New Orleans At Home Workforce Integration Consulting and Support
Help Desk Call Center Solutions Consultants
Enlarging your telecommuter workforce can have a significant effect on network infrastructure, security/compliance, and company workflows. Progent has two decades of background assisting businesses of all sizes to design, deploy, manage, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your New Orleans organization to select the right technologies and adhere to best practices in building and operating a secure virtual office ecosystem for telecommuters that promotes teamwork and delivers top business value. Progent can provide services that go from as-needed expertise for helping you over occasional technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.
Progent's consultants can assist New Orleans, Louisiana organizations to with any facet of creating a high-performing work-from-home ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Help Desk augmentation, security monitoring, data protection solutions, and unified management.
Help Desk Call Center Support for At-Home Workers
An emergency, organization-wide changeover to a from-home business model, which might be driven by an epidemic or as a component of a disaster recovery process, can overwhelm even a high-performing internal Support Desk. Progent's Call Center services allow businesses to outsource or augment their Help Desk Call Center by using Progent's online Technical Response Center (TRC) services.
- Progent's Standard Support Desk services utilize Progent's nationwide network of online IT support specialists combined with world-class ticketing and tracking software to offer an economical, state-of-the-art Call Desk. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all facets of online Level 1 PC support from help requests to trouble ticket creation, desktop sharing, issue resolution, and incident reporting. A browser-based User's Service Portal allows teleworkers to check or edit their active tickets, enter information, and upload screen captures and attachments. Technical support services are delivered at a substantial discount off Progent's normal Level 1 technical support rates, and Progent makes available the option of rapid escalation to Level 2 and Level 3 support experts to resolve complex problems. For details, visit Progent's Standard Helpdesk Services for small companies.
- Progent's Call Center Augmentation Service enables you to supplement your current Support Desk staff by splitting delivery of Help Desk Call Center support transparently between your in-house support staff and Progent's nationwide roster of desktop support engineers and subject matter experts. Progent's shared Help Desk service uses a co-sourcing support model based on the number one PSA tool for managing service requests and trouble tickets, establishing ownership, tracking progress, and producing management reports. For details about how Progent's Call Center Supplementation Services can enable your company to deliver world-class technical support to your at-home employees, see Progent's Help Desk augmentation Services.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing an efficient telecommuter solution for your New Orleans, Louisiana company, call
An index of content::
Remote Support Services Short Term IT Staffing Services
Short Term Staff Augmentation Services Computer Consultant
Progent's temporary staff augmentation services enable organizations to meet sudden increases in demand for IT professionals without incurring the costs and hassle that come with identifying and recruiting experienced technical workers and without increasing your full-time workforce.
Urgent At Home Workforce Endpoint Management Consultant Services
Remote Workers Endpoint Management Computer Engineer
Progent can assist small and medium-size organizations to install efficient remote endpoint management solutions for administering endpoints used by work-from-home employees.
Microsoft Exchange 2000 Upgrade Support and Setup
Immediate Microsoft Certified Partner Exchange 2000 Upgrade Migration Consulting
Progent is one of the most expert network consulting companies for integrating e-mail solutions powered by Exchange 2000 Server. Progent is skilled in helping small and mid-size companies derive the full advantages of Exchange 2000 for typical scenarios including updating from Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 administration.
Office Access database Programming Firms
Top Microsoft Access RDP Consultant Services
Progent can provide cost-effective online consulting services for all editions of Microsoft Access including desktop and browser-based versions and offers advanced assistance for Access application development, database migration, performance optimization, BI reporting, and troubleshooting. Progent also can provide tailored online training for Access application programming and database administration.
Lync Server 2013 Edge Server Pool Consult
Microsoft Certified Partner Lync Server 2013 conference bridges Engineer
Lync Server 2013, now called Skype for Business, allows businesses of any size to build a manageable and protected communications ecosystem that permits a Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, audio/video and web conferencing with app sharing and whiteboard, and both IP and PSTN calling enabled for a broad range of desktop and handheld endpoints. Progent's Microsoft-certified Lync 2013 consultants and system integrators can help you to assess the advantages of Lync Server 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or mixed topology appropriate for your current and future goals, deploy Lync 2013 so as to speed up your return on investment, and deliver custom webinar and onsite training to your IT team and users. Progent has expertise in critical components of a Lync 2013 solution including Windows Server, SQL Server and Exchange Server, and Progent can help you to combine Lync 2013 with key Office and Office 365 apps including Outlook and PowerPoint.
