If your company IT network is in North Dakota you can now get quick online access to a UNIX or Cisco CCIE expert to fix urgent problems affecting your network. Progent offers the services of among the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants accessible remotely of any independent service organization in the country. The cost is affordable, charges are by the minute, sign-up is fast, and service is unbeatable.
In case your North Dakota office is based some distance from larger urban areas like Fargo, Bismark, or Grand Forks, contact with UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts may be problematic during an emergency. This can cause a loss of revenue for your business, angry customers, idle employees, and defocused management. By utilizing Progent's remote support, you can get in touch with a qualified consultant ready to deliver expertise when you need it to keep your network running.
Because Progent charges for online support by the minute, your business owes only for services received. Progent asks for no initialization fee. Some online service companies have significant minimum time requirements or bill for every quarter hour or longer. Progent's small granularity and simple billing model do away with large tabs for speedy fixes.
If your North Dakota business needs remote support for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's online support, phone 866-776-4368, or see Contact Progent.
What Makes Progent's Online Technical Support Program Unique?
Progent's seasoned team of remote support professionals has a broad range of world-class computer skills. This allows Progent's online technical support experts to deal successfully with the most challenging network trouble faster than is feasible with ordinary third-party support organizations or with the in-house support staff commonly found in small or mid-size businesses. Progent has developed the tools and experience to fix technical issues economically in a wide variety of computer configurations that incorporate combinations of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE engineers have been awarded major certifications including Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support experts also hold a variety of high-level Cisco certifications such as Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional, Voice Professional, and Design Professional.
To assist businesses who operate networks based on a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft technology, Progent's remote service team makes available the help of consultants who hold prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering advanced security expertise, Progent offers online support from engineers who have earned recognized security certifications such as Certified Information Security Manager (CISM) consultants, CISSP specialists, and Information System Security Architecture Professional consultants. The scope of Progent's technical knowledge combined with Progent's team-oriented approach to fixing technical difficulties streamlines trouble ticket escalation, if appropriate, to experts with relevant background to deal with particularly intractable jobs. This speeds up resolutions of urgent network problems, prevents network downtime, and minimizes technical support bills.
For businesses in the state of North Dakota, Progent offers immediate remote access to a UNIX, Linux, Solaris, macOS or OS X specialist for urgent expertise to repair network problems that are affecting productivity and are outside the experience of your local computer support group. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE-qualified support professionals can interface with your computer environment with state-of-the-art remote troubleshooting utilities in order to deliver rapid and affordable evaluation and remediation of serious IT problems.
Services Progent's Phone-based Support Experts Can Provide Your North Dakota Business
Progent's service specialists can offer advanced assistance for an extensive set of UNIX, Apple Mac, Cisco, and Windows solutions such as:
Online Expertise for UNIX, Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X remote technical service team can assist North Dakota small businesses to maintain a broad set of IT products and technologies including system infrastructure, email support, security expertise for networks and company processes, Microsoft Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X systems, virtual server technologies for server consolidation and streamlined management, and transitioning from out-of-date systems to contemporary solutions based on newer versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.
Progent's service professionals can provide online troubleshooting for computers based on leading variants of the UNIX platform including:
macOS and OS X,
Berkeley UNIX (BSD),
SGI/Irix or common Linux products including
Debian GNU/Linux and
Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the computer support arena for providing immediate and affordable access to Cisco CCIEs. CCIEs are sought-after networking consultants who qualify for this prestigious certification by passing intense examinations administered by Cisco. The vast majority of Cisco CCIEs are hired by large corporations or nationwide Internet service providers, and so their services are not conveniently available to small and mid-size businesses.
Progent is among the few IT technology service firms that makes sure that CCIEs are available to assist small and medium sized organizations. Also, Progent facilitates convenient communication with a CCIE via telephone so that you can benefit from immediate assistance for urgent network issues that are hurting your productivity but are not within the competence of your usual system maintenance resources. Progent's CCIE support experts can connect to your network via sophisticated on-line troubleshooting technology to provide fast and economical analysis and repair of urgent network trouble.
