For business networks located within the state of North Carolina, Progent's Microsoft and Cisco certified technical experts can deliver phone assistance and troubleshooting to repair your computer system troubles fast and affordably. Progent has acquired enterprise-grade expertise, advanced software utilities, and support knowledge bases to troubleshoot and fix computer network problems while avoiding the high cost and delays normally associated with onsite technical service calls.

If your North Carolina organization is located outside of the larger metropolitan areas such as Charlotte, Raleigh, Greensboro, Durham, or Winston-Salem, your nearby network support choices may be limited in skills, or unavailable during a crisis. This can result in a computer network that is unpredictable or causing wasted time due to technical issues continuing for too long. Progentís group of network consultants average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a wide range of technical projects for a broad range of clients. This means you get not just the technical know how needed for the task, but a consultant with field proven methods for applying those skills to provide cost effective network solutions.

Broad Experience with Microsoft's Leading Server Software
Progent's group of IT system consulting experts can help large businesses to architect, install, and support major rollouts of key Microsoft technologies by offering services such as Microsoft Active Directory design, Microsoft Exchange 2016 migration, Microsoft Exchange 2013 consulting, Exchange Server 2010 maintenance, SharePoint Server 2013 design and installation, Skype for Business Server planning and deployment support and Microsoft Lync Server 2013 integration, plus SQL Server 2016 migration and Microsoft SQL Server 2014 application development. Progent has worked with some of the world's largest organizations to integrate solutions based on Microsoft servers and can provide branch office support for enterprises with local offices in the San Francisco Bay Area or major cities throughout the United States.

Amazon AWS Migration Consulting
Progent's Amazon Web Services (AWS) integration experts can provide affordable online consulting to assist businesses of any size to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon S3 for scalable high-performance storage, and Glacier for value-priced long-term archiving. Progent can help your IT team with every phase of Amazon AWS integration including needs analysis, preparedness evaluation, system design, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN access and can show you how to create cloud-centric or hybrid environments that efficiently integrate Amazon AWS cloud services. Progent can provide occasional consulting or Progent can provide comprehensive project management outsourcing or co-sourcing services to help you move smoothly to the Amazon AWS cloud platform.

Juniper Networks Consulting and Support
Progent's Juniper-certified network engineers can assist you to design and deploy Juniper Firewall/VPN platforms, enhance and support your infrastructure, and migrate efficiently from discontinued equipment to current releases. Progent's Junos OS consultants offer expertise with Juniper's premiere network control software to enable your business to streamline the administration and improve the security of your Juniper VPN devices and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software products and can help you manage networks that incorporate a combination of Juniper's OS platforms.

Some Examples of Remote Support Services Offered by Progent for Cisco Routers
Some of the common remote Cisco router support services available from Progent are configuring hostname, IP addressing, routing tables, T1, and user accounts; configuring HSRP, aggregate routing, static to EIGRP redistribution, and static route injection into OSPF; troubleshooting NAT configurations, routing tables, and BGP peering; installing current IOS image; setting up and confirming router failover; troubleshooting VPN tunnel and routing issues; creating a network diagram and documenting router setup; plus policy and redundancy strategy.

Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultants offer advanced online support to assist companies of all sizes to integrate their networks with popular public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist you to plan and administer cost-effective hybrid environments that support Windows and Linux operating systems and apps in hybrid topologies that utilize physical resources as well as public cloud services. To help you to incorporate public cloud services with physical datacenters, Progent can provide a range of cloud migration services such as Office 365 Exchange Online integration with on-premises Exchange and Azure enterprise hybrid cloud planning and deployment services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting.

Microsoft Desktop Virtualization Consulting Services
Microsoft's virtual desktop technologies reduce the effort required for IT managers to deploy software programs so they are consistent throughout an entire workforce, provide the ability to manage access to critical information, and allow quick installation of additional or upgraded desktops. With Windows Server 2016, the Terminal Services tool has been enhanced and named Remote Desktop Services (RDS). Microsoft's new Virtual Desktop Infrastructure (VDI) that powers RDS simplifies client access, enhances performance, tightens security, centralizes management, and offers an almost seamless user experience. Progent's Windows Server 2016 engineers can help your company to evaluate the strategic benefits of Microsoft's desktop virtualization technologies, configure test and production environments, improve your system architecture to support virtual desktops effectively, evaluate and remediate security issues, and educate your network administrators to utilize industry best practices to gain maximum payback from desktop virtualization.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection consultants can assist you to configure Progent's ProSight Email Guard Security Gateway to enforce your content security policies for monitoring the content of email messages and attachments and preventing users from sending confidential or unauthorized data or spam. ProSight Email Guard's email content filtering solutions can also help your business avoid being blacklisted and keep compliant with industry privacy standards and regulatory mandates including HIPPA, Sarbanes-Oxley and PCI DSS. Read about the complete ProSight family of affordable managed services for small businesses.

