For business network systems located within the state of New Mexico, Progent's Microsoft and Cisco certified technical experts can deliver remote phone support and troubleshooting to repair your network troubles quickly and cost effectively. Progent has acquired enterprise-grade expertise, advanced software utilities, and support databases to diagnose and fix IT problems without the cost and time delays associated with onsite service visits.
If your New Mexico small business is located outside of the larger metro areas such as Albuquerque, Las Cruces, Santa Fe, or Rio Rancho, your local network systems support choices may be limited in technical capability, or not available during urgent situations. This results in a office network that is unstable or causing wasted time due to technical issues persisting for too long. Progentís group of expert network professionals average more than 12 years of real-world industry experience, in the trenches of network systems support, performing a broad range of technical projects for a extensive range of customers. This means you obtain not just the technical skills needed for the task, but a consultant with field proven methods for applying those skills to assist with cost effective network solutions.
Easy Payment via Credit Card
Progent's easy payment options for urgent technical assistance include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net terms are available for regular corporate accounts.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi network appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. UniFi appliances installed on multiple venues with thousands of APs can be remotely configured and administered using free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, tuning, debugging, monitoring, and analytics. Progent can provide the skills of veteran wireless consultants who can help you to determine the benefits of UniFi technology for your business and help you to design, deploy, manage, and maintain your UniFi solution. To learn more, visit Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration.
Integration Help for Office 365 Applications and Cloud Services
Office 365 is Microsoft's expanding family of client productivity apps and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 apps and cloud services are offered in an array of subscription plans intended for markets from individuals and home offices to global enterprises. Progent offers quick and affordable remote access to consultants with expertise in Microsoft, macOS, iOS, and Google Android platforms. Progent can assist you to evaluate the wealth of subscription plans offered with Office 365 and integrate your network with Office 365 so you derive top business value. Progent's Office 365 integration consultants offer expertise with cross-platform networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also help you to build and maintain hybrid ecosystems that transparently integrate local and cloud-based resources.
Best Practices Followed by Expert Consultants
Many organizations located far from cities with ample network consultants resort to less qualified or inexperienced local resources for critical network support services. This can produce a network that is unstable or inefficient. Progentís staff of Microsoft and Cisco certified engineers average over ten years of hands-on industry experience, in the trenches of IT support, performing a wide array of technical tasks for a broad mix of clients. This means that with Progent you get not only high-level network engineering skills, but an engineer who follows computer industry leading practices in applying those skills to resolve real-world information network issues efficiently and in a consistent fashion.
ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting and management outsourcing service offers complete hosting of a small company's production servers in a solution that delivers the maximum level of dependability and expandability and is in addition easy to move to any data center. Progent's Private Cloud hosting and management options are built on mature virtualization platforms that enable small and midsize companies with multi- platform IT systems to save significantly on the expense of capital equipment, system maintenance, and network administration while benefiting from world-class fault tolerance and an unmatched level of vendor flexibility. Find out about Progent's ProSight family of managed IT services for small and mid-size businesses.
Comprehensive Reporting of Services Provided
Progent provides complete and meaningful reports of all service activity to ensure customers do not feel ďcaptiveĒ to their IT service company. Progent sends email accounts of support activity shortly after finishing each service interaction, and also provides a printed copy along with monthly invoices. Complete network service reporting makes it less risky for customers to move to a different support provider or assume more service responsibilities in house. Good service reporting also give IT managers the information required to determine the value of maintenance services and produce more realistic IT expense projections.
64-bit Computing Migration Help
Progentís 64-bit migration specialists can assist you to enhance your servers and desktop PCs efficiently from 32 to 64 bits. Progent can help you to calculate the risks and advantages of upgrading to 64-bit computing, plan an economical upgrade process that minimizes business interruptions, and offer timely remote support to assist your organization to install 64-bit software and application software on your current hardware. Progent's Microsoft-qualified engineers can assist your company to install the 64-bit editions of Microsoft products like Windows Server, Exchange Server, Microsoft Windows 10, and Office Excel.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting services to assist businesses of any size to plan and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can help you to assess the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
Microsoft Windows 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Windows Hyper-V 2016 utilizes core technologies initially designed for and proven on Azure, one of the world's largest public clouds. This pedigree significantly enhances the suitability of the Windows Server platform to run private cloud and hybrid cloud/on-premises environments by enhancing security, uptime, scale, manageability, reliability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V consulting team can assist you to evaluate the benefits of Hyper-V 2016 for your organization, configure pilot environments to verify the ability of Hyper-V 2016 to run your critical workloads, plan an efficient network topology for a cloud-centric or hybrid installation, develop and carry out a non-disruptive upgrade strategy, educate your IT management and technical support staff, and provide as-needed consulting and debugging support to ensure that your Hyper-V 2016 investment gives you the highest possible business value.
Management Support for Lync 2013
Microsoft Lync Server 2013, now called Skype for Business, enables organizations of all sizes to build a centrally managed and protected communications ecosystem that permits a BYOD computing style with IM, presence, audio/video and web meetings with application sharing, and both IP and PSTN telephony across a broad assortment of desktop and mobile clients. Progent's Microsoft-certified Lync Server 2013 consultants can assist your company to evaluate the advantages of Lync 2013, create an on-premises, cloud-based (via Lync Online) or hybrid model appropriate for your present and long-term goals, deploy Lync Server 2013 so as to speed up your return on investment, and provide custom webinar and onsite training to your management staff and end users. Progent has expertise in critical pieces of a Lync Server 2013 solution including Windows Server, SQL Server Express and Exchange, and Progent can help you to combine Lync 2013 with key Office and Office 365 apps including Outlook, Excel and PowerPoint. Progent's Microsoft Skype for Business Server experts can also assist your organization to plan and implement out a smooth upgrade to Skype for Business.
Remote Server Monitoring with Microsoft System Center 2016 Operations Manager Operations Manager
Progent offers a selection of Network Support Bundles based on the proactive problem solving capabilities of System Center Operations Manager, a next-generation network management software solution that tracks the reliability, speed and security of your IT system and detects anomalies before they can bring down your system. To give you additional insight concerning the performance and robustness of your network environment, Progent can help you integrate and manage leading network monitoring software powered by the Linux OS.
Contact a Progent Computer Consultant
To find out how you can get in touch with a Progent network support expert for online or on-premises help in , phone 1-800-993-9400 or go to Online Computer Support.