If your company information network is in the state of New York you can now get fast remote help from a UNIX or Cisco CCIE expert to resolve the toughest issues involving your IT network. Progent retains among the most extensive teams of UNIX and Cisco CCIE consultants available remotely of any nationwide service firm in the United States. Rates are competitive, charges are by the minute, sign-up is immediate, and service is unbeatable.
In case your New York small business is situated some distance from major urban areas such as New York City, Buffalo, Rochester, Yonkers, or Syracuse, contact with UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts is often limited when you have an emergency. This can cause a loss of revenue for your business, upset customers, unproductive employees, and distracted management. By calling Progent, you can get in touch with a certified consultant who can provide help when you have to have it to keep your network on line.
Because Progent charges for telephone-based support on a per-minute basis, your business pays exclusively for support provided. Progent requires no startup surcharge. Some remote support organizations apply large minimum fees or bill for every fifteen minutes or more. Progent's small granularity and simple pricing mechanism eliminate large tabs for speedy fixes.
If your New York business requires technical assistance for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based help, call 866-776-4368, or go to Contact Progent.
Why is Progent's Online Support Program Unique?
Progent's seasoned staff of online support professionals possesses a wide array of world-class computer knowledge. This allows Progent's remote service experts to deal successfully with the most challenging technical problems more quickly than is feasible with typical third-party support organizations or with the internal IT resources usually found in small or mid-size businesses. Progent has refined the technology and experience to repair technical issues efficiently in a wide variety of computer environments that feature mixtures of UNIX, Linux, Solaris, macOS and OS X, Microsoft, and Cisco products. (See Progent's customer testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE consultants have earned advanced credentials including Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online support experts also hold a variety of key Cisco credentials which include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.
To assist businesses who operate networks based on a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft operating systems, Progent's remote service team offers the services of support specialists who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering advanced security consulting, Progent offers remote contact with engineers who have qualified for recognized security certifications such as CISM consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's expertise coupled with Progent's cooperative approach to fixing technical difficulties allows trouble ticket escalation, if appropriate, to specialists with sufficient background to deal with particularly intractable jobs. This accelerates resolutions of serious problems, avoids system downtime, and minimizes technical support bills.
For companies in the state of New York, Progent enables immediate remote communication with a UNIX, Linux, Sun Solaris, macOS or OS X specialist for critical help to fix technical problems that are damaging your business and are outside the skill set of your on-hand computer service resources. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-certified service team can analyze your network via the latest remote support utilities that allow them to provide fast and economical evaluation and remediation of critical computer issues.
Services Progent's Phone-based Support Specialists Can Offer Your New York Company
Progent's network consultants are qualified to deliver expert support for an extensive set of UNIX, Apple Mac, Cisco, and Microsoft technologies including:
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Specialist Immediately
Online Troubleshooting and Consulting for UNIX, Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X online computer service team can assist New York small businesses with a large set of IT products and technologies such as system infrastructure, email solutions, security expertise for computer systems and company processes, Windows integration with UNIX, Linux, Solaris, or Apple macOS and OS X systems, virtual server products for server economization and centralized management, and migration from legacy applications to current solutions powered by newer versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's support professionals can provide online troubleshooting for computers based on major variants of the UNIX operating system including:
macOS and OS X,
IBM AIX OS,
Silicon Graphics IRIX or familiar Linux platforms including
Debian GNU/Linux and
Cisco Network Architecture and Security Products
Progent leads the IT consulting industry for providing fast and economical communication with Cisco CCIEs. Cisco-certified CCIEs are high-level networking consultants who qualify for this prestigious credential by completing strenuous testing given by Cisco. The vast majority of Cisco CCIEs are employed by big enterprises or national Internet service providers, and so their help is not readily accessible to the general public.
