Oakland Remote Workforce Solutions Support and Consulting
Conferencing Technology Consulting Services
Enlarging your at-home workforce may have a significant impact on IT infrastructure, cybersecurity, and corporate workflows. Progent has two decades of background helping small and mid-size businesses to design, deploy, manage, optimize, and troubleshoot IT environments that support at-home workers. Progent can help your Oakland company to select the appropriate tools and follow best practices in building and operating a safe virtual solution for teleworkers that promotes teamwork and returns top value. Progent can provide support services that go from as-needed guidance for getting you past occasional technical bottlenecks to comprehensive project management to help you carry out business-critical initiatives.
Progent can assist Oakland, California organizations to with any aspect of building a high-functioning telecommuting environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk outsourcing, endpoint security, data protection solutions, and centralized management.
Voice/Video Conferencing for an At-Home Workforce
A broad range of video conferencing platforms from major vendors support virtual discussions, video and voice conferencing, chat sessions, and screen/content sharing for both onsite users and telecommuters. Many companies use multiple conferencing products to meet the needs of their different partners and clients. Progent's communications experts can help your organization to manage your existing conferencing ecosystem and enhance the experience of your at-home workforce.
- Skype for Business is Microsoft's leading unified communications platform that supports presence, IM, voice and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can help your company to deploy and maintain Skype for Business client software to accommodate your at-home workforce. For details about Progent's support services for Skype for Business, see Skype for Business integration services.
- FaceTime is Apple's group video calling platform for compatible iOS and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Current editions of FaceTime allow as many as 32 simultaneous users for voice/video sessions. For details about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most computing devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for future reference. For details about Progent's support services for Webex as well as for other IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conversations, contacts, and information with capabilities that include video calling, persistent chat, plus file sharing. To learn more about Progent's consulting expertise for Microsoft Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these conferencing platforms and help you to optimize your WAN architecture to host them.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing an efficient work-from-home environment for your Oakland, California company, call
An index of content::
Online Troubleshooting Extended Call Desk
Shared Service Desk Consultant Services
Progent offers several basic kinds of Help Desk support : Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco experts offers your clients convenient access to a reliable technical group with years of experience delivering phone support and remote access troubleshooting for IT systems based on Microsoft technology. Progent's focus is on giving the support Call Center a respected reputation as a key contributor to business productivity. Progent's target is to resolve and not simply record problems.
Infor SyteLine CloudSuite Financials Specialist
Infor SyteLine CloudSuite Training Consultants
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates over a quarter century of background assisting manufacturing and service companies to manage complex supply chains and improve the efficiency of key processes in order to bring products to market fast and meet customer schedules dependably. Progent offers the expertise of an ERP consultant with more than 20 years of background working with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or on-premises services that can range from occasional guidance to end-to-end solution planning and project management. Sample services offered by Progent for Infor CloudSuite Industrial include installation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, debugging, ETL, Amazon AWS integration, disaster recovery planning, and database administration.
Open Now Upgrade Consulting Exchange 2000
Exchange 2000 Server Upgrade Professionals
Progent is one of the most experienced network consulting firms for integrating email solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small businesses receive all the advantages of Microsoft Exchange 2000 under typical scenarios such as upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and outsourcing your Exchange 2000 Server management.
IT Services Aironet Ruggedized APs
Aironet Wi-Fi Access Point On-site Support
Progent's Cisco certified Wi-Fi consultants offer economical remote and on-premises support for legacy and modern Wave 2 Aironet Wi-Fi access points and Progent can help your business to plan and manage Wi-Fi solutions that include indoor and outdoor/industrial Aironet APs.
Online Power BI Training Consulting Services
Live Online Office 365 Training Support Firms
Progent offers customized online instruction for an array of desktop apps and operating systems such as Office and Microsoft 365 Excel, Word, Publisher and Outlook plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote instruction provides the advantages of conventional in-person seminars, including instant communication between clients and trainers, but avoids the expenses of transportation and the hassle of attempting to accommodate the availability of multiple students. Available to individuals or classes of all sizes, Progent's virtual training permits the instructor to conduct the seminar from a remote facility and the students can be dispersed throughout a campus or across the the U.S. Virtual instruction supports powerful teaching tools such as broadcast white boards, real-time questions, and collaborative applications. Classes can be short and targeted to specialized topics or longer in time and wider in coverage.
