For small business computer networks located anywhere in the state of New Mexico, Progent's Microsoft certified technical experts can provide remote phone assistance and remote troubleshooting to solve your network problems fast and cost effectively. Progent has acquired world-class expertise, software utilities, and support databases to identify and resolve computer network problems while avoiding the cost and time delays normally associated with in-person technical service dispatches.

If your New Mexico company is situated outside of the larger urban areas such as Albuquerque, Las Cruces, Santa Fe, or Rio Rancho, your local network systems support choices may be limited in technical capability, or unavailable during an emergency. This results in a network environment that is unstable or causing productivity loss due to technical problems continuing for too long. Progent’s group of expert network consultants average more than 12 years of real-world industry experience, in the trenches of network support, performing a broad range of technical projects for a extensive range of clients. This means you obtain not only the technical competency needed for the job, but a professional with proven methods for applying those skills to provide excellent network solutions.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX expert to help your organization plan, deploy, manage and troubleshoot VMware vSphere and vCloud-based virtualization solution for on-premises networks, cloud environments, or hybrid systems. Progent's VMware vSphere and NSX consultants offer advanced expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and business continuity. Progent offers in-depth experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRO and vCloud used for administering private and hybrid cloud environments that provide maximum availability, fault tolerance, and application mobility.

Broad Experience with Microsoft's Popular Server Platforms
Progent's team of IT system consulting experts can help large enterprises to architect, deploy, and support major rollouts of key Microsoft technology by providing services such as Active Directory configuration, Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 integration, Exchange Server 2010 management, Microsoft SharePoint Server 2013 design and installation, Microsoft Skype for Business migration support and Lync Server management, plus SQL Server 2016 integration and development and Microsoft SQL Server 2014 programming. Progent has worked with some of the world's largest organizations to integrate technology based on Microsoft products and can provide branch office consulting services for enterprises with local offices in Silicon Valley and the San Francisco Bay Area or major cities across the United States.

Microsoft Desktop Virtualization Consulting
Microsoft's desktop virtualization solutions reduce the work needed for network administrators to deploy software programs so they are standardized across an entire workforce, offer the ability to control access to business information, and allow fast deployment of additional or updated workstations. In Microsoft Windows Server 2016, the Terminal Services tool has been enhanced and renamed Remote Desktop Services. Microsoft's new Virtual Desktop Infrastructure (VDI) behind RDS streamlines desktop access, improves responsiveness, tightens security, centralizes administration, and offers a nearly transparent client environment. Progent's Windows Server 2016 consultants can help your company to assess the strategic benefits of Microsoft's desktop virtualization technologies, configure test and production deployments, improve your system architecture to support virtual clients effectively, evaluate and resolve security problems, and train your network administrators to follow best practices to achieve a fast ROI from client virtualization.

Consulting and Troubleshooting Expertise for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager consulting experts can assist businesses of any size to adhere to leading practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and library resources; plan, implement, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist your business to move from an older edition of SCVMM or from a third-party virtualization management platform, and Progent can show you how you to optimize and repair your existing SCVMM 2012 ecosystem to make sure you get the highest possible return on investment. Progent also offers Virtual Machine Manager 2016 migration consulting to help you to plan and execute a smooth migration from SCVMM 2012 to SCVMM 2016 in order to benefit from stronger security capabilities, more affordable VMM storage options, and other enhancements.

Progent's Online Consulting, Development and Training Support for Microsoft Office Excel and Microsoft Office 365 Excel
Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a wide variety of online support services to help your organization to plan, program, pilot test, install, administer, and debug applications powered by any release of Excel, including Excel 2016 and Office 365 Excel. Progent can assist your business to migrate your legacy Excel solutions to the newest versions of Excel, support Excel on Apple iOS and Google Android smart phones and tablets, and fix compatibility problems between different versions of Excel. Progent can provide on-demand support to clients looking for a fast fix to a stubborn issue associated with Excel and Progent also offers full project management services for migrating or creating mission-critical applications built on Excel. Progent's affordable webinar training classes for Excel can be customized to meet the needs of individuals or teams.

