Enlarging your remote workforce can have a major impact on IT infrastructure, cybersecurity, and corporate culture. Progent has two decades of background helping businesses of all sizes to design, deploy, administer, tune, and troubleshoot IT networks that support at-home workers. Progent can assist your Niterói organization to select the appropriate technologies and adhere to best practices in creating and maintaining a secure virtual solution for teleworkers that facilitates teamwork and returns maximum value. Progent can provide services ranging from as-needed guidance for helping you past challenging technical roadblocks to comprehensive project management to help you carry out mission-critical initiatives.

Progent's consultants can assist Niterói, Rio de Janeiro companies to with any facet of creating a high-functioning telecommuting environment by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk augmentation, security and compliance, backup/restore solutions, and centralized management.

IP Voice Solutions for Remote Workers
Extending the business PBX system to include telecommuters is vital to supporting an effective at-home workforce. A variety of cloud-based IP voice platforms are popular with SMBs to server teleworkers. Many enterprises rely on Cisco's current or older platforms for IP voice management. Progent can help organizations of any size to plan or tune a telecommuter VoIP service that delivers the versatility, transparency and protection required for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide advanced support to assist businesses optimize their existing Cisco IP voice environments to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced telephony capabilities to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and mixed media applications deployed across the network. Unified Communications Manager manages other mixed media services like unified messaging, voice/video conferencing, and customer interaction networks. For details about Progent's Unified Communications Manager support, refer to Cisco Unified Communications Manager consultants.
  • Cisco CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM. Progent can assist your company to support your existing CallManager environment or migrate smoothly to Cisco's current IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other older VoIP products, see CallManager expertise.
  • Cisco IP Gateways enable integration with PSTN networks and with users working beyond the corporate perimeter like at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your WAN architecture to work with these VoIP solutions and provide as-needed integration and troubleshooting expertise.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Niterói, Rio de Janeiro business, call 1-800-993-9400 or refer to Contact Progent.