Upgrade Help Sun Solaris
UNIX Upgrade
Progent can assist your company to design and execute an efficient transition from a Sun Solaris-powered information environment to a network powered by Windows and capable of running Microsoft's powerful office productivity products, business applications, and software development platforms. Progent's Solaris, Windows and Cisco engineers and application experts can show you how to preserve your data and minimize business discontinuity by developing an efficient migration plan that protects your existing assets in Solaris application and infrastructure. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of current environment, migration planning and testing, MS Exchange migration services, information and application porting, and processor and mass storage migration and economization.
Internet Data Center Information Technology Consulting
24/7/365 Data Center Colocation Engineer
Progent's colocation center IT services are designed for businesses with hardware housed at IDCs or data center colo hosting facilities and requiring on-demand on-premises assistance at the colo facility plus off-site help from Microsoft and Cisco Certified experts. Progent offers a full array of Internet Data Centers and IDC and colocation consulting services including network architecture analysis, Windows and Linux server installation and maintenance, troubleshooting for server and communications infrastructure, design and installation of fault tolerant configurations, architecting and deploying layered security structures, firewall configuration and troubleshooting, configuring load balancing environments, and planning fault tolerant server and storage cluster systems.
Windows Server Essentials Launchpad Technology Professional
Windows Server Essentials Engineers
Progent's Microsoft-certified consultants offer cost-effective remote consulting and troubleshooting services for Windows Server Essentials. Progent can provide full-service project management to help you design and execute an efficient move from Microsoft Windows Server Essentials to Microsoft 365 and other Azure Cloud applications and services.
Computer Consulting Microsoft 365 Gmail migration
Top Quality Professionals Microsoft 365 integration with on-premises environments
Microsoft 365 Exchange Online lets you utilize cloud-based servers, mailboxes and associated email components to reduce capital costs and administrative hassle. You can configure Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid architecture that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly online support to help your small businesses to assess the benefits of Microsoft 365 Exchange Online, design a network topology that makes sense for your functional requirements and budget, carry out a non-disruptive move from your existing Exchange organization to one that includes Microsoft 365 Exchange Online, train your IT staff and end users, and provide as-needed consulting and troubleshooting.
Information Technology Consulting Cisco VoIP phones Single Number Reach
Cisco VoIP Phones and Jabber Technical Support
Progent's Cisco certified network infrastructure experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
Les Kent has a 35-year track record of effective network integration, corporate management, marketing, and operations. He has demonstrated a talent for creating sophisticated information technology solutions while working as a network architect, application developer, project manager, implementation consultant, and troubleshooter for small businesses, new ventures, and major corporations.
CUBE Technology Consulting
Unified CM SRST backup Engineer
Cisco Unified Communications Manager, originally known as CallManager, operates as the core of Cisco's collaboration platform. Cisco Unified CM and Unified Communications Manager Express (CME) offer a borderless IP-PBX by integrating tightly with unified messaging applications that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent's CCIE-certified consultants can deliver efficient and budget-friendly online and onsite support to assist organizations of any size to create and maintain CUCM deployments by providing Unified Communications Manager configuration and technical support services that add optimum productivity. Progent's consultants can assist with any facet of CUCM configuration and troubleshooting in areas that include integrating Voice over IP phones and Video phones, designing dial plans, setting up SIP trunking and PSTN calling, deploying ISR G2 routers with CUBE support, creating Cisco UCS server failover solutions for survivability, capacity planning, and integration with Microsoft Exchange and Skype for Business.
Juniper SSG520M Router Firewall Network Install
Security Auditing Juniper SSG Series Router
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Engineers Google Cloud VM
Cisco and Microsoft Certified Specialist Google Cloud hybrid cloud integration
Progent offers affordable online and on-premises consulting to help businesses to migrate any portion of their critical network infrastructure to Google Cloud Platform services. This can save management hassle and hardware expense and enable the use of Google's state-of-the-art machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform integration including requirements analysis, readiness evaluation, system design, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies.
