Microsoft Communications Server Support Services Microsoft introduced the Release 2 edition of Microsoft Office Communications Server, Microsoft's solution for streamlining presence awareness, IM infrastructure, remote conferencing, and Voice over IP. The next edition of Office Communications Server includes improvements that give network administrators more flexibility for managing their communications infrastructure efficiently while providing an expandable platform for communications-enabled work processes.

To reduce costs, increase efficiency, and support collaboration, the latest edition of Microsoft Office Communications Server 2007 allows dial-in audioconferencing to eliminate expensive third-part services with an on-premises audioconferencing software bridge that is administered as part of an organization's existing communications infrastructure. Microsoft Communications Server also now features desktop sharing, which allows users to share their PC transparently and initiate audio communications and team up with colleagues external to the company on Windows PC, Mac, or Linux-powered platforms via a web interface. The new edition of Microsoft Office Communications Server 2007 also enables geographically dispersed teams to work together by taking part in theme-based discussions that extend over time. This application supplies participants with a list of all available chat rooms and themes, automatically archives discussions in a file format that addresses compliance requirements, provides tools to search the complete history of discussion on a specific theme, and provides triggers and alarms to inform people of recent updates.

the new edition of Microsoft Communications Server 2007 also includes improved support for voice and mobile workers. The new attendant console allows receptionists or group secretaries to manage calls and conferences for associates, establish processes to direct phone calls, and manage higher volumes of incoming calls via a software-based console. The SIP trunking feature allows companies to cut costs by establishing up a direct Voice over IP interface between an IP telephony service supplier and Microsoft Communications Server 2007 without requiring in-house VoIP gateways. Also, Office Communicator Mobile support has been extended to more platforms including the Motorola RAZR, RIM Blackberry, and Windows Mobile.

How Progent's Microsoft Gold certified Engineers Can Assist You to Integrate Microsoft Office Communications Server 2007 Release 2
A Standard Edition Microsoft Office Communications Server hosts all required services on a single Front End Server. The small investment in computer hardware and simplicity of administration make this version is optimal for small and medium-sized organization and for branch offices. Microsoft Office Communications Server 2007 relies on Windows Server and takes advantage of core Windows platforms such as Active Directory, Microsoft SQL Server, Microsoft System Center Operations Manager, and Microsoft Exchange Server. With Microsoft Communications Server, you can add instant collaboration features and presence awareness to popular MS Office programs like as Outlook, Microsoft Office Excel, and Microsoft Office Word. Presence information from your server can also be added to line-of-business applications. Office Communications Server also serves as the presence engine for collaborative web sites and web portals, delivering presence and Instant Messaging access from within Windows SharePoint sites.

Microsoft Office Communications Server 2007 Assistance

Progent's Microsoft-certified engineers can provide expert technical services for all these technologies and can help your company in planning and executing a rollout of Microsoft Office Communications Server so as to optimize the business value of this communications platform. Progent can in addition assist your company to migrate from Microsoft Live Communications Server to the Release 2 edition of Microsoft Office Communications Server 2007.

Progent's consulting experts can help you to install Microsoft Office Communications Server 2007 and configure a range of Microsoft platforms to benefit from the presence, IM, and Voice over IP features enabled by Microsoft Office Communications Server 2007:

Microsoft Windows Server 2008 Consulting
Progent provides a variety of Microsoft Windows Server 2008 planning and integration services that can assist small organizations to take advantage of Microsoft Windows Server 2008. Progent's Microsoft Gold certified consultants can assist your company to understand the ways Microsoft Windows Server 2008 could improve the business value of your network so that you can cost-justify a migration. Progent can help you test Microsoft Windows Server 2008 so that you can determine its stability, throughput, and operability running realistic workloads. Progent can provide consulting for developing a deployment strategy, evaluate and enhance your current network environment, develop backup and recovery procedures, analyze security mechanisms and policies, help in setting up actual and virtualized servers, develop fault-tolerant solutions including server clustering, educate your in-house network administration team, and set up proactive round-the-clock monitoring processes to track system protection and performance.

