Microsoft debuted the R2 version of Microsoft Communications Server 2007, Microsoft's solution for managing presence awareness, instant messaging, web conferencing, and Voice over IP. The Release 2 version of Microsoft Communications Server includes improvements that give IT organizations additional control for supporting their communications system efficiently while providing an extensible platform for communications-enabled work activity.
To reduce expenses, increase productivity, and enhance collaboration, the new release of Microsoft Communications Server allows phone audioconferencing to replace expensive third-part services with an on-premises conferencing software bridge that is controlled as part of an organization's current communications environment. Microsoft Office Communications Server 2007 also now features desktop sharing, which enables workers to share their PC seamlessly and initiate audio communications and cooperate with others outside the organization on PC, Apple Mac, or Linux platforms through a web connection. The latest version of Microsoft Communications Server also enables geographically dispersed groups to collaborate by participating in topic-based discussions that persist indefinitely. This tool provides participants with a list of all available discussion rooms and themes, automatically archives discussions in a file format that addresses compliance requirements, delivers tools to look through the complete history of discussion on a given theme, and provides triggers and alerts to inform someone about recent posts.
the latest edition of Microsoft Communications Server 2007 also incorporates enhanced support for voice and mobile workers. The innovative attendant console permits receptionists or team secretaries to manage calls and conferences for associates, establish workflows to direct calls, and manage larger numbers of incoming communications through a software-based interface. A new Session Initiation Protocol trunking feature enables companies to reduce expenses by establishing up a direct Voice over IP interface between an IP telephony service provider and Microsoft Office Communications Server 2007 without requiring in-house VoIP gateways. In addition, Office Communicator Mobile functionality has been extended to new device platforms including the Nokia S40, Blackberry, and Windows Mobile.
How Progent's Microsoft-certified Engineers Can Assist Your Company to Benefit from Microsoft Communications Server 2007 Release 2
A Standard Edition Microsoft Office Communications Server 2007 manages all necessary services on a single Front End Server. The small investment in hardware and simplicity of management make this version is optimal for small and mid-sized businesses and for remote offices. Microsoft Office Communications Server is powered by Microsoft Windows Server and taps into core Windows Server platforms like as Active Directory, SQL Server, System Center Operations Manager, and Microsoft Exchange Server. With Microsoft Communications Server 2007, you can incorporate instant collaboration capabilities and presence to ubiquitous MS Office applications like as Microsoft Office Outlook, Excel, and Microsoft Word. Presence information from your server can also be added to line-of-business applications. Office Communications Server 2007 also serves as the presence mechanism for collaborative web sites and web portals, providing presence and Instant Messaging access from within SharePoint sites.
Progent's Microsoft-Gold certified engineers offer expert technical support for all these areas and can help your company in designing and executing an installation of Microsoft Office Communications Server so as to maximize the productivity impact of this IM, presence, and VoIP platform. Progent can in addition help your company to migrate from Microsoft Live Communications Server 2005 to the current edition of Office Communications Server 2007.
Progent's IT professionals can assist you to deploy Office Communications Server and integrate a range of Microsoft platforms to take advantage of the presence, IM, and Voice over IP features available with Microsoft Communications Server 2007:
Windows Server 2008 Integration
Progent provides a range of Windows Server 2008 planning and integration services that can assist small businesses to take advantage of Windows Server 2008. Progent's Microsoft Gold certified consultants can help your company to understand the ways Windows Server 2008 could improve the business value of your network in order to cost-justify an upgrade. Progent can show you how to pilot Microsoft Windows Server 2008 so that you can assess its reliability, performance, and compatibility running your workloads. Progent can provide consulting for creating a deployment strategy, evaluate and improve your current network environment, document archiving and restoration procedures, evaluate security architecture and policies, assist in integrating physical and virtual machines, design high-availability strategies such as server and storage clustering with Hyper-V, train your internal IT administration staff, and deploy automated server monitoring processes to ensure system security and efficiency.