Cisco VoIP Online Help
Jabber Integration
Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can assist you to integrate, maintain, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from legacy VoIP devices to the latest HD media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, previously named CallManager, or with Cisco Unified CM Express to build a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Unified CM applications such as Cisco Unified Communications Manager IM and Presence Jabber, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact center. Progent's consultants can deliver expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP trunking, installing ISR routers with CUBE VoIP networking capability, and creating UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.
Urgent Microsoft SMS Server Outsourcing
Support and Integration SMS Upgrade
Progent's Microsoft consultants provide small and medium size businesses enterprise-level consulting services for Systems Management Server 2003 and Configuration Manager 2007, Microsoft's solutions for update and configuration management. System Center Configuration Manager 2007 is Microsoft's new title for the change management platform previously known as SMS Server. System Center Configuration Manager offers a range of enhancements to Systems Management Server including comprehensive automation, integrated Windows Vista Windows Server 2008 support, NAP security support, and boot image management. Progent's Microsoft certified engineers can show you how to use Systems Management Server or System Center Configuration Manager effectively for automated OS and application installation, security patch control, application tracking, and software license reconciliation. Progent's engineers can also assist your company to migrate smoothly from Systems Management Server to Configuration Manager.
Microsoft 365 mail flow Support and Setup
Microsoft 365 Gmail migration Support and Setup
Microsoft allows you to create transparent hybrid environments that combine Microsoft 365 and on-premises Exchange systems. This allows you to have specific mailboxes located on your physical datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can assist your organization with any phase of designing, integrating and troubleshooting your hybrid Exchange network. Progent's Exchange specialists can deliver as-needed expertise to help you through stubborn technical issues and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is carried out on time and on budget.
On-site Technical Support Hornetsecurity Altaro VM Backup Local
24/7/365 Hornetsecurity Altaro VM Backup and vSphere Online Technical Support
Altaro VM Backup from Hornetsecurity provides small businesses a reliable and budget-friendly solution for backing up and restoring Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted architectures and also enables cost-effective cloud backup to Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or on-premises services to help you to plan, install, manage and troubleshoot a modern backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup technology.
Juniper SA2500 SSL VPN Security Consultancies
Juniper SA4500 SSL VPN Network Intrusion Penetration Testing
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Small Business Server 2008 Onsite Technical Support
Remote Support Services SBS
Microsoft Small Business Server is a low-cost collection of essential servers that provides the foundation for a powerful but easy-to-manage IT network. The integration requirements of the Microsoft .NET components included with Microsoft Small Business Server calls for an IT consultant with real-world background and broad knowledge in designing and building effective end-to-end information technology solutions. Progent's Microsoft-certified experts have broad backgrounds with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This expertise assures you success in deploying, managing, and troubleshooting IT environments powered by the SBS suite of servers and programs.
IT Consultant MSP360 GSuite Backup
MSP360 Managed Backup Remote Consulting
Progent can help you to design, deploy and debug a backup/restore solution based on MSP360 technology. MSP360 offers file/folder or image backup/recovery for VMs and physical machines, supports all leading public clouds, and allows businesses to build a backup solution with a low RTO and a defined Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and management of your backup environment to prevent data loss resulting from human miscues, computer errors, malicious insiders, and malware assaults like ransomware. To learn more, see ProSight DPS 360 Backup solutions.
24x7 Software patch management services Consultants
IoT device patch management Consultant
Progent's support services for software and firmware patch management provide businesses of any size a flexible and affordable alternative for assessing, validating, scheduling, applying, and tracking software and firmware updates to your servers, peripherals {like printers and scanners, network infrastructure appliances like switches and wireless APs, and Internet-of-Things (IoT) devices such as alarms and robotics.
Technology Consulting SharePoint 2013 Community Sites
Online Support SharePoint 2013 Migration
Progent has been providing SharePoint support since the initial SharePoint product was released more than 20 years ago, and Progent has the breadth and depth of IT know-how to assist businesses of any size to plan and implement a SharePoint Server 2013 installation and develop SharePoint 2013 applications that bring substantial business benefit to your information network. Progent's Microsoft-certified consultants can assist your company to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from older versions of SharePoint or from a different collaboration solution; determine if an on-premises, online or hybrid deployment is most sensible for your organization; and select the most appropriate version of SharePoint 2013 for your applications. Progent can provide comprehensive project management outsourcing or can help in specific tasks associated with your SharePoint 2013 deployment.