Expert Microsoft Certified Support ISA 2000 Server
ISA 2000 Server Support and Setup
Progent's certified ISA Server consulting experts have broad backgrounds developing Microsoft-based security designs for IT networks with many locations, remote users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small company plan and deploy a configuration of ISA Server 2004 that meets your information security needs without restricting your network.
Problem Escalation Through Teamwork Tech Consultant
Emergency Access to External Support Databases IT Solution Providers
Progent’s team of Microsoft and Cisco Certified experts average longer than a decade of real-world professional experience, at the forefront of network service, executing a wide variety of IT tasks for a large mix of clients. Every Progent support professional shares a refined set of personal best practices that are incorporated into shared leading practices standards that Progent teaches its support personnel. This ensures that you get not just expert technical skills, but also a consultant with field-tested approaches for applying technical knowledge to fix real-world network problems rapidly.
VMM Database Support Outsourcing
SCVMM 2012 Support Services
Progent's Microsoft-certified consultants can help businesses of any size to follow best practices to set up SCVMM 2012 hosts and host groups, networking, storage, and libraries; plan, deploy, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist your business to migrate from a legacy release of SCVMM or from a third-party virtualization management platform, and Progent can show you how you to enhance and troubleshoot your existing SCVMM 2012 environment to make sure you realize maximum business value.
Fault Tolerant Internet Data Center Technology Consulting Services
Data Center Specialists
Progent's Data Center engineers can help you select high availability data centers that meet the specific requirements of your business. Fault tolerant co-location sites are especially attractive to small organizations because of their affordability and convenience compared to taking a do-it-yourself approach. Trying to create an in-house data center with even a minimum level of fault tolerance is too expensive for the majority of small companies. Progent is ready to show you how to get all the benefits of high availability data centers and 24x7 colo sites by providing a full array of consulting and support services.
BlackBerry Software Consultant Services
BlackBerry Redirector Consulting Services
Progent offers the support of RIM BlackBerry-premier professionals who can help small companies to plan, manage, and repair BlackBerry technology affordably and effectively, doing away with the need for an internal BlackBerry expert and reducing the expense and hassle of supporting a mobile workforce. Progent's BlackBerry specialists offer in-depth experience cooperating with Progent's Microsoft-expert experts, Cisco CCIE network engineers, and CISA and CISM-certified security engineers. This breadth of expertise, combined with Progent's proven online support model, provides small businesses a cost-effective solution for incorporating BlackBerry devices and software seamlessly into their information system.
domain expiration management Professional
ProSight password management Consulting Services
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard data related to your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be alerted about upcoming expirations of SSLs or domains. By updating and managing your IT infrastructure documentation, you can eliminate up to half of time spent trying to find critical information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you’re making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require the instant you need it.
Linux Online Services
CCDP Certified Tech Expert Solaris Online
Progent provides nationwide online phone support and consulting services for businesses that run Solaris networks or whose IT systems include a mix of Sun Solaris and Microsoft technology. Online technical support offers maximum return for your IT dollar by protecting user efficiency and shortening the hours charged for computer analysis and repair. Advanced remote access technology and skilled technicians and consultants combine to enable Progent to handle the majority of network issues without wasting time and expense by going to your location. In most of situations your IT problems can be remediated over the phone or via a mix of telephone support and online network analysis. Progent can put you in touch with Cisco certified CCIE network engineers and CISA certified security specialists to assist with the toughest system problems.
VMware SRM Consult
VMware VCDX Consultancy
VMware's popular Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and test a consistent process for recovering applications and services quickly following a breakdown. Site Recovery Manager provides centrally managed and automated recovery, application mobility, and transparent site relocation, failback and re-protect. Site Recovery Manager also supports transparent testing for disaster recovery, updates and patches and can generate reports to confirm full service restoration, validate SLAs and prove compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to plan, configure, test and maintain a DR solution powered by VMware SRM.
System Center 2016 and Exchange Integration Consultant
System Center 2016 and VMware Integration Network Engineer
Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, deploying, optimizing and fixing Microsoft SCOM solutions and offer companies of all sizes advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that provides the performance and availability required to monitor your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure and both Microsoft and third-party apps and services. Also, Progent can provide fast remote or onsite troubleshooting to assist you to fix critical problems detected by SCOM 2012.
