For small business networks located anywhere in the state of Ohio, Progent's Microsoft and Cisco qualified technical team members can deliver phone help and remote troubleshooting to solve your network systems issues fast and affordably. Progent has developed world-class skills, software utilities, and support knowledge bases to identify and resolve network problems while avoiding the cost and time delays associated with in-person technical service visits.
If your Ohio company is located beyond the larger metropolitan areas such as Columbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, your nearby computer network support options may be limited in technical capability, or not available during a crisis. This results in a office network that is unstable or causing efficiency loss due to technical issues persisting for too long. Progentís team of seasoned network professionals average more than ten years of real-world computer industry experience, in the trenches of network systems support, performing a extensive variety of technical tasks for a diverse range of clients. This means you obtain not only the technical competency needed for the task, but a professional with proven methods for applying that expertise to provide efficient network solutions.
NetApp MetroCluster High-Availability and Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering with continual replication to provide rapid, zero data loss disaster recovery (DR) between sites located up to 185 miles (300km) apart. Progent offers the skills of a NetApp MetroCluster expert who can help you to plan, configure, manage, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that aligns with your functional needs and IT budget. Progent can ensure you follow best practices for configuring your MetroCluster solution by providing help with procedures like assigning shelf IDs, determining aggregate layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a configuration replication network between your peered clusters, and verifying your disaster recovery system to prove compliance with industry standards and government requirements.
Eliminate Reliance on an Individual Freelance Consultant
By creating a relationship with a full-service network support company like Progent as opposed to an individual freelance consultant, your company is ensured fast availability of experienced experts whenever you require them. You do not have to be concerned that illness, training, vacations, or conflicting priorities with different clients will leave you without help during an emergency.
ProSight LAN Watch Server and Desktop Remote Monitoring Managed Service
ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by checking the health of critical computers that drive your information system. When ProSight LAN Watch detects a problem, an alert is sent automatically to your specified IT management personnel and your Progent consultant so any looming issues can be resolved before they can disrupt your network. Find out about Progent's complete ProSight portfolio of value-priced network management outsourcing services for small organizations.
The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service built around a phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to assess your company's preparedness to block or recover quickly after a ransomware incident. Progent will consult with you directly to gather information about your existing AV defense and backup platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply industry best practices to create an efficient AV and backup/recovery environment that meets your business needs. For additional information, visit The ProSight Ransomware Preparedness Report.
NetApp SAN Storage Solutions
Progent offers enterprise customers remote or on-premises NetApp SAN consulting services for NetApp's entire line of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN technology supported by Progent include SAN dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, storage management, information assurance, high availability, and remediation. Progent can provide Tier 3 support to help you to take care of issues with NetApp SAN storage environments quickly and affordably following leading practices.
Affordable Computer Support Solutions
Many small organizations utilize flawed metrics when searching for a computer network consultant. Cost per hour is usually not a reliable measure for value. A consultant with insufficient technical background can take many times longer to complete the same job than a seasoned Information Technology expert. As an example, billing 30% less per hour, but taking three times longer for the same job is hardly a bargain. Even worse, a badly designed or configured network environment that is unreliable and hard to administer or expand can cost a business many times more than its initial price because of lost productivity. Progent's client testimonials from satisfied companies across the United States confirm the efficiency of Progent's service model and the technical capability of Progent's team of IT professionals.
Cisco WiFi Controller Integration and Support Consultants
Progent's certified Cisco Wi-Fi controller consultants can help you to configure Cisco Wi-Fi controllers to manage wireless LANs of any size. Progent can help you to maintain and debug your current Cisco Wi-Fi environment or implement a smooth upgrade to Cisco's modern wireless controller technology. Progent offers support for both hardware-based and software-based Wi-Fi controllers and can help you to decide which version is appropriare for your Wi-Fi environment. For 802.11ac Wave 2 wireless controllers from Cisco, Progent can provide Cisco 3504 wireless controller consulting, Cisco 5520 Wi-Fi controller consulting, and Cisco 8540 wireless controller support.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you orchestrate, automate and test a consistent workflow for recovering applications and services quickly after a breakdown. SRM provides centrally managed and automated disaster recovery, application mobility, and non-intrusive site relocation, failback and re-protect. Site Recovery Manager also supports transparent testing for disaster recovery, updates and fixes and can generate reports to confirm complete service recovery, validate SLAs and prove compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to help you to plan, configure, test and maintain a disaster recovery system based on VMware SRM.
Citrix Certified XenServer Virtualization Consulting Support
Progent's Citrix certified XenServer virtualization engineers can assist you to understand the strategic advantages of XenServer and additional Citrix products, and can help you to plan, validate, implement, troubleshoot, and support a Citrix XenServer installation. Progent can in addition assess your current Citrix technology environment and help you to optimize resource utilization, responsiveness, security and compliance, uptime, and disaster recovery.
Progent's Consulting and Training Services for Microsoft Office Desktop and Office 365
Progent's Office and Office 365 consultants can assist companies of any size to integrate Office desktop and Microsoft Office 365 applications including Office Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Project and OneNote into a cohesive solution that provides fast ROI and enables better business outcomes. Progent can help you to integrate Office or Office 365 apps with each other and with additional key Microsoft technologies including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent can also assist you to fix compatibility issues with various releases of Microsoft Office desktop and offers customized online Office and Office 365 training to individual users or groups.
Progent's Integration and Troubleshooting Support for Microsoft SQL Server 2014
Microsoft SQL Server 2014 incorporates major enhancements in critical areas including performance, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that works transparently across all types of applications including OLTP, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and on-premises consulting services including system design, deployment, administration, troubleshooting, and application development services to help organizations of all sizes to achieve fast return from their SQL Server 2014 deployment. If you are currently using SQL Server 2014, Progent can assist you to carry out a cost-effective transition to Microsoft SQL Server 2016.
Get in Touch with a Progent Computer Consultant
To find out how you can contact a Progent network consultant for online or onsite assistance in , phone 1-800-993-9400 or visit Remote Network Support.