Progent is among the few IT technology consulting organizations that ensures that CCIEs stay accessible to support small and mid-size organizations. In addition, Progent offers convenient access to a CCIE by phone so your company can get immediate support for critical network issues that are impacting your business but are outside the experience of your usual IT support group. Progent's CCIE support experts can access your environment by utilizing the latest on-line troubleshooting technology to perform rapid and affordable diagnosis and remediation of critical network anomalies.
Cisco authorized experts from Progent can assist you to plan, setup, and support a converged business network that can streamline business processes, lower expenses, and speed the path to productivity. By offering Cisco integrated services routers expertise with Catalyst switches support and Aironet wireless products integration assistance, Progent can dramatically increase the strategic value of your network infrastructure in New York. For additional information concerning Progent's expertise in Cisco network appliances, refer to Cisco Network Consulting Support.
Microsoft Partner for Online Expertise for MS Windows
Progent's Microsoft-certified remote support professionals can provide computer system troubleshooting and IT assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your business the expertise of consulting professionals who can help your company with a broad variety of platform practice areas including
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 support,
Microsoft Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 integration,
Microsoft Exchange Server 2010 management,
SharePoint Server development,
Microsoft Lync implementation and Microsoft Communications Server 2007 upgrade,
Forefront TMG 2010 administration and ISA Server 2006 maintenance,
Microsoft SQL Server 2016 migration and programming and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server training,
SBS Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Qualified Network Security Experts
Progent offers you access to accredited CISM, CISA and CISSP security consultants who can deliver a range of system protection services to strengthen the protection of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X environment against internal or external threats or help you to revive promptly from an attack. Security solutions available from Progent include: comprehensive security evaluation using technologies such as GFI LANguard NSS, NMAP Port Scanner, and software from Solar Winds and Hydra; quick recuperation from virus and worm assaults; setting up firewalls; designing secure architectures for remote and mobile access; securing your messaging system from viruses, spam and directory harvest attacks; and implementing 24x7 proactive monitoring. To find out more on Progent's security support for small and medium-size businesses, go to Progent's Engineering Services for Network Security.
Applications Support: Webinar Training, Custom Programming, Problem Solving
Progent's Apple Mac technology experts can support the creative facets of Macintosh environments by providing help services and education in imaging, audio, and video. Progent's consultants can provide expertise in a variety of Apple Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Group can supply professional engineering expertise and education in specific application fields such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, programming, and education for popular Microsoft applications including Microsoft CRM, Project, Microsoft Word, and Microsoft Office Excel. To read more about Progent's expertise, customization, and education offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Team.
Help Desk Support and Outsourcing Options
Progent provides a selection of programs for Help Desk services : UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Support Services, and Call Center Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are intended mainly for businesses who require the timely accessibility of an effective Help Desk Call Center but who have relatively small funds and internal support resources. Progent’s Virtual Help Desk is a transparent supplement to your current Help Desk resources. Progent can operate as a primary Help Desk for your business, represent an escalation resource for tough technical issues, or be ready in those instances when your ordinary resources are too busy. Progent's Call Center Consulting Services can aid you in establishing an effective new Call Center or improving your current one, evaluating or customizing Help Desk application software to address the particular needs of your company, or adding supplemental staff to operate online in conjunction with your in-house Help Desk group to deal with high-demand scenarios like software migrations. For additional information on Progent's Help Desk Call Center support, go to Progent's Call Center Support.
Progent's Remote Service Technologies
Progent's powerful customer support database application includes thorough documentation of all support delivered to Progent's customers. Every active Progent staff consultant has the benefit of the details of services provided to each client by any staff member. This database of problems and solutions is structured as a readily searchable proprietary knowledge base that enables Progent's remote technical professionals to communicate their experiences with the whole team to ensure that the quality of Progent's support improves daily. Progent's partnerships with key vendors such as Cisco and Microsoft make available other vast support knowledge bases and to vendors' internal support staff that allow Progent's online service specialists to find the optimal resolutions promptly.
To learn how to contact a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco certified CCIE for urgent phone-based consulting assistance in New York, phone 1-800-993-9400 or go to Urgent Remote Network Help.