Enlarging your remote workforce may have a significant effect on network architecture, security, and company processes. Progent has two decades of background helping small and mid-size businesses to design, deploy, administer, tune, and debug IT networks that support at-home workers. Progent can help your Newark organization to select the appropriate technologies and adhere to best practices in building and operating a safe virtual ecosystem for telecommuters that facilitates teamwork and returns maximum business value. Progent offers services that go from as-needed guidance for helping you over occasional technical roadblocks to full project management to help you carry out mission-critical initiatives.
Progent's consultants can assist Newark, New Jersey businesses to succeed with any aspect of building a high-performing remote work environment by providing network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk augmentation, cybersecurity, data protection solutions, and streamlined management.
Help Desk Call Center Services for Telecommuters
A rapid, company-wide switchover to a from-home business model, which could be motivated by a pandemic or as an element of a disaster recovery plan, can overstretch even a high-performing internal Support Desk. Progent's Help Desk Call Center services make it possible for organizations to outsource or augment their Help Desk Call Center by using Progent's online Technical Response Center (TRC) services.
Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining a productive work-from-home solution for your Newark, New Jersey organization, call