For business networks located anywhere in the state of North Dakota, Progent's Microsoft authorized professionals can deliver online help and troubleshooting to repair your computer network troubles fast and cost effectively. Progent has developed world-class skills, advanced software utilities, and support knowledge bases to identify and repair IT problems without the expense and time delays associated with on-site technical service visits.

If your North Dakota organization is located beyond the larger urban areas such as Fargo, Bismark, or Grand Forks, your nearby network support choices may be limited in skills, or not available during an emergency. This can result in a network environment that is unpredictable or causing productivity loss due to technical issues persisting for too long. Progentís staff of network engineers average more than ten years of real-world computer industry experience, in the trenches of computer network support, performing a wide variety of technical tasks for a extensive range of customers. This means you obtain not only the technical expertise needed for the job, but a professional with demonstrated methods for applying those skills to provide efficient network solutions.

MySQL Software Programming and Database Administration Services
Progent's MySQL software developers, database architects, and database administrators offer affordable online database administration or application programming services and can assist businesses of all sizes to configure and support MySQL in a reliable IT infrastructure that offers advanced speed, scalability, and security. Progent also has proven skill helping companies port applications from an Oracle environment to MySQL.

Planning and Deployment Support for Cisco's Meraki Cloud-managed Wireless Access Points
Progent's Meraki Wi-Fi AP consultants provide remote and onsite support to assist businesses of all sizes to design, install, maintain, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist your business to configure and support Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco technology including Catalyst, Nexus and Meraki switches, routers and ASA firewalls to create a cohesive network infrastructure that delivers the same connectivity, performance, security compliance, ease of management and uptime for wired and wireless clients irrespective of their location or device. (Refer to Cisco Meraki switches consulting and troubleshooting services.)

Integration Expertise for Office 365 Applications and Services
Office 365 is Microsoft's growing family of client productivity apps and cloud services available on a subscription basis. Office 365 apps and cloud services are offered in an array of subscription plans intended for customers from individuals and home offices to enterprises. Progent offers quick and affordable remote access to consultants with expertise in Microsoft, Mac, iOS, and Google Android platforms. Progent can help you to evaluate the many subscription plans available with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent's Office 365 integration consultants offer expertise with multi-vendor environments that include Windows, macOS or OS X, and Linux software. Progent can also help your business to create and manage hybrid networks that seamlessly combine on-premises and cloud resources.

Immediate Assistance for Urgent Issues
With Progentís urgent remote network support services, you can get immediate assistance for problems that are causing lost productivity. Online help does away with the long delay and higher cost required for in-person computer service. For ordinary network administration tasks, Progentís remote support consultants can finish most jobs within minutes of receiving a request, instead of forcing your company to wait for hours for on-site help to show up.

Temporary Chief Information Officer Support Services
Progent can provide organizations with an IT management expert who can function as a part-time CIO. This veteran IT executive can offer strategic direction to assist you to integrate sensible IT products to improve business processes so they match better with your corporate objectives. Your company can create and install a well conceived information technology strategy without incurring the expense of a full-time Chief Information Officer. Critical tasks Progent's part-time CIO can carry out include growth strategies, planning technology budgets, developing and tracking models for TCO, reengineering workflows, negotiating with suppliers, establishing security and compliance standards, business impact analysis, automating data center administration, software revision management, IT asset documentation management, and disaster recovery planning.

ProSight LAN Watch Server and Desktop Monitoring Managed Service
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system operating efficiently by tracking the health of vital assets that power your business network. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your specified IT management personnel and your assigned Progent engineering consultant so all looming problems can be resolved before they have a chance to disrupt your network. Learn about the complete ProSight line of low-cost network management outsourcing services for small and medium-size businesses.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned IP Voice experts offer Cisco UC540 consulting support to help you to maintain your legacy UC500 VoIP gateway or plan and carry out a smooth upgrade to a modern VoIP system.

