For small company networks located within the state of Ohio, Progent's Microsoft qualified professionals can provide online assistance and remote troubleshooting to solve your computer system issues quickly and cost effectively. Progent has developed top-notch expertise, software utilities, and support knowledge bases to identify and repair IT problems without the high cost and time delays associated with in-person technical service dispatches.
If your Ohio company is situated beyond the larger metro areas such as Columbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, your nearby network support choices may be limited in skills, or not available during a crisis. This results in a computer network that is unpredictable or causing wasted time due to technical issues continuing for too long. Progentís staff of network consultants average more than twelve years of real-world industry experience, in the trenches of network support, performing a wide variety of technical tasks for a broad range of clients. This means you get not only the technical expertise needed for the task, but a professional with demonstrated methods for applying that expertise to deliver cost effective network solutions.
ProSight Data Protection Services Managed Backup
Progent's ProSight Data Protection Services automated backup and disaster recovery offers small and medium-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates and monitors your backup processes and enables rapid restoration of critical data, applications and VMs that have become lost or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images/, plus Microsoft Hyper-V and VMware virtual machine images/. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup consultants can deliver world-class support to set up ProSight DPS to be compliant with government and industry regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to restore your critical data. Read more about Progent's complete ProSight family of value-priced outsourced network management services for small and mid-size businesses.
Best Practices Applied by Seasoned Engineers
Many organizations located away from cities with ample network engineers resort to poorly trained or unseasoned local resources for critical network support services. This can produce a network that is unstable or unproductive. Progentís staff of Microsoft and Cisco qualified consultants average over a decade of hands-on industry experience, in the front lines of network support, performing a wide array of technical services for a diverse mix of clients. This means that with Progent you get not just high-level network engineering skills, but a consultant who follows computer industry leading practices in using those skills to resolve actual information system problems efficiently and in a consistent way.
MySQL Software Development and Database Administration Support
Progent's MySQL application programmers, database architects, and database administrators offer affordable remote DBA or application development support and can assist businesses of any size to integrate and manage MySQL in a dependable network infrastructure that offers advanced speed, expandability, and security. Progent also has experience assisting companies migrate applications from Oracle to MySQL.
ProSight IT Asset Management for Organizing Network Infrastructure Documentation
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and safeguard information related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be warned about impending expirations of SSLs or warranties. By updating and organizing your network documentation, you can save as much as 50% of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether youíre making improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require when you need it. Learn more about Progent's ProSight portfolio of managed IT services for small and mid-size organizations.
ERP Consulting and Development Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that incorporates more than 25 years of experience helping manufacturing and service companies to simplify complicated supply chains and streamline key business processes to bring products to market fast and meet customer schedules dependably. Progent can provide the skills of an ERP specialist with more than 20 years of background with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or on-premises services that spans from as-needed advice to comprehensive solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Office 365 integration, disaster recovery planning, and database administration. To learn more, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting and management service offers comprehensive hosting of a small company's servers in an environment that gives the highest degree of availability and scalability and is also easy to transfer to any data center. Progent's Private Cloud hosting services are built upon mature virtualization technologies that enable small companies with mixed- platform IT systems to save significantly on the costs of capital equipment, system support, and network administration while benefiting from enterprise-class reliability and an unmatched degree of vendor flexibility. Find out more about Progent's ProSight portfolio of managed IT services for small businesses.
VMware NSX Virtual Networking
VMware's NSX virtual network technology enables you to create entire networks in software. NSX permits virtual networks to be deployed in minutes and administered with a high degree of automation regardless of the physical components used by the underlying network infrastructure. VMware Site Recovery Manager allows automated recovery, application mobility, and non-intrusive site migration, failback and site re-protect. Site Recovery Manager also permits transparent testing for disaster recovery, updates and patches and can produce reports to verify full service restoration, validate SLAs and demonstrate compliance. When used with VMware's NSX virtual network technology, VMware Site Recovery Manager can rapidly recover the entire logical network topology at the recovery site. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist you to plan, deploy, test and administer a DR solution based on VMware Site Recovery Manager and VMware NSX.
Progent's Consulting Support for Microsoft SQL Server 2014
Microsoft SQL Server 2014 incorporates significant improvements in key areas such as speed, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that operates seamlessly across all workloads including Online Transaction Processing, enterprise data warehousing, and business analytics (BI). Progent's Microsoft SQL Server 2014 consultants can provide efficient remote and onsite consulting services that include planning, deployment, management, remediation, and application development services to help businesses of any size to achieve fast return from their SQL Server 2014 investment. If your organization is already running Microsoft SQL Server 2014, Progent can assist your company to carry out an efficient transition to SQL Server 2016.
Comprehensive Support Services for Systems at Colocation Sites
There are several hundred enterprise-level colocation centers in Northern California and major metropolitan areas across the U.S., and Progent's colocation center support group can enhance your network's reliability and performance by helping you choose a colocation facility that meets the specific requirements of your business including geographic location, size, communications, budget, and extra additional features and services. Progentís colocation center support services are intended for businesses with hardware located at collocation hosting facilities and in need of timely on-site service at the colo site as well as remote support from Microsoft and Cisco certified professionals. Progent provides a selection of colocation center consulting services such as system architecture evaluation, Windows and Linux server integration and maintenance, tech support for server and telecommunications infrastructure, development and installation of non-stop configurations, defining and deploying layered security defenses, firewall configuration and support, designing load balancing solutions, and planning fault tolerant server clustering configurations.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP infrastructure experts and CUBE integration consultants can assist you to plan, integrate, manage, debug and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks. Progent offers affordable remote or onsite support to assist companies to move efficiently to a modern communications network that offers fast ROI. Progent's certified Microsoft unified communications consultants can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business and Lync Server for connectivity to a SIP-based IP PSTN trunk.
Consulting Services for System Center 2016 Operations Manager
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and dependable availability for key applications by offering centralized, cross-platform tracking of physical and virtual resources installed throughout on-premises datacenters and cloud environments. Progent's consulting group can provide advanced remote and onsite expertise to help organizations of any size to design, implement, optimize, update and troubleshoot SCOM 2016 solutions. Progent's SCOM 2016 consulting experts can help you to migrate to SCOM 2016 from older versions or from different IT infrastructure monitoring platforms, or combine multiple monitoring tools into a unified infrastructure management solution. Progent can also help you expand your SCOM 2016 scope to include infrastructure based in public clouds by providing Microsoft Azure integration and Amazon AWS hybrid cloud solutions.
Talk to a Progent Network Support Expert
To find out how you can get in touch with a Progent computer support expert for remote or onsite help in , phone 1-800-993-9400 or visit Online Network Support.