Microsoft Exchange Server Design, Installation, Maintenance, and Hosting Support
Progent's Microsoft certified support team can help you design and deploy an efficient Microsoft Exchange 2007 upgrade plan that minimizes network disruption, simplifies ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to manage. Progent's Microsoft Exchange 2007 help, troubleshooting, and design offerings include expertise with the configuration of outside vendor add-ons to Exchange 2007 Server and the creation of unified messaging solutions based on Exchange Server 2007. Progent's Exchange Server Hosting and Management Services provide an enterprise-class data center with redundant electrical and cooling systems, 24x7 staffed security and operations center, plus fault-tolerant access to Internet backbone service providers. Hosted Microsoft Exchange servers are set up as virtualized servers for fault tolerance, easy expandability, and rapid recovery. Services include complete incorporation with your business network, access to handheld computing devices, automated tracking of performance and security, spam filtering, patch and revision management, Contact Center support, per-day data backup, and full email administration services.
Office SharePoint Server Integration Services
Progent can provide assistance for planning, configuring, and managing successful SharePoint Server solutions that can dramatically improve important aspects of your information environment including teamwork, intranet portal, company-wide search, forms-based business processes, access to business intelligence, and document control. Progent's Microsoft Gold certified consultants can help you to assess the business case for implementing SharePoint Server 2007, provide setup and integration support, help you to set up Microsoft SQL Server 2008 as a back-end database engine, optimize your network architecture, set up your off-the-shelf and specialized business programs to operate with SharePoint Server 2007, develop a company-wide protection strategy that incorporates web portal technology, and deliver online and in-person troubleshooting and Help Desk Call Center support.
SQL Server 2008 Design and Support
Progent's SQL Server experts can help your company configures SQL Server 2008 efficiently, and that your SQL-powered data management system is incorporated seamlessly with your business applications. Progent can provide 24x7 network monitoring to make sure your business information system is healthy, and Progent's remote Help Desk is available to offer rapid remediation for SQL-related problems. Progent's certified computer security experts can assess your business-wide security policies and mechanisms and recommend enhancements for more complete protection. Progent's developers can assist you to develop or personalize line-of-business programs or web sites rely on information controlled by Microsoft SQL Server 2008.
Windows Active Directory Consulting and Support Services
Windows Active Directory requires significant hands-on experience to configure optimally across a large corporation. Progentís Microsoft Gold certified Active Directory consultants are skilled in planning, deploying, and troubleshooting complex Microsoft Enterprise AD projects. Progentís areas of expertise with Windows 2003 and 2008 Active Directory include replication problems, multi-domain partition configurations, correcting corrupted Active Directory objects, dealing with residual beta version configuration objects in online AD systems, and repair of failed installations of AD and Active Directory-integrated applications.
Desktop Support Services
Progent's certified desktop support experts offer a broad range of cost-effective services to help your business to deploy, integrate, repair, and administer workstations and laptops based on Windows. Progent can provide onsite or online assistance for individual PCs and handheld devices or help your business to plan and implement a company-wide rollout of the newest version of Microsoft Windows. Progent can also install Microsoft Office or Microsoft Dynamics business applications on your workstations so they communicate productively with other Microsoft applications, products from third-party publishers, database servers, and line-of-business services network-wide. Progent can also supply engineers and technical workers to assist you to plan for and complete an office relocation or merger organized to produce minimal disruption of your business.
Wireless and Mobility Technologies Expertise
Progentís professionals offer expertise in multiple technologies relevant to mobile networking including system infrastructure, wireless data synchronization, wireless protection, mobile email, Windows Mobile, Research in Motion Blackberry, and mobile application development. Progent's certified experts can save your company work and money by using their wireless background to show you how to choose and configure wireless connectivity solutions that make sense for your company. Progent can also tune your network architecture so that wireless PDAs work more reliably.
Urgent Remote Technical Support
Progentís Technical Response Center offers nationwide remote help for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-certified support experts offer phone help and online direct computer access to isolate and resolve technical problems quickly and economically. The scope of IT expertise available from Progent's team of country-wide service engineers makes it possible to escalate even the toughest network issues to appropriate experts as required.
To find out additional details concerning Progent's consulting support for Microsoft Office Communications Server 2007, phone 1-800-993-9400 or refer to Contact Progent.