Microsoft made available the latest edition of Microsoft Communications Server 2007, Microsoft's platform for managing presence, instant messaging, remote conferencing, and IP-based calling. The latest edition of Microsoft Office Communications Server features enhancements that offer IT organizations more flexibility for maintaining their communications system effectively while providing an expandable platform for communications-enabled business activity.
To reduce expenses, improve productivity, and enhance teamwork, the latest Release 2 of Microsoft Office Communications Server 2007 permits dial-in audioconferencing to eliminate expensive outside services with an on-premises conferencing software bridge that can be administered as part of an organization's existing communications infrastructure. Microsoft Communications Server 2007 also now permits desktop sharing, which enables workers to share their desktop transparently and launch calls and cooperate with others outside the company on PC, Mac, or Linux platforms through a Web-based connection. The new release of Microsoft Communications Server 2007 also allows geographically dispersed teams to work together by taking part in theme-based dialogues that extend indefinitely. This tool provides users with a list of all available chat sessions and themes, periodically archives discussions in an XML format that addresses auditing requirements, delivers tools to look through the complete history of discussion on a specific topic, and offers triggers and alerts to notify people about recent posts.
the latest edition of Microsoft Communications Server 2007 also incorporates enhanced support for voice communications and mobile workers. The innovative attendant window allows support personnel or group administrators to control phone calls and conferences for other users, set up workflows to direct calls, and handle higher numbers of incoming communications via a software-based interface. A new SIP trunking feature enables businesses to cut expenses by establishing up a straight-through VoIP connection between an IP phone service provider and Office Communications Server without requiring in-house gateways. In addition, Office Communicator Mobile functionality now includes more device platforms including the Motorola RAZR, Blackberry, and Windows Mobile.
How Progent's Microsoft Gold certified Engineers Can Help You to Integrate Office Communications Server
A Standard Edition Microsoft Office Communications Server 2007 hosts all required services on a single Front End Server. The small investment in computer hardware and simplicity of management make this version is optimal for small and medium-sized companies and for remote offices. Microsoft Communications Server is based on Windows Server and takes advantage of powerful Windows platforms such as Active Directory, Microsoft SQL Server, Operations Manager, and Microsoft Exchange Server. With Microsoft Communications Server 2007, you can incorporate instant collaboration features and presence to popular Microsoft Office programs like as Outlook, Excel, and Word. Presence information generated by your server can also be added to productivity applications. Microsoft Communications Server 2007 also acts as the presence engine for team sites and portals, delivering presence awareness and Instant Messaging access from within Windows SharePoint Services sites.
Progent's Microsoft-certified engineers offer professional consulting support for all these areas and can assist your company in planning and executing an installation of Microsoft Communications Server 2007 so as to maximize the business value of this communications platform. Progent can also assist you to upgrade from Microsoft Live Communications Server 2005 to the Release 2 edition of Office Communications Server 2007.
Progent's consulting experts can help you to install Microsoft Communications Server and configure a wide of Microsoft technologies to benefit from the presence awareness, IM, and VoIP capabilities available with Microsoft Communications Server 2007:
Windows Server 2008 Integration
Progent offers a variety of Microsoft Windows Server 2008 consulting and maintenance support that can help small organizations to take advantage of Windows Server 2008. Progent's Microsoft Gold certified engineers can assist you to evaluate the areas where Windows Server 2008 could improve the productivity of your network in order to rationalize a migration. Progent can show you how to pilot Microsoft Windows Server 2008 in order to determine its stability, responsiveness, and operability handling realistic applications. Progent can provide consulting for developing a deployment plan, assess and improve your current network environment, document archiving and restoration procedures, analyze security mechanisms and guidelines, assist in setting up physical and virtual machines, develop high-availability solutions such as server clustering, train your internal IT administration team, and set up proactive 24x7 monitoring operations to ensure your information system's protection and efficiency.