Exchange Server 2007 Planning, Installation, Troubleshooting, and Hosting Support
Progent's expert consultants can help you design and deploy an efficient Microsoft Exchange 2007 upgrade strategy that avoids productivity disruption, reduces ongoing service requirements, and makes your Exchange Server 2007 easy to manage. Progent's Exchange Server 2007 support, troubleshooting, and design offerings include assistance with the configuration of third-party add-ons to Microsoft Exchange Server 2007 and the design of unified messaging solutions based on Exchange Server 2007. Progent's MS Exchange Hosting Services offer a world-class data center with redundant power and environmental control systems, 24x7 site security and IT support center, plus failover connections to tier-1 Internet service providers. Hosted Exchange servers are configured as virtualized machines for high availability, smooth scalability, and fast restoration. Progent's services include complete incorporation with your business network, access to handheld computing products, continual monitoring of efficiency and security, spam protection, patch and revision management, Helpdesk support, daily backup, and full messaging administration support.

Office SharePoint Server 2007 Consulting and Support
Progent can provide assistance for planning, deploying, and maintaining successful SharePoint Server installations that can significantly improve important aspects of your organization's information environment such as collaboration, intranet portal, company-wide search, forms-based business operations, delivery of actionable intelligence, and document management. Progent's Microsoft Gold certified engineers can assist your company to evaluate the business benefit for deploying SharePoint Server 2007, provide setup and integration expertise, help your business to set up SQL Server as a back-office database engine, optimize your network infrastructure, integrate your off-the-shelf and specialized application programs to operate with Office SharePoint Server 2007, develop a company-wide protection strategy that includes portal technology, and provide remote and on-site repair and Help Desk services.

Microsoft SQL Server Design and Support
Progent's SQL Server experts can make sure you installs Microsoft SQL 2008 properly, and that your SQL Server database solution is incorporated seamlessly with your applications. Progent offers automated server monitoring to make sure your corporate information system is always available, and Progent's remote Help Desk Call Center is available to offer rapid remediation for SQL database issues. Progent's certified network protection engineers can assess your company-wide security policies and mechanisms and recommend improvements for better regulatory compliance. Progent's programmers can assist your company to create or personalize line-of-business applications or web sites utilize information controlled by Microsoft SQL Server.

Windows Active Directory Consulting and Support Services
Microsoft Windows Active Directory requires significant practical experience to integrate optimally across an enterprise. Progentís Microsoft certified Active Directory engineers are skilled in designing, deploying, and troubleshooting complex Enterprise Active Directory installations. Progentís fields of expertise with Microsoft Windows 2003 and 2008 AD include replication problems, multi-domain partition configurations, correcting corrupted AD objects, dealing with residual legacy software configuration objects in online Active Directory environments, and fixing failed installations of AD and Active Directory-integrated programs.

PC Desktop Support Services
Progent's Microsoft Gold certified desktop support experts offer a broad array of cost-effective consulting and support services to assist you business to install, configure, repair, and administer workstations and notebooks powered by Windows. Progent can provide on-premises or online assistance for individual desktop computers and moble devices or work with your business to plan and implement a network-wide rollout of the latest version of Microsoft Windows. Progent can also install Microsoft Office or Microsoft Dynamics business applications on your workstations so they integrate productively with other Microsoft programs, software from popular vendors, business servers, and key solutions network-wide. Progent can also provide engineers and technical workers to help you to plan for and implement an office relocation or merger organized to cause the least possible disruption of your productivity.

Wireless and Mobility Technologies Expertise
Progentís consultants offer experience in a variety of disciplines related to mobile networking such as network topology, Activesync, wireless security, mobile email, Windows Mobile, Research in Motion Blackberry, and wireless software programming. Progent's Microsoft certified experts can save your organization work and expense by using their wireless expertise to help you choose and integrate wireless connectivity solutions that fit the needs of your company. Progent can also optimize your network infrastructure so that mobile appliances perform better.

Emergency Remote Technical Support
Progentís National Support Center offers nationwide remote assistance for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-qualified service engineers offer phone help and remote secure network connection to troubleshoot and resolve network problems rapidly and economically. The breadth of technical expertise available from Progent's staff of country-wide support professionals allows Progent to escalate even the toughest network issues to qualified specialists as needed.

For more details about Progent's support for Microsoft Office Communications Server, phone 1-800-993-9400 or refer to Contact Progent.
















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