3900 Router Consultant Services
7600 Edge Router Support
Cisco has developed a full array of routers including appliances designed to provide the security, performance, and availability demanded by customers from branch offices to global enterprises. Cisco routers feature support for redundancy, transparent failover, and backup power for improved fault tolerance and network uptime. Progent can show you how to select and configure Cisco routers to build a reliable foundation for your network and to make it economical to grow as you add new users, open new offices, install new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS platform, including the Cisco 800 family of small business routers, Cisco 1800 and 3800 ISR routers, Cisco 2900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for the network core, plus older 2500 and 2700 Routers.
Cisco VoIP Phones and Contact Center Integration Services
8800 Series IP Phone Integration Services
Progent's Cisco CCIE-certified network infrastructure experts can provide high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Dynamics GP/Great Plains Help and Support
Dynamics GP Software On-site Technical Support
Dynamics GP/Great Plains allows you to expand and manage your company better by delivering deep availability of strategic information and a rapid return on investment. Dynamics GP/Great Plains offers major business benefits including its ability to extend the reach of your organization, manage your financials, automate financial operations, standardize procedures throughout your company, refine inventory control, enhance order accuracy, grow revenue and shorten lead-time, and maximize cash flow. Progent can help you set up and manage a robust, secure server and communications infrastructure to support Great Plains, and can provide experienced Dynamics GP support professionals to help you reap the full benefits of your Dynamics GP software.
Computer Consultant Video IP Phones
Telepresence Support
Progent's Cisco IP phone and video IP phone experts can assist your business to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers support for all versions of Cisco's IP phones from discontinued VoIP devices to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Cisco Unified CM, formerly known as CallManager, or with Unified CM Express to build a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified Communications Manager applications that include Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact center. Progent's consultants can deliver expertise with all aspects of Cisco IP Phone integration including designing dial plans, setting up SIP gateways, deploying Cisco ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
Unified CM clustering Consulting Services
Remote Troubleshooting Unified CM
Cisco Cisco Unified Communications Manager (Unified CM), formerly branded CallManager, functions as the center of Cisco's communications and collaboration platform. Cisco Unified Communications Manager and Unified CM Express offer a borderless IP-PBX by integrating with applications such as Unified Communications Manager IM and Presence Service, Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's CCIE-certified network consultants offer efficient and affordable remote and onsite expertise to assist organizations of all sizes to build and administer CUCM deployments by providing Unified Communications Manager integration and technical support services that add optimum business value. Progent's consultants can help with any aspect of CUCM setup and troubleshooting in areas that include integrating Voice over IP phones and Video phones, reviewing dial plans, configuring SIP trunking and PSTN calling, installing Cisco ISR routers with CUBE VoIP networking support, creating UCS server clustering solutions for high availability, capacity planning, and integration with Microsoft Exchange and Skype for Business.
Developer Firm Amazon AWS cloud services integration
Amazon S3 backup Developer Firms
Progent can provide affordable online support to assist companies of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Glacier. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, readiness assessment, architectural design, testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance.
Top Ranked SCCM 2012 Windows 2010 Provisioning Integration
SCCM 2012 Windows 2010 Provisioning Support and Integration
Progent can help your business to plan for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate smoothly to Configuration Manager 2012 from an older change management solution or help you to modify your current SCCM 2012 environment to support your changing IT requirements. In addition, Progent can help you to create a software foundation that extracts the most value from SCCM by providing expertise with associated Microsoft platforms including Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Consultancy Azure and SQL Server integration
Microsoft Azure cloud integration Reports
Progent can help companies of any size to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT administration and lower equipment investments. Azure offers a wealth of public cloud services and Progent can help you to understand the benefits and limitations of various cloud networking architectures supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure you sidestep the common errors small companies make when moving to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also assist you to prepare firewalls and VPN connections and to integrate iPhones and iPads and Google Android handhelds.
SCOM 2016 Online Support
24-Hour System Center 2016 and Windows 10 Integration Remote Technical Support
Small to mid-sized businesses can now enjoy all the advantages of Microsoft System Center Operations Manager and in addition have quick access to Progent’s Microsoft and Cisco Certified IT consulting experts. With Progent's affordably priced IT support programs, small organizations can select a simple Microsoft System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to offer small business information systems enterprise-class availability, protection, and performance.
Sun Solaris Consultant Services
Cisco Certified BSD IT Service Providers
Progent's UNIX platform support services offer small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience offers you a convenient single consulting firm to show you how to build and manage a secure and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat Linux, SuSE Linux, Debian GNU/Linux and Slackware.
