For business network systems located in the state of New York, Progent's Microsoft authorized technical experts can provide phone assistance and remote troubleshooting to fix your computer system issues fast and affordably. Progent has acquired enterprise-class skills, advanced software tools, and support knowledge bases to diagnose and fix network problems while avoiding the cost and delays normally associated with on-site service dispatches.
If your New York business is located beyond the larger metro areas such as New York City, Buffalo, Rochester, Yonkers, or Syracuse, your nearby network systems support choices may be limited in skills, or unavailable during an emergency. This can result in a computer network that is unstable or causing productivity loss due to technical issues going unresolved for too long. Progentís team of network professionals average more than ten years of real-world IT industry experience, in the trenches of network systems support, performing a wide variety of technical tasks for a extensive range of customers. This means you get not just the technical skills needed for the job, but a consultant with proven methods for applying those skills to deliver cost effective network solutions.
Configuration Manager 2016 Cloud Integration
Configuration Manager 2016 automates software deployment and updating, streamlines security and compliance settings management, keeps track of network resources, protects against corporate data leakage, performs network health reporting, allows safe self service, and delivers a common control mechanism for administering multi-operating system ecosystems based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud experts can help businesses of any size with any aspect of designing, implementing, operating and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid networks.
Eliminate Reliance on Freelance Consultants
By building a partnership with a full-service computer support company like Progent rather than with a freelance consultant, you are assured fast access to experienced professionals whenever you require them. You no longer have to be concerned that sickness, training, vacations, or conflicting jobs with other clients will cause you to be with no help when you have a crisis.
Broad Experience with Microsoft's Leading Server Solutions
Progent's staff of IT system consulting experts can help large organizations to architect, set up, and support major rollouts of key Microsoft technologies by providing services such as Microsoft Active Directory configuration, MS Exchange Server 2016 planning and deployment, Exchange Server 2013 consulting, Exchange Server 2010 maintenance, SharePoint Server 2013 design and installation, Skype for Business planning and deployment consulting and Microsoft Lync Server 2013 management, plus SQL Server 2016 integration and SQL Server 2014 programming. Progent has helped some of the world's biggest businesses to integrate technology based on Microsoft products and can provide branch office IT supports for enterprises with local offices in Northern California or major cities throughout the United States.
Part-time CIO Support Services
Progent can supply companies with an information management professional who can function as a temporary or part-time Chief Information Officer. This experienced technology executive can provide long-term direction to assist you to integrate sensible IT products to improve business operations so they align better with your business goals. Your business can create and install a well thought out IT plan without absorbing the expense of a full-time senior IT executive. Vital services Progent's part-time CIO can perform include strategic planning, planning IT budgets, building models for ROI, optimizing business processes, reviewing contracts with vendors, establishing security and compliance standards, business impact analysis, automating data center management, patch management, network asset documentation management, and disaster recovery/business continuity preparedness.
Amazon AWS Cloud Planning and Integration Consulting Services
Progent's Amazon AWS integration experts can provide cost-effective remote consulting to assist businesses of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Amazon Glacier for low-cost archival storage. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, system design and review, testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security. Progent offers advanced expertise with firewalls and VPN access and can show you how to deploy cloud-centric or hybrid environments that efficiently integrate Amazon AWS resources. Progent offers as-needed consulting or Progent can deliver comprehensive project management outsourcing or co-sourcing to help you migrate efficiently to the Amazon AWS cloud.
Online Training for Desktop Applications
Progent provides live online classes for popular client software. Progent's Online training covers topics such as Microsoft Office 365 Excel and Power BI reporting, Office 365 Word VBA macro development, PowerPoint co-editing, Outlook security, Office 365 Access programming, Microsoft Dynamics GP customization, and Windows 10 configuration. Live online education offers all the benefits of traditional classroom sessions, such as immediate interaction between students and teachers, but avoids the costs of transportation and the challenge of attempting to synchronize the availability of multiple workers.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP infrastructure consultants and Cisco CUBE configuration experts can assist organizations of any size to design, deploy, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks. Progent can provide affordable remote or onsite expertise to help companies to migrate smoothly to an advanced unified communications ecosystem that offers fast return on investment. Progent's certified Microsoft unified communications experts can assist you to configure connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business and Lync for connectivity to a SIP-based IP PSTN trunk.
