If your company information network is in Ohio you can now get quick remote contact with a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE engineer to help with complex problems affecting your computer network. Progent maintains among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts accessible remotely of any nationwide service organization in the U.S. Rates are reasonable, charges are per minute, engagement is fast, and service is unbeatable.

In case your Ohio organization is located far from major metropolitan neighborhoods such as Columbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, support from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts is often limited when you have an urgent situation. This can result in a drop in productivity for your business, upset clients, idle workers, and defocused management. By contacting Progent, you have access to a qualified engineer who can deliver help when you have to have it to keep your computer network running.

Because Progent charges for remote help on a per-minute basis, your company owes exclusively for services received. Progent asks for no service activation fee. Many online support organizations have significant minimum payments or charge for every fifteen minutes or longer. Progent's by-the-minute granularity and simple billing policy do away with unexpectedly large tabs for quick repairs.

If your Ohio business needs remote support for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's online support, phone 866-776-4368, or go to Contact Progent.

Why is Progent's Online Support Program Unique?
Progent's experienced staff of remote consulting engineers offers a broad array of in-depth computer skills. This enables Progent's online service specialists to deal successfully with the most challenging technical problems faster than is possible with typical third-party support firms or with the in-house support resources usually found in smaller companies. Progent has developed the tools and skills to fix problems efficiently in a wide variety of network environments that incorporate combinations of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE service specialists have earned advanced certifications such as Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online service experts also hold a number of key Cisco credentials including Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, CCSP, Voice Professional, and Design Associate.

To assist companies who operate environments based on a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows operating systems, Progent's remote support group makes available the expertise of support specialists have earned prestigious Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering advanced security consulting, Progent offers online contact with engineers who have been awarded recognized security certifications such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional engineers. The range of Progent's expertise combined with Progent's team-oriented approach to fixing technical problems allows trouble ticket escalation, if appropriate, to specialists with sufficient background to deal with unusually intractable jobs. This accelerates resolutions of serious problems, prevents network downtime, and reduces technical support invoices.

For organizations in the state of Ohio, Progent allows fast online communication with a UNIX/Linux, Solaris, macOS or OS X specialist for urgent help to fix computer issues that are damaging your business but are outside the experience of your local network maintenance group. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE-qualified consultants can interface with your system via the latest remote troubleshooting tools in order to perform rapid and affordable diagnosis and repair of critical network issues.

Troubleshooting Services Progent's Phone-based Consulting Specialists Can Offer Your Ohio Company
Progent network consultants are qualified to offer expert help for an extensive array of UNIX, Apple Mac, Cisco, and Windows solutions including:

Online Support Services for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and macOS and OS X remote network support team can assist Ohio companies to maintain a large array of information products and technologies including system infrastructure, messaging support, security consulting for computer systems and business processes, Microsoft Windows integration with UNIX/Linux, Sun Solaris, or macOS and OS X platforms, VMware products for server economization and centralized management, and migration from dated applications to contemporary environments based on updated versions of UNIX/Linux, Solaris, macOS and OS X, or MS Windows.

Progent's support experts offer remote technical help for systems based on leading versions of the UNIX OS such as: macOS and OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux platforms such as RedHat Linux, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Infrastructure and Security Technology
Progent leads the network support arena for offering fast and economical communication with Cisco CCIEs. Cisco-certified CCIEs are high-level network engineers who earn this rare certification by passing intense examinations supervised by Cisco. In most cases CCIEs are employed by big corporations or nationwide ISPs, and consequently their expertise is not readily available to smaller companies.

Progent is one of the only network service organizations that makes sure that CCIEs are available to support small and mid-size companies. In addition, Progent offers quick access to a Cisco CCIE by telephone so you can get timely assistance for critical network issues that are hurting your productivity but are outside the comfort zone of your usual system support group. Progent's CCIE support experts can tie into your environment by means of the latest on-line support tools to perform quick and cost-effective diagnosis and remediation of serious system problems.

