For business computer networks located within the state of New York, Progent's Microsoft and Cisco qualified technicians can provide online support and remote troubleshooting to solve your network troubles quickly and affordably. Progent has developed world-class expertise, software tools, and support knowledge bases to troubleshoot and repair computer network problems while avoiding the high cost and time delays normally associated with onsite service dispatches.
If your New York organization is situated outside of the larger metropolitan areas such as New York City, Buffalo, Rochester, Yonkers, or Syracuse, your local network support options may be limited in expertise, or not available during an emergency. This results in a network environment that is unusable or causing wasted time due to technical problems persisting for too long. Progentís staff of field proven network professionals average more than 12 years of real-world IT industry experience, in the trenches of network systems support, performing a extensive variety of technical projects for a broad range of customers. This means you obtain not just the technical expertise needed for the job, but a professional with proven methods for applying that expertise to assist with affordable network solutions.
ProSight Active Security Monitoring Endpoint Protection and Ransomware Recovery
The ProSight Active Security Monitoring endpoint protection (EPP) service utilizes cutting edge behavior analysis tools to guard endpoint devices as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely evade traditional signature-based anti-virus tools. ProSight ASM protects local and cloud-based resources and offers a unified platform to address the complete threat lifecycle including filtering, identification, containment, remediation, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Read about the complete ProSight suite of affordable network monitoring and management services for small businesses.
Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates application and device deployment and updating, simplifies compliance settings management, keeps track of network resources, protects against company data leakage, provides health reporting, allows safe self service, and delivers a common point of control for administering mixed-operating system ecosystems running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud specialists can assist businesses of any size with any aspect of designing, implementing, using and repairing a SCCM 2016 solution for local, cloud, or hybrid environments.
Planning and Configuration Consulting for Meraki Cloud-managed Wi-Fi APs
Progent's Meraki wireless access point experts offer remote and on-premises support to assist businesses of all sizes to design, install, manage, upgrade or debug Wi-Fi networks that utilize Cisco Meraki cloud-managed APs. Progent can help your business to configure and manage Cisco's Meraki-based wireless networks for sites that can range from a teleworker's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to configure additional Cisco products such as Catalyst, Nexus and Meraki switches, ASR routers and firewalls to create a cohesive ecosystem that delivers the same connectivity, performance, security compliance, manageability and uptime for wired and Wi-Fi clients irrespective of their mobility or computing device. (Check out Meraki switches consulting and troubleshooting services.)
Eliminate Dependence on Freelance Consultants
By developing a partnership with a full-service IT support company such as Progent rather than with a freelance consultant, you are assured fast availability of experienced experts when you need them. You no longer have to be concerned that sickness, classes, vacations, or conflicting priorities with other clients will leave you with no help during an emergency.
Juniper and NetScreen Support
Progent's Juniper Networks-authorized network consultants can assist your company to design and implement Juniper Firewall/VPN technology, enhance and troubleshoot your infrastructure, and migrate smoothly from outdated devices to the latest versions. Progent's Junos OS engineers can provide support for Juniper's flagship network operating system to help your business to streamline the administration and improve the security of your Juniper VPN devices firewalls, and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software products and can assist you maintain environments that incorporate a combination of Juniper's software platforms.
Comprehensive Documentation of Services
Progent produces full and meaningful reports of all support work to make sure customers do not feel like a hostage to their support provider. Progent sends email accounts of services immediately after completion of each support interaction, and also provides a hard copy along with monthly invoices. Comprehensive IT support documentation makes it easier for customers to transfer to a different service organization or assume increased support duties in house. Complete support reporting also give IT managers the information required to assess the quality of maintenance services and produce better informed IT expense projections.
Microsoft Active Directory (AD) Planning and Integration Consulting
Progent's Microsoft-certified Active Directory consultants have extensive experience troubleshooting complex Active Directory issues such as replication problems, multi-domain partition configurations, damaged Active Directory objects, clean-up of beta software configuration objects in production Active Directory systems, and fixing of failed setups of Active Directory and AD-enabled applications. Progent is also proficient in working with advanced AD tools such as NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend deployment techniques that address key areas such as Active Directory naming standards, hierarchical structure, IT administration structure, use and design of group policy objects, as well as security and auditing specifications. Progent can also anticipate the implications of alternate server and service implementations on functionality and performance. Progent can assist businesses to design and implement configurations of AD Domain Services by delivering Windows Server 2012 R2 consulting services and Windows Server 2016 hybrid cloud solutions.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting services to help businesses of any size to plan and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can assist your company to assess the benefits of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to benefit from the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain clusters.
Barracuda Backup Cloud and Offsite Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup/restore service for small and medium-size businesses. A Barracuda Backup deployment can include a custom-designed physical appliance built by Barracuda or a software-based appliance with similar functionality but which utilizes your own storage hardware. Barracuda Backup protects vital business data generated locally, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting services to assist you to plan, configure, operate and troubleshoot a BDR system based on Barracuda technology. For additional information, see Barracuda Backup and disaster recovery consultants.
Talk to a Progent Computer Consultant
To learn how you can contact a Progent network support expert for remote or onsite help in , call 1-800-993-9400 or visit Remote Computer Help.