If your business computer network is in the state of New York you now have fast phone-based access to a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE professional to fix emergency problems involving your computer network. Progent offers the services of among the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts accessible online of any nationwide support firm in the country. Rates are reasonable, billing is per minute, sign-up is quick, and service is unbeatable.

If your New York business is based away from major metropolitan areas such as New York City, Buffalo, Rochester, Yonkers, or Syracuse, contact with UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers could be limited when you have an emergency. This could mean lost revenue for your company, upset clients, idle employees, and defocused management. By contacting Progent, you have access to a qualified consultant who can provide assistance whenever you need it to get your information system on line.

Because Progent bills for online support on a per-minute basis, your company owes just for technical help provided. Progent asks for no startup charge. Some online service firms demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's by-the-minute granularity and straightforward pricing model do away with big tabs for fast repairs.

If your New York business needs online support for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's remote support, call 866-776-4368, or go to Contact Progent.

Why is Progent's Remote Support Program Unique?
Progent's seasoned staff of online support engineers has a broad range of in-depth information technology skills. This allows Progent's remote service experts to resolve the most challenging network trouble faster than is possible with typical third-party service organizations or with the internal IT staff usually found in smaller companies. Progent has developed the tools and experience to repair technical issues economically in many different computer environments that incorporate mixtures of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE service specialists have been awarded major credentials including Sun Solaris SCNA, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support team members also have a variety of key Cisco certifications including Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional, Voice Professional (CCVP), and Design Associate.

In order to assist businesses that run networks based on a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's remote service group can provide the services of engineers with prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering company-wide security expertise, Progent offers phone-based support from engineers who have qualified for a variety of security credentials including Certified Information Security Manager (CISM) consultants, CISSP specialists, and Information System Security Architecture Professional consultants. The scope of Progent's technical knowledge combined with Progent's team-oriented approach to fixing network problems allows trouble ticket escalation, if appropriate, to specialists with relevant background to resolve unusually tough support calls. This accelerates resolutions of serious problems, avoids system downtime, and reduces maintenance bills.

For businesses in the state of New York, Progent offers fast online communication with a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant for emergency help to repair computer issues that are hurting your business but are outside the scope of your in-house network support organization. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-qualified service team can interface with your network with advanced remote support utilities in order to provide fast and efficient diagnosis and repair of critical computer issues.

Troubleshooting Services Progent's Online Consulting Experts Can Provide Your New York Company
Progent network engineers are qualified to provide expert help for an extensive array of UNIX, Apple, Cisco, and Microsoft products and technologies such as:

Remote Expertise for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and macOS and OS X online technical service staff can assist New York companies with a large set of IT products and technologies including network architecture, email support, security expertise for networks and company operations, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, virtual server technologies for processor consolidation and streamlined management, and transitioning from older applications to modern solutions powered by newer versions of UNIX, Linux, Solaris, Apple macOS and OS X, or Windows.

Progent's service experts offer online technical help for systems based on leading versions of the UNIX operating system such as: macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or mainstream Linux packages including RedHat Linux, SUSE, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Products
Progent leads the network support industry for offering fast and affordable communication with Cisco CCIEs. Cisco-certified CCIEs are high-level network consultants who are awarded this advanced certification only after strenuous testing administered by Cisco. In most cases CCIEs are employed by large enterprises or nationwide ISPs, and so their skills are not readily available to small and medium-size businesses.

CCIE and CCNP qualified experts from Progent can assist you to architect, configure, and maintain a converged information system that can streamline operations, lower expenses, and accelerate the path to productivity. By combining Cisco integrated services routers experience with Cisco Catalyst switches consulting services and Aironet wireless technology configuration assistance, Progent can significantly increase the business value of your information network in New York. To find out more information about Progent's services for Cisco infrastructure, visit Cisco Network Consulting Services.

Microsoft Certified Partner for Online Expertise for Microsoft Windows
Progent's Microsoft-qualified online service professionals offer network troubleshooting and consulting assistance for the complete line of Microsoft server products. Progent is a Microsoft Partner and can provide your organization the expertise of consulting engineers who can help your company with a wide range of platform practice areas such as Windows Server 2019 migration services, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 maintenance, MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 configuration, Microsoft Exchange 2010 monitoring and support, SharePoint Server application development, Microsoft Skype for Business Server planning and deployment support and Lync 2010 migration, Forefront Threat Management Gateway 2010 administration and ISA Server 2006 maintenance, MS SQL Server 2017 expertise, SQL Server 2016 integration and development, and SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring, Microsoft System Center 2012 Operations Manager network monitoring, Project Server training, SBS Server consulting, and Windows 2012 R2 Essentials cloud integration.

Qualified Network Security Engineers
Progent provides you contact with certified CISA, CISM, and ISSAP security professionals who offer a variety of security services to enhance the defenses of your UNIX, Linux, Solaris, or macOS and OS X network against assaults or assist your business to recover rapidly from an attack. Security solutions available from Progent include: in depth security audits using utilities such as GFI LANguard, NMAP Port Scanner, and software from Solar Winds and Nikto; efficient recuperation from malicious attacks; integrating firewalls; planning safe architectures for off-site and mobile access; protecting your messaging infrastructure from viruses, spam and directory harvest attacks; and setting up continual network monitoring. To read more on Progent's security support for small and medium-size businesses, refer to Progent's Professional Expertise for Network Security.

Business Applications Services: Webinar Training, Customization, Problem Solving
Progent's Apple Mac technology consultants can support the creative facets of Macintosh computing by providing help services and education in imaging, sound, and video. Progent's support professionals can provide help in a variety of Mac programs such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Group offers in-depth consulting expertise and education in special application fields including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, custom programming, and training for Microsoft business applications such as Microsoft CRM, Office Project, Microsoft Word, and Microsoft Office Excel. For additional information concerning Progent's consulting, customization, and education services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Services.

Call Center Support Alternatives
Progent offers a variety of service offerings for Help Desk assistance that include UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Helpdesk Operations Consulting and Staffing.

Progent's Help Desk Outsourcing Services are intended mainly for companies who need the timely availability of a professional Help Desk but who have limited funds and IT management resources. Progent’s Virtual Help Desk is a seamless extension of your current Help Desk staff. Progent can act as a main Call Center for your organization, serve as an escalation resource for tough technical issues, or be ready in those instances when your ordinary service providers are swamped. Progent's Help Desk Call Center Consulting Services can assist you in building an efficient new Help Desk or improving your current one, evaluating or programming Help Desk application software to meet the particular requirements of your company, or adding supplemental personnel to work online in conjunction with your internal Call Center group to deal with demanding events such as software migrations. To find out more about Progent's Call Center outsourcing, refer to Progent's Help Desk Support.

Progent's Remote Support Tools
Progent's advanced customer support reporting system keeps extensive documentation of all support provided to Progent's clients. Each active Progent staff engineer has access to the details of support provided to every customer by any team member. This archive of problems and fixes is organized as a conveniently retrievable proprietary knowledge base that enables Progent's remote support professionals to share their knowledge with the whole team to make sure that the efficiency of Progent's support services improves daily. Progent's certifications with key industry leaders such as Cisco and Microsoft make available additional vast support databases and to vendors' in-house support personnel that allow Progent's online service experts to find the best solutions quickly.

Talk to a UNIX/Linux or Cisco Network Assistance Expert Now
To find out how to get in touch with a UNIX/Linux engineer or a Cisco CCIE for emergency phone-based consulting support in New York, call 1-800-993-9400 or visit Expert Remote Network Help.

© 2002- 2019 Progent Corporation. All rights reserved.

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