Linux Consulting and Windows/Linux Integration
If your small business IT environment mixes Linux technology with Microsoft Windows, Progent can assist you to incorporate your servers into a cohesive system that permits all your platforms to coexist for simpler management, transparent data exchange, fault tolerance, enhanced performance, and tight security. If you are developing Linux based-software on a network that includes Microsoft-powered servers, desktops, and application software, Progent can provide comprehensive outsourcing that frees you to concentrate on your area of high-value expertise.
Comprehensive Consulting and Support Services for Systems at Colocation Data Centers
There are hundreds of enterprise-class Internet Data Centers in Northern California and major cities throughout the United States, and Progent's colocation consulting experts can enhance your systemís reliability and performance by helping you select a colo facility that meets the individual needs of your company such as geographic proximity, size, communications, budget, and extra additional features and services. Progentís data center IT services are designed for companies with equipment housed at colocation hosting facilities and in need of on-demand on-premises service at the collocation facility plus online support from Microsoft and Cisco qualified professionals. Progent offers a selection of colocation center consulting services such as system topology analysis, Windows and UNIX server installation and maintenance, tech support for server and telecommunications infrastructure, design and deployment of non-stop configurations, architecting and deploying layered security defenses, firewall configuration and support, designing load balancing solutions, and creating fault tolerant server cluster configurations.
Microsoft Windows Server 2012 R2 Integration Support
Progent's certified Windows Server 2012 experts can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, create pilot systems and rollout strategies, optimize your network for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT support, staff, develop an enterprise-wide security strategy, streamline network management, assist with application development, and build and validate a disaster recovery/business continuity plan. If you are thinking about moving from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid integration experts can help you to assess the benefits of Windows Server 2016 for your environment and plan and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model.
Progent's Consulting and Training Support for Microsoft Office and Office 365
Progent's Office and Office 365 consultants can help companies to incorporate Office desktop and Microsoft Office 365 applications including Office Excel, Office Word, PowerPoint, Outlook, Access, Visio and Publisher into a seamless productivity solution that provides quick return on investment and enables improved business outcomes. Progent can assist your company to interface Microsoft Office or Office 365 apps with one another and with additional key Microsoft platforms such as SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent can also assist you to resolve compatibility issues with different releases of Office desktop and can provide live online Microsoft Office and Office 365 instruction to individuals or teams.
Apple macOS and OS X Consulting Services
Progent's consultants offer Apple macOS and OS X users a range of services including remote Mac desktop help, expertise with Mac software, Outlook for Mac and MS Exchange consulting, Apple macOS and OS X protection and connectivity consulting, integration between Mac and Microsoft Windows networks, and individual training. For business networks built exclusively on Mac or for systems that utilize a mix of Mac, Linux, and MS Windows-based servers and desktops, Progent has the background and depth to handle the complexity of architecting, configuring, and supporting a network infrastructure that is dependable, safe, efficient, and aligned with your business goals.
Advanced Server Monitoring with Microsoft System Center Operations Manager Operations Manager
Progent offers a selection of Network Support Packages based on the advanced problem solving abilities of Operations Manager, a next-generation server management software solution that monitors the reliability, speed and security of your IT network and identifies anomalies before they can bring down your network. To provide more insight concerning the performance and stability of your network infrastructure, Progent can help you integrate and operate popular network monitoring software based on the Linux OS.
Get in Touch with a Progent Computer Support Expert
To learn how you can get in touch with a Progent computer support expert for remote or on-premises help in , phone 1-800-993-9400 or go to Remote Computer Support.
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