CCIE and CCNP qualified engineers from Progent can assist your business to plan, implement, and service an integrated business network that can streamline operations, reduce costs, and accelerate the path to productivity. By combining Cisco routers experience with Cisco Catalyst switches consulting services and Aironet wireless products integration help, Progent can greatly increase the business value of your information system in North Dakota. To see more about Progent's expertise in Cisco network appliances, refer to Cisco Technology Consulting Support.
Microsoft Certified Partner for Phone-based Consulting for MS Windows
Progent's Microsoft-qualified online support experts offer computer system troubleshooting and IT support for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can provide your organization the assistance of consulting professionals who can assist you with a wide range of technology practice areas such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 maintenance,
MS Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 configuration,
Microsoft Exchange Server 2010 management,
SharePoint Server development,
Skype for Business configuration support and Microsoft Lync migration, Microsoft Forefront Threat Management Gateway administration and ISA Server maintenance, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server training,
Small Business Server support, and
Windows Essentials cloud integration.
Qualified System Security Specialists
Progent offers you contact with expert CISM and ISSAP security engineers who offer a variety of system protection solutions to strengthen the protection of your UNIX, Linux, Solaris, or Apple macOS and OS X environment against attacks or help your business to recover quickly from a breach. Security solutions available from Progent include: extensive security analysis using tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Solar Winds and Hydra; rapid recuperation from virus and worm attacks; setting up firewalls; planning safe techniques for off-site and mobile access; securing your messaging infrastructure against spam and DHA attacks; and implementing continual proactive monitoring. To learn additional information concerning Progent's security services for small and medium-size businesses, go to Progent's Engineering Support for System Security.
Business Applications Support: Online Classes, Custom Development, Troubleshooting
Progent's Mac technology experts can promote the creative facets of Mac environments by offering consulting services and education in graphics, sound, and video. Progent's consultants can provide expertise in a variety of Apple Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Group offers in-depth consulting expertise and education in special application areas such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, customization, and education for Microsoft business applications including Microsoft CRM, MS Office Project, Microsoft Word, and Excel. To find out additional information about Progent's expertise, custom development, and education offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.
Help Desk Call Center Support Options
Progent offers a selection of programs for Help Desk assistance including UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Services, and Call Center Consulting and Staffing.
Progent's Help Desk Outsourcing Services are designed primarily for businesses who need the timely accessibility of a professional Help Desk but who have relatively small budgets and internal support bandwidth. Progent’s Virtual Help Desk is a transparent extension of your current Helpdesk staff. Progent can act as a main Call Center for your organization, serve as an escalation resource for tough network problems, or be ready in those instances when your ordinary resources are swamped. Progent's Call Center Consulting Services can aid you in building an effective new Help Desk Call Center or enhancing your existing one, selecting or customizing Help Desk Call Center application software to meet the special requirements of your business, or providing temporary staff to work online in conjunction with your in-house Help Desk resources to deal with demanding events such as system upgrades. For more on Progent's Call Center outsourcing, refer to Progent's Help Desk Support.
Progent's Remote Support Technologies
Get in Touch with a UNIX/Linux or Cisco Technical Assistance Expert Immediately
Progent's highly evolved service reporting application stores thorough histories of all service provided to Progent's customers. Every authorized Progent team consultant has the benefit of the details of support provided to each client by any team engineer. This archive of trouble tickets and resolutions is organized as a readily retrievable internal database that enables Progent's remote support engineers to communicate their experiences company-wide to make sure that the value of Progent's support improves daily. Progent's partnerships with major vendors such as Cisco and Microsoft make available other extensive support knowledge bases as well as to vendors' in-house support staff that enable Progent's online consulting experts to come up with the best resolutions promptly.
To see how you can contact a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco CCIE for urgent phone-based professional help in North Dakota, phone 1-800-993-9400 or visit Urgent Remote Network Support.