Firewall Support Juniper Junos Network and Security Manager
Juniper Junos BGT Cybersecurity Consultancy
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Altaro VM Backup Planning Specialist
Technology Consulting Altaro VM Backup and VMware ESXi
Altaro VM Backup software offers small and mid-size organizations a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud environments and also enables cost-effective backup to Azure storage. Top features include industry-leading Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as low as five minutes for minimizing your Recovery Point Objective, advanced encryption, item-level restore options for individual files and emails, support for Windows Cluster Shared Volumes (CSV) and for vCenter for managing larger deployments, and support for Microsoft VSS technology to back up online VMs without downtime. Progent is an Altaro partner and offers a broad range of services to assist you to design, install, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup software.
Consultant Services Private Cloud Virtual Datacenter Hosting
Private Cloud Virtual Datacenter Hosting Engineer
Progent’s private cloud hosting service enables small and midsize businesses to run mission-critical applications such as SQL and Exchange Server from a secure Tier III data center facility on fault-tolerant equipment with geographically separate data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for backup and restoration. Smaller organizations can use Progent’s private cloud to avoid large investments in the acquisition, upkeep, and operation of network equipment and facilities while benefiting world-class levels of system reliability and physical security.
Technology Consulting Microsoft Windows 7 Upgrade
Windows 7 Wireless Online Help
Progent's Microsoft certified consultants offers offsite and onsite consulting services to assist you to administer, maintain, and repair computers based on Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, network security, disaster recovery, online connectivity, mobile device integration, Wi-Fi configuration, and remote system monitoring and alerts.
Server Migration Specialists Developing Phase: Pilots
Developing Phase: Pilots Server Migration Specialists
When conducting consulting projects for corporate clients, Progent uses a structured approach based on specified milestones in order to achieve budgetary, scheduling and engineering goals while minimizing business disruption. Progent's Enterprise Services Methodology utilizes accepted project management procedures based on the leading practices described by the Microsoft MSF methodology which includes requirements definition, design recommendations, test models, design adjustments, and expert deployment. All phases are documented to make available a detailed description of technical services delivered and to assist in ongoing system maintenance.
Amazon Marketplace Web Service development Developer Firms
Amazon MWS Programming Companies
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales, merchants can broaden their market, reduce their cost of sales, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and expedite your ROI.
Solaris Online Small Business IT Consultants
Linux Remote Specialists
Progent provides national urgent help and consulting services for companies who run UNIX or Linux networks or whose IT systems include a combination of UNIX and Microsoft technology. Online IT help provides maximum return for your IT budget by preserving client efficiency and shortening the hours billed for computer analysis and repair. Advanced remote access utilities and skilled service specialists and consultants combine to enable Progent to handle most network issues without wasting time and expense by traveling to your location. In the vast majority of cases your network problems can be remediated by telephone or via a combination of telephone support and online connectivity. Progent can offer the services of Cisco CCIE network engineers and CISA and CISM premier security specialists to assist with the most difficult network problems.
SMS Upgrade Consulting
Microsoft Certified Expert SMS Server 2003 Upgrade Online Support Services
Systems Management Server provides extra functionality for change and configuration management of Windows-powered systems through SMS Feature Packs. Feature Packs reduce the overall administrative expense of managing and deploying software products by making it easier to copy system images, control mobile computers, and run management utilities. In addition to alerting you about ways to save management expenses by deploying SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and implement IT tasks involving areas that Feature Packs are intended to make more efficient. Progent's migration and upgrade services can lower spending and eliminate business disruption as you move to new operating systems and applications. Progent's wireless engineers can show you how to define efficient processes and policies to manage handheld computers and smart mobile phones so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to design a security plan that includes standards, processes and technologies to keep your IT computer system protected.
Contract Development MS SQL Server
Microsoft T-SQL Reports
Progent's Microsoft-certified SQL Server application developers and database administrators offer online expertise to assist organizations of any size to create, administer, and troubleshoot applications based on Microsoft's SQL Server platform and Microsoft's .NET architecture. Progent's SQL Server experts offer support for any phase of application development in solutions that can include small office databases to VLDB applications and enterprise-class data warehousing.
VMware Workspace ONE Endpoint Management Network Installation
24x7x365 Consulting Services Company Microsoft Intune
Progent's network engineers can assist you to streamline desktop change and update deployment by providing expertise with administration platforms like Microsoft System Center Configuration Manager, Systems Management Server, and Windows Server Update Services (WSUS).
