013 consulting,
Exchange Server 2010 management,
SharePoint Server 2013 development,
Lync Server 2010 integration and Microsoft Communications Server upgrade,
Microsoft Forefront Threat Management Gateway management and ISA Server migration,
SQL Server 2016 migration and development and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
System Center 2012 Operations Manager monitoring and reporting,
Project Server planning,
Small Business Server consulting, and
Windows Essentials cloud integration.
Qualified Security Consultants
Progent offers you the services of certified CISM, CISSP and ISSAP security professionals who offer a variety of system protection services that can strengthen the defenses of your UNIX/Linux, Sun Solaris, or macOS and OS X environment against attacks or assist your business to recover promptly from an assault. Security solutions offered by Progent include: extensive security analysis utilizing platforms such as GFI LANguard, EEYE Vulnerability Scanner, and utilities from Solar Winds and Nikto; rapid recovery from virus and worm assaults; setting up firewalls; planning safe architectures for off-site and mobile connectivity; securing your messaging system from spam and DHA attacks; and implementing 24x7 network monitoring. To read more on Progent's security expertise for small and medium-size businesses, go to Progent's Engineering Expertise for Network Security.
Applications Support: Training, Development, Troubleshooting
Progent's Apple Mac technology consultants can support the creative aspect of Macintosh environments by offering consulting services and education in graphics, audio, and motion video. Progent's support professionals can provide help in a variety of Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Group can supply professional engineering expertise and training in special application fields including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, custom development, and training for familiar Microsoft business applications such as Microsoft CRM, Office Project, Office Word, and MS Excel. To learn additional information about Progent's consulting, custom programming, and education services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.
Call Center Outsourcing Options
Progent offers a selection of service offerings for Call Center services including UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Operations Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and has a large roster of Cisco-certified networking experts. Progent's Call Center staff of seasoned UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts are ready to provide your customers instant contact with a dependable technical support resource with extensive background in phone support and online troubleshooting for small and midsize business networks. Progent's concentration is on giving the Help Desk Call Center a respected reputation as a major contributor to business productivity, and Progent's goal is to fix and not simply report problems. For more on Progent's Help Desk Call Center support and outsourcing, refer to Progent's Help Desk Call Center Services.
Progent's Online Technical Support Technologies
Progent's sophisticated customer support database system keeps extensive histories for all support delivered to Progent's customers. Every authorized Progent team engineer has access to the history of support provided to every client by any staff member. This database of problems and fixes is structured as a conveniently searchable proprietary knowledge base that enables Progent's remote support professionals to share their knowledge with the whole team to make sure that the effectiveness of Progent's technical support improves daily. Progent's certifications with key vendors such as Cisco and Microsoft make available other vast support databases as well as to manufacturers' internal technical staff that allow Progent's remote consulting experts to arrive at the best solutions quickly.
To find out how to ask a UNIX/Linux engineer or a Certified CCIE for urgent online consulting help in New Mexico, phone 1-800-993-9400 or visit Urgent Remote Computer Support.