Microsoft Communications Server 2007 Release 2 Support Services Microsoft began shipping the most recent version of Microsoft Office Communications Server 2007, Microsoft's platform for unifying presence awareness, instant messaging, web conferencing, and Voice over IP. The next version of Microsoft Office Communications Server includes enhancements that offer IT managers more flexibility for maintaining their communications infrastructure effectively while providing an expandable platform for communications-enabled work activity.

To reduce costs, increase productivity, and enhance teamwork, the new Release 2 of Microsoft Communications Server 2007 permits phone audioconferencing to replace costly third-part services with an on-premises conferencing software bridge that can be administered as part of an organization's current communications environment. Office Communications Server 2007 Release 2 also now permits desktop sharing, which allows users to share their PC seamlessly and launch calls and collaborate with others outside the company on Windows PC, Macintosh, or Linux-powered platforms through a Web-based interface. The new version of Microsoft Office Communications Server also enables geographically dispersed teams to work together by participating in theme-based dialogues that persist indefinitely. This application provides users with a list of all active discussion sessions and themes, periodically backs up chats in a format that addresses compliance regulations, delivers tools to look through the complete history of chat on a specific theme, and provides triggers and alerts to notify someone of recent posts.

the latest edition of Office Communications Server also incorporates improved support for voice and mobile workers. The new attendant console allows receptionists or team administrators to manage calls and conferences for other users, set up processes to direct calls, and handle higher numbers of incoming calls through a software-based console. A new SIP trunking feature enables companies to reduce costs by establishing up a straight-through VoIP interface between an Internet telephony service provider and Office Communications Server 2007 without requiring in-house gateways. Also, Office Communicator Mobile functionality has been extended to new platforms including the Motorola RAZR, RIM Blackberry, and Windows Mobile.

How Progent's Microsoft Gold certified Engineers Can Help You to Benefit from Office Communications Server 2007 Release 2
A Standard Edition Office Communications Server hosts all necessary services on one physical Front End Server. The small investment in computer hardware and ease of management make this version is optimal for small and mid-sized organization and for branch offices. Microsoft Office Communications Server relies on Windows Server and takes advantage of powerful Windows Server technologies such as Active Directory, SQL Server, System Center Operations Manager, and Exchange Server. With Microsoft Communications Server 2007, you can add instant collaboration capabilities and presence to popular MS Office programs such as Outlook, Microsoft Office Excel, and Microsoft Word. Presence awareness from the server can also be incorporated into line-of-business software. Office Communications Server also acts as the presence mechanism for collaborative sites and web portals, providing presence and IM access from within SharePoint sites.

Office Communications Server 2007 Release 2 Help

Progent's Microsoft-Gold certified engineers offer expert consulting services for all these areas and can help you in designing and implementing an installation of Office Communications Server 2007 so as to maximize the business impact of this IM, presence, and VoIP platform. Progent can also assist your company to migrate from Microsoft Live Communications Server to the current edition of Microsoft Communications Server.

Progent's IT professionals can help your company to install Microsoft Office Communications Server 2007 and configure a range of Microsoft technologies to benefit from the presence, Instant Messaging, and Voice over IP features enabled by Microsoft Office Communications Server:

Windows Server 2008 Consulting
Progent provides a variety of Windows Server 2008 consulting and maintenance support that can help small businesses to get the most from Microsoft Windows Server 2008. Progent's Microsoft-certified consultants can help your company to understand the areas where Windows Server 2008 could improve the business value of your IT system in order to rationalize a migration. Progent can help you pilot Windows Server 2008 so that you can assess its reliability, responsiveness, and compatibility handling realistic workloads. Progent can help with creating a deployment strategy, assess and improve your current network environment, document archiving and recovery processes, evaluate security architecture and policies, help in installing physical and virtualized servers, develop fault-tolerant strategies including failover server clustering, train your internal IT administration team, and set up proactive server and network monitoring operations to track system security and efficiency.