Oracle Administration Services and Application Development
Progent can provide affordable access to an Oracle consultant for Oracle DBA support or an Oracle application programmer. Progent can assist your business to develop effective mechanisms for critical Oracle database administration tasks including performance tuning, backup and restore strategies, and information security, or mentor your IT staff how to follow industry leading practices for simplifying various administration tasks. Progent can in addition provide the services of a PL/SQL programmer to help you to build, test, troubleshoot, or migrate Oracle applications that can range from business reports to data-driven web commerce sites. Progent has skill with Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can assist you to tune existing SQL code using Oracle's SQL Access Advisor.

Progent is a Microsoft-certified Partner
Since Progent is a Microsoft Certified Partner, every Progent consultant has access to the technical and training resources required to provide the best information technology help available. Progent's network outsourcing, Technical Response Center Helpdesk, Office 365 deployment support, and software programming services permit small and midsize business customers to benefit from the wide range of knowledge found in the IT departments of big enterprises without the significant cost and hassle of maintaining a large in-house network staff.

Cost-effective Computer Support Solutions
Many small companies rely on poor metrics when shopping for a computer consultant. Cost per hour is usually not a good measure for value. A consultant with inadequate experience can take many times longer to perform the identical task than an experienced Information Technology professional. As an example, billing 30% less per hour, but taking three times as long for the same task is not a bargain. Still worse, a poorly architected or configured IT environment that is undependable and hard to administer or expand can cost an organization many times over its initial price because of lost productivity. Progent's client testimonials from satisfied businesses throughout the United States indicate the effectiveness of Progent's support model and the technical capability of Progent's staff of IT professionals.

Failover Clustering Help for Windows Server 2016 and Windows Server 2012 R2
The failover cluster feature set incorporated into the latest versions of MS Windows Server is dramatically re-engineered to streamline the installation, configuration, and maintenance of clusters and to offer improved levels of network availability, protection, efficiency, and flexibility. New or improved capabilities include cluster verification, easier setup and installation, unified cluster management, new cluster architecture for increased availability, hardened security and quorum structure, minimization of failure points, greater disk and RAM capacity, improvements for geographically dispersed clusters, and live migration support for Hyper-V virtual servers. Progent's certified failover cluster consultants can assist you assess the business benefits of failover clusters, design and implement an installation, train your network support personnel to manage your cluster environment, provide ongoing consulting and support services, and create and test a workplace recovery procedure. Progent's Windows Server 2016 disaster recovery/business continuity experts can help you you to create an affordable disaster recovery solution for multi-site or hybrid cloud environments utilizing failover cluster technology proven in Microsoft's massive Azure cloud.

Exchange 2010 Server Migration Support
Progent's Microsoft-certified Exchange 2010 consultants can help your organization to maintain and troubleshoot your existing Exchange 2010 Server deployment or give you access to the assistance of certified Exchange 2016 consultants and Exchange Online specialists to help you determine the benefits of upgrading to a current edition of Exchange Server that delivers quick return on investment by increasing your productivity, lowering the cost of equipment and service, simplifying management, and consolidating your key communications technologies.

Deployment Support for Microsoft Lync 2013
Microsoft Lync Server 2013, now called Skype for Business, allows organizations of any size to build a centrally managed and secure communications environment that supports the modern Bring-Your-Own-Device computing style with instant messaging, real-time presence, audio/video and web meetings with app sharing and whiteboard, as well as IP and PSTN telephony across a wide range of desktop and mobile clients. Progent's Microsoft-certified Lync 2013 experts can assist your company to evaluate the advantages of Lync Server 2013, design an in-house, cloud-resident (via Lync Online) or mixed topology appropriate for your present and future plans, implement Lync 2013 in a way that expedites your ROI, and deliver live webinar and on-premises training to your IT staff and users. Progent offers expertise in critical pieces of a Lync 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync 2013 with key Microsoft Office and Office 365 applications including Outlook clients, Word and PowerPoint. Progent's Microsoft Skype for Business Server experts can also assist you to plan and carry out an efficient upgrade to Skype for Business.

Talk to a Progent Network Support Expert
To find out how to get in touch with a Progent network consultant for remote or onsite help in , phone 1-800-993-9400 or go to Online Computer Help.