Microsoft Exchange Server Planning, Installation, Troubleshooting, and Hosting Support
Progent's Microsoft certified support team can help you define and deploy an efficient Microsoft Exchange 2007 migration strategy that minimizes network disruption, simplifies long-term support requirements, and makes your Microsoft Exchange Server 2007 easy to administer. Progent's Microsoft Exchange 2007 support, repair, and design services include assistance with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging implementations based on Microsoft Exchange Server 2007. Progent's Microsoft Exchange Server Hosting and Management Services offer a world-class data center that features redundant power and environmental control systems, round-the-clock staffed security and operations center, plus fault-tolerant connections to Internet backbone service companies. Hosted Exchange servers are set up as virtualized machines for service continuity, smooth scalability, and fast restoration. Progent's services feature integration with your network, access to handheld computing products, automated tracking of performance and network security, spam filtering, patch and service pack control, Helpdesk support, per-day data backup, and comprehensive email administration support.
Microsoft SharePoint Server 2007 Help
Progent can offer assistance for planning, configuring, and managing successful Microsoft Office SharePoint Server solutions that can dramatically improve key areas of your IT network including collaboration, intranet portal, enterprise search, forms-based business operations, delivery of actionable information, and content control. Progent's Microsoft Gold certified engineers can help you to assess the business case for adopting Office SharePoint, provide configuration and installation support, assist you to set up SQL Server as a back-office database, optimize your network architecture, integrate your off-the-shelf and specialized application programs to operate with SharePoint Server, develop a comprehensive security plan that includes web portal solutions, and deliver remote and in-person troubleshooting and Call Center support.
SQL Server 2008 Consulting Services
Progent's SQL Server engineers can help your organization installs Microsoft SQL 2008 efficiently, and that your SQL-powered database solution is integrated effectively with your business applications. Progent offers automated network tracking to ensure your corporate network is working efficiently, and Progent's remote Technical Response Center is ready to provide rapid remediation for SQL-related problems. Progent's certified data security engineers can evaluate your business-wide security processes and technologies and suggest enhancements for better protection. Progent's developers can help your company to create or customize business applications or eCommerce sites utilize information controlled by SQL Server 2008.
Active Directory Support Services
Microsoft Windows Active Directory requires extensive field experience to integrate optimally across an enterprise. Progentís Microsoft certified Active Directory consultants are experienced in planning, integrating, and maintaining sophisticated Enterprise AD projects. Progentís fields of expertise with Microsoft Windows 2003 and 2008 Active Directory include replication issues, multi-domain partition design, repair of corrupted AD objects, cleaning up legacy legacy version configuration objects in production Active Directory environments, and repair of failed installations of AD and AD-integrated applications.
Desktop Consulting and Support Services
Progent's Microsoft Gold certified desktop support experts offer a wide array of cost-effective services to help you company to deploy, configure, repair, and manage desktop PCs and notebooks based on Windows. Progent can provide on-premises or remote assistance for single desktop computers and moble devices or help your business to design and carry out a company-wide rollout of the newest release of Windows. Progent can also install Office or Microsoft Dynamics business applications on your workstations so they integrate productively with other Microsoft programs, software from popular publishers, business servers, and line-of-business solutions throughout your network. Progent can also provide engineers and technical workers to help you to prepare for and complete a company move or consolidation organized to cause minimal disruption of your business.
Wireless and Mobility Technologies Consulting
Progentís professionals provide experience in a variety of disciplines related to mobile networking such as network infrastructure, wireless data synchronization, wireless security, wireless email, Windows Mobile, RIM Blackberry, and wireless application development. Progent's Microsoft certified experts can save your company time and money by using their wireless expertise to show you how to choose and integrate wireless networking solutions that make sense for your company. Progent can also tune your IT architecture so that mobile data devices work more reliably.
Emergency Remote Troubleshooting
Progentís Technical Response Center offers national remote help for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-qualified service professionals offer telephone help and remote direct network access to troubleshoot and resolve network problems rapidly and economically. The breadth of IT experience represented by Progent's staff of nationwide service engineers allows Progent to escalate even the toughest problems to competent specialists as required.
To learn additional information concerning Progent's support services for Microsoft Office Communications Server, phone 1-800-993-9400 or refer to Contact Progent.