Microsoft Exchange Server Design, Installation, Maintenance, and Hosting Services
Progent's Microsoft certified support team can show you how to define and deploy an efficient Microsoft Exchange 2007 upgrade plan that avoids productivity disruption, reduces ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to administer. Progent's Microsoft Exchange 2007 help, troubleshooting, and design offerings include assistance with the integration of third-party enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations powered by Microsoft Exchange 2007 Server. Progent's Exchange Hosting Services offer an enterprise-class data center that features redundant electrical and environmental control systems, round-the-clock site security and operations center, plus failover access to tier-1 Internet service providers. Hosted Exchange servers are configured as virtualized servers for high availability, easy expandability, and rapid restoration. Services feature complete incorporation with your business network, connectivity with handheld communication products, continual monitoring of efficiency and network security, spam and virus protection, patch and revision management, Help Desk Call Center services, daily backup, and full messaging administration support.

Microsoft Office SharePoint Server 2007 Help
Progent can offer help for designing, deploying, and managing successful Microsoft SharePoint Server installations that will significantly enhance key areas of your organization's information network including teamwork, intranet portal, corporate-wide search, forms-driven business operations, access to management information, and content control. Progent's Microsoft-certified consultants can assist your company to assess the business benefit for implementing Office SharePoint, deliver setup and installation support, help your business to configure Microsoft SQL Server as a back-office database, optimize your network infrastructure, integrate your off-the-shelf and custom application software to operate with Microsoft SharePoint Server 2007, develop a comprehensive protection plan that includes portal technology, and provide remote and in-person repair and Call Center services.

SQL Server Programming and Support
Progent's SQL Server engineers can help your company installs SQL 2008 properly, and that your SQL Server DBM solution is integrated seamlessly with your business applications. Progent can provide continuous network tracking to make sure your business network is healthy, and Progent's remote Help Desk Call Center is available to offer rapid remediation for SQL problems. Progent's certified data protection experts can assess your business-wide security policies and technologies and suggest improvements for better regulatory compliance. Progent's developers can assist you to create or personalize business applications or web sites utilize information managed by SQL Server 2008.

Windows Active Directory Consulting and Support Services
Microsoft Windows Active Directory demands significant hands-on experience to configure efficiently across a large corporation. Progentís Microsoft certified Active Directory engineers are skilled in planning, integrating, and maintaining complex Microsoft Enterprise Active Directory projects. Progentís fields of proven competence with Windows 2003 and 2008 Active Directory include replication problems, multi-domain partition configurations, repair of corrupted AD objects, dealing with residual legacy version configuration objects in online AD environments, and fixing failed configurations of Active Directory and AD-integrated applications.

PC Desktop Consulting and Support Services
Progent's certified desktop support consultants offer a wide range of cost-effective support services to help you company to install, configure, troubleshoot, and administer desktop PCs and notebooks based on Windows. Progent can provide on-premises or remote assistance for individual desktop computers and handheld devices or work with you to design and carry out a company-wide rollout of the newest version of Windows. Progent can also configure Microsoft Office or Microsoft Dynamics programs on your workstations so they integrate efficiently with all Microsoft programs, software from third-party vendors, business servers, and key solutions network-wide. Progent can also provide engineers and technicians to help your company to prepare for and complete an office move or merger organized to cause minimal disruption of your productivity.

Wireless Technologies Planning and Support
Progentís consultants offer experience in a variety of technologies related to mobile connectivity such as network architecture, wireless data synchronization, wireless security, mobile e-mail, Microsoft Windows Mobile, RIM Blackberry, and wireless application development. Progent's certified experts can save your business work and expense by using their wireless experience to show you how to choose and integrate wireless connectivity technologies that make sense for your company. Progent can also optimize your network infrastructure so that mobile handhelds work more reliably.

Urgent Online Technical Support
Progentís Technical Response Center offers national remote assistance for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-certified support professionals provide phone help and online direct network connection to troubleshoot and repair network problems quickly and affordably. The scope of IT experience available from Progent's team of country-wide support engineers allows Progent to escalate even the toughest network issues to qualified specialists as needed.

For additional information about Progent's consulting expertise for Microsoft Communications Server 2007, phone 1-800-993-9400 or visit Contact Progent.
















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