ASA Firewall with Firepower Consultant
Firepower Services Technical Support
Progent’s Cisco-Premier technology consultants provide professional PIX Firewall consulting services encompassing architecture, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector threat protection, and safe access services. Extending from small, plug-and-play desktop appliances for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls offer a sensible level of protection, performance and availability for business networks of all sizes. PIX firewalls are based on a proven, specially designed operating system, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and networking services, including advanced application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN networking, intelligent networking services, and extensive administrative solutions. Progent’s Cisco consultants can show you how to choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
SMS Server Migration Network Consultant
Support SMS Upgrade
Progent’s certified experts provide small and mid-size businesses world-class consulting support for SMS Server 2003 and Configuration Manager, Microsoft's standard tools for change and configuration automation. System Center Configuration Manager 2007 is the new name for the update management platform previously known as SMS Server. Configuration Manager offers a range of enhancements to Systems Management Server including full automation, built-in Windows Vista Microsoft Windows Server 2008 support, NAP security support, and device driver management. Progent’s certified consulting professionals can show you how to use SMS Server or System Center Configuration Manager effectively for automated OS and application deployment, security patch control, software metering, and software license compliance. Progent's consultants can also assist your company to move efficiently from SMS Server 2003 to Configuration Manager.
Windows and UNIX Consultant Services
UNIX with Windows Specialist
If your business network mixes UNIX, Linux or Solaris platforms with MS Windows, Progent can assist you to incorporate your IT resources into a unified environment that permits all your operating systems to run side by side for easy management, seamless information exchange, high reliability, superior performance, and tight security. Progent's UNIX and Windows coexistence assistance services feature IT infrastructure integration and support, support for Windows services for UNIX, remote network monitoring and management, remote technical help and repair, on-site technical support, and Help Desk Call Center support.
Windows PC Simulation on Apple macOS Support Services
Largest Windows Applications on macOS Consultant
For businesses with a combination of Apple Mac and Microsoft Windows computers, there exist two popular solutions for running Microsoft Windows-only software on an Apple Mac: an external connection to a physical Windows PC or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to connect a Mac to a networked Windows-based computer to run Windows programs and access system resources. Microsoft's Virtual PC for Apple Mac simulates Windows on an Apple Mac computer so that you can use Windows programs locally. Progent's Mac technology support experts can help your business to maintain these solutions for running Microsoft Windows software on your Macs and can in addition assist you to evaluate and install third-party products for Microsoft Windows PC simulation.
Windows and Solaris Online Consulting
Remote Consulting Windows and Solaris
If your company computer system combines UNIX, Linux or Solaris platforms with MS Windows, Progent can assist you to integrate your servers into a cohesive environment that allows all your OS platforms to coexist for easy management, transparent dataflow, high reliability, enhanced performance, and tight protection. Progent's UNIX and Windows integration support offerings include network infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote technical support and repair, in-person technical support, and Contact Center support.
Check Point 26000 Firewalls Security Audit Services
Cybersecurity Consultancies Check Point Security Gateways
Progent's Check Point firewall consultants can help you plan, integrate, and administer firewall environments built around Check Point Next Generation security gateways and Check Point's cloud-based security services. Progent can also assist you maintain legacy Check Point firewalls or migrate smoothly to Check Point's modern firewalls.
Information Technology Consulting Cisco SIP phones
VoIP Phone System Integration Support
Progent's Cisco certified networking consultants can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
Migration Consulting Windows Server 2000
Windows 2000 Server Remote Support Services
Progent's certified Windows 2000 Server experts can provide network help and information technology consulting services for the entire family of Microsoft .NET Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Microsoft Windows 2000 Server configuration, update, and troubleshooting offerings include network design, deployment, project management, local and off-site support, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and economical co-sourcing.
NetDocuments and Exchange Server Specialists
NetDocs and Azure Consulting
NetDocuments (NetDocs) is a cloud-based document management system designed for legal workflows. Progent can provide remote access to NetDocuments experts to assist your law firm to design, deploy, manage, tune, or troubleshoot a document management system environment based on NetDocs.
24-Hour Core Routers Specialist
7600 Edge Router Configuration
Cisco has developed an extensive product line of routers including routers built to provide the protection, performance, and reliability required by customers from branch offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved reliability and system uptime. Progent can show you how to choose and integrate Cisco routers to establish a reliable foundation for your IT system and to make it economical to grow as you add new users, start new offices, deploy new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent offers expertise in a variety of routers powered by Cisco's IOS operating system, such as Cisco's 800 series of small office routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for the network core, as well as legacy 1700 and 2600 Series Routers.
24 Hour Catalyst 9130AX Access Point Troubleshooting
Online Support Catalyst Wi-Fi 6 AP Management
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 AP experts offer affordable remote and onsite help for Catalyst Wi-Fi 6 wireless APs.
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