For small company computer networks located in the state of New York, Progent's Microsoft and Cisco authorized technical experts can provide remote phone help and troubleshooting to fix your network problems fast and affordably. Progent has acquired enterprise-class skills, sophisticated utilities, and support databases to identify and repair IT problems without the cost and time delays associated with on-site service calls.

If your New York company is located beyond the larger urban areas such as New York City, Buffalo, Rochester, Yonkers, or Syracuse, your local network systems support options may be limited in technical expertise, or not available during urgent situations. This results in a network that is unusable or causing wasted time due to technical problems continuing for too long. Progentís group of network engineers average more than ten years of real-world computer industry experience, in the trenches of computer network support, performing a wide variety of technical tasks for a diverse range of customers. This means you obtain not just the technical expertise needed for the task, but an expert with proven methods for applying those skills to assist with efficient network solutions.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention experts and data leakage protection specialists can assist organizations to configure Progent's ProSight Email Guard Security Gateway to use standard and custom content security policies for monitoring the content of email messages and attachments and blocking users from sending sensitive or unauthorized information or spam. ProSight Email Guard's outbound email content filtering technology can also help organizations avoid being blacklisted and keep in compliance with industry security standards and government mandates like HIPAA and Sarbanes-Oxley. Find out about Progent's entire ProSight portfolio of affordable network management outsourcing services for small organizations.

Network Consulting for Small Governments
Progent has a long background delivering a full-spectrum of remote network support and emergency repair services to local governments and school districts throughout the United States. Progent is among the industryís pioneers in providing advanced remote network consulting and has delivered network solutions to organizations in all 50 states. Progent's remote information technology support for local governments eliminates travel costs and solves problems more quickly than onsite support.

Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultants offer advanced remote consulting services to help businesses of all sizes to integrate their networks with leading public clouds including Azure and Amazon Web Services. Progent can assist you to plan and manage cost-effective hybrid ecosystems that can include Windows and Linux systems and apps in hybrid topologies that seamlessly combine physical resources along with public clouds. To help you to incorporate public cloud services with networks, Progent offers a variety of cloud migration services such as Office 365 Exchange Online integration with on-premises Exchange deployments and Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service programming and debugging.

ERP Consulting Services for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that incorporates more than 25 years of background assisting manufacturing and service companies to manage supply chains and improve the efficiency of critical business processes in order to bring products to market fast and adhere to customer schedules dependably. Progent can provide the skills of an ERP consultant with over two decades of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or on-premises consulting that can range from as-needed guidance to end-to-end solution planning and project management. Sample services offered by Progent for Infor CloudSuite Industrial include installation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Excel and SQL integration, disaster recovery planning, and DBA services. To learn more, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Business Intelligence Reporting Consulting and Troubleshooting
Progentís BI reporting experts offer remote and onsite expertise to help your organization with any aspect of BI reporting from debugging or enhancing reports to designing and deploying an advanced business intelligence solution. Progent's management reporting experts can help your company to maintain your existing reporting system, assist you to upgrade reports and databases from a legacy reporting product to a current one, and deliver as-needed remote mentoring tailored to your individual needs. Progentís management reporting and analytics professionals offer experience in all popular business analytics reporting platforms such as the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot and Power View, and Report Builder.

CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to validate an IT professional's ability to design, deploy, and support IS controls to reduce risk. Progent offers the services of a CRISC-certified risk management consultant to assist you to develop and carry out a risk management plan based on industry best practices identified by CRISC and crafted to align with your organization's risk appetite, business goals, and budgetary guidelines.

Integration Help for Office 365 Applications and Services
Office 365 is Microsoft's extensive suite of client productivity applications and cloud-hosted services available on a monthly or annual subscription basis. Office 365 applications and cloud-based services are available in a variety of subscription plans targeted at markets ranging from individuals and households to global enterprises. Progent offers quick and easy online access to specialists with expertise in Microsoft, macOS, Apple iOS, and Google Android platforms. Progent can help you to evaluate the wealth of subscription plans offered with Office 365 and configure your information network with Office 365 so you derive top business value. Progent's Office 365 integration consultants support multi-platform environments that include Windows, macOS, and Linux operating systems. Progent can also help your business to create and manage hybrid ecosystems that seamlessly combine on-premises and cloud resources.