Microsoft 365 and Apple iOS Remote Troubleshooting
Hybrid Microsoft 365 and Exchange Onsite Technical Support
Microsoft has made a strong effort to enable seamless hybrid environments that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have specific mailboxes located at your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any facet of designing, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can provide occasional support to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Exchange solution is successfully completed on time and within budget.
Emergency SharePoint and Mac Integration Support
Urgent macOS and Windows IT Services
Microsoft Mac Office allows Apple Macintosh users to run the industry's most popular business programs. Progent's Apple-certified Macintosh consultants can help you set up Microsoft Office for Macintosh on a mixed-platform network that incorporates Apple OS X and Windows-powered computers so that Macintosh users can access the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who run Windows. Progent's consultants have experience with both Apple Macintosh and Windows technology and can provide service for environments that mix Apple Macintosh with Windows systems with extensive resource sharing, or environments which carefully limit sharing between Mac and Windows systems.
ISA 2006 Information Technology Consulting
ISA 2006 Specialists
ISA 2006 is a multi-functional gateway that offers a powerful application layer firewall, virtual private network (VPN), and web caching platform for securing the Internet-facing applications of any organization against a wide variety of attacks. Progent's Microsoft-certified ISA Server 2006 support professionals can help you design, cost-justify, pilot, implement, customize and support the any version of ISA Server 2006 on your information system.
Antivirus Technology Consulting
Antivirus Technical Support Services
E-Mail Guard is Progent's economical spam filtering and anti-virus solution that offers small companies enterprise-quality protection against spam, viruses, DHA attacks, and other forms of e-mail-based assaults on computer systems. E-Mail Guard is based on Postini's perimeter management technology, a sophisticated suite of web-managed anti-spam and virus defense services that stop email attacks before they are able to penetrate the network firewall. Perimeter Manager also allows administrators monitor and manage their email systems, irrespective of server vendor, hardware type, or geographic location.
Top ProSight Reporting Remote Infrastructure Management On-site Technical Support
Computer Consulting ProSight Reporting Ticketing
ProSight Reporting is an expanding suite of in-depth reporting utilities designed to work with the industry's top ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Mac Remote Consult
OS X Outsourcing IT
Progent offers national online help and troubleshooting services for businesses that run macOS and OS X networks or whose information systems include a mix of Apple Mac and Microsoft Windows products. Progent's consultants offer Mac clients a variety of services such as desktop assistance, migration to the current edition of macOS from other earlier versions of Apple macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help you with iPhone and iPad synchronization and troubleshooting, or moving to iCloud services. Remote IT help provides maximum leverage for your information technology dollar by extending user efficiency and limiting the hours billed for computer repair services. Advanced remote access technology and experienced service specialists and engineers allow Progent to handle most IT issues without wasting time and expense by traveling to your location. In most of situations your network issues can be dealt with by telephone or through a combination of telephone support and online connectivity. Progent can make available Cisco certified CCIE infrastructure engineers and CISM certified security specialists to help with the most challenging network issues.
Hornetsecurity Altaro 365 Total Teams Chat Backup Configuration
Online Support Hornetsecurity Altaro 365 Total OneDrive Backup
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows endpoints.
Microsoft Project Server My Sites Consulting
Microsoft Project Server Reporting Consultant Services
Progent's Microsoft-certified engineers can provide in-depth expertise in deploying, operating and troubleshooting any edition of Project Server and can provide a broad variety of affordable online support services following proven best practices to assist organizations of any size to get all the benefits of this powerful platform. Support services offered by Progent include system planning, installation and migration, setting up safe collaboration among onsite and offsite users, network infrastructure optimization, and customized webinar training.
Tech Consultants Windows 7 Migration
Microsoft Experts Windows 7 Wireless Consulting
Progent's certified consultants can provide remote and onsite consulting expertise to assist you to manage, support, and troubleshoot computers powered by Microsoft Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, network security, backup and restore, online access, mobile device management, Wi-Fi network design, and remote system monitoring and alerts.
