If your company IT network is in the state of Ohio you now have quick online access to a UNIX or Cisco CCIE engineer to assist with the toughest problems involving your network. Progent retains one of the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants available remotely of any independent support firm in the U.S. Rates are competitive, billing is by the minute, sign-up is immediate, and service is world class.
If your Ohio organization is based away from major metropolitan neighborhoods including Columbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, support from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts could be limited when there's an urgent situation. This can cause a loss of revenue for your company, upset clients, unproductive workers, and defocused executives. By contacting Progent's remote support, you can get in touch with a qualified engineer ready to deliver assistance when you need it to get your system running.
Because Progent charges for remote service on a per-minute basis, your business is invoiced just for services received. Progent requires no startup charge. Some remote service companies demand substantial minimum time requirements or charge for every fifteen minutes or more. Progent's fine granularity and straightforward pricing model do away with large bills for speedy repairs.
If your Ohio business needs remote assistance for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's remote support, phone 866-776-4368, or refer to Contact Progent.
What Makes Progent's Remote Technical Support Program Unique?
Progent's experienced staff of remote support engineers has a wide range of world-class information technology knowledge. This allows Progent's remote service experts to deal successfully with the most complex technical problems faster than is possible with typical third-party service organizations or with the in-house IT resources commonly found in small or mid-size companies. Progent has developed the technology and experience to fix technical issues efficiently in many different network environments that incorporate mixtures of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CISCO CCIE service specialists have qualified for major certifications such as Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support experts also hold a variety of high-level Cisco credentials which include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional, CCVP, and Design Associate.
To assist companies that run environments powered by a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows operating systems, Progent's remote service group can provide the services of consultants who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering company-wide security consulting, Progent provides online support from engineers who hold the industry's top security certifications such as CISM Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional engineers. The scope of Progent's expertise combined with Progent's cooperative approach to fixing technical difficulties allows service escalation, if appropriate, to experts with relevant competence to resolve unusually intractable jobs. This speeds up remediation of serious network problems, prevents network disruption, and minimizes technical support invoices.
For organizations throughout Ohio, Progent enables virtually instant remote access to a UNIX, Linux, Sun Solaris, Apple macOS or OS X specialist for emergency help to repair information system problems that are impacting business productivity but are not within the comfort zone of your in-house network service group. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-certified consultants can interface with your system using advanced remote troubleshooting utilities that allow them to perform fast and efficient analysis and resolution of critical IT problems.
Services Progent's Online Consulting Experts Can Provide Your Ohio Company
Progent's online professionals are qualified to provide expert support for an extensive set of UNIX, Apple OS X, Cisco, and Microsoft solutions including:
Online Support Services for UNIX, Linux, Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X remote computer support staff can assist Ohio small businesses with an extensive array of IT products and technologies that include system infrastructure, messaging support, security expertise for computer systems and company operations, Microsoft Windows integration with UNIX, Linux, Solaris, or macOS and OS X platforms, virtual server technologies for processor consolidation and centralized management, and migration from outdated applications to current solutions based on newer versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's support professionals offer online troubleshooting for systems powered by major derivatives of the UNIX operating system including:
macOS and OS X,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX or common Linux packages such as
Cisco Network Architecture and Security Products
Progent leads the computer support industry for offering immediate and affordable communication with Cisco CCIEs. CCIEs are elite network engineers who earn this advanced certification by completing thorough examinations administered by Cisco. The vast majority of CCIEs are employed by large enterprises or national Internet service providers (ISPs), and consequently their expertise is not easily accessible to the general public.
Cisco authorized experts from Progent can assist your business to architect, implement, and maintain an integrated business network that can streamline business processes, cut expenses, and accelerate time to profitability. By combining Cisco integrated services routers expertise with Catalyst switches consulting services and Cisco wireless technology integration assistance, Progent can greatly improve the business value of your information network in Ohio. To learn more information concerning Progent's expertise in Cisco network appliances, see Cisco Network Consulting Support.
Microsoft Certified Partner for Remote Technical Support for MS Windows
Progent's Microsoft-qualified online service engineers offer computer repair and consulting support for all Microsoft server products. Progent is a Microsoft Certified Partner and can provide your business the expertise of support engineers who can help your company with a broad range of technology expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 maintenance,
Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 integration,
Exchange 2010 monitoring and support,
SharePoint Server 2013 design,
Microsoft Skype for Business Server planning and deployment support and Lync maintenance, Microsoft Forefront TMG management and ISA Server 2006 maintenance, MS SQL Server 2017 expertise,
SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online training,
SBS Server consulting, and
Windows 2012 R2 Essentials cloud integration.
Certified Security Consultants
Progent offers you the services of expert CISM, CISA and CISSP security professionals who can deliver a range of security solutions that can bolster the resistance of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X environment against attacks or help you to recover promptly from an assault. Security solutions available from Progent include: comprehensive security evaluation utilizing platforms such as GFI LANguard NSS, AMAP Application Scanner, and products from Metasploit and Hydra; fast recovery from malicious assaults; setting up firewalls; establishing safe techniques for remote and mobile access; protecting your messaging infrastructure against viruses, spam and directory harvest attacks; and offering continual proactive monitoring. To learn more on Progent's security expertise for small and medium-size companies, see Progent's Consulting Services for System Security.
Applications Services: Training, Programming, Integration
Progent's Apple Mac technology experts can promote the creative aspect of Mac environments by offering help services and education in graphics, sound, and motion video. Progent's consultants offer help in a variety of Apple Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Team offers in-depth consulting expertise and education in specific application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom development, and education for familiar Microsoft applications including Microsoft CRM, Project, MS Word, and Microsoft Excel. To learn additional information about Progent's consulting, custom programming, and education offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Services.
Help Desk Call Center Service and Outsourcing Alternatives
Progent offers a selection of support programs for Help Desk Call Center services that include UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Operations Consulting and Staffing.
Progent is a Microsoft Partner and maintains a large roster of Cisco-certified network infrastructure specialists. Progent's Help Desk Call Center team of seasoned UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to provide your clients convenient contact with a reliable technical support team with extensive background delivering phone support and remote access repair service for small and medium-size business information systems. Progent's focus is on giving the Help Desk Call Center a respected reputation as a solid contributor to business performance, and Progent's goal is to fix and not simply report problems. To learn more information concerning Progent's Help Desk support and outsourcing services, refer to Progent's Call Center Support.
Progent's Remote Service Tools
Contact a UNIX/Linux or Cisco Network Support Specialist Now
Progent's highly evolved service reporting system stores comprehensive documentation of all support provided to Progent's clients. Each active Progent staff engineer has access to the history of support rendered to each client by any team engineer. This archive of issues and solutions is organized as a readily retrievable internal database that enables Progent's online technical experts to share their knowledge company-wide to make sure that the effectiveness of Progent's support improves daily. Progent's certifications with major industry leaders such as Cisco and Microsoft make available additional vast technical support databases as well as to manufacturers' in-house support personnel that allow Progent's remote consulting experts to find the optimal solutions promptly.
To learn how you can contact a UNIX, Linux, Solaris, macOS or OS X engineer or a Certified CCIE for urgent phone-based engineering expertise in Ohio, phone 1-800-993-9400 or go to Urgent Online Network Help.