ERP Consulting and Development Services for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that embodies over 25 years of background helping manufacturing and service organizations to simplify complicated supply chains and improve the efficiency of key processes in order to bring products to market quickly and adhere to customer commitments dependably. Progent offers the expertise of an ERP specialist with more than two decades of background working with the SyteLine/CloudSuite Industrial product family. Progent offers remote or onsite consulting that can range from as-needed guidance to comprehensive solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, CPQ, web site integration, debugging, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services. To learn more, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup provides small and mid-size businesses a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, multi-site, and cloud environments and also enables low-cost backup to Azure Block Blob storage. Headline capabilities include industry-leading Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as little as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, granular recovery options for specific files and emails, support for Windows Server CSV and for vCenter for handling large-scale deployments, and the ability to leverage Microsoft VSS technology to back up online virtual machines with zero downtime. Progent is an Altaro partner and can provide a broad array of consulting services to assist you to design, install, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup software. To read more, see Altaro VM Backup Certified Consultants.

Microsoft System Center 2016 Planning and Integration
System Center 2016 provides important enhancements in the management of hybrid cloud environments through comprehensive support for Windows Server 2016, Windows 10 clients; unified management of multi-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support such as closer integration with Intune for Apple iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants offer advanced online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to design and configure a new implementation of System Center 2016, extend or tune your current one, migrate efficiently from an earlier version of System Center, or troubleshoot your System Center solution.

Video Conferencing and Telepresence Consultants
Progent offers the support of a certified video conferencing consultant with expertise integrating technology from the leading video conferencing/telepresence providers such as Cisco/TANDBERG, Polycom, and LifeSize and can assist you to plan, install, expand, or maintain a telepresence solution that preserves your current investment and maximizes the strategic value of your information network. Progent also offers the expertise of network infrastructure consultants who can assist businesses of any size to create and maintain a communications network that provides the speed, dependability, security, and scalability required to accommodate your video conferencing/telepresence environment.

Microsoft Exchange Server 2010 Migration Help
Progent's Microsoft-certified Exchange 2010 consultants can help your organization to maintain and troubleshoot your current Exchange 2010 Server environment or provide the assistance of seasoned Exchange Server 2016 professionals and Office 365 Exchange Online consultants to help you determine the benefits of migrating to a current edition of Exchange that delivers fast payback by improving your productivity, cutting the cost of hardware and support, simplifying administration, and consolidating your vital communications platforms.

Cisco WiFi Controller Integration and Support Consultants
Progent's certified Cisco wireless controller experts can assist your business to deploy Cisco Wi-Fi controllers to manage wireless LANs of any size. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's modern wireless controller products. Progent offers expertise for hardware-based and software-only wireless controllers and can help you to determine which version makes sense for your wireless environment. For Wave 2 Wi-Fi controller appliances from Cisco, Progent offers Cisco 3504 Wi-Fi controller support, Cisco 5520 wireless controller expertise, and Cisco 8540 Wi-Fi controller expertise.

Microsoft Exchange Server 2013 Migration Support
Exchange Server 2013 incorporates significant improvements to the capabilities of Microsoft Exchange Server 2010 and delivers powerful innovations as well as a revamped architecture. These enhancements affect vital areas like manageability, high availability (HA), security and compliance, operational costs, collaboration, scalability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can deliver remote or on-premises expertise to help you manage, tune and troubleshoot your Exchange 2013 deployment. Progent also offers Exchange 2016 migration expertise and Exchange Online consulting to help you upgrade to a more current version of Exchange Server in a local, cloud-based, or hybrid deployment.

Talk to a Progent Network Support Expert
To learn how to access a Progent network support expert for remote or on-premises support in , phone 1-800-993-9400 or visit Remote Network Help.














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