Exchange 2019 and Windows Server 2019 Consulting Services
Exchange 2019 Integration IT Consulting
Progent can help your organization in any phase of your migration to Exchange Server 2019 such as deploying Windows Server 2019 Core for hosting Exchange; planning high availability (HA) system topology for a local, cloud-based or hybrid deployment; migrating mailboxes; planning and implementing Windows Hyper-V; configuring hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365 and configuring Outlook.
Hyper-V 2016 Migration On-site Technical Support
Windows Server Hyper-V 2016 Security and Compliance Online Troubleshooting
Hyper-V 2016 incorporates key technologies initially developed for and proven on Azure, among the world's biggest public clouds. This significantly enhances the ability of the Windows Server platform to run private cloud and hybrid cloud/on-premises environments by improving security, availability, scale, manageability, dependability and recoverability. Progent's Microsoft-certified consulting team can help you to evaluate the benefits of Hyper-V 2016 for your business, set up pilot systems to confirm the ability of Hyper-V 2016 to run your critical workloads, plan a cost-effective network topology for a cloud-centric or hybrid installation, create and carry out a non-disruptive upgrade plan, educate your IT management and support personnel, and deliver as-needed consulting and debugging support to make sure that your Hyper-V 2016 solution gives you maximum business benefit.
At Home Workers Security Network Consultant
24-Hour Teleworker Security Specialists
Progent can help small and mid-size companies to install network security protection solutions and provide cleanup expertise required for offsite workers.
Top Rated CISSP-ISSAP Cybersecurity Engineer
CISSP-ISSEP Cybersecurity Engineer
Progent's CISSP-premier network security consultants can assist organizations of any size with any aspect of information system security. Progent can create cost-effective security solutions that protect a small business against advanced threats or Progent can plan, deploy, and manage a comprehensive security strategy for hybrid networks that support local, online, and mobile users sharing network resources spread over a mix of physical datacenters and public and private clouds.
Project Web App Development Companies
Project and SharePoint Programming Firm
Progent's Microsoft engineers offer in-depth expertise in deploying, using and debugging all versions of Project, Project Server, and Project Online and can provide a wide range of cost-effective online consulting services following industry best practices to assist organizations of any size to get all the advantages of this powerful platform. Consulting support offered by Progent include system design, installation and upgrades, strategies for safe file and status sharing among local and offsite users, network infrastructure optimization, and customized online training.
Professionals Microsoft Small Business Server
Urgent Microsoft SBS 2003 Setup and Support
Microsoft Small Business Server is a low-cost collection of essential servers that offers the foundation for a feature-rich but easy-to-manage IT network. The IT demands of the Microsoft .NET components bundled with Microsoft Small Business Server calls for a computer support expert with real-world experience planning and building seamless, end-to-end business network solutions. Progent's Small Business Server professionals have an average of over 10 years of background integrating computer networks built on Microsoft platforms. This experience ensures you results in deploying, managing, and maintaining IT solutions that incorporate the Microsoft SBS Server package of servers and productivity software.
Onsite Support Network Engineer
Remote Support Remote Consulting
For mid-size companies looking for network consulting services, Progent can deliver a variety of options such as local help, remote assistance, off-site Help Desk, round-the-clock support with remote network monitoring, emergency staffing, business relocation services, software programming, and expert consulting. For medium-size businesses in California or other areas serviced by Progent's field engineers, Progent offers expert on-premises support for solving network issues quickly and affordably.
Top Quality Windows Server 2019 Windows Time Service Help and Support
On-site Technical Support Windows Server 2019 System Insights
Progent's certified Windows Server 2019 consultants can help your organization to plan and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 delivers significant improvements in scale, performance, ease of management, virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.
Service Reporting Consultants
Emergency Service Database Remote Technical Support
Progent uses an enterprise-class support reporting system that stores and organizes complete documentation for all delivered support activities. Unlike some independent consultants or small support organizations who offer minimal documentation or details of services performed, each service provided by Progent is accompanied by full documentation. Every Progent staff member has access to the support reports transmitted by every consultant to each client. The practice of detailing and archiving service activity results in more effective support and eliminates a slew of typical misfortunes such as when a support client is effectively held hostage to a consultant who won't release vital service information.
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