For small office computer networks located within the state of North Carolina, Progent's Microsoft and Cisco certified technical team members can provide online support and troubleshooting to solve your computer network problems quickly and affordably. Progent has developed enterprise-level skills, sophisticated tools, and support databases to diagnose and repair computer network problems while avoiding the cost and delays associated with in-person technical service calls.
If your North Carolina company is situated beyond the larger metro areas such as Charlotte, Raleigh, Greensboro, Durham, or Winston-Salem, your local network support options may be limited in expertise, or unavailable during a crisis. This can result in a office network that is unpredictable or causing efficiency loss due to technical problems going unresolved for too long. Progentís group of network professionals average more than ten years of real-world IT industry experience, in the trenches of computer network support, performing a broad range of technical tasks for a extensive range of customers. This means you get not only the technical know how needed for the task, but a consultant with demonstrated methods for applying those skills to assist with efficient network solutions.
Wide and In-depth Expertise with Business Information Networks
Progentís team of more than 100 computer network consultants means clients benefit from the leverage of over a thousand years of combined background and shared knowledge to resolve the most difficult IT issues. Progentís accredited information technology consultants possess the experience to identify solutions quickly and deliver them cost effectively.
The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief interview with a Progent backup/recovery expert. The interview is intended to evaluate your company's ability to stop or recover quickly after a ransomware incident. Progent will consult with you personally to gather information about your existing security profile and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply industry best practices to create an efficient security and backup environment that meets your company's requirements. For details, refer to Progent's ProSight Ransomware Preparedness Report Service.
Convenient Payment Methods
Progent's easy payment alternatives for urgent technical assistance include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net 15 payment terms are available for established accounts.
iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide cost-effective online assistance to help you to plan, configure, and fix any aspect of your iPhone and Windows integration efforts and is available for short-term jobs to help you through specific technical bottlenecks or major engagements to help you finish large-scale initiatives on time and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you build or support a resilient, secure and efficient network infrastructure that aligns with your computing model. Progent can also provide online and on-premises training to show you how to manage and use your iPhones and iPads in a safe, collaborative ecosystem that optimizes the strategic value of your information network.
Exchange Server 2016 Migration Support Services
Progent's certified MS Exchange Server 2016 consultants can assist you in all phases of your migration to Exchange Server 2016 including designing HA infrastructure for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining mass storage capacity required for your virtual machines (VMs), databases and log files; configuring hardware load balancing for fault-tolerant client access services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
Progent's Integration and Training Services for Office and Office 365
Progent's certified Microsoft Office and Office 365 consultants can assist businesses of any size to incorporate Office desktop and Microsoft Office 365 apps including Office Excel, Office Word, PowerPoint, Outlook, Access, Project and Publisher into a seamless solution that offers quick ROI and enables better business outcomes. Progent can help your company to integrate Microsoft Office or Office 365 applications with one another and with additional key Microsoft platforms including SharePoint, Microsoft Exchange Server and Microsoft SQL Server running on-premises or hosted in the cloud. Progent can also help you to resolve compatibility problems between various releases of Microsoft Office desktop and can provide customized online Microsoft Office and Office 365 training to individual users or groups.
Progent's Customer Testimonials
Progent has provided remote or onsite network support assistance to organizations in each state in the United States. Many of these clients have indicated their high regard for Progent in the form of testimonials to the high quality of Progent's support staff. Check out Progent's customer testimonials to learn what people have said concerning the quality of Progent's network support services
Office 365 Exchange Online Integration with On-premises Exchange
Microsoft supports transparent hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have certain Exchange mailboxes located at your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help you with any facet of designing, implementing and debugging your hybrid Office 365 solution. Progent's Exchange specialists can deliver as-needed support to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Office 365 solution is carried out on time and within budget. To find out more about Progent's consulting expertise for integrating Office 365 and on-premises Exchange systems, see Office 365 integration with on-premises Exchange.
Cisco ASA Firewall and PIX Firewall and Firepower Services Expertise
The latest generation of ASA 5500-X Series of firewalls with Firepower Services deliver substantially more value than Cisco's previous firewalls and have replaced the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-certified CCIE network consultants can assist your company to manage your current PIX or Cisco ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite help with ASA 5500-X firewalls with Firepower Services and can assist your organization to design, integrate, tune, manage and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
Windows Server 2016 Hyper-V Hybrid Cloud Solutions
Hyper-V 2016 utilizes key features initially developed for and proven on Azure, one of the world's largest public clouds. This significantly improves the ability of the Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by enhancing security, uptime, scale, manageability, reliability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V specialists can assist you to evaluate the benefits of Hyper-V 2016 for your organization, configure test environments to confirm the ability of Hyper-V 2016 to run your critical workloads, design an efficient network architecture for a cloud-based or hybrid installation, create and carry out a smooth upgrade plan, educate your IT administration and support personnel, and deliver ongoing consulting and debugging support to make sure that your Hyper-V 2016 solution gives you maximum business benefit.
Talk to a Progent Computer Consultant
To find out how you can access a Progent computer consultant for online or onsite support in , phone 1-800-993-9400 or visit Remote Network Support.