Advanced Server Monitoring with System Center Operations Manager Operations Manager
Progent provides a variety of Network Support Bundles built around the proactive problem solving abilities of Operations Manager, a cutting-edge server management software platform that tracks the availability, speed and security of your information network and detects problems before they can disrupt your network. To give you more understanding about the performance and stability of your network environment, Progent can help you integrate and manage leading network monitoring tools based on Linux.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP infrastructure consultants and Cisco CUBE integration consultants can help organizations of any size to design, integrate, manage, debug and enhance Cisco's SIP connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks. Progent can provide affordable online or on-premises support to help businesses to move smoothly to an advanced unified communications environment that delivers accelerated return on investment. Progent's certified Microsoft collaboration experts can assist you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business and Lync Server for connectivity to a SIP-based IP PSTN trunk.

Migration Support for Skype for Business Server
Progent's Skype for Business integrators can provide online and on-premises expertise for companies of any size to evaluate the costs/benefits of upgrading to Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can assist your business to design an on-premises, cloud or mixed topology; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Office 365; set up HA solutions; interface Skype for Business with your PSTN gateway; and integrate other collaboration platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security experts can assist you create and validate a security environment for your Skype for Business solution that meets government and industry requirements.

Azure cloud Integration Consulting Services
Progent's Azure planning and integration experts can help you with every aspect of Azure cloud integration including requirements definition, readiness assessment, solution architecture, pilot testing, implementation, automated management, performance optimization, license controls, disaster recovery strategies, security planning, and regulatory compliance assessment. Progent can help you to set up and debug firewall appliances and VPN tunnels so that your users can securely access to Azure-based resources, and Progent's Microsoft-certified consultants can assist you integrate key Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist you to create a hybrid ecosystem that transparently combines on-premises datacenters with Azure-based services.

Mac Consulting
Progent's experts can provide Apple macOS and OS X clients a variety of services including online Apple macOS and OS X desktop support, help with Mac applications, Outlook for Mac and Exchange integration, Apple macOS and OS X security and network infrastructure consulting, co-existence between Apple macOS and OS X and Microsoft Windows environments, and individual training. For business networks based exclusively on Mac or for environments that utilize a mix of Mac, Linux, and MS Windows-based servers and desktops, Progent has the experience and knowledge to deal with the challenge of architecting, configuring, and supporting an IT solution that is dependable, safe, fast, and aligned with your company's objectives.

Active Directory (AD) Design and Troubleshooting Consulting
Progent's Microsoft-certified Active Directory consultants have broad experience troubleshooting complex Active Directory problems such as server replication problems, multi-domain partition configurations, damaged AD objects, removal of evaluation software configuration objects in production Active Directory environment, and restoration of unsuccessful setups of AD and AD-integrated applications. Progent is also experienced in working with advanced Active Directory utilities like ADSIEDIT, DCDIAG and NETDIAG. Progent can also suggest deployment techniques that address key areas including Active Directory naming conventions, hierarchical structure, IT administration model, utilization and structure of group policy objects, as well as protection and monitoring definitions. Progent can also evaluate the impacts of server and service configurations on functionality and speed. Progent can assist businesses to plan and implement deployments of AD Domain Services by delivering Windows Server 2012 R2 support services and Windows Server 2016 hybrid cloud integration.

Exchange 2013 Upgrade Services
Exchange 2013 includes significant improvements to the capabilities of Exchange Server 2010 and introduces important innovations plus a revamped architecture. These improvements affect vital areas including ease of administration, high availability (HA), compliance, cost of ownership, teamwork, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can deliver online or on-premises support to assist your organization to administer, optimize and debug your Exchange 2013 deployment. Progent can also provide Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you move to a more up to date version of Exchange Server in an on-premises, cloud-based, or hybrid deployment.

Talk to a Progent Network Consultant
To find out how to access a Progent computer support expert for remote or on-premises support in , phone 1-800-993-9400 or go to Online Network Support.

© 2002- 2019 Progent Corporation. All rights reserved.

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