CCIE certified engineers from Progent can assist your company to plan, implement, and support an integrated information system that can simplify business processes, lower expenses, and speed the path to productivity. By combining Cisco routers expertise with Cisco Catalyst switches consulting services and Aironet wireless technology configuration assistance, Progent can dramatically improve the business value of your information network in Ohio. For more about Progent's support for Cisco infrastructure, refer to Cisco Technology Consulting Support.

Microsoft Certified Partner for Online Consulting for Windows
Progent's Microsoft-qualified online support engineers can deliver network repair and consulting support for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your business the assistance of support professionals who can help your company with a broad variety of platform practice areas including Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 R2 support, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 integration, Exchange 2010 monitoring and support, SharePoint 2013 development, Microsoft Skype for Business Server integration support and Lync migration, Microsoft Forefront TMG administration and ISA Server 2006 migration, MS SQL Server 2017 consulting, SQL Server 2016 integration and development, and SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, System Center 2012 Operations Manager monitoring and reporting, Project Server and Server Online planning, SBS Server consulting, and Windows Essentials migration and cloud integration.

Certified Security Experts
Progent offers you access to expert CISM and ISSAP security consultants who can deliver a range of system protection solutions to enhance the immunity of your UNIX/Linux, Sun Solaris, or macOS and OS X environment against internal or external threats or assist you to recover fast from a breach. Security services provided Progent include: in depth security evaluation using platforms such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Solar Winds and Nikto; fast recovery from virus and worm assaults; configuring firewalls; designing safe architectures for off-site and mobile connectivity; protecting your messaging system against spam and directory harvest attacks; and setting up continual proactive monitoring. For additional information concerning Progent's security expertise for small and midsize companies, see Progent's Engineering Expertise for System Security.

Business Applications Services: Training, Custom Development, Troubleshooting
Progent's Mac technology consultants can promote the creative facets of Mac environments by providing consulting services and education in graphics, audio, and motion video. Progent's consultants can provide help in a range of Apple Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or setting up an audio/video production facility.

Progent's Application Experts Team offers professional consulting expertise and education in specific application fields including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom programming, and education for popular Microsoft applications including Microsoft CRM, Office Project, MS Word, and MS Excel. To find out more on Progent's consulting, custom programming, and education offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Group.

Help Desk Call Center Support Options
Progent provides several programs for Call Center services that include UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Operations Consulting and Staffing.

Progent's Help Desk Call Center Outsourcing Services are intended mainly for businesses who need the timely accessibility of an effective Help Desk Call Center but who have relatively small budgets and internal support resources. Progent’s Virtual Help Desk is a seamless extension of your existing Help Desk team. Progent can act as a primary Help Desk for your organization, represent an escalation alternative for the most challenging technical problems, or be ready in overflow situations when your other service providers are too busy. Progent's Call Center Consulting Services can aid you in establishing an effective new Call Center or enhancing your existing one, selecting or programming Help Desk software products to address the special requirements of your company, or providing supplemental personnel to operate online with your internal Call Center resources to deal with high-demand scenarios like software migrations.

Progent is a Microsoft Partner and has a large roster of Cisco-certified network specialists. Progent's Help Desk staff of experienced UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals are available to offer your clients convenient access to a large support team with years of background in telephone-based support and online repair service for small and medium-size business networks. Progent's concentration is on giving the Help Desk a respected recognition as a major contributor to company performance, and Progent's charter is to resolve and not simply report problems. For more concerning Progent's Help Desk Call Center support, visit Progent's Help Desk Services.

Progent's Online Service Technologies
Progent's powerful service reporting system stores comprehensive histories for all support delivered to Progent's clients. Each authorized Progent staff consultant has access to the history of support provided to every customer by any staff member. This archive of issues and solutions is structured as a conveniently retrievable proprietary database that permits Progent's remote technical professionals to communicate their knowledge company-wide to ensure that the efficiency of Progent's technical support grows over time. Progent's certifications with key vendors including Cisco and Microsoft permit access to additional extensive support databases as well as to manufacturers' in-house technical staff that allow Progent's remote consulting specialists to arrive at the optimal resolutions promptly.

Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Expert Now
To see how to ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco certified CCIE for urgent remote engineering help in Ohio, phone 1-800-993-9400 or go to Urgent Online Network Help.

© 2002- 2019 Progent Corporation. All rights reserved.

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