Unified Communications Manager and Unified Communications Manager Express Integration and Troubleshooting
Cisco Unified Communications Manager (CUCM or Unified CM), originally named CallManager, is the heart of Cisco's communications and collaboration solution. Cisco Unified Communications Manager and Unified CM Express offer an advanced IP-PBX by integrating tightly with unified messaging applications such as Cisco Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR), and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent's CCIE-certified CUCM and CallManager experts can help with any facet of Unified Communications Manager configuration and debugging in areas such as integrating Cisco Voice over IP phones and video phones, designing dial plans, setting up SIP trunks and CUBE session border controllers, deploying ISR G2 routers with CUBE support, designing UCS server clustering systems for survivability, and integration with Exchange Server and Skype for Business.

SQL Server 2012 Support Services
Progent offers the support of certified SQL Server 2012 engineers as well as seasoned software programmers, database administrators, project managers, Cisco-certified network engineers, disaster recovery/business continuity specialists, and security consultants to assist you to manage your Microsoft SQL Server 2012 environment and configure an efficient and secure IT infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012. Progent can also assist you to upgrade to Microsoft SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2012.

Configuration of Cisco's Managed Switches
Progent's Cisco-certified CCIE network engineers offer advanced remote and onsite consulting and technical support for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for environments that run the gamut from small or midsize companies and campus networks to giant data centers and service providers. Progent can assist you to implement Cisco's continually evolving switch solutions to achieve the throughput, scale, availability, virtualization, security and ease of management required for your organization. For information about Progent's consulting and troubleshooting services for Cisco's extensive portfolio of Catalyst switches, see Catalyst switch consulting and support. To learn about Progent's consulting services for Cisco's Nexus line of data center switches, see Cisco Nexus switch consulting and support services. To find out about Progent's support for Cisco Meraki switches, go to Cisco Meraki switches integration.

MS Dynamics GP Programming and Support
Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped architecture that improves cloud readiness, supports popular handheld devices, permits one-time login with Microsoft Azure Active Directory, and tightens security. Progent's certified Dynamics GP 2015 R2 consultants and developers offer the broad technical skills and experience to resolve the critical technical and business issues associated with upgrading to Microsoft Dynamics GP 2015 R2 and can help your organization to carry out an efficient migration that will maximize the business value of your investment in this mission-critical product.

ProSight Managed Services for Network Management
Progent provides a selection of low-cost, fixed-price managed services intended to enable small and medium-size organizations to utilize the same cutting-edge IT solutions used by many of the world's leading corporations. The ProSight line of network management outsourcing services addresses all key aspects of modern networking including email protection, behavioral-based threat defense, update management, cloud-based backup and disaster recovery, network infrastructure health monitoring, private cloud hosting, and network documentation management. To read Progent's white paper about the benefits of ProSight managed services for small and mid-size businesses, click:10 Benefits of ProSight Managed IT Services.

Progent's Online Consulting and Training Support for Office Word and Microsoft Office 365 Word
Progent's certified Office Word and Office 365 Word consultants offer a wide range of affordable online consulting services to help your organization to maintain your existing Microsoft Word environment or assist you to upgrade to a newer release of Office Word. Support offered by Progent's Word experts include VBA software development, isolating and resolving compatibility issues between various versions of Office Word, interfacing Word with different Microsoft Office apps like Office Excel and Microsoft Outlook or with third-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud access, security and compliance support, and smart phone and tablet synchronization, and online Office Word training classes tailored for individuals or groups.

Get in Touch with a Progent Network Support Expert
To learn how you can get in touch with a Progent network support expert for remote or onsite expertise in , call 1-800-993-9400 or go to Online Network Help.

© 2002- 2019 Progent Corporation. All rights reserved.

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