For business network systems located in the state of North Carolina, Progent's Microsoft and Cisco qualified engineers can deliver remote phone support and remote troubleshooting to solve your computer network problems quickly and affordably. Progent has developed top-notch skills, advanced software utilities, and support knowledge bases to identify and resolve network problems without the high cost and time delays normally associated with onsite technical service visits.
If your North Carolina small business is situated outside of the larger urban areas such as Charlotte, Raleigh, Greensboro, Durham, or Winston-Salem, your nearby computer network support choices may be limited in skills, or unavailable during an emergency. This results in a network that is unstable or causing wasted time due to technical problems continuing for too long. Progent’s staff of seasoned network engineers average more than 10 years of real-world industry experience, in the trenches of computer network support, performing a broad range of technical tasks for a diverse range of customers. This means you get not only the technical competency needed for the task, but a consultant with demonstrated methods for applying that expertise to deliver affordable network solutions.
Planning and Deployment Support for Meraki Indoor and Outdoor Wireless Access Points
Progent's Cisco Meraki wireless access point experts provide online and on-premises support services to help businesses of any size to plan, deploy, maintain, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki cloud-managed wireless access points. Progent can assist your business to set up and manage Cisco's Meraki-based wireless infrastructure for environments that range from a teleworker's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco products including switches, ASR routers and firewalls to build a cohesive ecosystem that provides the same access, responsiveness, security compliance, ease of management and uptime for wired and wireless clients regardless of their location or device. (Refer to Cisco Meraki switches configuration and management.)
Migration Consulting Support for SharePoint 2013
Progent has been providing SharePoint support since the first product was published more than a a dozen years, and Progent has the breadth and depth of technical know-how to assist organizations of all sizes to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint Server 2013 apps that bring substantial business value to your information network. Progent's Microsoft-certified consultants can help you to assess the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from a different collaboration environment; decide if an in-house, Cloud-based or hybrid deployment is best suited for your busi9ness; and select the most appropriate edition of SharePoint 2013 for your applications. Progent offers full project management support or can help in specific tasks related to your SharePoint 2013 deployment.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection specialists can assist you to configure Progent's ProSight Email Guard Security Gateway to use specified content policies for scanning the content of outbound email messages and attachments and preventing the transmission of confidential or inappropriate data or spam. ProSight Email Guard's email content filtering solutions can also help organizations avoid being blacklisted and stay compliant with industry privacy standards and government mandates like HIPPA, Sarbanes-Oxley and PCI DSS. Find out about the complete ProSight series of affordable network management outsourcing services for small and medium-size businesses.
ERP Consulting Services for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that embodies more than a quarter century of experience assisting manufacturing and service companies to simplify complex supply chains and streamline key processes in order to bring products to market quickly and adhere to customer commitments dependably. Progent offers the expertise of an ERP specialist with over two decades of background with the SyteLine/CloudSuite Industrial platform. Progent offers remote or onsite consulting that spans from as-needed guidance to end-to-end solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Office 365 integration, training, and database administration. To learn more, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
Consulting Services for System Center 2012 Virtual Machine Manager
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consultants can assist businesses of all sizes to adhere to best practices to configure SCVMM 2012 hosts and host groups, fabric, storage, and libraries; design, implement, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can help your business to upgrade from a legacy edition of System Center Virtual Machine Manager or from a third-party management system, and Progent can assist you to optimize and troubleshoot your existing SCVMM 2012 environment to make sure you realize maximum business value. Progent can also provide Virtual Machine Manager 2016 migration consulting to help your organization to plan and execute a smooth migration from SCVMM 2012 to Virtual Machine Manager 2016 in order to benefit from stronger security features, high availability VMM storage fabric, and other enhancements.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX expert to help you plan, deploy, administer and repair VMware vSphere and vCloud-powered virtualization solution for on-premises datacenters, private and public clouds, or hybrid systems. Progent's VMware vSphere consulting team offer advanced expertise for deploying and integrating VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and business continuity. Progent has extensive experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for managing private and hybrid cloud environments that deliver high availability, data security, and application mobility.
Examples of Remote Support Services Available from Progent for Cisco Routers
Among the common online Cisco router support services offered by Progent include setting up hostname, IP addressing, routing tables, clock, security logon banner and user accounts; configuring iBGP and HSRP, aggregation, BGP to EIGRP redistribution, and static route injection into OSPF; reviewing NAT configurations, routing maps, and line settings; upgrading router's IOS image; validating failover; resolving VPN problems; creating a network diagram and documenting router setup; plus security and business recovery planning.
Progent's Integration and Troubleshooting Services for SQL Server 2014
Microsoft SQL Server 2014 incorporates significant improvements in critical areas including performance, availability, security, and cloud integration. SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that operates seamlessly with all workloads including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and onsite services such as system design, configuration, management, remediation, and application development expertise to help organizations of any size to achieve maximum business value from their SQL Server 2014 investment. If your organization is already using Microsoft SQL Server 2014, Progent can assist your company to carry out a cost-effective transition to Microsoft SQL Server 2016.
Progent's Client Testimonials
Progent has provided online or onsite network support service to businesses in each state in the United States. Many of these clients have expressed their high regard for Progent through testimonials to the excellence of Progent's service personnel. Check out Progent's client testimonials to see what people say about the quality of Progent's IT services
Planning and Support Expertise for System Center 2012 Operations Manager
Progent's Microsoft-certified System Center 2012 Operations Manager consulting experts have more than a decade of background designing, deploying, enhancing and repairing System Center Operations Manager solutions and can provide companies of any size advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for SCOM 2012 servers that provides the responsiveness and availability required to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs based on leading practices for monitoring network infrastructure as well as both Microsoft and 3rd-party applications and services. Also, Progent can provide fast remote or on-premises troubleshooting to help you to fix serious issues uncovered by SCOM 2012. Progent also offers Microsoft System Center 2016 Operations Manager expertise to help your organization to upgrade efficiently from SCOM 2012 to SCOM 2016.
Azure Integration Consulting Services
Progent's Microsoft Azure integration consultants can assist you with every aspect of Microsoft Azure integration including needs analysis, prerequisites evaluation, solution design, pre-production testing, deployment, automated management, performance optimization, license management, disaster recovery preparedness, security policy enforcement, and compliance assessment. Progent can help your IT staff to set up and debug firewall appliances and VPN tunnels so your clients can safely connect to Azure-based resources, and Progent's Microsoft-certified consultants can help you integrate critical Microsoft technologies to work in the cloud including Microsoft Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help you to set up a hybrid ecosystem that seamlessly integrates physical datacenters with Azure-based services.
Contact a Progent Network Consultant
To find out how to get in touch with a Progent computer support expert for remote or onsite support in , phone 1-800-993-9400 or go to Online Computer Support.